We called the New Baltimore location to get some chocolate covered fruit for Valentine’s Day. They only have curbside available. So we called to place an order and the lady was of no help whatsoever. In fact she was just down right rude to us. I will never go to this location again. I understand it is Valentine’s Day, and probably busier than normal. However, all the more reason to be pleasant with someone trying to spend money at your establishment.
Canceled my order and didnt even call me to advise me that they canceled it.
You made her day! I called my mom early morning on her birthday, she was crying and sad over some things and had also mentioned she was unable to get her favorite cake for her birthday. While i was unable to find a nice cake for delivery last minute, i knew she loved chocolate covered strawberries and this location was nearby as I live out of state.I placed the order online for same day and was called shortly after informing me they might not be able to meet the delivery window. My mom had a lunch that day and they mentioned they might not make it in time. Well, they exceeded expectations and delivered so fast before she even left for lunch. They totally surprised and made both of our days! Thanks for spreading the love in these uncertain times!Great service! Would order again!
I ordered my arrangement online based on the picture. The person receiving it sent a picture and its absolutely wonderful! Definitely cheered him up. Thank you!
Sales person was very helpful. I was making an out of state order by phone and had excellent service. Even though no one was at home on the first delivery attempts, the arrangement was fresh, and I was told delicious, when they were able to make the delivery.
Very helpful staff, made a last minute gift purchase for my boyfriends family as their dog had passed and they were able to get it done within the hour on a Sunday near closing time! Thank you so much, they loved the strawberries and pineapples!
Received an arrangement for my birthday and was not happy with the fruit at all! I bought numerous arrangements from previous owners and the fruit and strawberries were ALWAYS ripe and delicious but particularly the 2 types of melon were hard and not ripe in this arrangement. Very disappointed. Tried to cut melons into a fruit salad but still no one wanted to eat it. Strawberries were the worst Ive ever had.
A great experience. First time order. Recipients got order on the day I asked for. They say he order was delicious. I would. Recommend this service to everyone who doesnt want to send flowers.
Love the service. Had fruit delivered to a friend to commemorate a special day and loved being able to set it up from my phone and earn rewards.
I just wanted to thank edible arrangements for ruining mine and my daughters Mothers Day, my daughter ordered me a arrangement. She lives out of state she called me all day to see if I got my gift. I got a call from edible arrangements at 8:30 P.M. Asking if I was home, the arrangement arrived at 9:05 P.M. As I was going to bed. You shouldnt take orders if you couldnt deliver at a reasonable time.
We order an Edible Arrangement every year for Christmas Eve from the Chesterfield, MI store and its ALWAYS fresh, on-time and even better than we anticipate. The salted caramel chocolate covered apples were a huge hit this year!
We had a real good experience. The desserts were very good and came pretty close to the same day every month. I got it for my Dad and part of the way thru he moved and they were really good at changing the address.
A few weeks ago I was there trying to get a special gift the young lady behind the counter Delaney was extremely nice polite and helpful she was very patient with me I have to say it was one of the best experiences I have had with service anywhere
Arrangement was fantastic. Fast and friendly service. Easy online ordering. Will definitely use this service again.
Very easy to order online. A wide array of products and categories to choose from
My phone order was clearly explained to me, the delivery options were spot on, the recipient was so pleased with the arrangement and the service that he sent a similar gift to another friend.
Absolutly LOVE these wonderful gifts. They are always prompt and delicious. Not to mention gorgeous!!
Delivered exactly what I wanted in pristine condition. My friend really enjoyed it. The prices could be a little lower though, very expensive
Loved my chocolate covered strawberries but the smoothie was not good
Easy, delivered as promised. Good quality. Love these arrangements.
I order here every Valentines day for the girl friend and they have went above and beyond to make it a great experience every year
I understand being busy and not being able to take orders. However, to be so rude about it it not understandable. A simple no Im sorry would have gone a long way as apposed to no. You cant place an order.
Awesome my wife always be full of smiles she be adorable showing dimples
Amazing!!! So fast and super easy!!! My definite go to for gifting, for any occasion!!! ⭐️ ⭐️⭐️⭐️⭐️
I had to cancel an order to my college daughter because the Santa Barbara, CA location wouldnt honor the delivery charge quoted in the online order system. The online system directed the order to the Thousand Oaks, CA location with a delivery charge 3 times less.
We drove an hour to get here anf didntthink wisely and pre order out arrangement. It was Mothers Day and place was packed. At first she told me 2 hours to make the arrangement we wanted but after schmoozing her a little she got it done it done in 15 minutes. Awesome! Thanks crew.
Ordered same day delivery, EA called me to confirm details without spoiling the surprise for my family, the arrangement arrived shortly after that. It was beautiful and my family was surprised and pleased
It was an easy experience.It was the experience I wanted it to be,no hassle,no laboring.I was very happy about everything.
Great place for an exciting surprise gift for your loved ones
Awesome...last minute arrangements and they came through!!!
All the arrangements I have purchased from this shop have been great!
Nice employee, took very good care of me!
Bought a fruit arrangement for my dads birthday. He loved it!
Mom loved her strawberries.
A nice surprize apple donut
My friend loved the arrangement!
Beautiful Arrangements but cost quite a bit of money little too expensive
Unique gift ideas
Special gift place
Love the store
Amazing.