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Exterior Custom Solutions LLC
525 Wick Ct, Neenah, WI 54956, United States
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Exterior Custom Solutions LLC
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Jo
Review №1

I am a former employee. They’re windows trump any in the area. As an employer, you couldn’t ask for anyone better to work for. It felt more like family. I decided to get all my exterior doors done along with all my windows and patio doors with intention of not only making my home more desirable, but also increase the value. They’re programs make it super affordable. I went with the 18 months 0% APR no monthly payments plan. After the install, my home was valued at a much higher dollar than the project costed me. Very impressed with their work. Needless to say, if you’re selling your home I would definitely get this company in as they fulfill their promises. Only regret is I didn’t get them installed sooner so I could’ve saved on my energy bill as I lived there. Oh well, down in Florida now. Maybe they’ll open a second location *cross fingers*

Jo
Review №2

I got new windows put in about two months ago from this company. The windows are a drastic change for the better over what I had. Not only do they block the wind from across the lake, but they also help with noise reduction. The sales rep was very informative and helpful when it came to selecting the new windows. The install crew was respectful of our space and time, as the windows were installed in a timely fashion and the installers cleaned up afterwards.

An
Review №3

Exterior Custom Solutions was great to work with from seeing them at the home show to the free estimate to the installation. The salesman was so informative about how these windows are built and how they compare to others. I had no idea so much went into windows. But I do care about how they will save me money on my next gas bill. Installers were great to and cleaned up really well. Will definitely recommend and hope to do my front door soon.

Ju
Review №4

Excellent!Great installers. Worked together so well and paid attention in such detail. Great customer service overall.Would highly recommend Exterior Custom Solutions LLC. and will be our choice for next home project. Thank you so much.Don & Judy Vandenburgt

Mi
Review №5

Communication was excellent from first visit to installation. Windows are of high quality and are beautiful. Installation team was fantastic, on time, efficient and considerate of our home by cleaning up completely. Definitely recommend.

St
Review №6

Every person we worked with made us feel confident and at ease with the process of replacing windows (no small investment!). The sales rep was great with no pressure, the customer service was timely and communicated regularly with us about the status of our job, and the install team was efficient and did a great job! The windows look great!

Ku
Review №7

The house looks great

Th
Review №8

These guys are fair, honest, and competitive. I feel that we got a good value for the money spent. As far as any job goes, you run into unexpected problems as you get into it. These guys did an awesome job making things right and doing the job right. They were timely, prompt, clean, and professional. Scotty and Matt were awesome.

Ro
Review №9

The installers were very professional, very friendly, courteous & knowledgeable. They kept us informed & up-to-date with install progress. They cleaned up after themselves inside & out. Would highly recommend.

Dr
Review №10

In reference to the Emily Engelke review I was the installer at this job, the two window pictures are pictures I took before I left. We close up openings all the time and dont normally mud but we went over and above to try to make the customer happy. I have also included three pictures of the drywall Gary took after he went back the second time.

Al
Review №11

Fixed internal/underneath door issues!! Install was quick- took about a couple hours. higher priced door with lifetime warranty. Took old door. Gave better deal on door for ordering that same day. Overall very happy with the new door it looks great 👍🏼

Ju
Review №12

Exterior Custom Solutions installed an exterior side door on our home. We could not be happier with the outcome! Their administrative staff is very friendly and keep customers updated. The salesman and the installers who visited our home were respectful of our need to maintain social distancing and were incredibly knowledgeable about doors. The installer even helped us get the screen on our sliding glass door back on track for no extra charge! Would definitely hire this company again.

De
Review №13

I had basement hoppers installed and absolutely love them. Not only do they look good but much safer than the old ones. The installers were very nice and friendly also

Li
Review №14

Very professional. Both door and screen look great. A few glitches, but they were taken care of promptly and professionally. Highest quality possibe.

Na
Review №15

We had an old window that had cracked and needed replacing and we also wanted another access point to our back yard other than through the garage. We found it difficult to find a contractor willing to reframe a window opening to receive a patio door. Those we did find had inferior products, said it would take multiple days, and we’re asking for incredible amounts of money to do it. Then we found Exterior Custom Solutions. They gave us a fair price, showed up when they said they would, and it took them half a day from start to finish. The workmanship is top notch, they cleaned up incredibly well, and they insure both the product as well as their work for decades longer than anyone else and the insurance/warranty is transferable to the next family that lives here should we choose to sell in the future. We are beyond pleased with the process from start to finish. Why would you hire anyone else!

Be
Review №16

We had new windows installed, the crew came out around 8:30 and they were finished by 1:00. The windows are great and the installation was flawless. The guys went above and beyond and were enjoyable to deal with. I would highly recommend Exterior Custom Solutions for future work.

Do
Review №17

Excellent company to work with. Did an excellent job with door install. Would definitely use again and highly recommend to others!

Ma
Review №18

They were great in every way. The 2nd time we have used them and same great experience.

Ro
Review №19

Had the great fortune of finding ECS for two custom door replacement for the garbage that I had. And how fortunate we were. This is simply the finest company I have ever had working on the 7 homes I have owned over the years. Cannot say enough about their honesty, expert craftsmanship, creativity and incredible finished product. Only the finest products were used for these doors and it has changes the entire complextion of our residence. Dont even think about anyone else. Window shop if you choose but you are just wasting your time.We are thankful and humbled by their service to our home.Best the entire TEAAM and again, our heartfelt thanks!!!!!

Na
Review №20

Installers were on time, very efficient, thorough & explained as they went along. There were no unexpected surprises. They cleaned up after themselves.I highly recommend this company

Jo
Review №21

They were able to get the job done in the time frame they quoted us. The installers were very friendly and great to work with.

Ly
Review №22

Very professional business with high quality products at a great cost. Definitely recommend to anyone.

sk
Review №23

Awesome place!! very freindly staff and there installers got my house full of windows done in 2 days

Ta
Review №24

Nice presentation, but TEN THOUSAND PLUS DOLLARS for an interior door and one sidelight purchased and installed plus a pre-purchased screen door installed?! I dont need a door strong enough for three hits from a police officers battering ram. My roof was done for less. Excellent quality and work. I can also get siding done for less. Pass.

Da
Review №25

Very professional salesman and installers! Great windows! Alway responsive when messaging or calling!!

Ma
Review №26

Gary did a great job installing my new Picture window in front of my house. He was very informative about the whole processes and even gave me some pointers for my future projects. Overall everything looks great and I would recommend anyone that needs new windows to work with this this company.

K
Review №27

I would recommend this company to anyone looking to update windows/doors/siding! They were very professional from start to finish.This was not our first quote for windows that weve gotten, but it was our last!When the representative came out he was able to answer all of our questions. They were accommodating to our schedule when it was time to install. It was great!!

Na
Review №28

Very thorough and polite from planning through installation. I have a character home that needed a new side door that I thought would be a bit of a mess to replace. They replaced it without any issues, and handled all the minor problems easily and quickly while on site. I will absolutely use them again for windows, and fully recommend to anyone.

Ja
Review №29

Great company. Had my windows installed late last year and couldnt be happier. Love the efficiency of the install crew as well as the rep I worked with. Will gladly do business with them in the future if the need arises!

Ma
Review №30

5 windows installed today. Very pleased with the value we received. Everyone was great to work with. We plan on doing our siding next.

Ri
Review №31

Working with this company was very easy and enjoyable. When the representative came out he was very knowledgeable but quick and to the point, which I really appreciated. I felt comfortable making my decision and boy am I happy with the results. Install went smoothly and now I have fantastic windows.

De
Review №32

Very professional sales person and installation team. The installed door looks great and the work was done cleanly even in our old house. Would definitely work with them again.

Ka
Review №33

I set up an appointment to have my windows looked at as they have been so horrible the past few winters. This company came out to give me a quote and I decided to make a change. Thank goodness I did! My new windows are amazing. Not only do they LOOK GREAT but you can really FEEL the difference in the house!

De
Review №34

Love our new front door. After gathering estimates from the home show, ECS products stood out for quality and price. Highly recommend.

Ch
Review №35

Jason and Sharon are awesome people. They have raise to two perfect gentlemen today - one of there son Mitch is starting to run the company- Mitch is a fantastic person. The is very smart guy. Mitcg graduated with honors from high school and college. I am very glad to call this family good friends of ours.They treat every customer with experience and respect.

St
Review №36

I have worked at a several businesses, and none of them can compare to the camaraderie, top-down support and performance compensation that I have experienced at Exterior Custom Solutions. I have never felt more appreciated or highly motivated to succeed as I have seen expressedand demonstrated by the owners, management and co workers here. I am very impressed by the high quality of the products and the excellent warranties I represent as an employee of this company.

Sc
Review №37

Awsume place for windows doors and siding..excellent service and product !! Highly recommend

Br
Review №38

Fantastic work! They made it very easy to get new windows. The whole team was great from start to finish.

Tr
Review №39

My new living room window was installed in 3 hours by one great man. It was great to finally see out of my window. This was done in a professional manner with attention to detail. I would highly recommend Exterior Custom Solutions!

An
Review №40

Unsolicited sales calls at 7:30 in the evening. Seriously?

As
Review №41

Love the quality of these windows! We purchased fall 2018 they got us through this crazy winter. I am so excited to do my doors this summer!

Ka
Review №42

I am a current employee with Exterior Custom Solutions and I have never been happier!! I truly enjoy going to work everyday because I love what I do and I enjoy the people I work with. My co-workers are so friendly and caring. The owner of the company is supportive and encouraging to all employees. I am grateful to be able to work in such a great environment and also fortunate to be able to say that I LOVE my job!!

Na
Review №43

I am very happy with the windows that were installed at my home. The work was done efficiently and professionally and best of all look fantastic. I would definitely recommend to family or friends and would use them again.

Ro
Review №44

We really like the windows. The installation was very fast and profesional.They cleaned up everything and hauled the old windows away, at the end of the day you would never have known they were here. The windows are excellent, and no more steamed up windows.

Da
Review №45

Great work, timely and clean, sales and install process very professional and curteous

ta
Review №46

Kara, Jim and Scott were very easy to work with. They were very friendly and answered all my questions. I was put at ease with making such a big investment in my home.

Bi
Review №47

Sales person was very courteous, knowledgeable and professional explaining doors and windows in detail. The installers were great. On time, very conscientious to detail and friendly. Took the time to get it right the first time. Very satisfied, overall.

Le
Review №48

Great windows! Great company! Great installers! Will use again.

Ma
Review №49

We had Everlast siding put on our house. They finished the job in the time frame they stated at the start of the job. Any issues we had were quickly resolved with one phone call. We really like our new siding.

Ed
Review №50

Overall better experience than I expected. Excellent customer service. Siding installer (Gary) was attentive to detail. I definitely would recommend, and will use Exterior Custom Solutions for future home improvement projects.

Am
Review №51

I have been with the company over 7 years now and couldn’t be happier. This is a company that truly cares about its customers as well as its employees. The biggest PRO is that you are rewarded for your hard work. I started out as an appointment setter and worked my way up. The environment and co-workers are fun and encouraging! The quality of products as well as the overall integrity of the company is outstanding and separates us from other companies!

Ca
Review №52

Exterior Custom Solution were wonderful to work with. They communicated well throughout the process. The windows are very functional and attractive. Super easy to clean. I had 2 windows done previously by another company and they were more expensive and they are much harder to open and close. My windows from Exterior Custom Solution open and close with a gentle push of the finger. I wouldnt use anyone else in the future.

Da
Review №53

Great product. Amazing looking new door. Highly impressed with the service!

Al
Review №54

After checking around and doing my research back in September, I finally ordered my windows. They were installed Wednesday. I couldnt be happier. I already turned back my thermostat, and I can no longer hear 441. First class operation from the owner to the installation helper.

Jo
Review №55

Exterior Custom did a fantastic job and I would highly recommend their team and product. Their installers were fantastic to work with and were willing to go above and beyond to meet our expectations.

Ha
Review №56

Working for Exterior Custom Solutions is very rewarding and enjoyable! The owners and management are reliable, open, and very easy to work for! ECS is an honest company, and Im proud to be part of it!

Br
Review №57

Would not recommend them. Met them at the home show in Stevens Point and we liked them. Set up an appointment and Brexton was really good. Called him up a few weeks later and told him we wanted to have window done. He told us he would come out 2 weeks later. Never heard from him again. Spoke to a manager the day we were suppose to meet him and they told us he quit. They never thought to call the protentional clients he was working with. Told us they will have a senior sales rep come out. Well today is the day they were suppose to come out and they never came. No call no text. This company is all talk but done not deliver.

Ch
Review №58

My experiences with Exterior Custom Solutions is completely satisfied. The workmanship of the Windows is by far superior than other windows we investigated before buying from Exterior Custom Solutions. The Team starting from the Front Office Personal, to Sales, and Installers Gary was a comfortable experience. We had a total of 15 Windows installed over the past 2 years. We would strongly recommend Exterior Custom Solutions. Fair, Reasonable, Dependable, and they stand by their product.Chris & Kriss Mosconi

ka
Review №59

Very happy with the results. A much needed improvement. It was a difficult fix, and the workers did an excellent job.

Co
Review №60

Very happy with the installation of my sliding door. The men who installed it were courteous to me and respectful of my home.

AN
Review №61

It sure is great to open my new windows from Exterior Custom Solutions! My regret, I didnt do the whole house. A few years back I replaced my front two windows, with another vendor and was told the windows were the Best ... they lied! Now that I have my windows from ECS, I know what the BEST is! These windows literal glide open and shut, I can do it with one finger!!! Super energy efficient, great savings on energy costs, and they look great! I have no doubt that ease of operation will win me over and I will either have to replace the two windows or I simply wont use them. Brandon was a very informative salesman and the Installer Mike was so helpful. He even fixed an area of wood that was rotted out from water damage. Thanks for being a great company to work with!

Em
Review №62

So many concerns about the entire process of this from 1) being told the plaster work would be completed with 2 coats of mud (not done, only one very poor coat with several areas of damaged drywall where it was filled in with mud and is cracking and uneven in the wall- as pictured), 2) the contractor continuously tracking snow, mud, and salt through my house and carpet when there was another door he couldve used, 3) breaking the window during removal and not cleaning it up from the bathroom THEN tracking broken glass through our carpet and dining room (we have 4 small children and a dog). The installer took a break halfway through the day to run and pick up drywall screws (he informed me he forgot them) and left a bedsheet over the 22x46 opening in the wall for about an hour when it was 20 degrees outside. When we asked the installer about what we were told about the 2 coats of mud and drywall being completed, after checking with and confirming with both the salesman and contractor several times, we were rudely confronted with the contract we signed which indicated they were not responsible for finishing the drywall; at least they left us the bucket of mud to do it ourselves. We were finally given a referral for a mason to complete the brickwork on the outside since it currently has what looks like cardboard (were told that they would give us the contact info for someone they recommend when the salesman was here). Lastly, be aware that you will need to contact the city inspector yourself to purchase and apply for permits since nobody at ECS ever said anything about it until we were scheduled for the install already just one week prior. Would never recommend these amateurs to anyone who wants a job well done, lots of other options out there who would do much better!**follow up to this review one week later, the contractor returned to repair the drywall and did a great job making it look nice, then apologized for the installers unprofessional job and trashing our house. It looks great now and Gary was very quick to fix the issue!

Tr
Review №63

Great company! As a current employee the atmosphere is awesome, everyone is supper friendly and very helpful! Since I have started working here Ive learned so many things about our products, and love hearing the feed back on how happy the customers are!

Ka
Review №64

ECS did our front windows a few years ago and we were very happy with them, so we wanted them to do our back windows this year. The team did a great job, cleaning as they went; they were also very courteous.The windows look great, and we expect them to do as well as the front.

Ad
Review №65

Very nice and did great job on windows. very friendly and cleaned up nicely

Ca
Review №66

Quality windows, noticeably warmer and sound reduction immediately.

Mi
Review №67

From start to finish they were professional and knowledgeable Would recommend to any and everyone. They are clean workers and if you have any issues or questions they are right there. Amazing group of People

To
Review №68

From the salesperson to the install this was a great company to work with. Fair prices for a great product and seem very honest. Would recommend them to anyone needing to redo exterior of home.

Su
Review №69

My hubby and I knew our windows needed to be replaced. They were original to the house, dating back to the year it was built, 1974. At the time, I was unhappy with my job. The Exterior Custom Solutions sales rep stopped in and gave us a very thorough demo on the products they offer. The moment came for the decision, my husband and I looked at each other and said Well do it! A few days later I spotted an ad for a job position at Exterior Custom Solutions. I felt comfortable enough with their product, that Id give it a go and apply. That was about seven months ago. Now I not only have beautiful new efficient windows in my house, but a job with the same company we bought them from, and I couldnt be happier. Its an honest company, selling superior products, in a no pressure environment. I cannot say enough about this job. You get what you give. I work hard and am very reliable, they show me appreciation and provide a stress free work environment with possibilities for advancement. Ive also made some good friends!Susie Rohde

S
Review №70

Great windows and door products. Fast installation. After the job we noticed damage/scratches to our hardwood floors. Installation team used drop cloths but apparently were not diligent in keeping them in place.

Du
Review №71

Both representative and installers were patient, honest and took time to explain things to me. Everything was done in a timely manner and to a professional level.

Ny
Review №72

Scott and Kurt came out and installed our front door today. They did a great job and were thorough, efficient and friendly! Thanks!

Kr
Review №73

I have been with the company for almost 2 years. The company cares about its employees and there is room for advancement in the company. I started out as an appointment setter and have had the opportunity to move up. We have the best products in the business and we stand behind them and the warranty that comes with them.

Ju
Review №74

Proud to work for ECS! Awesome atmosphere with really great people. Highly recommend!

JJ
Review №75

Best quality products in the industry. Not many companies willing to provide such a satisfactory service like Exterior Custom Solutions. Definitely suggest this as an affordable investment towards your home.

Ch
Review №76

They came to do up a simple window quote and then came the pressure to use them and not call anyone else. They even wanted us to sign a non-official contract that they call 10% first visit bonus. They act like the worst car salesman you ever met.

An
Review №77

Looking to replace the windows in your home? Give Exterior Custom Solutions a call for a quick, professional quote and outstanding installation. They provide quality products and excellent service.

To
Review №78

Great company with the best products in the Fox Valley. They have excellent customer service and take great pride in their work. ECS has the best warranties in the industry.

Mo
Review №79

Ive worked for Exterior Custom Solutions several months now and couldnt be happier! Not only is it an amazing company but my co-workers and management are pretty great as well. Its so nice not to dread coming to work because its such a positive work environment everyday. I would definantly recommend ECS to anyone looking for a job or looking for great, long lasting, products!

Lo
Review №80

Very professional approach to marketing and sales that focuses on customers needs when determining solutions. Jason and Shannon are fabulous.

De
Review №81

I know the owners Jason and Shannon very well and would be proud to have them working in my home. They run an fabulous business and are blessed to have a team of professional and customer service oriented team of employees working for them.

Am
Review №82

Great installers. Great product. Would definitely do business with them again!!

De
Review №83

Could not be more pleased. Timely, professional and done right the first time. Highly recommend.

He
Review №84

Ive worked at Exterior Custom Solutions for about 9 months. Its a great place to work with good comradery and substantial room for growth within the company 👍 The products speak for themselves (amazing) and never a bad day in the office 😊 WIN WIN WIN

sh
Review №85

I am a current employee and all I can say is Wow!!! From the owner to the training it is all top notch. Owner expects you to be a go getter so if your work ethic is sub parneed not apply, but if you are one, this company will award you.

t
Review №86

Incredible work from beginning to end working with everyone at ECS to get all 12 of the windows in our home upgraded. The work done has improved not only the appearance but also the value and efficiency of our home. Kudos to everyone at ECS. We would heartily recommend your company to anyone.

Em
Review №87

This business continues to call trying to sell products despite asking them several times to remove my number from their call list. I couldnt imagine asking a sales person like that into my home..

ms
Review №88

Everyone was very professional, on time and the windows and doors look and work great. Overall i am very pleased with the work.

Oc
Review №89

I have now currently been with this job since october and I have never been with a job that has treated me so well. Everyone who deserves to be treated with respect here is.

Je
Review №90

This is the second time I have used Exterior Custom Solutions to replace windows. I was very satisfied with the first set of windows and have now replaced the rest of the windows in my house.

Ja
Review №91

Im a single parent with two small kids and, Ive been out of work for two months, the job experience with the company is amazing, the customer service is great, The atmosphere is great, the hours are great and we sell THE BEST products in the US... Im so glad that they gave me the opportunity to represent there company what a honor and, (A True Blessing )

Jo
Review №92

I hate when salesmen pressure you. We just wanted a quote on some windows and we were pressured into signing paperwork and putting money down. BIG turn off!!

Da
Review №93

Very nice people.and very knowledgeable and fast

Bo
Review №94

Awesome place to work! Excellent products, great atmosphere and A+ integrity.

Kr
Review №95

We just got new windows installed and they look great!!! ... Awesome company!

Jo
Review №96

Friendly people, quality work family atmosphere..

Al
Review №97

Being an employee with ECS is enjoyableInteresting conversations occur daily, itsNice to know that your employer caresGenuinely a great place to go where theOnly way to go is up!

Ca
Review №98

Great company! Highly suggest JJ Attreed as your salesman. Hes super funny and laid back.

Na
Review №99

Very nice easy to work with and had the windows installed and all done looks very nice

Mi
Review №100

Very pleased with the workmanship and courtesy of thecrew. Door looks fantastic.

Information
42 Photos
100 Comments
4.6 Rating
  • Address:525 Wick Ct, Neenah, WI 54956, United States
  • Site:https://exteriorcustomsolutions.com/
  • Phone:+1 920-636-6992
Categories
  • Door supplier
  • Deck builder
  • Door shop
  • Window installation service
  • Siding contractor
  • Window supplier
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–1PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
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