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Gamers / Detroit Game Gear
35730 Green St, New Baltimore, MI 48047, United States
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Gamers / Detroit Game Gear
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Ca
Review №1

Placed an order for Pokemon cards on 8/1/21. It is now 8/16/21 and the order is still processing. I have tried to contact the seller through their website, have sent emails, and have called (never an answer) and left voicemails with my name, phone, and order number and no return call or reply emails of any kind even automated. I just want to know what is going on with the order so I can order elsewhere if they do not or can not fill it. It was a pleasant experience up until the lack of communication.*Edit:* It is now 8/25/2021, almost a full month after I ordered, sometime over the last 2-3 business days the order was canceled. No emails, still not a single piece of communication, I just logged in to check again as Ive been doing and it is now labeled as canceled instead of processing. I will try to give the benefit of the doubt that it wasnt canceled because of this poor review, though it didnt happen until after this was posted. I really want to like this local business, I cant stress the only negative experience Ive had is with their lack of communication of any kind, but that really is a big deal breaker. Get that under control and this business will succeed more often.

Ma
Review №2

This was the only place I could find a ‘47 series fitted hat when everyone else only had adjustable. Received an email to track my order and received it within 6 days. Highly recommend.

Da
Review №3

I ordered a hat and have not received it yet. I ordered on the 12th of June. I emailed regarding it yesterday and have not received a response yet. I hope to hear back and fix the issue and then I will happily change the review.I don’t see an email where I was notified but thank you. I’ll place the order again and give 5 stars upon completion of the purchase and delivery.

ar
Review №4

Ordered 2 hats on Tuesday and had them by Saturday! Great quality and reasonably priced!

Za
Review №5

Ordered a hat almost a month ago. Stated 5 to 7 days is how long it would take to ship. Called and asked for an update because I hadnt gotten anything from them. Not even a shipping number or confirmation number (they wont answer their phone so dont bother calling). Still havent gotten the hat, a call, someone to answer the phone, or an email. Definitely wouldnt bother ordering from them. Theyll just steal your money.

Su
Review №6

Great business! I placed an online order on 1.3.2021 and received it on 1.11. Record time! Exactly what I ordered and even better quality than I expected. Packed extremely well so there was no way it could break. We all need patience during this time. The Detroit Game Gear team kept in communication with me every step of the way. Thank you! Lets keep small business going!!

To
Review №7

Absolutely the best selection of college and pro gear and memorabilia. Owner is very cool and very knowledgeable. Their website is great. Store is packed with everything you could ask for. Highly recommend.

No
Review №8

Great service and selection! Theyve got so much to choose from and Everyone was very friendly and helpful.

Bo
Review №9

Great selection and friendly staff.. A+

Sa
Review №10

Amazing service, made the visit quick and easy 👍

Ma
Review №11

Great and wonderful experience. Had an issue with charging my card and was patient while I got it fixed. Was very hands on to help make my order perfect for my wife and I. Overall I ended up with 2 great jereseys and a very Merry Christmas. The price was also the best I found and they’re a local business. Keep up the good work

Du
Review №12

Ordered a hat this past Sunday the 25th. Didnt know that I got any message from them saying that my order was cancelled. Got an email saying that software flagged my card for some reason and that I had to order with PayPal. This was a birthday present, now it wont get here at all.

Bi
Review №13

Outstanding shop with a wide variety of sports merchandise! Great customer service! Fully satisfied with purchase from beginning to end!

Be
Review №14

I ordered back in December. It’s now March 2021 and I still haven’t received my order. Called multiple times and emailed with no response.

Sh
Review №15

Lots of great items and prices. Staff was friendly and helpful in meeting all my needs. Will shop there again highly recommend!

Th
Review №16

Custom, last minute order completed before promised! Above and beyond service and communication level! Thanks for the the fantastic service and product!!!

Li
Review №17

Great selection, great prices and wonderful customer service!

Br
Review №18

Nice little store but they had more hats for other teams than they did for some local teams ( namely the Pistons ). Nice guy working.

Tr
Review №19

Great selection and great customer service!

Ca
Review №20

Gamers has the most Unique Detroit Sports Apparel and Collectibles i have ever seen in a Michigan Sports Store.

Da
Review №21

Great service, clean and huge selection!!

De
Review №22

The Best Detroit Sports Store In Michigan!!

Bo
Review №23

Made an order over a week ago, nothing has arrived, no response from multiple messages I have left. Will gladly change this review if I can get my order or my money back.

Na
Review №24

Great place to shop!

Ma
Review №25

Great Sports themed store!

Za
Review №26

Great service.

Information
43 Photos
26 Comments
4.5 Rating
  • Address:35730 Green St, New Baltimore, MI 48047, United States
  • Site:https://detroitgamegear.com/
  • Phone:+1 586-610-7340
Categories
  • Collectibles store
  • Sportswear store
  • Embroidery shop
  • Hat shop
  • Trading card store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–3PM
  • Friday:Closed
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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