Everyone was very nice and specially Steve he was such a great person to work with, and the mechanic was nice as well . I will go back there for service

Dan was GREAT to work with, helpful with everything we needed! I HIGHLY RECOMMEND SHOPPING AT MITSUBISHI IN NEW BEDFORD, MA! Extremely happy with our purchase!

They were amazing. Love New Bedford Mitsubishi. Joao the sales guy its really amazing. Had a beautiful experience.

Dealing with the service department, very good experience so far. Very courteous and helpful. Showed me up on the lift what was going on so I feel confident with their diagnosis and scheduled the service.

LOVE the guys in the service department!!! Theyre great and always so helpful and take care of all my beeds

The guys there are so helpful and funny. Figured out the issue to the rattling my car had and called to make sure i knew it was acorns! Very humerus and professional!

Our salesman John was outstanding he helped us in the best of his ability

Just bought a Mitsubishi from these guys. They were honest and super friendly. I love my new car. Dan and Roy were great.

Everyone was very nice. Everyone greeted me. Very welcoming.

Very satisfied with their service and knowledge of the problem with the vehicle. Will go back for future service if and when needed

The voice commands dont seem to work easily with Android auto on my 2018 Mitsubishi and this new 2022 Mitsubishi. Management did help me but I can only answer the phone not use my voice to call. Wish someone could walk me through it.

Bought a new Mitsubishi Eclipse cross. Salesman offered to take the car for the weekend, had a minor issue but they went above and beyond to take care of it.My wife had cancer and this was her beating cancer gift. The delivery of the vechical was also very quick

Staff was very professional and courteous.!!

Judy is the best. I am proud to be a loyal repeat customer. Overall atmosphere of the dealership is friendly and easy to feel at home.

Great place to buy a car..got me in a brand new car..

Thank you you Dan, Josh, for your excellent service to me and my wife Nellie on The purchase of the 2019 Mitsubishi outlander . You guys are so professional, courteous and understanding. We highly recommend you come on down and talk to the crew at new Bedford Mitsubishi 👍 they will work with you....no pressure!

The staff did everything they could to make sure I was satisfied and in a new car when I left. Very professional and personable Best car buying experience by far!!

I am so grateful to have found New Bedford Mitsubishi and the sales team (specifically Joe Amaral) just when I was ready to pull my hair out. It was very much worth the drive from Boston. Joe was incredibly patient and dedicated in helping me find the PERFECT car for me that met all of my needs and request. New Bedford Mitsubishi did a great job with making the buying process as easy and smooth as possible. I will certainly return to New Bedford Mitsubishi for my next car. Thank you, Joe!! =)

What a great place to buy a car or truck. Roy and Dan could not have been anymore helpful. Bought a GMC pickup. Found a stain on seat a dent in bumper. No problem they fixed it. These two guys are great. Looking for a new or used vehicle this is the place to go. Lots of crooks in the car sales industry, you can definitely trust this place.

I had a beautiful experience buying my small Rio. Thank you guys for all your support. Kindly people. Recommend this dealer to buy a car

It was amazing the they took care of me. Nice sales person and the manager did everything to help me out. In need of a new car, go visit them. Thank you joe auto

I had been searching for a car for months. Talked to many people and walked out of 2 dealerships. I was at New Bedford Mitsubishi for maybe 20 minutes after buying my 2019 Mirage for a good price and they gave me way more money than my trade in was worth. Josh was awesome. I didnt feel like I was being played with like other places do. Painless process. Very positive experience.

Just invested in a fresh Jeep Wrangler, this dealership was solid and professional. Josh was informative and helpful, and also gave me some beneficial advice regarding credit building. The whole transaction was quick and precise: I drove by the dealership one day; the vehicle caught my eye, I inquired about it; Josh got right back to me, and he just made it happen.

Everyone was helpful and accommodating. Joe went the extra mile to make sure the process of buying my car was easy and fun. I will definitely recommend Joe and New Bedford Mitsubishi for a great car buying experience.

Great experience. Very easy to work with and Dan and Joe are amazing!! They both made me feel very comfortable with the entire process. Would highly recommend.

Everyone was great at the dealership! They were all very friendly and helped me get a beautiful used 2013 Rogue. My fiancee and I will definitely be going back to get her a vehicle when she needs ones.

My experience at the dealership was a good one . Dan and Josh were very helpful, answered all my questions. I love my new car

I brought my Outlander to this Mitsubishi dealership for a recall issue. I dropped it off and about an hour later Judy from Service called me saying the recall problem was taken car of but a few other issues really needed to be addressed. My pessimistic husband assumed they were exaggerating and had his mechanic check the car out later on. I was so happy to find out they were not exaggerating, they were doing their jobs and letting me know my truck needed some love (as Judy put it!). I am so relieved to have found a shop I can trust. Thank you, Judy, for being kind, understanding and honest! I hope you can get out there on your kayak soon! You deserve it

Vehicle was and still a great vehicle but was lied to about some of the details and have contacted them a few times with no reply so its definitely the 1st and last time i do business with them.

My husband purchased a 2018 Nissan Rogue from here last week and the sales man was great. Joe Amaral and all of the staff made him feel comfortable with the entire process. The day prior we had started looking into vehicles at another dealer but the way their process was, felt overpowering and desperate. We were hesitant to try another dealer. My husband decided to go to Mitsubishi of New Bedford and it was truly a great experience. Joe was professional, not pushy like other dealers. He made us feel comfortable with the loan process and purchasing of the vehicle! Best experience at a dealer!!!!

Joe was my salesman it was tuff on my part because my car that was totaled wasn’t fully paid off yet I put my down payment an then we came to that conclusion an he did everything he could to help me get my gap to pay the rest now I’m driving in my car like a month later appreciate you guys down there at Mitsubishi ‼️ Highly recommended ‼️

This is my second purchase at New Bedford Mitsubishi and I have nothing but great things to say, the staff have always been polite and courteous. Joe Amaral was very helpful with all my questions and concerns, I didn’t feel rushed or overwhelmed, he even put spongebob on for my 6 year old daughter who tends to get a little fidgety. It was an overall pleasant experience and I highly recommended this place to anyone who is looking for a great vehicle, thank you New Bedford Mitsubishi and thank you Joe!

Good atmosphere, friendly service, overall good experience

Took a drive by Mitsubishi saw my truck that I wanted and here comes Joe Amaral asking me if I needed help ..... I said sure ... he was absolutely great and took really good care of me .... recommend Mitsubishi to anyone whos looking for a vehicle .... Elsa Medeiros

Horrible dealer. Made appointment to go view a car and got there and was told the car was sold days ago. Called me an hour before appointment and said car is ready for me. Drove an hour there just to be told it was sold days ago. Did not even apologize or even try to me things right. Just said car is sold. Will never do business with them ever. Poor communication. Had a friend inquired about the same car and was told still available. How is it sold to someone in Texas and still be available

A lot of newer and low mileage cars with great customer service.. Sales department to financing they did everything to accommodate us. Great experience and I have a feeling we will be back in a couple years for my wife. Thank you gentlemen !

I just traded in my vehicle for a 2016 Mitsubishi Outlander GT. I went to three different dealerships before I came right back to New Bedford. I had met with Dan to test drive the Outlander. He was very nice and took the time to notice that I did my research on it. He was really helpful, nice, and kept reaching out to me when I was trying to make that big car decision. I walked out of there today so confident that this was the right choice for me. I enjoyed my Outlander and the RF sound system all the way home. I love it and I love the transparency I felt with this dealership. The service was exceptional. This is the vehicle meant for me. Thank you for the great experience!

I bought a car from this dealership and it died miserably on me. They offered me another car, and to no surprise it also died on me. They fixed it which is great, but my girlfriend bought a car from new bedford mitsubishis other dealership, joes auto mall, on rivet. It died 3 months later, and the check engine light turned on twice and all they did was shut it off. Now its dead, when i called and asked if she had a warranty. I was met with in a round about way of telling us we were s@#$ out of luck. In so many words. And after everything is said and done i would like to tell everybody out there to NOT I REPEAT DO NOT BUY A CAR FROM HERE!!! unless you like having to rearrange your schedule every day because of the expensive paper weight they sold you. If i could give them no stars i would. Save the headache go elsewhere, period!!!

I go there for parts. Small dealership but the mechanic Katelyn is easy to deal with and good with customers.

Although our experience during purchase was awsome, and we made a referral within our family who also purchased an auto, we were offered a $100 referral gift but never recieved it. I instead the check was sent to the 2nd buyers and we were left to argue with family. WILL NEVER MAKE ANOTHER REFERRAL NOR PURCHASE EVER AGAIN..

Customer service is top notch! They will go above and beyond for you! Donald the salesman was kind and sincere and Josh the manager is fantastic and knowledgeable ! If you need a car go there. They have new and great pre owned vehicles! You won’t be disappointed

Lol good catch but youll get someone, but not me but if i wouldve won 7500 I wouldve been interested in that beautiful truck out front good one 👍

If I could give ZERO stars I would. I got a promotion in the mail saying I won a prize. Called the dealership multiple times to confirm I won and there was no strings attached. They assured me multiple times and set up an app to come collect my prize. I get there and they say I didn’t win and try to get my info for a car I didn’t agree too when the paper said “survey”. After expressing my feelings they still had the nerve to ask if me or someone I knew is looking for a car from them.CROOKS.

Started using robo calls. Horrible move. The last thing any potential customer wants is prerecorded UNSOLICITED calls (I’ve received 4 from NBM in the past week). You should seriously reconsider your customer outreach strategy. I’d be willing to bet that you are loosing way more business then you are gaining with this campaign.

Love this dealership! Never felt pressured to buy. Joe was absolutely fantastic to deal with. Made the buying process so easy. Will become a regular buyer from now on.

I have been purchasing cars at this dealership since I was 17 years old. I recently purchased my first brand new outlander sports in the quartz color. Everyone at the dealership went way out of their way to make certain that I was getting the deal best designed for my specific needs. This car is very efficient on gas for an suv. I am very happy with my purchase.Thank you!

Very easy to buy a car no pressure sales tactics at all

Havent made a purchase yet, but they were very relaxed and helpful. I went down there, test drove a vehicle.

They legit had us waiting forever without actually saying anything. The customer that is 2 spots after us left before us. There was about 10 people working there. 5 of them was just talking with each other at the desk. Worst customer service I have ever had and I bought 3 cars at different dealerships.

Dan and roy were the best very helpful!!!!!!

I bought a car from them and had an excellent buying experience; however I am currently pulling my hair out trying to get them to fix it. I hope after this next appointment they actually fix it; the last three times they did absolutely nothing on it. While the buying process was easy and Dan was great, I cannot say the same about their service department. I would be very careful about buying a car from them that may need any sort of repair during the warranty period.EDIT: My car was finally fixed! However once it was, I was asked to take down my review after I mentioned I would edit it to reflect the corrected work.TLDR: Buying experience was quick, easy and well managed by Dan but their service department needs a makeover. 10/10 car buying experience, 0/10 for the service department.

Steer clear. Rude sales staff, poor business practices. Mitsubishi is a dying brand and having been in this dealership I can understand why.

Great Service and very friendly staff! Very accommodating, as well as attentive to detail and the good service that they provide

Had a great experience at Mitsubishi and Joe Amaral was super helpful Im very happy with my services and all the help I received

Very professional staff my 1st time buying from them .My experiencewas great Thank you Joe I am pleased with the service and car

Good experience and professional plus important respectful

Excellent experience with purchasing a 2017 Tacoma TRD Sport. We negotiated a fair deal and the process was quick and efficient with the truck serviced and detailed next day for pickup and transferring my plates and registering with RMV.

WISH I COULD GIVE THIS PLACE A 0 STAR. Do not and I repeat DO NOT buy a car from this dealership. I bought a 2016 Toyota Camry SE with 37,000 miles about 40 days ago. I have a 90 day dealer warranty and a 4 year 48,000 mile bumper to bumper Plan Hi-Tech warranty on the vehicle. In these past 40 days from purchase, Ive had to do an alignment, a balance on all 4 tires. I’ve had to fix the calipers on the vehicle as well, and now I have a busted ball joint that makes my travel dangerous, Judy from Service won’t fix a damn thing. Worst service I’ve ever dealt with as I’ve purchased 3 vehicles from other dealers.

I have purchased 2 vehicles from Joes Auto mall. I also have them serviced here. The purchase experience was very good and they are well known in New Bedford as being the best place to buy a used car in the area. They are also very competitively priced in service. They only charge $60/hour which is much lower than the new car dealers and because they were a new KIA dealer, their mechanics have been certified and well trained. They are very professional and honest. They get the job done right the first time. I highly recommend them based on the very good experiences I have had there.

Joe was great, amazing customer service- highly recommend purchasing a vehicle here from him!!

****STAY AWAY FROM THIS PLACE!****They convinced my boyfriend to buy a beautiful car that is FULL of problems. Hes stuck paying hundreds of dollars although he has bumper to bumper coverage, as well as a 4 year extended warranty coverage! Absolutely insane. Save yourself, and your wallet and go elsewhere.

Excellent service and easy location. We worked with Manny and Don and they were very helpful, on top of everything, efficient and price was reasonable. Would do business with them again for sure!

These people were fantastic. One of the best experiences Ive had buying a car. Everything went smoothly. I definitely recommend them.

Great dealership to buy a car from. My family has been buying from them and at their KIA dealerships for years. They are very reputable and will keep coming back to them. Excellent dealership if you want a no no-nonsense straightforward experience.

Had a great experience buying my new car, no pressure an Joe was awesome

I cant say enough great things about the people that work there. From the first time walking in the door to walking out with a car I love. They are amazing!! I will never buy a car from anyone else. Thank you Manny and Jeff!!!!

Dealer Lied about making hard inquiries on my credit reportI went there after being looking for a Mitsubishi Mirage on Mitsubishi website, Mitsubishi representantive called me and I told them that I didnt have plans to buy the car before march/2020, she asked me to at least check the car and get a test drive to make sure I wanted to buy it next year, I accepted and she scheduled the appointment at New Bedford Mitsubishi, there I was very well treated except by the fact that I was always saying that I didnt want to buy the car now and didnt want to get a hard inquiry on my credit because it was going to affect my score, they were always telling me that they was just doing a offer check for pre-approval to give me offers using a soft-credit pull, I accepted it, they gave me an price and I decided to dont get the car on that day, next day I look my credit report and it shows there a hard pull, my credit score decreased, and even after contacting the sales manager, they didnt answer me back or fix it, after this problem I have more than sure now that I will not buy a car from them.

I had a very good experience with Joes Auto Mall and Jeff in particular. He helped me with every aspect of the deal and was very pleasant to work with. Even came in on his day off when I wanted to pick up the car. Now thats great service!

I had a great experience here. Donald was the best sales guy ever. Really worked with us on every aspect of the purchase. I shopped the car on the internet. No one came close to the price for the same car and they filled the tank.

Good place. Very down to earth and laid back. Nice small place with no pressure.

The sales person was misleading and rude, as a dealership who constantly advertising approvals with not perfect credit and with trade ins welcomed. They did not prove to be helpfull.

Thank you to Joe Amaral & New Bedford Mitsubishi. Well done.

Service is great

We had a terrific experience with Joes Auto Mall. Jeff in sales was very helpful and professional. They worked with my insurance and did all the registration work for me too. Very happy!

This is my familys second purchase from them. They have been great in every way. Will keep coming back. Manny in Finance has been very helpful. Thank you!

Great experience.

Great Experience. Worked with Donald in sales. He was bery professional. Great place to buy a car.

My boyfriend bought a 2014 Volkswagen Jetta in March from Joes Auto Mall. We went on Kelly Blue Book to see the real value of his car, and it said $2,000.00. So we were mind blown, knowing that he owes $15,000.00 on this car. We then went to Car Fax to see the history of the car...and it stated that there has been 3 previous owners and the car has STRUCTUAL DAMAGE. When he bought the car, Joe told him there was only 1 previous owner, and NEVER mentioned the structural damage. Why would we have bought the car if we knew that?!?! I would never recommend going here to buy a car.

Service is great ! All staff are friendly, helpful, buying process was easy, they pay attention to detail. I would highly recomend Joes Auto Mall

Thank you guys for the beautiful truck I am very happy ..

Excellent customer service. Answered all my questions. Even did financing and new plates and registration same day.

Dealer lied about price of lexus just to get my attention, i dont like dealing with shady people when it comes to big purchases.

Great experience. Could not be happier.

Easy no hassle experience. A++++

Ive been coming here for service on my cars for about 12 years. They explain things in a way I can understand and dont try to sell me things I dont need.

Only was looking average cars / trucks

5 star.s

Excellent and very good service

All right, Ive been to MUNTE WELL RESTORED CAR PURCHASE GLASS PRESS BUMPER IM SATISFIED ILL RECOMMEND TO MY FRIENDS