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Red Mango
400 Pelham Rd, New Rochelle, NY 10805, United States
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Red Mango
Comments
ci
Review №1

Good smoothies, but inside smelled like a dirty mop.

Li
Review №2

I am so upset, I wish I can give 0 stars. Yesterday I took my 3 year old daughter here to get some frozen yogurt and as we were eating I found a hair in her cup and she was half way done. So disgusting and unsanitary. Then later on that night me and her became really sick. Stomach was in knots. Red mango was the last thing we ate and we both got sick. Somethings wrong. Idk if it’s cross contamination or their not cleaning the machines properly but I’m going to the doctor today to see what’s really wrong. I will never come here again and I bet they’re others that have gotten sick. Very unsanitary!

to
Review №3

Walked in with four other people. By the time we ordered the second smoothie, the attitude behind the counter was so bad we decided not to order anymore. What we did order wasnt made properly, or mixed thoroughly enough. Separated into powder and liquid layers. If you dont want to make smoothies why do you work at red mango.

Ti
Review №4

Always fresh smoothies. Healthy shots and amazing frozen yogurt with so many topping choices. Ive never had a bad experience here.

El
Review №5

Always have an amazing experience when I visit this red mango location! Frozen yogurt is my weakness but the staff truly make the visit more enjoyable. They are always very professional and kind. The place looks very clean and well kept. I always appreciate them asking if I’d like to try different flavors to decide which one I’d like best!

Ch
Review №6

Been coming here for years but not anymore. I was asked after I ordered whats in that by the employee. I mean why dont you know what goes in certain smoothies. Its not the first time Ive been asked that question here but this will be theast time.

Pe
Review №7

Great location and the host always pleasant.

Jo
Review №8

This place isnt open until midnight. Im here at 9:46 p.m., they are emptying out the machines and when I asked if they are open I was greeted with a what do you want?

Ly
Review №9

My favorite location to enjoy some frozen yogurt! I always have an amazing experience. The store is always kept clean and the staff is super friendly and kind. I enjoy the variety of products now offered ranging from yogurts and acai bowls to green juices. Highly recommend!

Le
Review №10

Honestly disgust is what I felt when arriving to this location, and no froyo place has ever let me down this bad before.I gave one star because I couldn’t give zero or negative. The one employee working had a really bad attitude and no regard for cleanliness especially when dealing with food. I had to turn down the discolored fruit that must have been sitting there for more than 10 hours if not days. The utensils for serving toppings were not properly cleaned and were just sitting in dirty water that also must’ve been there all day. The worker put the spoon right back there after using it and would continuously use it again. When we walked in it looked closed because the employee was hiding in a corner on her phone where we couldn’t see her. When we walked in she was clearly annoyed she had to get off the phone.Tldr; everything was kinda gross and I really didn’t want to eat my froyo upon this service and visit. I will never be returning to this Red Mango. It would be good to maybe hire better workers and train them properly. Food needs to be clean and handled properly, and this experience was not clean or tasteful at all. Believe the bad reviews, idk how they have 4.1 stars :(

gu
Review №11

First visit and quite impressed. Counter person very nice and very helpful. Delicious yogurt with countless fresh topping choices. Ultra clean and a first class experience, we will be back.

Ro
Review №12

Initially I had one bad experience at Med Mango. Since then, my opinion has changed and I have had nothing but excellent experiences and great service and healthy food their.

Pa
Review №13

Excellent customer service! I love it when I go here after work! The staff are very polite and the store is clean! Keep up the great work! ❤

Ju
Review №14

Favorite red mango location. Always clean & fresh, staff is very nice & helpful when you’re unsure what you’d like. Definitely will be coming back!

Fu
Review №15

This place is disgusting. There is yogurt on the floor under the machines because the overflow trays designed to catch spillage are filled to the brim. No one cleans in this place apparently. Staff is beyond rude, witnessed an argument between a customer and cashier.

Re
Review №16

I love this location they always have my favorite and no matter whos in front they are always super helpful and nice!

Am
Review №17

Pleasant experience ☺

Co
Review №18

Gotta have my Power Bowl fix!!!

Ak
Review №19

Always have an amazing experience here. Staff is amazing and the options are plentiful. My go to is the froyo and it never disappoints. The owner and his staff are very welcoming and are very courtious folks

Se
Review №20

Customer service gave a great first impression and my order was more than satisfying, 10/10 would recommend to you and a friend!!

sa
Review №21

Used to be that favorite yogurt shop in all of Westchester. Staffs used to welcome customers with smile and grace. It was a pleasure to order from here 3-4 times every week after work.Recent staffing just made it so worse, a lady, in particular. We have stopped coming here at all. She is not interested generally and have a very bad attitude to all the customers. She make poor tasting juices and smoothies.We often stop by outside just to check to see who is serving, if its the new staff we drive away.Very sad to see this happening to our favorite yogurt shop. Please do something!

Ma
Review №22

Amazing customer service, every time I visit this Red Mango! The servers are always wonderful, make it worth the trip!

Je
Review №23

Not friendly staff! Ordered two acai bowls and they looked like soup honestly plus the presentation of the fruit was horrible. Charged me extra for no reason and when I asked for a refund the employee didnt want to give me my money back. Honestly never going back. They just lost a client thats been coming for years, even before the pandemic.

St
Review №24

I’ve been going to this Red Mango ever since they opened up. I have tried froyo from many different places but this place has the best froyo hands down. Long with with their açaí bowls and refreshing smoothies. The staff is super friendly and very helpful. They always go above and beyond to please their customers. I would highly recommend this place to anyone.

Sa
Review №25

Literally the best Red Mango I’ve been to (huge deal since I’m a red mango enthusiast)! The staff was extremely welcoming and knowledgeable about all the items on their menu. I would recommend trying their açaí bowls and juice- they’re delicious and will give you that healthy kickstart to the new year!On a side note, this establishment is taking all covid-19 precautions by enforcing masks and cleaning/sanitizing all areas frequently. I felt very comfortable ordering here.Will be back soon! 5/5

He
Review №26

Would rate this a Five star but female who works the afternoon shift, always has a stank face on with no mask and refuses to service customer. She told us “ Red mango is closed for smoothing 2 hours before closing “.

Ad
Review №27

Whenever I’m in town this is my go to. I’ve always had a great customer service experience and their Acai bowls are top tier!!

Jo
Review №28

Opening hours show 8am, waited until 9 am with no one bothering to open up the store.

Ro
Review №29

Best place ever! Very clean and friendly staff!

Ar
Review №30

Love it especially after a good meal

Ta
Review №31

The Customer service is not warm and welcoming especially for a place that sells food it seems as though the server Susan has a major attitude and that is bad for business especially serving food . This is not my first time but will be my last I will travel to New Jersey where I’m greeted when I come in the door and the customer service is exceptional. And focused on making every experience a good one

Br
Review №32

It was good fro yo, it just had some interesting flavors, and none of the classics. Only about 10 flavors overall. Still delicious. Mango and pomegranate were very good. Dont get plain tart, it is good, its just fruity.

ma
Review №33

Great customer service! And clean!!! Can’t wait to go back!!!

Ru
Review №34

Loved it. Great service. Pistachio+Mango swirls the best!

In
Review №35

Good place for a quick shake!

Ve
Review №36

I was so disappointed when I walked into this location. The toppings area was filthy, what little of it there was left, no one at the counter even though there were three people in the stockroom audibly arguing about something. No one came out to attend us until my husband rung the bell. We took our frozen yogurt and decided to eat it in the car. I have never experienced this at the Larchmont location, no matter what time of the day it is. I truly love Red Mango however thus location leaves much to be desired.

Cr
Review №37

I love this place. The staff is friendly and knowledgeable. This location is always clean and their shake are delicious

Ma
Review №38

Loved it!

Sa
Review №39

I got an açaí bowl and they didn’t clean the blender before making a new bowl

jo
Review №40

The lady working there by the name of Susan was a very unwelcoming. She wasnt warm at all and she seemed to have an attitude when asked about the products. I will not be attending that store ever again. Her customer service was horrible..

Re
Review №41

Acai bowl is the familys favorite

Fa
Review №42

Service is great. The owner, Dave, is very friendly. Plus, its the only froyo spot near the Bronx thats open late year round!

Ri
Review №43

Great smoothies. Tart yogurt. Good service. In a Shell gas station with a Subways and a sushi restaurant. Who knew! Open late.

Ro
Review №44

Wow the best! Dave the owner makes you feel very welcome.

Jo
Review №45

Great service

al
Review №46

Good frozen yogurt, very pricey

Er
Review №47

I got a green mango smoothie at red mango. I showed the man what it is.

Gu
Review №48

Its good, but really pricey

Cr
Review №49

There yogurt ice cream is pretty good with different flavors and fresh toppings

An
Review №50

Awesome frozen yogurt, great selection, good service too. A little on the pricey side but you get what you paid for ;)

vl
Review №51

Flavors are horrible. No good selection of toppings. Do yourself a favor and go to 16 handles

Wa
Review №52

Definitely a great place for frozen yogurt and the staff is friendly as well. Its a must when your out on a walk or a drive to stop in and get some theres always a good verity

La
Review №53

Friendly staff. Open late. I enjoy going here with my family and hanging out.

Se
Review №54

Its a good place but It lacks in employees

Ma
Review №55

This place is horrible. Half the machines never work and they have no air conditioning at 100 degree weather. Do not waste your time driving to this place, save yourself the aggravation and go elsewhere.

Me
Review №56

Service was good but the froyo sucks. I recommend going elsewhere for froyo.

Le
Review №57

The Pomegranate flavor is delicious.

ke
Review №58

Love everything about this place 🥰🥰

Da
Review №59

I took off a star because they were out of mango froyo and my wife really wanted the mango

Da
Review №60

Great place to go get a smoothie service was exellent

Jo
Review №61

The best place ever

Di
Review №62

I love Red mango

Ma
Review №63

Cool mango flavor

So
Review №64

I like the healthy smoothies they have here...

Ch
Review №65

Yummy and friendly staff as always!

Pe
Review №66

Good

Am
Review №67

Miss it here😭 great place

Jo
Review №68

Id drive an hour just to get a smoothie from here

Vi
Review №69

Service is poor, no eye contact with cashier/client. Very robotic

Ri
Review №70

Good flavors nice toppings

Ma
Review №71

Awesome!

Ca
Review №72

Good but too expensive, they charge by weight

Do
Review №73

Excellent Smoothies

De
Review №74

Very nice and clean

Mu
Review №75

Delicious

Fa
Review №76

Nice place, very nice attention

Information
36 Photos
76 Comments
4.1 Rating
  • Address:400 Pelham Rd, New Rochelle, NY 10805, United States
  • Site:https://locations.redmangousa.com/ll/US/NY/New-Rochelle/400-Pelham-Rd
  • Phone:+1 914-738-0020
Categories
  • Frozen yogurt shop
  • Dessert restaurant
  • Dessert shop
  • Juice shop
  • Vegan restaurant
  • Vegetarian restaurant
Working hours
  • Monday:8AM–11PM
  • Tuesday:8AM–11PM
  • Wednesday:8AM–11PM
  • Thursday:8AM–11PM
  • Friday:8AM–11PM
  • Saturday:8AM–11PM
  • Sunday:8AM–11PM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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