user
Paterson Do it Best Hardware
880 IN-930, New Haven, IN 46774, United States
Appearance
Paterson Do it Best Hardware
Comments
Le
Review №1

Staff is always super knowledgeable and very helpful. Completely different experience compared to what you get at the larger hardware stores. You walk in and they know where their items are and they can explain to you information about the items you want to purchase. Hands-down best hardware out there!!

Rh
Review №2

Customer service was fantastic on creating a new key for my car just wonderful

To
Review №3

Walked in to a sign for mask required I look at the two ladies that work here greeting people and one ladies mask is under her chin and the other ladies is under her nose......I point at the sign and ask is this real???? Because neither of you are wearing a mask. Both looked like deer in headlights when asked. Seems like the management needs a overhaul if this is going on and requiring masks for customers. Will never go back along with my friends.

Lo
Review №4

Polite staff thats easy to work with. Always willing to help a customer with anything they need!!

Ch
Review №5

My favorite hardware store. Locally owned, very helpful. I am very appreciative to have them here.

De
Review №6

Been shopping in this store for over 25 yrs. Always greeted helpful a can be until today went there for wire for my son. Went got help he showed me where and left. So cut what I needed then a store ownerwalked up a said what are you doing. I said getting wire he never cut again I said asked for help he walked off. He wanted to blame on the pandemic. He was just rude wrong the way he spoke to a customer. Bad service never again.

Br
Review №7

Great! As usual they were very helpful.

Da
Review №8

They are always so helpful thats why I like going there The bigger stores you dont get no help Thats why I like going there

St
Review №9

Always love shopping here employees are very nice very kind very helpful wish the prices were a little lower

Jo
Review №10

Nice to have some brew supplies.

Sk
Review №11

The staff at Paterson Do it Best is second to none when it comes to service, knowledge, and attitude. I am consistently greeted warmly upon entering, and staff is always able to provide a level of help well above what youd expect from your average retail employee. If you want real assistance when shopping, this place provides it. I highly recommend them.

Da
Review №12

They were helpful at all the right times. Not immediately intrusive and knew where everything I asked about was located exactly.

Da
Review №13

Great general hardware store with almost anything you need. They almost always have a sale table. Service service service. Excellent service and help. Everyone is always very friendly.

Do
Review №14

The best place to get wine making materials and equipment. People are friendly and know their stuff. They also sell hardware. Great

Ma
Review №15

Always helpful

Jo
Review №16

Great service.

Jo
Review №17

Always helpful. and knowledgeable.

Br
Review №18

Handy to work. Just like I remember hardware stores as a kid.

J
Review №19

Great service and good selection.

Ju
Review №20

Todd the manager/owner is SO KNOWLEDGEABLE!! he walked us thru everything we would need with no pressure just suggestions... great friendly atmosphere

Te
Review №21

Everyone is so friendly & helpful!#

Za
Review №22

Awesome staff great selection of merchandise

Jo
Review №23

Great place for all your homebrewing needs!

Ki
Review №24

I have been going to Patersons for years and they always have great and friendly service and great knowledge on any project you are wanting to tackle. The store is very organized and well stocked with just about anything you could need for any project. Great store and people!

Ja
Review №25

Been here many times and every employee I have dealt with has been helpful and friendly. Store is nicely laid out, good selection, decent prices.

Ba
Review №26

A young man at the hardware store was very informative and helpful.

Ke
Review №27

They always have what I need!

Se
Review №28

Excellent service. Knowledgeable staff. Very easy to find what you need and get out to what needs to be done. Highly recommend!

Al
Review №29

GREAT PRICES.

jo
Review №30

Always friendly and knowledgeable. What a hardware store is supposed to be.

Ja
Review №31

Would love to be able to shop here without someone constantly breathing down my neck as if I’m going to steal something. You asked if I needed help and I said no. If I need help I will find you and ask a question. If I can’t just shop and look at products without the same person walking up and down the aisle watching me then I won’t shop here. I’d love to buy locally but I won’t be back. Thanks.

Pe
Review №32

The people were very helpful in every way

Da
Review №33

I that I have giving you a 5 star I taped the wrong button I have now got a pin to hit the wright button now I had to big of fingers I have got a pin in my hand now so I can be able to hit the wright one

Da
Review №34

Staff is very helpful and friendly. They also carry a lot of selection.

Ji
Review №35

Been doing business here for years they have every thing you need if they dont have it you dont need it... Seriously great to do business with....

St
Review №36

This Store is GREAT! Today I needed birdseed, a weed sprayer, light bulbs, a funny Birthday card, vinegar, and a unique gift. Got it all at this Amazing little hardware store!!!

Am
Review №37

Love the people, Doug is very helpful

ke
Review №38

I would give 0 if I could

Te
Review №39

Always a good experience when I go in there. Very clean store and very helpful staff😊😊

Ma
Review №40

Great selection and helpful service, prices are a bit high though

Br
Review №41

Had just what I needed

Ja
Review №42

Great local hardware store, plus much more. Very friendly and helpful staff that is always willing to help you, and answer all of your questions.

Da
Review №43

I had the best service I have ever had today!!! Most of the time service is just ok. Kenny helped me and he was over board friendly!!!! Thank you!!!

To
Review №44

So helpful every time! As soon as I enter they ask how they can help me find something. No time spent wasted looking for a sales person like in other chain hardware stores.

Mi
Review №45

Great place. All the people know the stock and they always seem to have everything I need

Au
Review №46

Very friendly and excited to assist with questions and finding the correcr product every time I go in.

Ro
Review №47

Great place to shop. Told me where to find the part i was looking for.

Ho
Review №48

Horrible customer service. Would not allow me to exchange an item I was gifted. All I needed was a size swap. I drove an hour to get to the store because I was told I was able to exchange as long as I had the tags which I did. Will NEVER shop at a do it best again

Ma
Review №49

Friendly, helpful and polite

Ca
Review №50

Always extremely helpful. Top notch customer service!

Bu
Review №51

Always helpful associates waiting and ready to assist you.

Da
Review №52

Good place to go knowledgeable people that are always willing to help.

Re
Review №53

One of my favorite hardware stores around and has a great selection of beer and wine making supplies.

Am
Review №54

Staff knows what they are talking about. Always jump to help. Great place for someone to go ask questions

Me
Review №55

Friendly and helping to find what I needed. Its my new go to place. :-)

St
Review №56

Not just a hardware store, they have home brewing and wine making, bee hives and bee keeper gear. Just a cool store.

Ke
Review №57

I go there for all my wine making supplies. Great prices and always someone to help if you have a question.

Br
Review №58

Found what I needed

Pa
Review №59

Great place to shop, friendly and knowledgeable help throughout.

Je
Review №60

Very helpful and knowledgeable staff

Ro
Review №61

They have everything you need and a very knowledgeable staff!

Li
Review №62

Awesome service

Za
Review №63

Found everything I needed, staff was helpful.

Ma
Review №64

Very helpful. I got what I needed.

Jo
Review №65

Good

Ma
Review №66

Friendly service, nice selection.

Ke
Review №67

Very clean and people are very helpful

Am
Review №68

Great local hardware store.

Pa
Review №69

Great place, everything you need

De
Review №70

Good people.

Cu
Review №71

Where to go for wine hobbiest

CA
Review №72

Good help to find things

Ja
Review №73

Best service!

Ma
Review №74

Very helpful

Mi
Review №75

Friendly

Information
42 Photos
75 Comments
4.6 Rating
  • Address:880 IN-930, New Haven, IN 46774, United States
  • Site:http://paterson.doitbest.com/
  • Phone:+1 260-493-2111
Categories
  • Fastener supplier
  • Brewing supply store
  • Hardware store
  • Garden center
  • Home improvement store
  • Paint store
  • Plumbing supply store
  • Tool store
  • Winemaking supply store
  • Work clothes store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–6PM
  • Wednesday:10AM–4PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations
  • Fastenal127 IN-930 W, New Haven, IN 46774, United States
  • Hahn Systems, LLC7147 Ricker Road, New Haven, IN 46774, United States
  • Fastenal190 Wallace St, New Haven, CT 06511, United States