Placed an order and it was beautifully put together and on time. Nice staff😊 Keep up the good work
Pleasant staff and fruits. The cheesecake is great, way better than I expected.
The fruit was amazing! And the Customer service was impeccable. I think her was Erika great worker!!!
I order a dozen of chocolate covered strawberries last night, when I got home 20 mins later I open the box and there is mold on almost all the strawberries, not happy at all !
Lovely service definitely coming here again, The fruit was so fresh.
Wonderful experience! And the customer service is fabulous
For Valentine’s Day I ordered the chocolate covered strawberries in a Valentine’s coffee cup, which was advertised on T V. When my girlfriend received the strawberries in the cup, they were the smallest strawberries I’ve seen. I was totally disappointed and embarrassed. It definitely was not worth the price paid.
Delicious gorgeous arrangements put together at a timely manner
I ordered an arrangement for my mom on Mothers Day. Customer service was excellent and the employees were very friendly and helpful. When my mom received it, she was very happy and called me to thank me for the beautiful bouquet that edible arrangement has put together. She said it was presented well and it tasted delicious. I am definitely going to continue to order from this location. Keep up the good work!
I was sent an arrangement by my friend after my knee surgery in November. The pineapples were hard, and the oranges were dried up. I called the store to complain. I told them they need to contact the sender( my friend) and offer her some type of reimbursement. I know they are not cheap and I felt bad she spent her money for an arrangement that I didn’t enjoyed. Today is December 12th, and they have not contacted her.
Great Delivery experience My friend loved her gift! Fresh fruit
Great service and variety of arrangements to choose from for any kind of event. Staff is really nice and friendly and they show you they actually care about your business. I was satisfied with my order and my friends loved the arrangement when it was delivered.
Great customer service. Everybody was very helpful and tried to help me find the best arrangement for my mothers birthday. She was very satisfied with the arrangement. Thank you new city, will be back again.
Have used them several times over the years without a problem! Always got rave reviews from the recipients. Yesterday they kindly rushed my order and I actually got to see it! It was awesome. Everyone was very friendly and accommodating.
The staff was amazing and they were very informative about my order and what I will be receiving. They also were accommodating towards what kind of arrangement I wanted and that I was complety satisfied with my purchase. I highly recommend this location and ordering from here!!
I ordered a box on Valentine’s Day and it was very delicious. Delivered on time and everything was in perfect condition. Great work.
I placed order for Valentines Day almost 3 weeks in advanced with special instructions to delivery around 5pm. The only reason is because the business is closed prior to 4pm. On the day of, I received an email while I am at work stating that the order failed to deliver at 1PM. I called on my lunch break and spoke to an employee. He stated that they had many temporary drivers for this day and that all failed orders would be attempted again. He assured me that it would be delivered, so I payed no mind. My girlfriend never received her gift basket. She was disappointed to not see anything from me for this special day. I emailed the same night telling them about my experience. I called the store the following day and let them know that my order was never received, she asked for my order number looked it up. Apparently they had read my email and did nothing. She knew my girlfriend did not work the following day and wanted to ship to her home. She said she would only refund shipping. This is the worst customer experience i have ever had. I asked the order to be cancelled and my money refunded. Now, I have an unhappy girlfriend!!!!!!!!!
I really like the manager there she is really nice and gave me a good experience while I placed my order there. 10/10 would recommend
Loved the Variety of arrangements, love the new designs and very good prices. 10/10 would recommend.
Needed to change my pickup time right around Valentine’s Day and their reply was “we will have it ready in 15 minutes”. Excellent
Manager is really nice and helpful. Good service as well as customer service. Highly recommend
There was nothing on display. There was one person working in the back. He said he was new and couldnt help me and told me to come back in an hour. I will not be going back there.
Amazing service, strawberries were juicy and delicious. Manager was very kind and friendly
Love the New City, NY team. Very consistent consumer oriented service. Friendly and professional.
Very professional, great tasting fresh fruit...very satisfied!
Ordered an arrangement for my coworkers, had a lot of help from the manager and it was ready within 30 minutes. Very satisfied. Will be coming back again.
Awesome customer service. Ensaf was very helpful and took great care of me.
Manager was very kind and polite. She was very helpful as well.
The place is clean the girl who treated me very kind. the strawberries were big sweet and with a lot of delicious chocolate
DO NOT ORDER FROM THIS LOCATION OR THE LOCATION IN PERL RIVER....My order was never delivered when I paid more money for it to be delivered on Vday. They said no one answered the door, when we where home all day. They got backed up and just never delivered it. On top of that there customer service sucks. The employee is very rude and did nothing for the inconvenience and pour service. Avoid ordering from these two location. If I could rate 0 stars ⭐️ I would.
Wonderful service. M
Do not order from here, I ordered my order a day before Valentines Day . My order never arrived !! It is the day after Valentines Day and I just called and they told me it will arrive later today.I had to call them multiple times yesterday to see where my order was. So much for a surprise !!Never ordering again from here.
Excellent service and order as expected. Very professional. Thank you Ensaf!!!
Terrible customer service order was delivered very late and when it did it was disgusting dont order from here i would not recommend it
Manager very rude, hangs up on people then trys to give free things to shut people up
Excellent place, great service
Great service!
Ive been using this location for few years now...never better, the way to go.
Awesome!
Great service