This house is not new to the dance by any means. With that said, you simply read ask questions and follow directions. Plus the house becomes rather sharp on how your offering is going to go so just realize it and appreciate professionalism. Marney has always been very helpful regarding art and the plan, as are other area specialists. Many more titles after their names than most of us could ever attain.
Wonderful storefront with unique and interesting finds. Their staff is super friendly and easy to work with - Cameron especially!!
Difficult to deal with. My wife tried to register through LiveAuctioneers for a Neal Auction Co. event. Despite LiveAuctioneers already having our credit card info, Neal Auction Co. insisted that we enter the payment info on their website, as well. When we did, Neal Auction Co. refused to accept the registration because the LiveAuctioneers account is in my wifes name and the credit card is in my - her husbands - name (we have the same last name.) We decided to walk away rather than jump through any more hoops for Neal Auction Co. There are plenty of other auction houses out there who want to do business without all the headaches. Business must be very good for Neal Auction Co. if they have no problem turning away qualified bidders.
My husband and I have had nothing short of a wonderful experience with Neal Auction. Incredible selection of art and furniture from all over the world. Plus, their entire staff from the guys that helped us pick up our purchase to the auctioneer are knowledgeable and kind.
Pity Google doesnt offer zero or negative stars. Note this companys fine print regarding condition reports:We regret that we do not accept requests for Condition Reports on items with low estimates of $500.00 or below.Is this arrogance, laziness, dishonesty-- or some combination of all three? Their policy is especially repulsive considering the low quality of their catalog descriptions.RECOMMENDATION: the world has no lack of auction houses. Shop elsewhere.
I’ve been going to their auctions for several years. Have found some wonderful things. Staff is knowledgeable and always willing to answer any questions I have. Highly recommend.
If I could give a zero I would! This last bad experience (we had one other where we agreed to purchase a clock and then went off to get the money and when we walked in, the price went up $1000.00). Well this time we put in a bid on a baby bed the day before the auction started and received an email that we were the high bidders for $150.00. Then the day of the auction we received a notice saying we lost the item and it was sold for $52.00. What! We called Neal Auction immediately and reported the issue to a female who was quite condescending and stated there was nothing she could do since the auction was going on. She promised a return call the following day. Of course nothing. When we called we were told the bed was gone and too bad....we do make mistakes. Dont waste your money or time with this auction house. There are far better ones in the City. Our next stop is the BBB.
Neal Auction is a treasure. Ive been buying and selling there for more than twenty years, and Ive never had a bad experience. The quality of material offered is always first rate, and Ive enjoyed great success with the things Ive consigned for sale. Ive also had the pleasure of getting to know many of the people who work at Neal. They are pros--helpful, friendly, and easy to deal with. I couldnt recommend the place more highly.
A good area for buy needed staff and nice people with a professional boss Mr Neal. I recommend to anyone
A nice auction house with very helpful staff.
This is my “go to” source for interesting, one of a kind finds to furnish my projects. Being a designer, it’s sometimes hard to source just the right piece of art, light fixture or case good for a room, but Neal Auction does not disappoint.
First purchase. Went very smoothly. Rebekah was especially helpful.
Sent an email via invaluable to request some additional photos and condition report, was ignored. Called in the day before the auction to follow up and was told no one has time to help. Only 1 blurred picture of the item on the website, cant imagine anyone could bid online with such little information. Very ignorance and rude to potential buyers.
Neal Auction is a gem carrying an array of collectibles. Their staff is always friendly, knowledgable and helpful. Highly recommend for anyone interested in antique furniture and art.
My husband and I have been buying and selling at Neal Auction for the past few years and have always received excellent service as bidders and consignors. We highly recommend this establishment!
I have been buying from Neal Auction Company for several years now and have always had a wonderful experience. Their staff is friendly and helpful and their gallery is filled with unique finds!
Highest regards for Neal Auction Co. Great customer service, great items. Really, truly highly recommended.
I have been buying at Neal Auction for over a decade and find their services of the highest calibre. Certainly in line with my experiences at both Bonhams and Sothebys.
Yet another encounter with a condescending staff member over the telephone today. Unprofessional and unnecessary attitude from daily staff directed at customers. This does not referent the management.