My daughter is special needs, and we have always had a hard time getting her to cooperate during audiology appointments. This was our first time going here, and it was amazing! Erin Krueger took the extra time to figure out how my daughter would respond best to let her know she could hear the prompts. It was a breath of fresh air to have an audiology appointment go well and get some actual feedback and results for once.
I have had nothing but the best experience with my hearing needs. I cannot say enough good about them.
Erin Krueger and the Staff at ENT Clinic are the most patient, caring group Ive ever met. I thank you for making me feel so welcome and at ease.
Really good experience with the audiology aspect of the clinic. I was given good information and all of my questions were answered. I cant speak about prices since I did not compare to anyone else in the area.
Erin L. Krueger is one of the nicest audiologist in the area. She LISTENS to understand your needs and wants and tries to do everything she can to help you hear better. Thank you Erin for being my audiologist. I highly recommend her.
Very knowledgeable Staff.
Were great to work with. Very helpful. Explain everything clearly. Learned a lot from the Dr.s as well. I Have a very rare hearing issue. which they figured out.
Our children have been patients of the audiology clinic at ENT Specialists since they were babies. Dr. Roh has been incredible! She has always been available for short notice appointments (which is often the case with kids!) and always so nice to work with. Shes been a huge part of our hearing loss journey and Im thankful for all she has done for my family. Weve worked with other providers in the office and they have been equally accommodating and helpful when we have needed care.
Competent, efficient, and kind.
I love both the doctors as well as their staff for their professionalism as well as their patience in me asking questions. Im a first-time hearing aid patient and that goes a long way!
Nothing but good to say. Professional, courteous. Treatment improved my condition. Audiology adjusted hearing aides never had any problem with my hearing aides. Greatly improved my quality of life.
Nice friendly office with easy check in. Dr. Holly is so caring, listens to your concerns and makes sure you are happy. All equipment and instruments are hi-tech. I would recommend to everyone.
The care this team provided my son was truly terrific! They stayed open to treat my son on a Friday afternoon no less. I was blown away on how great they were with my son being that hes 2 and didnt exactly sit still very well. I would recommend this office if you are needing to see an ENT! NP Kasey was great!!
Excellent staff! They all were very respectful and listened to understand my symptoms. The provider went through all my options then ultimately let me decided the course of treatment I was most comfortable with. I havent ever had this great of an experience with health care or customer service. I cant say enough good about them! I feel very blessed to have been in their care!
The receptionist is very kind and professional. Dr. Burton is an amazing Dr. A miracle happened when he walked into the room where I patiently waited with chronic sinus issues. He told me he would perform surgery to cure my sinus condition. I now know how it feels now to breath in the fresh air, to wake up without my head pounding my nose stuffed my eyes filled with pressure. Because of him I can enjoy time with my family outdoors more than I ever could before. I am truly blessed and consider Dr. Burton one of my miracles in life.
Without a doubt, Erin Krueger is an exceptional audiologist! She worked long and patiently with me until my hearing aids fit and worked to my satisfaction. I think she goes above and beyond with her patients - I feel she did - and still does - with me. Not only is she an audiologist, she is a friend as she truly cares about me and is interested in my life. It is not just an appointment with her!
I was very pleased with my experience. They were very responsive when I called with my concerns. I was scheduled for a next day appointment and received excellent care and advice. I would highly recommend Ear, Nose, and Throat Specialists of Wisconsin.
First time coming here and it was welcoming. Everyone was super nice and helpful. Dr. Mjaanes and his nurse were great. I am happy I decided to make an appointment with them and will keep going to them for my allergy needs.
Sometimes a bit of a wait, but I love my immunotherapy nurse, Mary. Also, their payment plan system is not really helpful and really kind of stinks. They will put you on a payment plan for your current bill and charge you $25 to do so, but then your next bill is not part of that plan. I had no choice but to switch to them when my Ascension doctor partnered with them. Ascension was much more helpful and considerate with billing. A $677 bill is not always the easiest to pay in full.Edited for response to providers response: That $677 was a bill that had gone through insurance and was discounted. It included vials and shots.
My step mom was able to meet with Dr. Conradt for her hearing issues and it has been life-changing. He is always very prompt and timely with his appointments and listened compassionately and carefully to our concerns. She now has the TV volume back to a reasonable level and doesnt miss out on important conversations both live and on the phone with her high-tech hearing aid gear that nobody even notices shes wearing.
Fabulous place to go!!! I felt very comfortable and welcome there. Dr. Swanson is absolutely amazing straight forward and honest with you about your needs!!
The staff is always very friendly and we never have to wait long to get in to see Dr. Mjannes! They always take the time to explain things to my daughter in a way she will understand. They take the time to build a relationship with the patient instead of rushing in and out. My daughter looks forward to the visits to the allergist and I love that.
Kind and understanding staff. The doctor listened to my problems and made sure I was informed on everything I need to know for my upcoming surgery. Thanks!
I love everyone at the Neenah office! Both my son & daughter have been here multiple times and each and every time we are treated so amazing. They truly are always looking out for the patient and are great at calling back promptly if you have a concern and have to leave a message. The office has exceeded my expectations and I will always highly recommend them.
Dr. Mjaanes was friendly, knowledgeable and professional. We feel confident he will really help us get some answers and results.
Always excellent service!
Ive been seeing Doctor Burton for a number of years related to issues with my sinuses. I hold Doctor Burton in the highest of regards when it comes to a Specialist. He was able to diagnose my sinus problem accurately, after other doctors I had seen previously had not been able to help me. I suffered for many years before finding Doctor Burton. Once I began treatment under his direction, he literally gave me my quality of life back.
Dr. Burton takes time to address every issue Hes intelligent, extremely caring and has great bedside manner. I highly recommend him.
Erin has been amazingly kind, understanding and so knowledgeable, plus explains things perfectly! I totally recommend this brilliant, and wonderful audiologist to anyone! I do!!
Incredible speed of care, kind and understanding staff, extremely professional doctors and nurses. We are so lucky to have this center right here in Neenah!
Knowledgeable personnel. Quick service. Friendly staff. I would recommend ENT highly.
I have been very impressed with the willingness of everyone to offer reasonably priced solutions as well as their continued after sale support. Very good customer service and expertise.
Didnt spend a lot of time in the waiting room, the nurse was friendly and respectful, the doctor was personable and respectful.
Amazing experience! Excellent staff, testing and Dr Button were thorough and professional. He gave me more information and options than any one else has in 15 years.
They do great work. Everyone is really nice and professional. I gave them 4 stars just based on how much a consult cost. Quite expensive.
Office staff was polite but MD did not address my concern whatsoever. Complete waste of my time and money. I have never been so disappointed with a doctors visit.
Dr. Mjaanes is great. Since a skin problem i’m having wasn’t allergy related he referred me to an excellent Neurologist. Four other doctors had said, “sorry, cant help you.” Always a nice experience getting my allergy shots there, too. I like that there’s a chart for the countdown for when you’ll finish your shots. Never had that before at 3 other places.
Everyone is friendly and helpful. Love Dr. Erin Krueger. She makes you feel like you are her only patient.
Dr. Bechard and his team are great...if you need an ENT, I highly recommend you give them a call! I can now breath well for the first time in over 15 years!
Waited an hour after my appointment time before being seen by Dr. Swanson. Had been seeing him for years regarding my ENT issues as well as allergies. My experience with ENT of WI was so terrible, I quit using their services. While on allergy injections through Dr. Swanson, I was constantly ill with various colds and other sinus issues. I have stopped seeing him and havent had an allergy injection in about 3 months. I havent felt this good and stayed healthy for this long in a long time! Wont be going back to ENT Specialists of WI.After getting reply from audiology (owner), it sounds like a cookie cutter response. Maybe an apology the day of explaining computer issues would have been more believable. I also understand and expect compassionate Care for ALL patients. However, I did not receive that. Once Dr. Swanson finally made it to me, he was looking at his watch every few minutes. He looked at his watch while I was talking to him no less than 5 times.I was also never made aware of any counseling or other services.
Great very professional the hearing aids are great. Couldnt be more pleased!
The Allergy department has been so helpful for me. The provider and staff ate very polite and professional.
I was very disappointed in Dr. Keller. My son struggled with ear infections and I am thankful that he ended up not needing tubes but Dr. Keller didnt seem to have the time of day for us. My son was 2 at the time and Dr. Keller seemed to have no patience for a 2 year old. He also didnt seem to care about my concerns for my son and treated me as if I had no idea what I was talking about. Dr. Keller seems very knowledgeable, however, if you are thinking about taking a young child to see him, I would reconsider.
Fast, thorough, pleasant, patient service, always, for 10 years now. Adjustments made whenever you need them. I highly recommend Dr. Erin Krueger.
Wonderful experience all around. Great staff
Dr. Burton removed a 40 year old Stapectomy implant ..to replace it with an MRI friendly implant. I am anticipating getting into a Alzheimers study and they require 2 MRI s a year! My surgery went off with out a hitch! woke up...NOT dizzy ( my memory from 40 years ago was extream dizziness for about 5 days)..home the same day...all good! Ive had several surgerys in my life...any this one was the easiest!! 5 stars!
Dr. Mark Conradt is a patient, caring audiologist. If a problem cannot be solved with a phone call, it is easy to get an office appointment very quickly. He also takes plenty of time to listen to a patients complaints about hearing aids and works hard to resolve any problems. Highly recommended!
I think they are pretty disorganized but theyre good over all. Went in for what i thought was an ear infection, after a battery of tests and being left in the doctors exam room alone for 40 min (probably forgotten about), the doc came in and in 30 seconds diagnosed that indeed i did have an ear infection. drugs prescribed and a crazy expensive bill arrived six weeks later. i think if they were a bit more up front about their process, i could have saved nearly half the cost of the visit. Im confident that i was clear about my explanation of the symptoms i had.Office is clean and the people are friendly. I think their hearing testing headphones should be updated, theyre really uncomfortable and look the same as they did when I visited another ear doc 30 years ago.
Great staff Mark Conradt, Au.D. took care of me hearing needs. Would recommend him to friends and family.
Great experience with Dr Mjannes- I would recommend him to anyone, particularly those with pediatric allergy and asthma issues.
Excellent, efficient staff. Dr Conradt is knowledgeable as always and helped with developing a great plan.
Excellent working with Dr. Burton and the referrals he made to make my care be the best.
Best Peds Allergist we have ever met. Great team of nurses.
Dr. Prehn (and all the staff at the Neenah center) was absolutely fantastic. He showed sincere concern for my condition, and was clearly dedicated to helping me make a full recovery. He gave me options in terms of my treatment but in the end left it up to me to determine what path we would take, which I appreciated. I always felt comfortable with Dr. Prehn and his staff, and would highly recommend them for your ENT Specialist needs.
I will Never recommend the Audiology and Hearing Aid Center again. Amanda was very rude and disrespectful, and clearly has no intentions on helping those in need. Steer away from dealing with Amanda. We now will be going elsewhere!
I have been seeing Dr. Bechard for many years and I have always been treated kindly and with a lot of knowledge by he and his staff...B. Parker
Dr. Mjaanes is great; very kind, did not seem rushed, and related to my son really well. The staff has always been very professional and kind as well.
The staff at ENT Specialists, Audiology and Hearing Aid Center and Allergy and Asthma Center are excellent. I started allergy shots with Dr. Mjaanes and had the best allergy season in 40 years. I should have started treatment a long time ago. I have also had other great experiences with the other doctors, nurse practitioners and audiologists at ENT of WI. Thanks to all of you!
The staff and providers are very friendly and organized.
I take my brother there and its a really nice place with a lot caring doctors and nurses
Great! Almost life changing.I havent had a new set of hearings aids for nine years. Not only is the new technology far superior to the old, but Dr. Marks ability to do the proper testing and to diagnose the right type of hearing aids for me, versus what I thought I needed, and then me listening to him was almost life changing.He is very up to date on the latest technology and the newest hearing aid options. Dr. Mark sent me home with a new set of hearings aids to try and then I came back to trial a different set of hearing aids. It was a very comfortable process and there was no pressure. I could easily tell the difference between the two pairs and purchased the better set. The noise and wind whistling cancelation technology was truly the difference.After going to Ear Nose & Throat Specialists - Neenah Im hearing things I havent heard for a long time. Hes very helpful afterwards as well. A week after getting my new hearing aids I ran into a problem. I called and they got me in immediately and had the issue taken care of right away. It was just a programming issue. He did great. Know that you are in good hands when you call him.Please note that my wife, family, co-workers and friends all appreciate my new hearing aids as well.
We love this place! They helped my youngest hear again! They found issues with my middle child that no other doctor saw, and the difference was night and day after just a few appointments! We struggled for years with problems that other Doctors misdiagnosed!Once we switched to ENT of Neenah on Bell St, we found answers and results!They are super friendly and amazing with children! I would recommend them to anyone having troubles with ENT, Allergies, or Asthsma!
I had a complete thyroidectomy done in december 2015 and my voice still isnt where it should be. Dr. Burton has tried two temp fixes to wake up my left vocal fold. They failed. Went to see him a third time recently because I still choke on liquids frequently. He would not see me because I owed a little over 200.00 dollars and could not pay that day. Would not allow us to pay some of the money as we did not have all. No one called to tell us we owed. So we wasted half hour in gas and 40 minutes in waiting room. 20 minutes with financial officer who admitted they should have called us ahead of time to make arrangements or cancel the appointment. We were unhappy to have wasted all that time. Dr should have seen me.
I decided to get some sinus issues checked out while I was still on my parents health insurance. I dont have a lot of money as I am a current graduate student. I had a short procedure done involving a small probe placed up my nose for less than five minutes or so. Since it was considered somewhat invasive, it counts as a surgery and requires a signature on a waiver. The specialist made it seem as though it was equivalent to looking in someones ear and was a routine procedure. Little did I know, this endoscopy cost $843, and since I failed to ask how much the procedure was, and the waiver barred any sort of compromise of cost, I was stuck footing the bill. I certainly would not have had it done if I knew how much it cost. I ended up leaving with a prescription for Flonase and an OTC antihistamine. My follow up visit to discuss if the medications were working cost me another $300 in a short 10 minute visit. Had I tried continuing visits and other treatments, I would have spent even more money that I didnt have. I feel this practice is no exception to the healthcare industry, where this sort of customer treatment would be illegal in any other setting. I feel as though I was taken advantage of for not being pushy and inquisitive of costs and procedures. If you choose to go here, I would urge you to inquire about costs of procedures and visits, and be sure to have great insurance coverage.
Pleasant and helpful as always. Highly recommend.
11/17/2014Hanna F.Appleton, WIHolly Rusch-Clothier has been our family audiologist for over ten years, and is always the first person we contact with questions about technology, testing, and hearing loss. She helps us find solutions no matter where we are in the US, and technology repairs are quick and efficient. The staff at ENT are friendly and helpful, and I highly recommend ENT and Holly to anyone looking for professional and trustworthy service.
If you have ear trouble, they are incredibly helpful.
They are awesome to keep me hearing normal.
Great group of friendly and helpful staff!
Great customer care.
Great carrying doctors and staff.
Excellent service on sinus problem
Awesome service, great advice.
Perfect, compassionate, and professional in every way.
Good place for hearing check
Dr Burton!..
Not much to say