They are the best customer service Ive seen in any parts store they even let you in the back

Good Service. Got a new battery installed. In and out in 10 minutes

Needed a leaf spring shackle but it was not in stock. Darrel had it delivered from the 14mi. location and ot was there at 3pm. Great service.

Unknowledgeable staff. This location closes early

Purchased a battery from here solely because they offer free installation. Service tech refused to do it because there was a piece of plastic covering the battery. Literally all that was needed was just to lift the piece of plastic by hand, no tools required. Took half a second.Bought my battery elsewhere and installed it myself. Lazy customer service

Id love to give a review of my shopping experience but I cant because THEY WERE CLOSED AT 5PM!!! ....but the competition across the street was happy to pick up their slack...thanks Auto Zone!

Useless, been here multiple times and a majority of the workers have been rude or don’t know how to help. Better off going to the autozone across the street.

A great place to shop and get parts or whatever accessories you need. The staff is always friendly and helpful.

The staff were right on top of my problem and they help me in every way they could. Had exactly what i needed after determining the problem. Problem fixed.

Dont take your amazon returns here amazon says they do the labeless returns but apartently they dont. I get it that is fine but you dont have to be rude as hell about it. In the future when I need something for my car I will not give them my business.

Needed new wipers while on vacation...fellow assisting us gave is the wrong ones. They were detaching. At our local Advance Auto, we were able to get the correct ones...happy with results.***We were happy with New Baltimore, it was the store in the Upper Peninsula that gave us the wrong wipers. Dont want to give our local store a bad name. Thanks for your reply.

The employees seem to be a little standoffish or distant when it comes to information and helping. Across the street is AutoZone, theyre a little more personable and a lot more helpful.

Needed a battery replaced. They were very friendly and professional.

Vary neat and clean with vary respectful staff ready to look up what you need

Mr. Lee was very helpful! He was very fast in finding the parts I needed. He also helped me find the best deal for my dollar and provided great suggestions on what to choose from. Wasnt pushy or rushing at any time. felt like I got the best deal when i left.

Usually a good place to get the part you need

I really appreciate the individuals who work here! They are knowledgeable and very helpful. They went above and beyond to help me when my car had battery and alternator problems.They are always there for me which is nice to know.they tested my battery for free!they give me advice over the phone.I even saved money buying my alternator there!Thanks !

Thank you for puting my winshild whipper on

Great friendly staff .Convenient tool rental for parts needed for a job ( my case a puller for rear brakes )After job was completed returned the tool and they credited my charge immediately . ❤

Had what I needed and the gentleman that helped me was very pleasant

Its ok it just has same old boring stock parts that you find anywhere.

Probably one of the worst experiences I’ve ever had with an auto parts store. I purchased front quick struts for a friends truck. When going to open the packages and install them, one of them was over an inch longer than the stock one I just removed. The other wasn’t even close in overall design to the stock one. I had to drive all the way back to exchange them for a different part number, both part numbers they list as a direct fit.When trying to exchange for the other ones, the staff member was rude and unapologetic. I told them the parts were not right and they shouldn’t just put them back on the shelf. The staff member kept saying that it shows it’s right in their system. Even though there was a huge difference between both parts they sold me with the same part numbers.Lesson if you’re going to shop here, check your parts before you leave and compare with the take off parts first.

Fast, friendly and usually have what I need.

My go to auto parts store, the guys are always friendly and helpful.

Prices are decent, I get most of my parts here, staff is very courteous.

The staff at advance Auto Parts was able to help me out of a dilemma. I needed a specialty to take off the lights of my tire. They help me out on forever grateful. Thanks a lot guys.

Went to buy my own oil for an oil change. Ive never done that before, so I wasnt sure exactly what I was looking for. The man at the counter looked up my car on his computer and told me exactly what I needed, he even brought it out from the back room, I didnt have to do ANYTHING. 5 star service, and a 5 star store location.

Very helpful, cheaper than Richards auto parts. advance auto parts is a lot more friendly. Which makes me want to tell people to try advance auto parts

Great selection

Great

Great customer service. Richard was so helpful and professional. Thanks!

Used to work here years ago. Stopped in to visit a old co-worker to say hello.

Knowledgeable employees and cheap prices. Tip to the masses = when they recommend the better part, go with the better part.

Always helpful, gone there for years and feel good about coing there. Ty guys for your help

These guys rock. They really do take care of me.

Very fast and friendly service. Went OVER and above

My car broke down in front of here & was parked for 14 hours and they towed it for no reason, resulting in me paying $300 to get it back. The people here are super rude and think theyre the bomb. I will never give this place any of my money.

The guys there are great, very knowledgeable and very helpful.

Helpful counter personnel. Easy return/exchange.

Courteous, helpful, fairly priced, and a comfortable atmosphere.

Very disrespectful to customers argues with you with whats wrong with your car went to autozone bought the part they argued with me with and my vehicle is running better then ever

Always helpful and always knowledgeable!

Very knowledgeable staff good selection of parts

Great service and low prices. Everything I needed was in stock.

Buy on line and pickup here. very convenient

Editing my review from 5 stars to one star. My battery had a 3 year free replacement, but I had to pay $33 extra for the replacement because the price went up

Price high should have went to meijer

Helped get me the wrong stuff

Great store, knowledgeable staff

Great store, competitive pricing, online ordering discounts.

Rude StaffNo help and total jerks to boot.

Good employees and prices on the parts are fare.

Wrong parts given too many times. Prices are too high unless you do only online orders with massive discounts.

Helpful everytime

Went in for a Dome Light, they didnt have in stock!

The are always helpful friendly n fast

Knowledgeable staff and nice employees

Knowledgeable staff

Helpful staff

I never visited Advance Auto Parts...I drove by it

Friendly help, clean store.

Bought a battery.

Guys are very friendly and a big help!!!

Changeover. Selection!

Ok

Very helpful and friendly

Good prices

Great service

Great prices

Fair prices

Good, helpful