They were amazing, when I got there someone met me at my car, I left my keys in the car, gave my info n 25 mins later I was on the road. My windows were washed, my car was vacuumed, my fluids were capped off and most importantly, the attendance were very pleasant.
Theyve become too pricey, imo. did they always charge to top off coolant? Either way this location is one of better ones.
I was there in May for an oil change and the lady and her boss were great. They get 5 stars. I was there yesterday for an oil change and I drove my jeep a minute to my bfs house, then five minutes to his office where the jeep sat all day. Then I drove it back to my bfs house. The check engine light came on about a minute down the road. I was about 1500 miles early since Im leaving Saturday for southern Virginia. I wont be back. They didnt even put a sticker on the windshield for a reminder for the next oil change
I came in for an oil change and left with a broken glove box. I thought they didn’t put it back right after changing the cabin filter but nope, it’s broken and now I have to replace it. I won’t be going back to this location
Fast and attentive service. I do wish they had the option to pay from outside due to covid, I would much rather not have to go inside the crowded waiting area to pay.
Technicians top off my vehicle fluids and put air in my tires. Absolutely terrific!! Oh, and they put a replaced a missing tire air cap 👍
I changed the oil a while back and after 3000 miles later, I noticed theres oil seepage from the engine. I checked the oil level and to my surprise, there was about half a quart excess (mind you this was after 3000 miles of seepage). What kind of morons who dont know how to change the oil for a mainstream car (Camry)? Now I gotta clean off the oil cuz it affects the cooling. There are probably other problems in the oil seels and engine cover gasket. Having too much oil is far more dangerous than having too little oil. Please stay away from these people if you dont want your engine to break. Ive never been to a less competent oil change service than these guys.
Never had any issues here..staff is friendly and efficient
When I was going through the hiring process the manager tended to the other new hires before eventually coming to me. He also would go around working on the cars and do other various tasks before coming to me an hour two hours later. Very very very disrespectful. He also told me that the store next door was hiring on the day he let me go.
I was super surprised how knowledgeable the techs were. They did an oil change, AC recharge, and replaced the resistor to the blower motor. Their were 3 techs working on my vehicle at one time. I think they were all mechanics. Anyway I want to than Brendon for doing a great job. The price was good as well. Highly recommend.
Staff was pleasant, especially the guy that greeted me. Place wasnt dirty but also wasnt the cleanest jiffy lube I been too. Prices were high but all jiffy lube prices are high.
Friendly and professional services with a smile! Highly recommend!
Stopped in to get my engine coolant flushed since they recommended I check when the last time I had the work done. It had never been flushed ...they were quick and efficient with a good price. This was my second visit...i am now a loyal customer.
Went and got my back brakes done. Left the shop and my passenger brake start smoking like hell. Took it the next morning and they told me my bearing was smoking & not my brakes when it clearly came from the brakes. . They sent me on my way. Took it to Admiral tire down the street and they confirmed my bearing was fine and jiffy NEVER greased my pins and that was causing major over heating & my rotor to turn blue! Very unprofessional. Even the attitudes of the mechanics were unprofessional. You could hear everything that was said about you from the the garage. I’ve had another experience of them lying to me a few years ago as well. Never again.
EDITING ORIGINAL REVIEW: Contacted business and owner reached out to me that he will converse with the employees about this situation. I have been at this business before for oil changes and always had exceptional business. Because this situation has been handled appropriately, I will go back to them.ORIGINAL REVIEW: I got there at 3:17pm. They close at 4pm. One car in the bay and the guy wouldnt take me for an oil change... Not impressed!
Good service.
They were quick and to the point. Got my oil changed and a new filter, they were very helpful... but hated the fact that we needed more than just an oil change, we have an oil leak, amont other issues, but hey one thing at a time....cant afford to fix everything all at once! They did a great job...thanks Jiffy Lube🤗
$40 for a conventional oil change and they put my moms tire pressure at 40 psi good job fellas keep up the good work.
Great experience, as always! They do a great job! And all the employees were wearing a mask!
Good for quick oil changes for a decent price; and washed my car windows for me! they also offered a military discount to save a few $ and send out coupons if you sign up to get emails/mail from them that are helpful
Efficient and professional.
Great service and well mannered employees
Did not go there
Tried calling make an appointment half the day still no answer!!
The employees are always friendly and they do an amazing job.
Quick, professional and affordable!!! My go to place now!
Helped me at the last possible minute.Friendly crew and didn’t treat me like I was girl that didn’t know autos.Would recommend.
Fast oil change
Tremendous service. Very pleasant staff and quick service. They are informative about services but not pushy.
Got me right in. Had the parts needed. Didnt try to oversell other products, simply offered and let me know of recommendations made by manufacturer. Good place to get your vehicle serviced. Will come back for brakes too. Will use again.
They were very busy but they got me in and out in about an hour. Hiram was extremely professional and friendly to everyone! Thanks!
Only been to this lube shop twice, but both times it was fantastic (and Im picky about shops)
They were very fast. Reasonable prices. Friendly staff.ill definitely be going there again.
They took their time they explain to me everything that I needed to do what my options were they got me in and out of there quickly
Always friendly, quick and thorough.
Good service. Quick and easy oil change for reasonable price
Excellent service
Stopped in for an oil change. Customer service was very good and the service was fast and informative. An overall pleasant experience!
By far the best Jiffy Lube I have ever been to. My service was finished in under 20 minutes and performed by the entire team. Everyone at this location was extremely pleasant and polite, even holding doors for me, and no one tried to upsell me on anything I didnt need (which has happened at every other Jiffy Lube Ive been to). Thank you to the Jiffy Lube team for taking great care of my vehicle and brightening my day!
Really quick, no pressure service. Someone at Jiffy is focused on Customer Experience, hope to see them continue this journey
The oil change was fast enough. Tire rotation was twenty five dollars. They sheared a bolt doing it, and wanted more than a hundred dollars to fix it. Took it to a chain tire store with actual mechanics and got it repaired for substantially less.
Always fast. Friendly. Accommodating. Let me drop car and leave to eat. Dont nickle-and-dime me.
This owner and I never see eye to eye.He only thinks about law suits and not customer service. No coupons, you only get 1 star.
Quick, thorough service
Excellent service
Walked in for an oil change. Dude in the corner at the computer was fast asleep. Waited a few minutes then left...figured it was a bad omen
I can immediately tell when I’m trying to get ripped off, and the guys at this shop are NOT those kinda guys. Dave was super helpful and I highly recommend getting car services done here !!
Theyre always quick and easy. Prices arent terrible, and the staff is friendly.
Awesome as always
I will never go back there. Their service is terrible and their attitude is even worse!I went there for oil change, after that my car didnt even make to the next traffic lights on kirkwood high way (less than 1 mile), the engine shut down and all the alarm lights were on.So I went back to Jiffy Lube, they basically told me they didnt know whats wrong and I could not just assume that they messed it up. It was Friday night, they didnt offered me a ride home or told me they were going to take care of the mess. All they said was we didnt know if that was their fault!I had to call the tow truck by myself and took my car to Toyota world. The technicians in Toyota world told me that my car was not the first car that messed up by Jiffy Lube.Finally the diagnostic report showed that Jiffy Lube messed up the air filter and thats why my engine shut down. When I brought the report back to the them and asked them to pay for the bills, their manager DID NOT EVEN apologize to me for all the inconvenience. How RUDE are they!Please read my experience before you go to this terrible place!
Great discounts and services!!!
I called to get information about a recent job I had done on my car. After paying hundreds of dollars and the response I got was, “ You have to come in, we are busy”. You won’t be busy long ignoring customers
Friendly staff that does a great job
Very fast service but dont think they check the car very closely, my brake was told to be thin 4000miles ago but they didnt found out during maintaince check. Still very good oil change services tho.
Brendan, Richard, Sean, and Joseph are class acts and provided top notch customer service.
I didnt get my oil changed there
Quick service. Employees were very polite and efficient.
Went there today and had no issues, employees are respectful and professional. Would recommend.
The service was good and they were also very fast.
Went in to see why my serpentine belt slips off. Mechanic had suggested I needed a replacement. Prior to I informed him that I knew how to install it. Then he offered to do it without informing me of the outrageous price of $100 for 3 minute job. The manager gave a fake account of what happened and backed the guy. You would think Id at least get my windows cleaned and interior vacuumed for that price. Ive had Pep Boys install the serpentine as a courtesy! Thats the last of my hard earned theyll ever get from me.
The customer service guy Dave does an exceptional job.
Didnt add power steering fluid after it was requested before service was done.
This company does fraudulent practices! DO NOT GO HERE! 1 year ago I went to another Jiffy location and had them change out my air filter during an oil change. Yesterday my boyfriend took the car to this location to get an oil change while I stayed home w. The baby. During the oil change the brought out to him a filthy air filter and told him it needed to be changed. Not knowing mine was in reality fairly new he went ahead and okayed the service without my knowledge. My air filter was not in need of replacement after just one year. Total SCAMMERS. Will be contacting BBB.
Got in and out quickly
Friendly and professional staff who loves to explain there operation
I will not visit this place again, sorry.I have had an oil change here before and it worked fine. Today I visited the place to get my tire fixed (I had looked online in advance and jiffy lube in general does provide tire services but this location apparently doesnt, something that as it appears I found out later)As soon as I get there one of the employees approaches me and asks me to pop up the hood and place my keys at the drivers door which I did. They drive my car in and check engine and cabin filter etc. So far though NO ONE has asked me what I really need. Literally, no one. I need my tire fixed thats why I went there.So far I am like, ok its probably a standard process, thats how they roll. After 4 mins though another employee approaches me and asks me if I want full synthetic oil. At this time I inform him that I do not want an oil change and hes like well, we already drained it!!After a long back and forth of no you asked for one and me saying NO why would I, I did an oil change 2 months ago, full synthetic... the manager decides to refill my oil tank.BTW up to this point I have not authorized any work on the vehicle what-so-ever.So whats the issue here? Did I get my oil refiled for no extra charge? YES I did.My issue here is that I did not want all this, I did not ask for all this and no one acknowledged that they made a mistake here. They actually tried to convince me that it is my fault.So to conclude this. When I visit a shop1)I am not aspiring to fight with employees who dont do their job right, this drama is not and should not be part of my day.2) I dont want anyone working on my car with no authorization (whats next? and obligatory break pad change? no you asked for one etc?).3) In any case, I prefer to stay at any shop for 5 mins more and have someone spending the time to actually ask me what I want. Its called customer service.My life is busy enough to deal with people like this. And guess what: Midas is down the street. You have to wait longer yes, but they are more professional and probably thats why they are busy.Plus they have better prices for oil changes and a complementary tire rotation with full synthetic
This is the only Jiffy lube I will get my car serviced at. The Employee by the name of Shawn goes above and beyond this customers expectations.
Wow, the best service and it was very near closing time . Awesome experience
AVOID THIS PLACE LIKE THE PLAGUE!!FRAUDS WORK HERE.Went here for a full synthetic oil change and a transmission fluid drain/fill. Before they did the service, I stated that I had $15 off a full-syn oil change coupon, and 10% off any additional service coupon. The guy at the counter said, and I am quoting him now, Yeah, thats perfectly fine.So, I allowed them to do the two services on my vehicle. After this JiffyLube location completed the work, I went back to the counter to pay, and handed the cashier my two coupons who then said, These arent valid at this location, so I wont accept them. He told me that he wouldnt accept them and that I had to pay the full un-discounted amountor they would call the police for theft of services and have me arrested. So, I paid the full amount .. THEN .. that same cashier at the counter handed me a flyer for my next visit .. WITH .. GET THIS .. coupons for $$$ off my next JiffyLube Signature Full-Syn oil change, AND 10% off my next service!!!!I will NEVER go back to this location ever again!!!I SUGGEST YOU GO TO ANOTHER LOCATION, OR A WHOLE DIFFERENT SERVICE STATION!!!!!!
Get a oil change done quickly
Great place for oil change
In & out in a Jiffy ! Thanks guys
$60 for an oil change and they didnt even vacuum the car like they said they did...
The work is fine, but the attitude of the person handling the customers is rude to cold at the best. Guess, needs some customer service training!
Super fast and friendly
Fast service and friendly
Very friendly.
Great service.
Fast and friendly!
My favorite Jiffy Lube! Always helpful service!
Fast and friendly service
Fast and great service!
Great service and FAST
Quick
Polite, efficient, clean!
Fast and efficient
Close, convenient, great service
Great service
Top chop shop
Good.
Loved it
I liked it, for its service and attention of its staff.