Got my car fixed there. They have courtesy dropoff and pickup. They did a good job. Will go back.

Have purchased four Honda vehicles (two used, two new) over the past nine years. Always courteous, informed, willing to do whatever necessary to make things work financially, even above and beyond when we were not even aware of additional factory incentives. Five star after purchase customer care until problems and concerns (real and perceived) and mechanical issues are addressed and fixed. Well be back. 😊

Bruce Blake is the best, he doesnt miss even the smallest details!

I have a mixed relationship with Martin. The sales department, I avoid. The service department can do better with their wait times and prices. The body shop is amazing. They back their work even after years.

We loved our experience at Martin Mazda. Our salesman, Matt Krzyzanowski, was very friendly and helped us with everything we needed. The new showroom looked great and the staff was knowledgeable of the product.

Mark Tribuani should get a raise. Best salesman in town.

Jordan is a great salesperson!!

My experience at Martin Mazda was awesome. Matt krzyanowski was so helpful and the other salesman were knowledgeable and helpful. They made my experience enjoyable and fun

I waited to pick up my husband when he dropped off his car at 830 am. Within 5 mins, an employee started to yelled at me for parking in his spot. It was all full in the service department and empty in employee lot. I explained to him, I was just waiting and would leave as soon as he checked in. The guy didnt stop talking down on me until my husband showed up. What an experience! called the dealer and no return of call

GREAT HASSLE FREE EXPERIENCE... ASK FOR KENNY K. AN HONEST SALES ASSOCIATE.

Routine maintenance but extraordinary service.I took my 2019 Kia Sorento in for routine oil and tire rotation. In and out in about an hour. Service desk (Chris) was awesome. Price was reasonable. Couldnt ask for more. Will be back for the next service.

Overall, I am pretty happy with shopping my car here. Thanks to Stefanie who is my salesman. She is very sweet and patient with my deal. The reason i only give 4 stars is the sales manager Moe was shady. Thanks to the Business Manager (I forgot his name, he is asian), he explained to me all the charges which never been mentioned during the negotiation. He tried to work things out to save my deal cause I was about to give up.Overall, I love my new car. It is so beautiful.

Service center is amazing. Not too impressed with sales. Got an email about trading up but the salesman couldnt match what the email stated

Great place! They were the only dealer that gave me honest answers and straight numbers - no games or B.S. which is a rarity these days and is really appreciated! Eric and Mike were the best!!

My experience with them are always positive!! Very knowledgeable and pleasant; happy camper here!

Not happy.

I bought my C R V Honda 2009 hereLove it! And Jose took care of us in a polite manner and answer all my inquiries.

My sister and I bought an SUV and financed a car from Mark!A 2005 Element for me and a 2018 Civic for my sister for the holidays! Great experience! Came in just to look for my sister but couldnt resist the deals and the quality of the vehicles! Mark had such expertise in the trade in process for my Honda and making the buying process so simple, I couldnt believe I bought 2! Felt like family!Mark had a vast knowledge of his inventory and amazing specials on cars! Gave me the ins and outside of all the bells and whistles each car I saw had to offer and gave me the best car for my price range! Ive been buying cars from Martin since I could drive and lived in DE and Ive had the most positive experience with Mark of anybody Ive sat with! Drove all the way from Philadelphia and Im very glad I did!7/7 Would highly recommend Mark for buying any new or used car, trade ins and financing!

Such a great experience. Everyone was very kind and patient. There was no sense of pressure or rush through the buying process. Beth was incredibly great to ensure all questions were answered and that I was completely satisfied, especially with buying out of state. Would highly recommend that anyone needing a used car should check out Martin of Newark.

I love this place! Rick definitely came through for me, even though I thought I was a lost cause! But he worked his magic and really hooked me up. I was able to let him know what I was looking for, and he found a great choice for me. I can’t thank him enough! The cars are great, the salesmen are great, I highly recommend you stop by and get a car.

The experience of buying from Martin is nothing short of absolute excellence, professionalism, and authenticity. From staff to product, I could not recommend a better place to get a vehicle. Brett Smith made the whole experience smooth and painless! He was very genuine, personable, and knowledgeable. I feel so safe driving with my infant daughter and I really love my Honda Pilot!

Knowledgeable staff and finished earlier than expected

I went looking and Bruce found me a deal we couldnt refuse! Our new to us car is 2 years newer than what I expected to get and it has loads of nice features! Good job Bruce Blake.

I must say my experience was very pleasant. The service manager was very helpful and considerate of my situation and took me right in for service. Everyone had a pleasant smile of serving needs, from the beginning of service to the shuttle service 😊.

Thank you so much Jack Stewart for helping my mother in law find the right vehicle!If youre looking for a vehicle but worried about the sales experience, worry no more! Jack is a knowledgeable, no pressure salesman who shows evidence of his strive for customer satisfaction.My mom was on her first time journey for a new vehicle, and, let me tell you, she was nervous! With all the fears of what to buy, what is the best deal, and understandable consumer jitters, she was somewhat of a mess on our ride to Martin....soon after meeting Jack, her fears slowly dissolved knowing that she was dealing with a salesman that first and foremost took the time to understand her wants and needs before showing her vehicle options.From there, Jack showed her the vehicles available (vehicles that fit her exact need, I might add), and explained the purchasing and leasing options. And, the best of all, no pressure!After finally finding the right vehicle, Jack stayed with us the entire time, answering questions and explaining the key benefits to joining the Martin Family.Overall, I have to say, thank you Jack, you truly are a professional in your field. Anyone reading this, I strongly urge you to ask for Jack when you visit Martin.

Martin Honda is my go to dealership! Car buying can be a daunting task but as soon Brett Smith approached and introductions took place, I felt at ease. Brett is genuine and personable making the search for my next vehicle actually enjoyable! I knew exactly what I wanted to which resulted in the only reason I didnt buy from Brett because their used inventory didnt have the color or trim I desired. When I am in the market for my next vehicle, I know I will be going to Brett Smith at Martin Honda!

Awesome experience! Wonderful people to deal with! Brett was awesome from start to finish!!!

FRIENDLY STAFF AND SERVICE

I have purchased 3 Mazdas here. One of the reasons I return to this dealership is the service department. Open, honest, fast and courteous staff is second to none. Customer service sets this dealer apart from the rest.

World class from the moment you walk in. I was greeted by Brett and he helped me made some immediate comparisons to a competitor’s similar vehicle and why Honda was the way to go. He sealed it with a test drive and walking me through the process, taking a lot of anxiety away that normally consumes a car dealership interaction. Thanks again for the experience and happy news year!

This was a great experience. They had the used CRV I wanted and worked with me to get a good deal. Karl Mack the salesman that took care of me ensured everything was smooth and taken care of. Financing was great Patty got me a couple options to choose from. Overall they demonstrate honesty integrity and care for their customer. I strongly recommend if you are looking for a car you do business with these folks.

Im writing this post because like most people I dread the process of buying a new car up until my recent experience at Martin Kia. I want to take this opportunity to thank my sales consultant Robert Smith for making this process enjoyable. He was extremely knowledgeable, patient and transparent. This is so important for someone such as myself who previously had horrible experiences when came to buying a car. Martin Kia and Robert Smith changed my outlook on buying a car and for that Im grateful. Continue the great work and I high recommend Robert Smith to my family and friends.

They are terrible

From the initial phone contact with Erik Dammeyer, to seeing the inventory in person with Caitlin Osborne, this was a truly enjoyable experience. Everyone was upfront and honest in regards to delivering on the expectations I had as a customer. Very low pressure (but very hands-on) approach to the sales experience. Caitlin was especially phenomenal. She showed me quite a few vehicles, asking me questions to get to know me, therefore allowing her to recommend a vehicle that would fit my needs (and a few wants as well!). I will definitely be coming back here for future business, and look forward to establishing long lasting relationships with the good folks here at Martin Kia! Cheers!

As always they care nothing for U. Better elsewhere try it shop around.Follow the stars we know google guides.

Good service. However app for one, which I was 20 min early for, didnt happen until almost 3. With no info as too what was going on or how long would take.

Excellent service from the service department. Quick and easy visit!

Ive purchased two vehicles from Martin, and my son plans to purchase a car from them in the near future. The staff are amazing, and Hondas are the best and safest cars around. I wont buy from anywhere else.

Ive had a lease with Kia for several years now an when i wanted to trade in and get a new one, I knew what I wanted. Caitlin Osborne was my sales associate and absolutely fantastic. She put up with my list of things that I wanted and at what price and went to work. She kept in touch with me through the whole process and in the end, wasnt but a week, I was so satisfied and happy with my new car as I drove it away.Ill always ask for Caitlin for my next purchases!

Phenomenal service. I worked with Brett and felt very comfortable. He answered all my questions and anticipated what I needed. Thank you for making my first time buying a car stress-free!

Kris was phenomenal! Very friendly and helpful. Not your typical car sales man. He was NOT pushy at all. Extremely knowledgeable. Made the car buying experience actually fun. I would definitely recommend him!

I have never had such an easy or stress free time purchasing a vehicle. Tracy made our experience fast and was very knowledgeable in everything we needed. He was very kind and patient with all my questions and never tried pressuring me into anything. I hate pressure sales and will run from them. I felt very welcome and the staff was very warm and friendly. Thank you Tracy! I would recommend you to anyone looking to purchase a vehicle! Love my new car!

Martins service center has always been top quality. Not only is the work done right the first time, but a thorough explanation of the evaluation and work is always provided. Every time I drive away from Martin I am confident that my car is safe and fully serviced.All of that, and they also clean your car!I will continue using Martin for my service needs.

My experience at martin Honda has been nothing but exceptional. Bernell Mitchell (Salesman) helped me get 2 cars this year. He has been very helpful this whole time and still continues to give me information since it was my first car. I recommend him to anybody thats look for a new car hes the man to go to

Been doing business with Martin Honda for 10+ years now and have had great success with what we needed in a price we could afford. Jose LaSalle is a very knowledgeable sales person and let us know everything up front with what we could do financially. Will never get a car from anyone else and would recommend him to anyone looking for new or used from Martin.

The crew at Martin Honda were awesome! They treated me kindly, professionally and respectfully. I am fully satisfied with my purchase and the service I got to get it! I would definitely recommend their dealership to others and will use them for future purchases!

My experience at Martins Dealership has been nothing but exceptional !!!Typically I am skeptical of Automobile Salesmen and have been conditioned by experience to avoid them unless absolutely necessary ! But at Martins ...I was more than pleasantly surprised but also Blessed by James Gonke (Salesman) !! He was not a pushy, shifty eyed salesman as I was expecting . He was awesome!!In short, I DO recommend Martins Dealers and especially James G as your Helpful Salesman!!! I know I will be back there soon! Oh and kudos to the other Staff as well ; very friendly and attentive! ThanksMr. Stanford

We were treated with kindness and respect. That is so important to me because thats how I try to treat everyone.Our car buying experience was wonderful!Rick Rowe Jr. couldnt have been nicer to us if we owned the establishment. We love our KIA Soul. It is such a fun car. We have owned it since 2013.When we took it to our grandsons baseball game, another parent liked it so much that they went down and purchased one.Thank you Rick, we will be seeing you again soon!

Im writing this review in regards to the excellent service we received while killing for a car to purchase for my daughter. Robert Smith was very friendly, professional and patient. He fully explained everything that was taking place during the purchase without being pushy. I would highly recommend Mr. Smith to my family and friends.

I came in with a used car and left with a 2015 Soul! Dan Carlton and Dave Wilson rocked! No stress. I knew what I wanted, what I could handle financially and they worked with me to make it happen. Everyone I came in contact with was very friendly. I am thrilled and will be back in the future. I highly recommend. Donna L.

Such a great dealership and great salesman. Ive bought both of my cars from Rick Rowe Jr and couldnt have asked for a better experience. He is extremely knowledgeable about all of the products and services that come with each car and really makes the buying experience as enjoyable as it can be. If you ever need a new vehicle, ask for Rick!

The parts department representative was not wearing his face protective mask during Covid-19. This is completely unacceptable behavior. If you insist your customers must wear a mask, and rightfully you should, then you should be wearing one yourself. Shame on you!

Our overall experience at Martin Mazda was completely different than any other dealership we have dealt with. The entire staff was friendly, courteous, and knowledgeable. We especially enjoyed having Daniel Carlton as our sales consultant. He was genuinely concerned about our needs and very knowledgeable about all the vehicles. We will definitely buy from them again in the future and refer them to our friends and family.

This crew is awesome

Weve had some sketchy car buying experiences in the past, but Martin Kia really stepped up to the plate. They made us feel comfortable and took very good care of us. We got a great deal and couldnt be happier with our experience. Nick and The salesman were super personable and very friendly. There wasnt a high-pressure sales environment like you often find at many dealerships. They understood our needs and were willing to work with us to make sure we were satisfied.

The Martin Dealership is awesome. I am a 3peat customer and I love this place. I had a credit issue and Patty was able to get me approved at the payment i wanted. I highly recommend this dealership. Ask for Dan tell him Cindy sent you.

We recently leased an Optima Hybrid from Martin Kia, and our experience with Dan Carlton couldnt have been better. He took the time to listen to our needs, answered our questions about the different models/trim packages and explained our financing options so we could make a good decision - all with a high degree of patience, professionalism and personality! Thanks so much!!

Theyve got everything covered! Take good care their customers!

Dealt with a nice sales guy, not too pushy. Priced a little high in my opinion but Im finding that at a lot of dealers I visit. (Used car shopping) Martin also has a long standing presence in the community so I think you pay for some of that experience. They sell decent used cars, not like what you find at a buy here, pay here so paying a little more is to be expected I guess.

I wish I can give negative review but AVOID this dealer at any cost. They sold me a car with defect and after multiple repairs they were not able to fix the issue. At last they mentioned that it is working as per design and refused to help. The general sales manager was very cooperative during purchase process but later when reported this issue, he simply said he can not help. Please avoid this dealer.

I brought a car from Martin honda And the salesperson was Wonderful, his name was Mr. Milton he cater to my every need I actually was going to get a 2015 Audi. but he showed me how I can have the Flash and still save cash. I wanted think my Martin Honda dealing with me in such a professional way but thank God for the sales person Mr. Milton. peace

Worked with Robert Martin and he is truly a great salesmen. He made the process of leasing my car so very simple and easy.This is my families second time using this dealership and we will continue to!

Dan Carlton helped me find my perfect fit. I wanted many fixtures including for the vehicle to be affordable of course. Dans first suggestion was the car I drove out of the parking lot and I dont regret it.Dont just walk into Martin Kia, ask for Dan Carlton!

Went there for service on my Nissan. Customer service is top notch. I went for express shipping and was done quickly.Recommended!

Rick Watterman had excellent service, with an amazing deal on a new vehicle. He’s a great man I will highly recommend everyone to go see him! He says everything how it is and very honest.

I love Martins. Doubt if I would deal any other place. I depend on them to take care of my Honda, and they have for 10 yes. Thanks Martins

It was a great choice of me going to Martin Dealer to but my first dealer car. My sales person were Tommy & Jose and thanks to them I bought the car i was looking for (While Lexus IS250 W/ Navigation). Both sales person have a great personality. They made my choice to be smooth and they helped me as much as they could with no pressure and no rushing me to buy the car. They are straight forward and honest. I have no words to explain the way they treated my dad and I. After all they also worked things out so I can could of bring the car home withing my budget. I RECOMMEND THIS DEALER THANKS TO TOMMY AND JOSE.Sincerely,Walter

Worst service I have ever, ever experienced in my life when buying a car. Ill go to Newark Dealerships next time across the street. Ive been to them and they are exceptional. Martin Kia however...People don’t know how to sell cars here. You have to help yourself and sell yourself a car. You have to know the process to follow, call the insurance yourself, test drive by yourself, ask them if they need proof of insurance (which they wanted me to send to her personal, not dealership email), ask them if you can have the second set of keys, ask them if you can leave, ask them where your license plate is at, when it’s been in for a couple weeks. Long story short, came in and nobody wanted to help me. Shannon was all about me buying a car on the phone, asked me for what I wanted and said she would find it (even said she found the color I wanted and when I got there it wasn’t charcoal it was silver), but in person, when Shannon finally showed up after waiting forever, was unenthusiastic, tired, delayed, distracted, disorganized, unprofessional, and an irritated person. She literally said I could wait to buy a car from one of the other salesman in a couple days, coming from the manager of the place. So after prompting the questions from her (vs. the other way) throughout the whole process and waiting 4.5 HOURS! to get a car I already had a pre-approval on, had the car in stock, and had an appointment. I left with my car completely disgusted. The only people that acted like a person working at a car dealership were some lady that kept saying: “She’s still not back yet?” (talking about Shannon) throughout the evening, the finance guy, and the guy showing me the technology. However, I had to sit and go through the technology for an extra 30 minutes because the guy mixed up the systems and insisted it was another way, when I said I didn’t think so. I also showed him a feature he stated this vehicle didn’t have. I never received any paperwork for the warranty I purchased, I never received an IOU paper for the accessory they promised me, or a receipt for an accessory I purchased. I called and reported all of this negative experience to Vernon. He was apologetic, and was niceish, said he was Shannon’s manager (later I caught him in a lie stating she was his manager), and he would make sure we get the accessories ordered. I said, “I thought they were already ordered.?” He said they were not! Frustrated yet again, I told him specifically I wanted a Cargo Tray and Cargo Cover. He said they should be in, in a few days. Called him after a few days, he says a few more days, called again, still not in. Finally came in and the Cargo Tray was a Cargo Mat. I texted him and frustrated as I should be as its been weeks, asked why the correct product wasn’t ordered when I verified with him twice when it was already supposed to be ordered by Shannon, and Vernon immediately called me back (not text) with an attitude stating “No, you did not say Cargo Tray” and in a condescending tone says I’ll order it and it will be in....in a few days. Not Im sorry for the confusion, well get that right in. Nothing like that. I was appalled. Two weeks later I finally got the Cargo Tray. I just couldn’t believe he had the nerve to call me back with an attitude. Completely unprofessional. The whole process WAS A NIGHTMARE here, was quite frankly TRASHY, and I have never been more DISAPPOINTED in my life. The lady I called asking for the license plat when my registration expired expected me to know it was ready for pickup. They did not tell me anything. I asked where I needed to go and they expected me to know to go to Honda. She even had an attitude. You would think in this economy youd have customer service, NOT HERE. DO NOT GO HERE!!! This place seriously needs work and Im surprised they are still in business. CRAZY! - With Love, your Level 7 Local Guide.

I had a great experience buying a car from this dealership. James Conkey was wonderful to work with. It was a no-pressure sales experience all around, which I appreciated.

What a wonderful dealership Martin Honda is.Thanks for being so good to me and helping me chosen a car of my choice.Mr Waterman thanks for helping me through this stressful time you are the man....

Dan Carlton was our sales guy...very knowledgeable about the vehicles. No pressure at all! As a matter of fact, we bought another Kia 3 weeks later! Highly recommend! Great experience! Dan

Martin Kia was patient helpful and very informed. Rico helped me get a brand new car! I told him what I needed the car for and he helped me pick an affordable option. If someone was trying to get a new car I would recommend that they go to Martin Dealers.

These guys have a 5 star rating for a reason! They dont lie to you, and they work hard to make sure things go smoothly for you. Plus they sell great cars!

I just bought a pre-owned car from here. Let’s start by saying Aaron Herzka has all my business form now on. I told my my budget and wants for a car. He asked me if I could stay in my budget what would I really want... Well I got what I wished! The best car under budget no hassle no games. Thank you Aaron for making this so easy and thank you for my amazing car. Will send all my friends to you and we will be back next year when my daughter turns 16!

I bought my last three cars here. Dealt with Herb Jordan. Great guy to sell you a car. Went out of his way to get me the cars and deals I really wanted.

Quick!

I had some serious credit issues due to a professional downsize job loss. I needed reliable transportation for my two new jobs. Rick Rowe Jr made my purchase of a 2013 Soul as painless as possible, treated me with respect, and made sure I was happy. I now recommend Rick and Martin Kia to all my acquaintances.

I had the pleasure of speaking to Carrie in the service department and she was such a delight! 100% answered all of my questions and even taught me a couple of things about my car. Ive never had such great customer service especially over the phone! Thank you so much Carrie!

As always, Martin Service Department was very friendly and very helpful. They took care of me and my flat tire quickly and efficiently. They are my service department of choice.

Recently purchased a new car from Martin and the service and quality has been excellent. Brett Smith was very helpful, knowlegeable and informative throughout the entire transaction. Highly recommended!

Best experience ever. I have purchased 4 cars in my lifetime, always from a male who intimidated me. I made a promise to myself to never be intimated by another salesperson. I met Stephanie Pelzer, who made the process smooth and uncomplicated. She is the consummate professional. I am telling my friends to look her up when they are in the market for a car.

Tracy! im young with not much credit and he got me approved and satisfied very quickly! Had a minor issue and Gino went above and beyond. The whole staff is wonderful Im glad I bought a Honda!

I just got my first car a 2015 Kia Soul. I am so excited and tell all my friends about the great options and the best salesperson. Stephanie is was helpful and understanding. She is so patient and made my this a great experience.

It was a very easy, great and exciting experience. I worked with Rick Rowe, Jr. and he was awesome. I used to sell cars over a decade ago and he impressed me with his knowledge of the vehicle I leased, which was a 2015 KIA Optima Limited. His delivery was bar none and he was able to navigate through every single setting of the computer with confidence while making it relate to me by asking questions along the way. For those of you who arent familiar with the process of car sales, the delivery comes after the sale has already been made and the car is basically about to be driven off the lot by the new owner. This is when a lot of sales people just go on to the next sale, never looking back. But not Rick! He actually came in on his day off just to make sure he followed it through until the end and you could tell he really loves what he does! His added personal touch makes him someone I would gladly work with again as well as refer friends and family members his way. Keep up the excellent work Rick and I will see you when I need another vehicle!

Wonderful experience at every step of the car buying process. Good price, great product, excellent and competent sales staff and friendly service. I will definitely be going back to Martin Dealership for my next car. KEN KAZARIAN IS AWESOME!! Best car salesman Ive ever worked with, hands-down!!

We are driving the car of our dreams! Thank you, Stephanie Pelzer and Martin Kia for providing amazing service while helping to get us behind the wheel of our new car. Stephanie was welcoming, not pushy, and extremely helpful. At other car dealerships, we felt pressured and knew that they cared more about making money than taking care of our needs. This was not the case at Martin Kia!They catered to our personal situation and worked with us.I really love my car and i tell everyone that Martin Kia got me a great deal! I have already recommended one friend who is shopping for a car; and from one car shopper to another, I highly recommend you ask for Stephanie at Martin Kia if you want to get a great deal from a great salesperson!

Our experience at this dealership was the best Ive ever had. Kris and Dan where a huge help with us purchasing our new Mazda. Kris helped my wife the first day she went, and started assisting her from the first second she walked in. The next time we went back, Dan helped us through a second test drive and the rest of the sales process; Dan is phenomenal! We want him to be on every test drive in the future, and just be by our side for the rest of our car shopping experiences to come. They worked with us like no other to make sure we were able to drive off in a brand new Mazda.

Fast service

Was in the market for a new car and started my search at Martin Kia. I originally wanted to try every make and model in the midsize sedan class just to make sure whatever option I picked was the right one.Working with Caitlin, she helped me prioritize what features were important to me and what my must haves are in a vehicle. After test driving the Optima, I was incredibly impressed. When I compared to other makes and models in the same class, there was no comparison, the Optima blew the competition out of the water.During the whole experience Caitlin was awesome in answering each and every one of my questions and did not try to pressure me into buying a vehicle after the first test drive. My original time frame was 2 months, but found myself driving off the lot a week later thanks to the exceptional offers that Martin Kia was able to provide. Would absolutely recommend both Martin Kia and Caitlin when purchasing a new vehicle. Will definitely buy from here again.

Very accommodating. Addressed by issue in less time that I expected. Always professional. Highly skilled.

Ive had the opportunity of working with Mr. Rick Rowe Jr. twice. He went over and above to make sure I was happy both times. He took the time to explain everything and made sure I was comfortable. I had a wonderful experience at Martin!

I’m so angry with you people!! I requested my warranty money back months ago and have been getting the run around!! You could care less about anyone if they aren’t buying a new car!! I have been running around and getting pushed around, Erik started helping me but has since been ignoring my emails!! It should not take 6-8 weeks!! I want my check in the mail tomorrow on expedited delivery!

In the market for a new car and went to few dealerships before coming to this Martin Kia dealership. Dan Carlton assisted me through-out the process and was very helpful and knowledgeable. We were attended too and acknowledged by the staff the entire time. I highly recommend this dealership.

Busy dealer ship, professional run shop but you dont get to talk to the mechanics. Ive had some communication issues where they didnt fully listen to my issues and ignored my input. Also had some repairs not carefully done but overall Ive received mostly competent service.

Take my car for service every oil change tires rotation always professional personnel there never an issue plus they wash it for free after theyre all done which is a plus at no charge waiting room is always nice and clean now always have coffee sometimes have treats bathrooms clean every time the way its not too long when you get your oil changed about an hour which is great cuz Im place to stay 15 minutes and they take about 2-3 hours to do it but check it out for yourself its nice clean Place professional people I recommend this place

Started the dealership games as soon as I walked into the door with downplaying my vehicles value against truecar, KBB, and other dealerships quotes I had paperwork to prove. Not a good vibe overall. The Im trying to help you out felt fake

I had a fantastic experience buying my vehicle from Martin Kia. Tracy Thompson is an excellent car saleman. Martin Kia was a one-stop-shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional customer service. I highly recommend going to Martin Kia, if youre in the market for a new or slightly used vehicle.

The work on my car was fine, and the waiting room is nicely stocked. That being said, when I was being checked in, by Art, and I said there was a problem with my air conditioning, I was giggled at incredulously and then marched outside so he could check it himself. Once the car was looked at by the mechanics it turned out that there was quite a bit wrong with my air conditioning system. I dont care what season it is, I know my car and do not need to be giggled at when I express concern. Additionally, when I said that I would be waiting for the car he raised his eyebrows but did not indicate to me how long the work might take. I ended up being there about five hours. Considering the [well-earned] reputation the car service industry has for being sexist, you might want to work on communicating with your female customers better.

Went there looking for an SUV, they only had one in the parameters I wanted. Nate was very nice, but I wanted to keep looking around. Ended up not purchasing a vehicle here but it was a nice place.

Was getting some preliminary info about some vehicles. Was satisfied with information.