Great staff and very knowledgeable. Chavi sold me on a watch instantly, Nicole runs a great store and was very involved in sizing and engraving. Great customer service, I will recommend to friends and family that come down to New Orleans. We bought 4 watches Thursday, came back Friday and bought 2 more. Thumbs up and 5 stars!!!!!

NICHOLE was awesome and even helped me program my new watch! Ill be returning here for sure to see her. Thanks so much for your help today!

Ok before we get started let’s give a round of applause to Nicole!!! (loud consistent claps). Now that we got that out of the way let’s get to the details. So I’m one to sometimes do the most in purchasing things for others, not to mention on occasion waiting until the last minute. Went into Fossil on a mission to get two watches for my parent’s anniversary and was going to figure out how to engrave a message on them later. Only had three days in time to play with. Nicole acknowledged my want and immediately activated. OH and she also said “how about we engrave them right here right now.” I didn’t even know Fossil engraved! Mind blown smh lol. Not only did she show me a few awesome styles, but helped me pick out the perfect two watches. Added bonus they were on sale. She totally one stop shopped me! Watches picked, engraving accomplished, and I’m walking out feeling uber excited about my purchase. Just want to say THANKS again Nicole! Super grateful you worked that day and heavily appreciative of your efforts to make sure I induced a smile on my parent’s faces.

Nice selection with pretty good prices and a nice staff

Great friendly staff and selection.Has lots of leather purses and wallets. Ive bought several watches over the years at this location. Theyve always held up. Prices are excellent, about half.

Friendly and knowledgeable staff, a great experience.

Great staff, great store!

Wonderful store !!..Tim an his crew were very helpful an professional.go check Tim an his team out at the Fossil Outlet for watches handbags an all your fossil needs.👍👍🤙

Hey there my friend Riju Thomas purchased a fossils smartwatch gen 4 to gift me however we have lost the bill while travelling in COVID-19 and now my watch is not working due to battery issue service center told me to replaced it however the required invoice copy request you to please search in your record and send me the invoice copy to claim warrantymy email id :- [email protected] Thomas - [email protected] of purchased :- between December 2019 to Feb 2020

Fast service. I took my watch in for a repair. They swapped it with no issuee.

Tim was awesome! He was very knowledgeable and super friendly. He made the whole experience very enjoyable. I got an awesome watch and engraving at a great price. Thanks Tim!

Went here just to see whats inside, found out great deals.Had a couple of gifts here at an amazing price, and steal actually, even better dont know why but the prices were even better after paying like a bigger discount or something.But above all that was the attention, had the pleasure to chat a little bit with Erick, an great conversation about culture and stuff around his city.Recommended place if you found out yourself doing some shopping in NOLA.

Tim was beyond awesome! I went in to purchase 1 item and I ended up not only buying more because of the great sale, but also getting some engraved. The engraving part was solely suggested by Tim. It was a great surprise for my partner and I owe it all to Tim. He was astounding and a great asset to this company.

Just stopped in on way to beignets😋Was just gonna browse but Nicole was just too friendly, knowledgeable and exuded generous southern hospitality so we ended up with a small purchase. She and her co-worker are very nice and know their merchandise. We will definitely be back before we leave NOLA if just to say bye!

Experienced great customer service at the store. Needed to get my husbands watch battery changed in his watch and they were very helpful here.

I was like a kid in a candy store. The sale they had was good that I started my Christmas shopping. 😊

Love it. Great prices

I had an issue with a smart watch I’d purchased from another Fossil location and was given incorrect information as to how this issue could be resolved. But store manager, Nicole, and the New Orleans Poydras Street location staff went out of their way to resolve my issue. Their knowledgeable, kind, courteous and professional service made an irritating situation so much better!

Nice..

The service was great

Love the watches. Better prices online.

Picked up some great deals (50% off) on wallet and some other items in clearance. The entire staff was exceptionally friendly and helpful from the moment you walked into the store.

Friendly staff. Helped me with exactly what I needed.

I guess it wouldnt be to go to the outlet when youre lying to your wife about it service isnt Michael this is his wife Carmen

Best customer service EVER

Great offers and welcoming people

Really nice staff and they helped my indecisive self finally choose between these two watches lol plus it was discounted with a huge selection

Cha ching

Sale products very cheap price

Worker was friendly and helpful.

Very helpful and knowledgeable.

Great deals!

The only place that I can find a wallet that I like. A friend of mine brought a watch that he bought two months prior that the battery had died. They replaced the battery no questions asked.

Loved it, great sales

Awesome

Cool

Nice earrings

Bought a fab bag...

Good prices, promotions and good service. 😁

Great deals, great service, clear recommendation!

Good place with a variety of clocks