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Craven Tire & Automotive Repair
1301 US-70, New Bern, NC 28560, United States
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Craven Tire & Automotive Repair
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Ch
Review №1

Our car got a flat a few miles up the road just a half hour before they closed and they did not hesitate to send a driver to come get us. Nice people, great service and great pricing. Thank you to the awesome staff at Craven Tire!

Ra
Review №2

It is a good shop near my home for not only tire work but also. auto repair and maintenance work. They sell used tires also. I have purchased used tires once. They were ok. Decided to go for new tires whenever possible. Now I take my cars for repair and maintenance. Good place for oil change.It is a fully functional auto maintenance and tire repair shop.I took my car for state inspection. I was out of their premises with in an hour. Blake Frames, service manager and other staff are knowledgeable, courteous and quick in finding out what needs to be done.I strongly recommend this place for your auto repair work.

Ch
Review №3

I love coming here! They know exactly how to treat their customers. An Oil Change is only 20 dollars! Let me tell you again an oil change is ONLY 20 DOLLARS. Best place to get your car back in good shape

Wa
Review №4

Excellent customer service, nice friendly atmosphere, knowledgeable staff

Mi
Review №5

I went to get an oil change with synthetic oil. They charged me $71. After I left the place my car was working fine. But then a couple days later, my cars oil level became low. The mechanic who worked on my car did something wrong and forced me to pay for oil from another auto repair shop. I recommend going to Jiffy lube or advance auto parts or an official car dealership to get maintenance on your vehicle. The mechanics at this place dont seem too experienced.

Ph
Review №6

Received excellent service and a very friendly staff, highly recommended them for any of your car needs.

Ja
Review №7

Good honest people and owner will go out of his way to make you happy with whatever you are trying to get or have done!!!!

Na
Review №8

I waited for 2 hours only to be told that they couldnt help me. They had no good tires in my size used or new. I went to the Latino man right up the street in the blue garage and he had me done with a beautiful tire in 10 minutes.

Ke
Review №9

I had to check a star to at least post my comments but nevertheless I DO NOT recommend this place. After taking my car thee second day because they DIDNT do what the said they would do to only have my car from 8:30 am to 2:ish and my car was never TOUCHED. The so called MANAGER argued with me and laughed at me over the phone. Definitely not a good place of business and I needed my car done to go back home. Bad bad bad service

Re
Review №10

The staff was polite. However, we waited for 72 minutes for a used tire. Watched them eat lunch while we stood outside with my husband just for them to say they thought we left. They then said it would be another 45 minutes so we left. We just came to another tire place and were immediately serviced.

E
Review №11

🚘Great shop good prices and nice employees! Would recommend!🚙🚗

To
Review №12

The employee came inside the office an said to me mam you need to move your car knowing the entire time a lady had just backed into my car failed to mention that. The lady was outside waiting thank goodness cause the employee sure didnt plan on telling me an later he admitted to watching her do it. SMDH

sh
Review №13

I took my Rogue to have the tires rotated, I was not there very long. Everyone is so nice and the gentleman that worked on my Rogue went above and beyond by letting me know I would need my brakes done soon. I thought that was very helpful to me, I thank you for that info. Thank you for your kindness, info, and outstanding timely work.

Ka
Review №14

During this time of high stress and uncertainty I have to say it really counts a lot with me when someone is courteous and provides the service that is advertise. Craven Tire and Automotive did just that. They were polite, gave me accurate information and completed the request in a timely fashion.

Sa
Review №15

Glad they were able to plug my tire so I could go get my kids from school

Lu
Review №16

Blake is a stand up dude. Will do whatever it takes to take care of you. Thinks outside the box and will go above and beyond to problem solve with ya.

ce
Review №17

This is the most awesome tire shop I have ever dealt with. I had a a blow out Friday, and had to call road side assistant and be towed to craven tire, we got there at 5:05 p.m they close at 5:30 p.m as we know no one want to do hard work just minutes before getting off. The two torte installers worried together on it and had me out of the place by 5:24. These are two wonderful costumer considerate employees.

Ma
Review №18

Quick and good quality ... and I have a lowered car and they were still able to help so that is great 👍

Ga
Review №19

Friendly an fast tire folks.

De
Review №20

Bad customer service didnt put all the pieces that I gave them on my breaks

Am
Review №21

I unfortunately bought a car that ended up having problem after problem. I took it to craven tire for the first issue and a year later Im still getting issues dealt with. Blake is awesome and I know there have been times when he wanted to choke me for calling so much but he stayed very professional. Between the great service, work performed and the 100 days same as cash option I would have been walking a long time ago!

Kr
Review №22

Make take some time but worth it. They do really good work.

Pa
Review №23

Brought my car in first thing in the morning for a set of new tires and they were already very busy there were two men billy and Logan. who made me a loyal customer for life simply because they were very quick, honest, and didn’t mine me talking to them whilst they worked I was in and out within an hour greatest experience I have had at an automotive shop in the past several years thank you Logan and billy for the quick service and smiles I appreciate your hard work.

Ka
Review №24

I went there for the first time today. And was extremely pleased with this shop. Prices are reasonable, the wait time wasn’t very long and the employees are honest. I will definitely continue to get my car services done with them!

Mi
Review №25

Team is good, just make sure when they say they have your tires and are ready for you to come have them put on that they actually put eyes on instead of waiting until old tires are off to tell you they actually dont have the new set. Waste of my time and out $200 deposit.

Bi
Review №26

I have used Craven Tire for several years now in all those years I have never left their disappointed or dissatisfied. When everyone goes to the service window they are greeted with a warm How may I help you? the work is done quickly and always count on receiving quality work. The lounge is quite and comfortable. The Management are more than happy to work with you on all your vehicle repairs. Why waste your money going somewhere else when you can get the same services as all the others when you can have it done by Craven Tire and know that it will be done correctly and with a smile.

Au
Review №27

Had my springs my 3 inch coils and fix shocks from Thuren fab installed here and nothing but professional. Had it done on short notice and had it done is less than a day. The price tag was much much lower than what I expected. Would 1000% recommend taking your vehicle here for anything.

An
Review №28

They told my sin his car would be ready by 11am. It was after 1pm before they were completely finished. And they kept his car overnight!!

Ge
Review №29

Bought 4 tires and got a state inspection. The tires were at a good price and the inspection was on sale for $10. Everyone was helpful and friendly. No one tried to sell me things I did not ask for. The price I paid was exactly what I was quoted. Very happy with the whole experience.

Sh
Review №30

I like coming here, great customer service. Just remember the next time one of employees wants to make fun of the condition of someones vehicle or tires, they usually arent too far away to where they cant hear you laughing about it.

He
Review №31

They have really the best quality service in the area. Despite their posted hours they have not once but twice been flexible about that to get me on the road again. They will not give you a product that is not 100% satisfactory and moreover, they wont charge you like a dealership. I strongly recommend you check them out before anyone else.

St
Review №32

I have been going here for years for used tires. They have always ensured that the tires they place on my car are of great quality and tread. The staff is incredibly friendly and knowledgeable. The prices are very reasonable and the service is quick. If you are looking for a budget friendly place to get used tires for your vehicle, I highly recommend them!!!!

De
Review №33

Excellent customer service. Highly recommend anyone need car service or tires. Even inspection.

Ja
Review №34

I have been purchasing tires for my cars from Craven Tire sales for the past 10 years.I have found their service to be excellent, their office and bay workers to be efficient and knowledgeable.The prices for their tires is always the best available in town.The follow up tire rotations have always been quickly done with no questions asked.Keep up the good work

Bo
Review №35

Very friendly and great prices.

Da
Review №36

Very nice people especially Santa..very fast professional service..

So
Review №37

The service was nothing short of excellent. They patched my 34 tire, balanced it, rebuilt the sensor and wiped the wheel. Everyone was friendly. We were helped immediately. They were super busy and were still courteous. The prices cant be beat and they werent the pushy type of commission based shops like others. Highly recommend Blake and all the guys at Craven!

To
Review №38

Great service, great prices and a fantastic staff. They didn’t try and up-sell me on anything. The staff answered all my questions honestly and in a way I could understand. They will be getting my business again. I suggest the same to you.

Ji
Review №39

These fine people do much more than tires. They have my 17 year old vehicle driving like new! They rebuilt my front end. Great job! Sincerely, Jim Dancy

Re
Review №40

Great quick friendly service. Went in for a state inspection. Was out in about 15 minutes. I was also informed that they were running a special on inspections which was an unexpected surprise. I would definitely return for service as well as referring my friends.

Ra
Review №41

It may not look like a fancy shiny Tire store but these guys are friendly, fast and experienced. They have always had tires in stock for my car and My honeys. Other places have made me wait till the proper tires were located and when you decide to put new tires on the day before a 1000 mile trip that makes a difference!! They also did my State inspection and oil change so they a full service facility.

Je
Review №42

New to the area, had a nail in my tire, stopped at Craven Tire for repair... was in and out of their shop quickly, tire was repaired without removing from my vehicle.Thank you for quick, polite service.

Ca
Review №43

Went in to get my tires rotated after an hour was asked to come back the next day because they werent close to getting to my car and didnt want me waiting all day. I went back a week later (I bought my tires with them so the rotation was free and so I just hoped it would be different this time) and ended up waiting 2 hrs for my tires to finally be rotated (after being told there was a 30 min wait). The only reason for 2 stars and not 1 is because the workers greeted me nicely and were agreeable. Will try my hardest not to come back.

La
Review №44

A young man work there by the name of Joey, I think that he maybe some type of manger for the tire department, his customer service skills are awesome, he goes all out to let you know that he appreciate your business and it seen like its an honor to him to service the customers, when ever I go there for any type of service I always look for him because he is very knowledgeable in his field of work and he have the personality that keep you coming back, please mention this review to him and let him know how valuable he is there. The five stars is because of him.Tire Dept Thank You.

Ce
Review №45

This place done awesome work for me to the point that I actually left each employee with a $20 tip each, due to the fact that I was in a crunch blew a tire on Highway 70 West had it towed to their shop within 30 minutes of had two new tires on the truck balanced and I was on my way.

Fr
Review №46

Very friendly and prompt

Al
Review №47

Bought 4 new tires on Thurs, Sat while driving one went flat, changed tire in pouring rain, took it back on Monday. Had to buy another tire, they said that theyd send tire to mfg to see about a refund but refused to give me a credit, LAST set of tires Ill buy from there and I have bought alot of tire from them in the past.

Me
Review №48

Great service, Great friendly faces, thank you from Asheville NC

An
Review №49

Everyone is so nice here. I just needed (and could only afford) one used tire. They took care of me with smiles on their faces and didnt pressure me into buying anything else. Thanks Blake and Jason! You guys definitely have my business from now on.

Am
Review №50

I was referred here by a friend and wasnt disappointed. They are fast and friendly..also the price was cheaper then expected. I will get my car serviced there as needed

Ta
Review №51

I took my car to craven tire last week and was very impressed with the service I received. The staff was friendly and ready to answer any questions I had. Also, the price for my tires was very reasonable. I definitely recommend them, I will be going back the next time I need my car serviced.

Me
Review №52

If i have something that needs to be done. They can do it for a great price.

Sc
Review №53

A wonderful find for a local tire and auto service center. Staff makes a great effort. Have had my cars there for tires, valve stem replacement, TPMS programming, and alignment. They also work on boats and boat trailers too.

Br
Review №54

Wonderfully professional service!!! Highly recommended and will be going back for all my needs!! The team was very attentive and quick to help with exactly what I needed.

If
Review №55

Took my car in yesterday for an inspection. I only paid $10! They worked quickly, too. Ill certainly come back!

Ja
Review №56

Play very fast and reliable at getting your work

I
Review №57

Yet another auto shop that tries to take advantage of women. I have bought used tires from them before with no problem. 2 months ago, I purchased a brand new tire, that mysteriously started going flat. I took it back to the shop, and upon their examining it, they said that there were a few spots along the edge of the tire that was leaking air. The managers response was it looks like I mustve hit a pothole, and that I would have to buy a brand new tire. Its mighty funny that Ive never hit a pothole that caused my tire to start leaking air before in my life. I will eventually buy a brand new tire, but I vow to never do business with them again. They should be ashamed.

Ja
Review №58

Great Customer service and always looking out for your best interests and more importantly safety.

Da
Review №59

Ive been taking my car to Craven Tire Sales for years. The do the inspections, oil changes, and maintenance and I’ve never had a problem. They have great prices on new and used tires too!

Gr
Review №60

Excellent service and fair pricing. Took my car in for an alignment and now it drives like a dream. Thank you Craven Tire Sales!

Me
Review №61

Honest good guys they do not take advantage of women or there prices

Am
Review №62

Called them to have used tires put on my vehicle they told me it was a 2 hour wait today and that they were unusually busy but if I came in tomorrow after 1pm it shouldnt be a problem. I went in at 1:15pm the next day and sat for over 2 and a half hours waiting. I was never told how long it would be when I got there if I had known I wouldnt have waited.

T.
Review №63

One of the few honest shops left, often busy, but Blake, Joey, and Philip all do great work at a fair price.

Ca
Review №64

Great prices!

Ro
Review №65

Good bunch of people trying to help out people with good prices and workmanship.

Ma
Review №66

Great service they had my car right away and cool thing they open Saturday.

Ma
Review №67

Just picked up my car from here. They said it would be done before noon and it was drove to Beaufort for work. They did an excellent job

Wi
Review №68

Great service.... Great prices.... Great combination !!!Highly recommend.Wilson Blanchard

Pj
Review №69

Best staff I have dealt with in Craven county. Friendly and knowledgeable.

Pe
Review №70

Special ordered a truck tire for us. Switched out the spare tire for the new and helped us mount the spare back under the truck!

Tr
Review №71

I own a 2013 Chrysler 200 and when I moved back in the area in 2016 I put my car in Craven Tire’s hands and never had to have that doubt that I hope my car cranks in the morning or performs to standard. I brought this vehicle by accident actually, picture it Afghanistan 2012 bored surfing (paddling actually) through slow internet on a car site feeling myself because I have some extra change in my account and now that’s my baby. Lol

La
Review №72

Fast friendly service! Thanks

Pa
Review №73

I needed a safety inspection and they managed to get me in with their schedule. Very good service.

We
Review №74

Fair price. Good job. Nice folks.

Me
Review №75

Absolutely love this place. Wont be going back to any other mechanics (: thanks Blake Frames!!

Br
Review №76

Went in to get front end alignment, wasnt right, so I brought it back a second time and they still didnt get it right, my truck is still way out of alignment after being in their shop twice. Im doubting their capability in this field

ga
Review №77

I had a great walk-in experience getting 4 new tires on my Jeep.Nice folks and I will be going back.

Ra
Review №78

Wide variety of tires, friendly staff, and knowledgeable on what they are talking about. Waiting room and bathroom was dirty though

Be
Review №79

Love these guys! Fast, knowledgeable, great service! I take all of my vehicles to them!

Ge
Review №80

Horrible. Crooks. Poor service.

Br
Review №81

Great prices on services they provide very friendly staff they’re just out to help you not rip you off they have earned a life long customer

Ca
Review №82

Sign out front says no wait.. What a joke brought a tire in already off the car been here 20 mins and no one has even touched the tire but me .. Two guys not doing anything but talking

La
Review №83

Long time customer...these guys are great mechanics and very nice.

Di
Review №84

Higher than other places. Didnt have the tires we needed

Vi
Review №85

Honest knowledgeable Friendly Excellent work will highly recommend

Ti
Review №86

They are very polite, informative and the service is quick.

La
Review №87

Very nice customer service and fast service!

Ca
Review №88

Craven tire provides fast and friendly service. And their prices are competitive and affordable.

La
Review №89

Friendly staff that do a great job

He
Review №90

Considering how busy they are, the service is quick and they office is very helpful.

He
Review №91

Quality product and service.....employees friendly and professional, would recommend!!!

Sa
Review №92

I was treated very well and the price was fair

Je
Review №93

They service our business fleet (A to Z Shuttle & Taxi) and keep us moving!

Ch
Review №94

Great prices, friendly staff

De
Review №95

These guys were very quick professional. I was passing through and had a flat and they were very helpful.

Ro
Review №96

Very helpful for your needs.

Ju
Review №97

Awsome

wa
Review №98

Fantastic service and price

Bo
Review №99

Grrreat service and lots of laughs...

Do
Review №100

Great people and great service

Information
42 Photos
100 Comments
4.4 Rating
  • Address:1301 US-70, New Bern, NC 28560, United States
  • Phone:+1 252-633-0200
Categories
  • Tire shop
  • Auto repair shop
  • Car inspection station
  • Used tire shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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