One of my favorite places, they have very knowledgeable associates. If not available in store you can pick it up or they bring it to you. Very convenient.

Extremely pleasant and helpful staff. I was assisted in something that was an alternative to what they did not have in stock. They went so far to explain why the item was not carried in stock.

This home depot is absolutely amazing.. They have a huge selection of products to choose from. Most of the time I can find exactly what Im looking for. The prices of fair and this customer service is great. We also like the hassle free return policy.Theres plenty of free parking and customer restrooms.Its also conveniently located in the northeast part of The Bronx at the bottom of gunhill road right off of I95 New England Thruway exit 10 North. Easy to get to in minutes from East gun hill road off of the The Bronxriver Parkway or Hutchinson River Parkway/ New England Thruway

Dwight at the Prodesk was extremely knowledgeable, professional and helpful. I wouldnt hesitate to discuss any future projects with him.

Home Depot was...Home Depot. I went there looking for a nice Christmas Tree for my family and found it. Abundant selection of trees to choose from, however unless you are elderly or a lovely woman you will not receive the level of customer care and assistance you are hoping for. After about an hour of searching through trees I found the perfect one, 6+ footer, a nice wreath as well, the guys tied it down to the car nicely and prepped the tree very professionally I must say. The wife is happy with the purchase, which is why they are still getting 4 stars. Saw a lovely black monarch butterfly during my time there which was also nice.

If you dont require assistance from these people then you are golden. Go in there, get what you need and get out. If you need to return anything better it in person. If you have any issues that require you calling in GOOD LUCK. They take forever to answer their phones, pick and and put you back on hold just to hang up on you 30 minutes later. Every time i have had to call anything in it has always been the same horrible experience.editing my review from 2 stars down to 1 star because nothing has changed

Love going to this location. The workers are sharp and accommodating unlike shopping at Bronx location...to get someone knowledgable to help is like pulling teeth 😁. I must say, things seems to be picking up at this location. New manager, I suppose...😂

Easy to make two returns. On the first, credit card was not required to process back to original card. On the second, with no receipt, clerk was able to look up purchase by zip code on card used and refund was processed back to that original card also. All in all, two very easy returns.

Long lines and 3 registers open. If u only have a few items you would walk out. Ridiculous!!

More than 30 minutes waiting in the cabinet area and no one arrived, ask customer service that someone would send 20 more minutes and no one arrived, I had to go to another Home Depot there if I was lucky

This was a quick stop. So. Clean orderly and easy to walk through.

Terrible customer experience on a flooring installation job. Cant get anyone on the phone, my order was lost multiple times, the floors were delayed by a month for no reason... when the installers came they then realized the floors needed to be re-leveled for an additional cost of $4400. Will never go back.

WORST STORE EVER!! NO1 ANSWERS PHONE EXCEPT TO PICK IT UP & IMMEDIATELY PUT U ON HOLD!! UTTER INSANITY!! STAY AWAY!! IT BEYOND STINKS!! GO ANYWHERE ELSE-ITS REALLY NOT THAT MUCH CHEAPER ANYWAY & ID RATHER GO LOCALLY, MAYBE PAY A WEE BIT MORE BUT ILL SURELY GET GREAT SERVICE!!

Horrible place to go, worst home depot I have been, the place is a mess costumer service is ridiculous, they dont have enough carts for the costumers because the little amount they have are full of material that goes somewhere else, the employees are very disrespectful saying they need the carts to work, looks like home depot cant handle in store shopping, very stressful time.

Very friendly, helpful, respectful and courteous staff. They helped me find what I was looking for, i was in and out in a hurry no wait time whatsoever.

I just had to write a review and shine a bright light on Kinsha from the appliance department. She was such a great help. She was there assisting me from before delivery and after. She assured me when I had to make adjustments to my order and always called back to follow up. She even called after the delivery to find out if I needed anything..which I did, and helped me with that too!!! I am really impressed. I felt like she provided excellent customer service and made what could have been a very stressful situation bearable, because of her dedication to her clients.

I wish I could give this ZERO star! It took me over 45 mins to get anyone in lumber to help me. They kept ignoring me or telling me to come back another time. Yet as soon as a man came in they would help without hesitation

Was so pack but line was moving fast and i get what i needed.

Low items there I need but nice people working there !!!!

Good store everything seems to be self explanatory. Some of the store clerks are clueless with where things are. Your better off looking at signs and labels to help you find the items or things you want. Overall its a average Home Depot

Good place to shop the guy help me right away to find the right power wash 👍😎

Also their prices can be a little bit more competitive the supermarket is constantly busy taken afford to do

You can never go wrong with any Home Depot. Customer service is exceptional.

Christine was extremely helpful and patient with me. She was very knowledgeable and helped me find everything I needed for my lawn.

Very good despite staff doesnt know where the products are located

Most of the staff is unhelpful and uninterested in helping you. Ive been handed off to multiple people before finding one of the few helpful people.

I had one simple question, no one around to ask. Employees looked busy trying to ignore customers. I went to Lowes, got what I wanted in 5 minutes.

Very good customer service and the store is organized

Good service and a good variety of products

Little chaotic inside but nice people working makes the experience better.

There was no wait on my pickup order. I was also able to found what I was looking for easily with no one around to ask questions to help me should I have had any questions.

Found everything I was looking for. An employee saw me looking at spray paint & approached me to ask if I needed help! At self checkout another employee scanned my merchandise, I didnt ask for help. Theyre so nice at this Home Depot.

This guy should be fired for his horrible customer service.

Stop One for most home-improvement tasks. The associates, particularly the older ones, are quite knowledgeable and very helpful. And theres plenty of parking, even during busy times.

The staff not knowledgeable from where I was, Home Depot is in a good location

Staff is not very helpful, it seemed that everyone I encountered was moving away from customers rather than trying to help them. I wandered around for about 10 minutes talking to myself while looking for a product and every employee I tried to ask for help was deaf. The cashier was pleasant

The cashiers are so nice and helpful and made sure I had everything I needed, very dedicated to their customers.

This Home Depot has become increasingly sparse on some smaller items such as brackets and connectors. Found myself buying 3 seperate items to create 1...meh

Great place to get tools last minute and staff was very helpful

Not very much selection. Wish the clerks wouldnt walk away from you when you need help or look at their phones when speaking to you. Takes away from the shopping experience. Customer service definitely needs to step up

As we all know about Home Depot when it to home supplies or building thats the place to go

Great local!! The store just needs to hire people that actually are happy to help!! I love Home Depot!! !Always great products!!😅🤗🤗🥰

Customer service was great. The amount of air freshener products needs work.

Busy Sunday yet was able to do a return and ask a sales person for help finding something. He brought us to it. Stood in one long line that moved very quickly. Better than a weekday today. Very happy.

I was having trouble with my mail box lock. I went to Home depot and picked up a new cylinder and just changed it. It was quick and easy.

I am went to buy 3 gang electric switch box. But it was up on rack, aisle-6. I informed to 3 times different ladies they announced but no bodies came for help. After 40 minutes again come but waiting... I don’t know I get service or not.

The worker was very helpful and anderstanding

The only place I could a decent size real tree❗

Found almost everything, an item or were out of stock. That was to be expected, but all in all, the people and the store was a great experience. I am returning for more

I went to buy flooring today and Charlene was amazing! She helped me to get the flooring I needed, she calculated the amount of boxes I would need, had the staff to put it in the cart for me. Then routed me to Eduardo who assisted me with the floor molding, he cut the molding to my liking, he was patient and helped me look for finish nails, he also assisted me with putting the boxes and molding in my truck. This was a great customer service experience and I highly recommend this store location based on my shopping experience today. Hats off to Charlene and Eduardo! You both rock!

Very good services at all times

We went to by shelves for a cabinet. The shelves we bought were marked as 35.8, the cabinet measured 36. We we tried to put the shelves in they didnt fit. They measured 37. Now we are experiencing a hassle returning them.

Spent over an hour in the lumber section trying to track down people to assist us. Saw at least two of the associates were on their phones hiding in nooks between the lumber, away from customers and cameras. We had an associate from another dept page someone to cut wood for us, we waited and waited but no one came. We ended up leaving empty handed and wasted a chunk of our afternoon.

I enjoy going to Home Depot...friendly staff, fast check out and lots of free parking. This time I went to get a new toilet seat but unfortunately for me the one I wanted was not in stock.

Great place to shop for everything for the home. Im there every week.

Nice shopping experience. I was able to find what I came for and a few extras. Check out was great and moved fast. Parking free. What more can you ask for?

Clean well stocked not to busy plenty of service employees willing to assist you

Paid $4K two weeks ago for a flooring install, haven’t heard back and called today to find they “don’t have a record of the payment”. People on the phone were rude and making it seem like it’s our fault. Will not be going back for future projects.

Thank you Home Depot staff for providing continuity during these difficult times. Staff continues to be extremely helpful and cheerful. They are certainly essential workers during this time and its greatly appreciated.Now for the review, quick self checkout, plenty of help for the process and all customers respected 6 distance and mask measures. A+

Got everything I needed. Tomatoes, herbs, peppers and soil

If someone would like to find beautiful flowers it is the best place for itAlso any other products for the houseI love it

Home depot is the best place for tools and equipment for all types of home improvement, yard work, and goods for home, also great for do it your self people not only for contractors but it is also a go to place for contractors.

Staff are friendly and in good spirits. If they dont have something, they help you find a location that does. No beating around the bush. Good customer service 👍

Came here to buy a certain item and I came one day and I found a perfect piece really nice and it had a sign which shows it was on sale and they told us to come the next day since we brought a small car, we came the next day to the same person and they told us “sorry it’s regular price now” they was really rude about it, we had proof but that don’t matter. There’s some nice people here don’t get me wrong but the fact that even if U have proof and they remember u from the other day that don’t mean nothing . Managers should learn how to do there job correctly!

Its Monday and its packed. A good selection of garden plants and starters.

The products are good. But at check out I headed toward an empty cashier and was told I had to get on line. I looked to where the employee pointed and there was no line anywhere! I walked to spot on floor the was start to non existent line. Then the employee had me walk to where I first started to go originally towards cashier. Waste of time and energy. There was no point to what she had me do! She must be OCD or bruta or both.

Always well stocked. Love the online pick up.

I recently got a great deal on a vacuum cleaner

My go to place. Great service. Items available. Staff was great in electrical area.

Great Customer service, the staff will stop what they are doing to help you with your request. I love this kind of service.

The staff are disrespectful and no help at all. Tried to get assistance in the tool section and the employee working the tool section ignored me, then got lost on me. But some employees are helpful, but a majority are dismissive. Please visit my YouTube page for other tours of New York. Wilderblizz the tour of New York

Great. You find everything you need for the house.

Very friendly personal and fast lines at the registers 👍👍👍👍

The store has recuperated from the run on all things plant related! The shelves are fully stocked once again and Covid protocols are still nicely in place and monitored. There are social distancing markers and plexiglass at the registers and always a staff member keeping the line in order. Curbside pickup has changed location in the lot, but is still available. As long as you know what you need, this is a great place to shop. Getting help can still be a bit of a challenge. You can go online and research what you need ahead of time - their site will even tell you exactly what aisle and even bin the item is in!!!!!

Great store, but workers seem to not know where anything is at. No help.

Ordered an appliance for delivery and paid a haul away fee so they can take my old fridge. They arrived and proceeded to argue with me that they will not drop off my new appliance because according to them, I did not pay for the fee. When I went to show them that I, in-fact paid for the fee, they drove off with my new fridge. Before they drove off, one of the men told me to give him $25 and he will haul the old appliance away. I refused because it clearly states on my receipt and tracking number that I paid for haul away online. They wanted to get a quick dollar off me and that’s sad.

It was very much a mediocre experience, in other words a typical trip to a The Home Depot.And yes, I intentionally included an indefinite article before the definite article. Dont blame me. Im not the one who named this chain of stores.

They have a large selection of all of your home and garden plants and to finish touches

Hard to finding help merchandise in wrong spot.

Always difficult to find someone to help and when you request for help you have to wait a long time.

The best store to get tools.

Im pleased to recommend Home Depot store # 1245, located in New Rochelle N.Y., for your kitchen remodeling needs.Our Senior Design Architect, Byrant Henderson, helped us select the perfect appliances to match our kitchen remodeling project.I also found Byrants suggestions and recommendations to be invaluable, and they saved us many dollars and undue frustration.

The place is clean, and knowledgeable staff

I love the cleaning supplies 😊 isle...they always have the items that I need & if it is not on the shelf the employee would get the items for me

I felt with at least 3 or 4 of your staff. Each person that I felt with,took the time to help me. And also explained to me about the items. Thank you

Place is clean. Workers monitor cashier lines. Bathrooms are available. Store honors merchandise returns. Good selection of products and goods 👍

Love this store! They have everything!

Great place to shop with a very knowledgeable, professional, friendly staff.

I bought beautiful flowers. Just the ones I wanted.

Excellent service at the New Rochelle Paint Department Twice!! With different staff members Great job!!

Customer service was horrible, employees lie about where certain items are because theyre to lazy to work. Left the store without purchasing what I needed, went to a mom and pop hardware was treated much better and purchased my item needed. Wouldnt recommend this place to anyone.

This Home Depot is the only one I will go to while im in westchester. The self checkout is a life saver and they have great prices for cleaning supplies.

Very crowded. They always have exactly what I need

Customer service is bad. I wanted to know what is my order status. They keep transferring the call. After 4 transfer automatic hang up. I did call several times. Same story

Great plants and some good terra cota pots

Great place to shop they it all

My first choice for home repair supplies and maintenance. Anything you need to fix, you can find something here to help. Nice selection of cleaning supplies, plus lawn and garden items.

My great hardware store

Bathrooms are clean... Prices on automotive stuff was great.

Yes and no. They have some very wonderful people there but they also have horrible and lazy ones also