When we bought our house Target Security was already in place and while they are not a household name we decided to go with them. AND WE PAID THE PRICE! During the time we used them, the alarm mistakingly went off several times throughout the night. We called them several times but nobody can be reached outside business hours!! Once we did speak to them they only offered to upgrade our system to be compatible with the radio towers for a fee. Regardless the alarm kept going off and they would not send anyone for at least 2 days! So, customer service was an EPIC FAIL. In addition to our disappointment in customer service, we then shopped around for a new alarm company and we found a top provider who charges 60% less per month than Target Security. When we told them we were canceling our subscription they didn’t ask any questions - the perfect ending for a company that in our view provided a far inferior service at a far superior cost!

We have used Target Security Systems twice now. First time was we combined two apartments in Manhattan and needed to seal one door and completely rehab the other. Now, they came and outfitted our entire townhouse and tenant area with stylish and high security locks. Everything looks fantastic and the hardware works flawlessly! I highly recommend hiring them if you are looking for reliability and high security for your home. You get what you pay for!

These guys are awesome. We have been working with them for over five years. They are Knowledgeable, methodical, punctual, efficient, patient and always provide the best customer service. In one word: professionals.

I just recently had cameras installed at my home. I was very hesitant about doing it. My husband kept pushing the issue. After meeting with a few companys we decide to go with Target Security Systems.David was straight to the point, no hidden agenda, no extra for this and that. He was very informative, wanted to make sure what was right for us.The Crew Tyler and Christian, showed up on time. Which is a first for most workers. So I appreciated that! They were friendly and worked fast.Within two days, I had my cameras up and running.I didnt think I would like them, but I do. So the bad thing is, I had to tell my husband he was right!Great job guys!!Thanks

David helped set up a 15 camera system for my restaurant. He definitely really knows what hes doing and from consultation to installation, everything was a breeze. The system is amazing clear, and were able to zoom and view remotely. Its definitely helped our business be more secure, and given us peace of mind when were not around. I would definitely recommend to anyone looking to put up a system.

I called the number to inquire information about security cameras for our building and warehouse. David made the process so easy. He actually came the next morning to inspect the site and determine what we needed. I mentioned this because other companies that I called, just quoted the project by looking at Google images. David arrived the next morning and explained the process of installation, software, etc. All the cameras were installed within one day. We had to request some minor adjustments, and in both occasions things were resolved within one day. Great customer service, great communication.

Great customer service by our installation tech David. Very professional and patient. He explained everything with a lot of detail and made sure we understood the system before leaving. I would refer Chris to my family and friends. Thank you David for your outstanding service!

I had an amazing experience with Target Security Systems and especially there technician David who came out on time and had my whole system set up in less then an hour. Then explained the whole system to me and how it works. A couple weeks later I had messed up one of my sensors doing some construction and he personally came out to fix it as soon as I called. Very cool guy! I would highly recommend Target Security Systems and make sure to ask for David as your installer!

About 5 years ago, we started a gut job renovation of a townhouse. After interviewing a number of companies, we hired Target to do a complete security and intercom system. Ben Herman and his team were involved from the very beginning. They designed the overall system, oversaw construction side of wiring, installed and tested all equipment, programed an extremely customized and user friendly interface and, very importantly, continue to maintain it after the completion. Ben and his team are extremely knowledgeable, highly professional and, in our experience, very committed to customer service. It’s been a real pleasure to work with Ben and Target over the years and we would highly recommend them for any project, no matter how big or small.

Absolutely the best around. David and the entire team. Incredibly clean install and they were very sensitive to the fact my house was broken into and installed everything in a matter of days after we met. Would not use anyone else!

Excellent customer service and installation. Our technician Chris came out to our home to install an alarm system today, and he did a great job. He walked us through all commands as well as through the use of our phone App. We were very impressed. I had a previous negative experience with ADT, but Chris has helped restore my confidence in ADT. Thank you Chris!!!

I bought a loft, my dream home, in Tribeca and called Target to change the cylinders the door locks. They suggested a new piece of hardware that matched the color of the doorknob, more expensive, but I said sure why not.After the installation work was done, I was handed keys that looked cheap, not the high-end keys common in luxury buildings. The lock mechanism was of a lower quality than the lock mechanism it replaced. Not good!After calling Target back and failing to negotiate a suitable resolution, I called a different local locksmith who un-did Targets work, re-installed two high-security locks, and charged me less than Target.Bottom line, Target is OK, just dont trust them to balance aesthetics vs. functionality in your project.

Richard installed our alarm system today and did a stellar job! They patiently answered all of our questions and the installation was flawless. Excellent customer service. Thanks!!

FIRST CLASS RIP-OFF ARTISTS. If you talk about a doorknob you want and trust them to get you roughly the price you would pay in a store, they will get you the smallest, cheapest version and charge you 3x what it would be in the store without specifying the size you discussed on your proposal, and then tell you there are no refunds. They will charge you for a system and when you note it doesnt do something you said you wanted, they will claim you bought something different and charge you double to get what you want without any option. AND THEN THEY WILL THREATEN AND CAJOLE.

Richard came to install my home alarm system today. He was on time, friendly, and thoroughly explained everything (even the stuff I thought I knew, but clearly didnt).Great customer service and super professional.

Very helpful

They maintain the buzzer system in our building on 35th Street. It is a six story 70+ unit building. We have had issues with our buzzer (apparently so do a few people in our building) for a while. They have sent 6 different techs on three different visits to try and fix the problem. Each time they come into the apartment and claim a different problem. Instead of fixing the issue, they disappear. As if the wrong person is always sent over.Instead of saying We will be back XYZ day they just disappear with no info. Not happy. I will not be using these guys in my building in long beach to install my intercom.

Great service

These guys told me they could fix a video intercom system in a building they had worked in before - I sent them pictures of the problem beforehand, they confirmed they could fix it and I stupidly paid in advance. The guy came for about 10 minutes and said it was a network problem and they couldnt help even though the building manager said that other tenants systems were working fine. I was charged $266.74. The company refused to give me a refund. Dont use them.

Top Security company in NYC

They park their van in the crosswalk in a residential neighborhood all weekend. In front of a daycare too. Its very dangerous and not respectful. Target has no respect for the community.

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