I wish there was a lower rating then 1 star the worst auto parts store i have ever had to deal with being in the business for almost 40 Years,. i bought a navigation screen for a bmw x3 got the wrong tracking number 3 days later after calling 15 times and it was for someone elses parts now there is no answer on the phone !still have not received my part .....

Got my food food truck engine at a good price thanks.

We have been doing business with Best Metal for over 5 years. Gil always delivers. Very reliable used auto parts store.

Best junkyard quality parts honesty 👌 Ill recommend everybody to make this place your first shop stop.

Returned the parts never got my money backUntrust bussines

Good knowledgeable people..always have the parts I need!!... no complaints!

Wish I could give 0 stars this place is terrible they had my mechanic waiting 2 days for a transfer case they could have just said they didn’t have it so I could get it somewhere else, I’m going to be filing a small claim against this place for my missed work for 2-3 days and the stress and anxiety they put me thru NEVER EVER USE THIS PLACE Lacey user auto parts would be a better option 💯

Excellent customer services, quality and price . Very pleased . Best Metal is the best in town !!!

Very Good service. Very good quality... fair price. Thank uuuuuu!!!! 🙌🏼👍🏼

Good service! They have amazing management on time. High quality service.

Great customer service and speedy delivery!! We use best metal for all of our parts needs

I gave them 1 star to much....this place has so much potential but its sounprofessional, the staff is rude...its just chaos and could never get your parts correct...or on time....I will never order parts from here..as a owner I would address customer service which is what theyre lack of....unless the owners are just as bad...if anybody looking to get parts from here good luck ...theyre going to take you for a ride...DONT DO IT............................................ .................................................WILL NOT RECOMEND ANYBODY TO THIS PLACE....

DONT BUY ANY PARTS FROM THIS ESTABLISMENT THEYRE UNTRUST WORTHY. WE PURCHASED A USED ENGINE THAT WAS NOT THE CORRECT FIT FOR OUR VEHICLE WE RETURNED IT BUT WHERE GIVEN THE RUN AROUND TO RECEIVE OUR MONIES BACK. WE RECEIVED OUR REFUND BACK AFTER A WEEK BUT THE CHECK BOUNCED AFTER 2 WEEKS WE FINALLY GOT ANOTHER TYPE OF PAYMENT. ORDEAL OVER NEVER WILL RETURN I ADVISE THE SAME.

Zero Stars should be an option. Management is terrible and incapable of handling orders. Do not purchase parts from Best Metals they often lose orders and will not contact you.

Great customer service and honest people. They always make sure to do thier best to get me the parts I need on time. Definitely consider Best Metals my main place to orders the parts I need.

Great team, very knowledgeable and courteous!

If you are looking to get wrong parts, not delivered on promised timely manner, the “run around “ and when you show up for a refund waiting time is about 2 hours. This is your place.

Thank you for the help....Very nice staff, not very organized but very helpful and honest.Order a STEERING BOX for my BMW and was like new as hes promised.Thank you

Very poor service, it was a hassle to purchase a computer engine that I needed for my car. I went three times in total because they still did not have it ready. You would think as a customer buying from their company they would be a little courteous. Speaking in general here, if you purchase something from any place the customer should be treated with respect. Ok well anyways, the owner was very unprofessional, he was always on the phone. On top of that he sold me the wrong piece, and when I returned it he did not even bother to apologize for the inconvenience. Very rude. If you are a owner of a company you should AT LEAST know how to treat your customers, especially if they are females.

Great prices and excellent courteous customer service. 100% recommend this company.

It was Fine Service was great and they got a big selection of parts.

There really good gave me no trouble

Garbage!!! I ordered a mirror tuesday and friday I still didnt have it. Called in and they said I had to go pick it up because their truck was down. I told them I would wait till Monday for them to deliver it. Monday came, no mirror. I called back and they said I would have it tuesday. Never got it. DO NOT GET PARTS FROM THEM. I recommend International, Discount Auto Salvage, Amigos

Very unprofessional service .bought a diesel engine .to be delivered to Florida didnt get it shipped.till 35 days,after payment.didnt answer any of my calls during the delayed and to finished wasting my time motor was,delivered with no computer.owner failed to finish the,deal as we agree before payment.and stated on the credit card,authorisation form..in other words not a worthy business to do deals with .be awere...I wish I had,taken the time to read the company reviews. and avoided all the stress and waste of time.... this bussines dont deserve no stars

Best place to buy used parts, excellent prices and customer service

Best Junkyard around town.

Most terriblee parts no check enguine and trans sell garbage parts, no recommendation anywhere people

Horrible Customer Service. Ordered an engine for a customers car on friday, and it was to be delivered the following monday. They never showed on monday, and nobody answered the phone. When I called tuesday to find out where engine was, I was told I was scheduled for thursday. They said there was nothing they could do. So thursday comes, and Once again NO ENGINE. Nobody answered phone thursday afternoon or friday. These People have no idea how to run a business. Buy parts from ANYBODY else.

Theyre the best selling good a tested parts.

This company deserves no stars. They are trash. I ordered an engine from them and was promised twice I would recieve it by a certain time and my mechanic still has not received the part. Never again will I work with them again. Bad service and a waste of time. Beware and stay away!!!!

Dont waste your time, owner could not care any less

Amazing staff and great customer service! if i ever need parts this is the place to go!

Great place to buy used parts from I recommend

Very good attendance.

Most terrible place Ive ever had to deal with, just stay AWAY from it, dont waste your time and money, are you kidding me? one star is one star to much!!!

NEVER NEVER NEVER EVER BUY FROM THIS PEOPLE.IF YOU WANT YOUR TIME WASTED THIS IS THE BEST COMPANY TO USE.BEST METAL IS MORE LIKE WORST MOTORS.They dont deserve a star.All the reviews you read about them been bad is true.i wish I had read their review before I bought from them.They wasted 3weeks on a part I urgently need.i had called in time and they had asured me it was off and ready to go.They LIE LIE.I then called them after 3 weeks and they tell me they canceled the order.Please people save your money and you are better off buying from other junk yards but them..RUN RUN RUN

Needed door for Nissan Altima got lucky they had my color.

I had ordered a transmission from them and they lied it was already to go.was supposed to get it On Thursday and didnt receive a call or anything from them,called them on Friday but nobody answered.so I called them back the next week on Monday and they said they are removing the transmission from the car then and I should have it by the end of the week still nothing.Worst company dont buy from them.they will waste your time and the owner gale can hardly talk English and will hang up on you.very rude and slow.Take this advise or you will regret..RUN RUN RUN FROM THEM

Horrible customer service. Lie make you drive out there for nothing had me waiting 2 hours then said they will get the part now. Stay away

I ordered part they told me will be delivered next day, it took 3 days and i never got it, if i could put no star i will put it, very unreliable unprofessional guys......DO NOT USE THEM THEY WILL SIMPLY WASTE YOUR TIME

Not sure yet

Very poor customer service I asked a question and he just cut me off and said no..

Professional service

Good deal

This Junk I advise anyone to buy there because the guy has no word from the man, takes the commitment c you are after t makes him a clown, I ordered a piece p he friday p deliver on Saturday at 10am the owner c name d Betinho mi rolled at 2am then no delivered the piece or didnt answer the phone, I already took the piece out because I said I would be at the workshop in an hour at the end I had to put the old piece on and ask the customer to apologize, people who think they are going up are actually falling, so people don’t buy because they’re going to be angry the guy doesn’t even have a responsibility Junk trash

Good prices

Good service, they helped me in my problem.

What bad attention suggestion changed waitress and bad food

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