Michael and his team at Lone Star Equipment did an amazing job acquiring and installing a Bendpak GP-7 two post lift in our garage. Due to the current pandemic and recent snowstorms, there were delays and incorrect fittings from Bendpak. Michaels technicians immediately got in contact with them and made sure to correct everything so wed have a perfect install. Our lift was unique in its installation, requiring some special equipment to be used, and they were quick to find and rent one so that our installation could be completed. After completing the install, they gave us some training and tips in the use of the lift, making sure we would be safe in doing so. If youre looking for a home lift solution, look no further; Lone Star Equipment is a shining example of customer service and premium installation of automotive lifts.
Awesome, top-notch service. From my first contact with Michael about my Challenger lift to the installation by Rick and his crew, I could not have been more satisfied. Michael was readily available to answer any and all questions about the lift. Great communication in scheduling the installation. Rick was meticulous in making sure the lift was installed and operating correctly. After installation,. Michael called me to make sure I was satisfied and answer any questions I might have. I would not hesitate to use them again or refer a friend or family member to them.
Contacted Michael about the purchase and install of a 4 post Bendpak in my residential garage. It was very simple on my end. The lift was delivered to his location and his crew brought it to my house and did the install and training. All went as planned. These guys are great.Thanks
Our experience with Lone Star Equipment and Tool Solutions was wonderful. I own an auto repair shop and we needed quick resolution to a faulty oil dispenser line installed by a different company. The owner and his crew at Lone Star communicated well with us and went out of their way to make sure the job was done correctly. We have received calls just to make sure that everything is performing to our standards. This is a family business and it was clear that the crew is treated like family as well. Prompt, professional and caring would sum up my experience with Lone Star Equipment and Tool Solutions. I highly recommend them.
AFTER SPENDING ALMOST $18000 WE CALL FOR ONE ISSUE WE ARE HAVING WITH A LIFT, TELLS US UP FRONT YOU HAVE TO PAY FOR US TO COME OUT AND CHECK IT AND IF WE GET REFUNDED FROM THE LIFT COMPANY I WILL REFUND YOU! BAD CUSTOMER SERVICE, YOU LOST A GOOD CUSTOMER. I ALSO DID NOT LIKE YOUR CREW WHO INSTALL THE LIFTS, DID A BAD JOB INSTALLING MY LIFTS, WE HAD TO GET ANOTHER COMPANY TO FIX THE ISSUES WE HAD. AND NOW WE HAVE TO CALL THEM AGAIN TO HELP US WITH THIS LIFT.
Ive used them to install and service car lifts. They provided very competitive rates for a Challenger lift and good service as well. Ill use them again.
Lone Star technicians did an excellent job installing my lift. They arrived on time and were extremely careful not to chip or scratch the floors. The whole crew were professional and efficient. I highly recommend them the did a great job and have followed up to ensure I was happy with their work.
Michael and his staff were great to work throughout the entire purchase of my lift. He offered a great warranty even though it was a used piece of equipment and worked with my schedule, not his. I really do appreciate that and will continue to be a customer from here on out.
Worked with Michael and his team to select and plan a couple of Challenger CL10v3 lifts and a 14’ AirVolution D370 shop fan for my new shop, Hill Country Jeep & 4x4. They were very attentive to my needs and helped me craft the best solution for my shop. The first of the Challenger lifts was installed today and Rick and Christian did a spectacular job. I will certainly go to Lone Star Equipment in the future for my shop needs.
These guys rock! Very timely and professional. Installed my lift in a tight shop and its perfect.
They care about their customers. Training how to use the lift safely. Whether youre a big dealership or a home enthusiast these guys treat everyone equally.
BAD CUSTOMER SERVICE AND THE CREW THEY USE DOES NOT DO A GOOD JOB, AFTER SPENDING ALMOST $18000 WITH THEM, WILL NOT DO ANY MORE BUSINESS WITH THEM. THEY LOST A GOOD CUSTOMER. DO NOT RECOMMEND THIS COMPANY AT ALL!