Excellent family musical instrument business, small and full of the “personal touch” feel. Absolutely no pressure. Both rent to own and buy-outright, plenty of choices for you and or your student.Very worthy of your “support small/local businesses” patronage!
The office team was kind, patient and friendly. They are a small operation, but they have big hearts for kids and for music. I’ll give them my business every chance I can.
Most amazing owners i have met in my travels. Super helpful, and i always feel special when visiting. Great place
What can I say,service above and beyond, knowledge about what I needed and even bought nice case for my bass guitar!
My son is starting band this year in middle school and is trying out the trombone. We went to get instruments and sign contracts last night at the school, and the woman who helped us called me this morning explaining she had forgotten to have me sign the actual contract. I am not close to their shop and I could not meet her at the school today to sign, so she drove all the way to my work office in Universal City to bring me the contract to sign and the trombone to take home for my son. Its not often that any company goes above and beyond for their customers, but this one certainly does. After telling me that my time is valuable and it was her mistake, I do believe she has made a life-long customer out of me! For any of my instrument needs, this is where Ill be going for always and so should you. Customer service is a lost art, but definitely not to these folks!
Very knowledgeable and helpful.
Nice service!The first time I went into this store, I was looking for a guitar table and I got hooked up. A year later, I got a pickup on one of my guitars fixed there, at no cost! This store has very good service and is not too pricey.
Owners are super nice! They work with you, and they even help you get replacement pieces for leased instruments, that would normally cost over twice as much. They have been Soo helpful to us. I would not recommend going to any other music store, as I have been to them all, and nothing compares to 3D musics knowledge and customer support. Best music shop around!!
Great little music store. Especially for School band members.
The owner was very sweet and knowledgeable about what my daughter needed for her beginning band class. We will be back with all our musical needs! Thank you!!
Friendly, speedy, knowledgeable service! They were even willing to go the extra mile and offered to pick up an instrument wed rented because I work graveyard shift and its hard to get there during their hours. Five star people. :)
The owners are the nicest people. If you need an instrument, they will go above and beyond to find you what you need. I definitely recommend this store for all your music needs.
Terrific people, go out of their way to help you. Very fair prices. Lots of parking. A little hard to find the first time but worth it.
Best place for a good deal!🎶🎵🎶👍
Superior service! I needed my daughters clarinet repaired quickly before UIL and they were happy to help. I would have gladly paid extra for the rush service but they only charged me for the repairs and material. They were very informative and educated us on the basic ins and outs of my daughters instrument(since were fairly new to band). This is definitely a business that really cares about the customers needs and not just profit. I will gladly continue to give them my business!
Diane of 3D Music made a lifetime customer today. She joyfully taught me how to restring and tune my guitar, and cleaned and polished it too, all for free! Im thankful for other positive reviews that led me here. Even so, 3D Music far exceeded my expectations, and I look forward to visiting again. Thanks, Diane!
Very Helpful and caring. Diane truly enjoys music and kids and wants them to succeed. Very reasonable prices. So happy she is here in town to talk to about our daughters band experiences and to ask questions about the clarinet. Thanks!
Dianne was a huge help! Great prices on everything! Helped me out when my DJ for my wedding almost didn’t show, she lined up a PA system for me to rent with very little notice. Great people here!
Diane was wonderful! I popped in with a used guitar I just bought and she changed out the strings and tuned it on the spot! Only charged me for the strings! Thanks 3D Music and Diane!
Great little music store! Wonderful people good repair work and theyll do whatever they can to help you to find the best instrument for you
Small local music store. Very friendly & knowledgeable. Hours may fluctuate due to small staff/illnesses but they are worth the effort.
Professional and very knowledgeable concerning musical instruments
Been there for clarinet work and supplies. Very helpful on any questions you have. Going back for my 6th graders music stuff.
Incredible service and musical instruments! Go get some!
Better than expected, served my daughter a cup of hot cocoa while he strung up my bass, very knowledgeable and accommodation is superb, small business and exactly what I want for customer service, prices are on point and not outrageous, was very straightforward and didnt try to sell me on what I was looking for like NB music did, listened to what I was looking for and even gave me tips to improve performance
Got my sons trumpet there great people.
Good experience and very honest people
Theyve always been there for me !
Not impressed with this establishment