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Reds & Sons Auto Repair
480 School Ln, New Castle, DE 19720, United States
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Reds & Sons Auto Repair
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Ma
Review №1

Nelson and his team are reliable, trustworthy, car care professionals. Youll get straight forward explanations and answers. Nelsons integrity is something we all want from a business owner. I always leave with confidence when my car is serviced. Thanks, guys!

Ma
Review №2

These guys are top notch, probably one of honest guys around anything you need to take care of one of the best mechanics I know in this area you need it done quick right this is the place to go

Au
Review №3

Quality work for a fair price. Very honest, got me out of a big jamb I thought my 1996 Ford Thunderbird was wrecked girlfriend hit a curb. First place I stopped said they could not fix my car. Steering wheel was upside down, Reds & Sons fixed the car $84.00. I do not know of any other repair shop I would trust as much. My 1996 Thunderbird is retired, but still runs! Thank you Nelson.

Go
Review №4

A couple years ago, my Saturn dealership told me that my car needed a head gasket rebuild - $3000+.Reds & Sons did some minor repairs and tests for a few hundred, checked up on it regularly for a few weeks, and helped me keep it running smoothly without an expensive overhaul. They take great care of it every time I bring it in. I just got it back tonight after they fixed a bunch of issues to get it ready for inspection this month... a broken exhaust flange that was making it run super loud, a light that was out, and worn brake pads. It runs smoothly and quietly now, and they took the extra time to clean up the interior and make it all nice. Thanks, guys! They have great prices for their work, and dont do unnecessary major repairs.One thing to note is that they are a small shop and they are sometimes very busy. This time, I dropped it off Saturday and they were able to squeeze it in and get it back Monday night! I think they were nice enough to bump up my order because of the inspection... but if you can, try to schedule further in advance.

ro
Review №5

Nelson &Nelson are 2 great guys. Theyll get your vehicle right, for the right price.😊

Bl
Review №6

Best mechanic around. And honest.

De
Review №7

Good and a auto shop u can trust thats hard to find these days

Da
Review №8

I broke down out of state so I looked up a shop in the DE area with the best reviews and ended up here. Nelson replaced some parts on my suspension and even did some extra repairs that I asked for. Very family oriented and down home business....my only gripe is that the parts that were ordered, I found online for much cheaper, but that could just be non oem parts. Not sure.I highly recommend this shop for its quality of service. Happy New Years!

Eu
Review №9

Ive been bringing my cars here for 10 years now. Nelson treats me with great respect! He really knows his business and has great prices. I wouldnt even think of taking my cars anywhere else.

DU
Review №10

Excellent service. Very knowledgeable of all vehicles problems. Very pleased 😀 👍

Ed
Review №11

Great service, work was completed as scheduled. Had to have fuel pump replaced which means removing 35 gallon gas tank that was completely full. Van runs like new. Done in and out in one day.

Er
Review №12

Nelson is great! Honest, friendly, and quick repairs! He is very knowledgeable about cars and trustworthy! Thanks again, Nelson!

Da
Review №13

Great work honest and upfront pricing. Will not do what’s unnecessary.Due to the shop’s stellar reputation, appointments are recommended, volume can be heavy on certain days.I have been going to this shop fir almost 20 years with no regrets.Ask for Nelson.

Bi
Review №14

Family owned and operated I love this shop the guys are awesome and reds himself is awesome always has time to listen even if you just need to vent I highly recommend this shop wont fix it then charge you for it if its not on the repair list but be assured he will go over your vehicle with a fine tooth comb and will inform you of any problems before you leave always willing to stay late to get you back on the road safely talk about going the extra mile these guys are the best thank you reds GOD BLESS YOU

Ta
Review №15

Reds is an awesome mechanic who fixes what needs to be done and doesnt offer all the extra bells and whistles other places make you think you need. Reasonable prices. Just dont be late!

Br
Review №16

Hes honest and upfront with you, been dealing with him for years

C
Review №17

Been going to his shop for years... always the consument gentleman and businesslike. His work is good, and thankfully he worked on payment when I was dealing with a family emergency. Recently had my daughters breaks done, and he offered her info on upcoming maintenance issues. Many thanks to Reds and Sons for years of service 🙏👍👍

Di
Review №18

He worked on my daughters car and he got it fixed no problems.

Ir
Review №19

I had a bad experience. I heard great things about this place but after today I cant say the same. My car was to be ready at 11am today after about a month. My boyfriend dropped me off before work because otherwise I would not be able to pick up the car and go to clinical today. Mr. Nelson opened the door and began yelling that he told me 11, about his personal life problems, that he does not care anymore and I can take the vehicle (he did curse while expressing himself). My boyfriend and I calmly explained I was only there to wait and that he could take his time (I had my phone and snacks prepared to watch a movie). He reiterated that he did not care. He stated that he could not guarantee his work. I completely understood that he needed to guarantee it but he insisted that I take it and leave. The only mistake on our part was showing up at 8 when they open at 9 because we did not know the hours. Every phone conversation prior I took heed to what he said so Im assuming he had a bad day. This was my first time meeting him in person and it was not a good encounter. He did not charge me, and for that I am thankful. He did not take any amount of money, for again, not being able to guarantee. Im glad he got my car running and though he was rude and I wont be going back; He did help me out. I hoped he had a good day and left. My advice is to call before you come because you do not know what mood he will be in. Also I find it unprofessional and irresponsible that I really do not know what was done to my car. I never got a receipt or list of work.

Co
Review №20

I was referred here by three different people and since getting my car and my daughter’s car fixed, I have referred everyone I talk to! Nelson is straight forward and won’t rip you off!!!!!

Na
Review №21

Nelson is very kind and very honest. Everytime he replaces a part he makes sure you see the old part and the new part. He us not very expensive. I send everyone I know to him, specially if they are female. He will not cheat you.

Ke
Review №22

Quickly repaired my vehicle at much lower price than the surrounding repair shops.

Ke
Review №23

I absolutely love this place. Unlike a lot of other places that tend to cause a problem everytime they fix something Reds is not like that at all. I have a slightly older car but they have her running like new.

wi
Review №24

Nelson for pres

Ta
Review №25

Love it that they work with u and its a good shop to take ur care etc they be on it.

Ta
Review №26

Reds is great and always takes good care of my vehicles. I recommend him to everyone who comes to my New Castle BJs Tire Center if they ask for a good mechanic. ❤Tamra (Tamara)

La
Review №27

Love this place. He is very straightforward and the job is guaranteed.

Ea
Review №28

Best place in Delaware I use them for personal vehicles and all my work vehicles a real old school mechanic shop that does stuff the rite way not one of these commercial companies that screw you over always quick and reasonable priced!!!

Vi
Review №29

No comment but wont go back

Ed
Review №30

Good place to bring your car in for repairs quick and reasonable.

Ar
Review №31

Good place to take your car if you want good service at an honest price.

Co
Review №32

Friendly staff. Good work.

Br
Review №33

Gets the job done and hes honest

jo
Review №34

This is the place you wanna go if you wanna get ripped off. Worst mechanic shop ever. They will lie to you and cheat you out of all your money. Do not trust these people. Worlds worst auto shop

Jo
Review №35

Screaming YES - This shop is outatanding. I took my car, they did the diagnostics and I was out within 2 hours. Hell yeah, car issues - go for it.

Mi
Review №36

Best shop hands down in the state of Delaware.

Si
Review №37

Good work and reasonable prices.

hi
Review №38

Great

Ka
Review №39

Very good place

ja
Review №40

This is a very professional maintenance company.

Br
Review №41

My mechanic, period

Information
5 Photos
41 Comments
4.6 Rating
  • Address:480 School Ln, New Castle, DE 19720, United States
  • Phone:+1 302-326-0170
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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