Truly lucky to have came across this reputable business. Nelson was a sweetheart. He’s honest and tells you exactly what you need. He took care of me and my car in a timely manner. He did the state inspection and changed my sticker, helping me save time, money, and trouble by avoiding an unnecessary trip to the DMV. I wouldn’t think twice to go back again!
The gentleman who helped me went above and beyond to help me get back on the road. They were preparing to close up shop and head out. All other shops were closed, they are well family oriented and kind individuals. Thank you for your help!
I was driving to New York with my friend to hang out for my birthday and my car stopped on the New Jersey expressway. I was so upset, because I just brought the car and had it checked. I searched Google to find the nearest mechanic and I came across Nelson Auto Repair .I spoke with the owner Nelson on the phone and he told me to bring my car in and he would look at it. Once my car arrived he took time to look at my car to locate the problem and took time to stay later to tell me what was wrong . It was my starter and all the auto parts stores was closing. I was stressed out and thought my birthday trip was ruined .He gracious enough to take me and my friend to the train station so that we could take the path to New York. He told me he would call the junk yards and auto part stores in the morning and get my car fixed .As promised 9am he called got me prices fixed my car .He came back to the train station to pick us back up to bring us to a well running car. I definitely recommend this shop, because the owner really knows how to make his customers feel valuable .
The transmission on my car went and we needed a mechanic.. I looked online and read some reviews and came across Nelson and his shop.. he answered all of our questions and fixed our car within a few days.. after dealing with a horrible mechanic, it was hard to trust someone else and hope they wouldnt mess up the car even more than the previous person.. he is very knowledgeable and his prices are very very fair! we have had 2 cars fixed here and any and every question, issue or concern I had, he would take his time to answer.. majority of the times, it was the whole panicky I heard a strange noise concern and he would never laugh, he really helped us.. I would really recommend him to anyone who comes across this review.. you wont regret it! he will sit with you and explain anything you need to know.. he is a great guy
Great garage, they were extremely helpful the whole time. I called 5 different shops before Nelsons and they all told me it would be impossible to get my car fixed that day. They looked at my car and within an hour and a half they ordered the part to the shop and put it in for me at about half the price I thought it would be for an emergency repair. The staff was friendly the whole time as well
Highly recommended. Excellent service and professionalism in the area. Fair and very competitive prices within reach of all pockets. Thank you.
I travel from Middlesex County to Nelson because I know he will be honest and wont tell you that you need something you dont. I am so grateful to have found an honest mechanic that also gets the job done efficiently and without putting a whole in your wallet. Highly highly recommended.
The team at Nelson Auto repair is excellent. Do not be put off by the facility, if you have a German car thats where you need to go.
Took my car for a check engine light emitting misfire codes, and Nelson was able to isolate the problem. They properly mounted my ignition coil as another shop fail to do so, as well as replace a burnt fuse. In return, Nelson did not charge me anything for the brief service. Very generous staff, I would highly recommend this shop to anyone looking for honest work done on their car!
Nelson is very professional, decent and knowledgeable guy. He knows what he is doing. He is fair and will take good care of you. He does very good work. You would be 100% satisfied.
I had car trouble while passing through. And Nelson was very professional. He towed my car and fixed it promptly. :-)Did a great job. Thank you so much!!
Cheap, great service specially Mateus!! Nice guy and do a great job 👏
I went to Nelson today and he was honest and affordable. Highly recommend and now I have a new mechanic! Must go there.
Im editing my review based on my second experience. This shop/man deserves a 10 star rating.My second experience with this mechanic shop and Nelson the owner:This man is amazing! Not only as a mechanic but also as a human being and his dedication to customer service.While I was away and traveling I left my vehicle attended by my family. They called me to tell me that my car would not start. Hence, being that we are in North Jersey and they have alternate parking rules...I was worried about being ticketed and/or towed. I did not know what to do. So I decided to contact Nelson who had previously worked on my vehicle and did an amazing job. I explained to him briefly that my vehicle did not want to start and I needed the vehicle to not only be serviced but also find a way to get it to his shop. I suggested a tow truck to him and he agreed. However, this man came personally to my house, picked up the keys and vehicle, took my vehicle to his shop, serviced it, and did not charge me a dime because the issue was still under warranty. Yes people, you read that correctly!!! HE DID NOT CHARGE ME A DIME, A CENT, etc. And on top of that he returned my vehicle back to my house because I am still traveling and couldnt physically pick up the vehicle. And if that wasnt enough...its a holiday weekend (ie Memorial Day Weekend). Listen readers, this is beyond exceptional service. If you are ever in the Newark area and surrounding areas, and need your vehicle serviced, stop in your tracks (no pun intended) and take your vehicle to Nelson Auto Repair. Not only does he do quality work, but he also has outstanding customer service. I was left speechless! Thanks Nelson!And lastly, the last time I was there he had a Bentley in his shop that he was working on. Yes a Bentley...that just shows what type of service this place provides..................................................................Based on views, I am taking my vehicle to this shop. I will be updating with the process from beginning to end results.Update: Owner of the shop is very transparent. He updated me on the process with before and after pics. Gave me options for the best and less expensive remedies. Kept all old parts he removed for my viewing and inspection without me asking to do so. Also, gave me warranty on parts. Definitely recommend!!! Check him out! Ask for Nelson!
Best mechanic around and very good prices
I will recommend this places.he is very HONEST.
Best mechanic around professional and grate guy will recommend to anybody in need of a mechanic he fixed my f250 that the dealership couldnt
This guy is amazing! He seems experienced and gives right to the point advice.
Best mechanic in town very professional and fare prices 100% guaranteed
The best mechanic in newark.
The best!!! Very knowledgeable and most of all, very honest!!!
Very good work
Very good job super recommended
Excellent atention
Very good person and great professional
Recommendable.