I would not shop at this location again. Customer service is very poor. I asked for help and the employees are more concerned about the under-stock. I was planning on making a large purchase for my kit since I love MAC but who wants to purchase anything when my questions are not being answered because employees are busy doing everything else, and making me feel like I am bothering them.

Pleasant experience of shopping at this store but only because of the associate, she is an amazing person. She helped me to find my make up products. Cheers for that girl. She is the life of this store.

Amazing customer service! Wilmel thankyou!

The displays are not really clean. Empty or dusty shelves left and right.

The salespeople were excellent help me find everything I need it fast

Love the peeps that work here, they are always so nice and helpful. Stellar products!

Excellent customer service, good job.

My favorite makeup store...very friendly...customer service...never disappointed

The service was great as usual

Wilmer Rivera was very friendly !! Great customer service 😊

I dont like to shop at establishments that make you feel as if you are less important than the next customer; this is definitely one of them. I had asked for the eye liners and the associate pointed in the direction of the liquid and pencil eye liners. I walked over to the liquid eye liner sections and there werent any on display and I didnt know which was what. I definitely needed help. I turned around and the girl that pointed to the eye liners quickly helped this older lady at the counter. No problem, so I waited in line. Another associate (#2) walked behind the counter and assisted the other associate (#1) helping the older lady instead. Another customer walked in after me and the second associate quickly helped her. I continued to wait patiently. No acknowledgement was given. I lost my patience and left the store. I must have been invisible today because it was as if I wasnt there. Crappy customer service especially at a reputable cosmetic store.

Love this place

The store manager did my makeup on NYE thank you so much you did a fantastic job and made me feel so beautiful.... Many blessings to you keep up the great works.

My friend and I can in today, March 23rd, to be color matched for foundation. Today was my first time ever coming to MAC. Ive NEVER had better customer service anywhere! Shayla(Manager) BEAT my face! For those of you who dont know what that means; she did amazing on my makeup! I left feeling like a million bucks. The whole environment was so laid back and fun. Taliyah (Manager) was so nice and fun. I felt like I had known them for years. We chit chatted and goofed around and just enjoyed each others company, all while they were still attending to customers and never making sure everyone was assisted and checked out in a timely manner. Great experience! I will be returning 😊Thanks ladies 💜

I love coming to this particular Mac store because the employees their are so helpful and nice. When I first started shopping there I was honest with one of the girls and told I didnt know much about make up and she basically gave me insight on what each product does and kinda taught me some basics. Ive been going back to the same girl unfortunately I dont remember her name. I only had a problem with one girl there who didnt really help me find a foundation that matched me cause Im so pale (I wear the .5 and 1.0 mixed to creat the perfect shade for me) so I tend to avoid her if Im in there but everyone else is wonderful!

I am regular customer of this store but last week I came across with the lady with curly hair and glasses called herself manager was so route. I will never ever visit this store again and will not recommend to anyone 🤯🤮😤Worst worst worst customer service 👹🤛🏻

Felt very unimportant. My friend and I walked in without being greeted or even offered help. There were a total of 4 employees in the store at the time and no other customers. They were too busy putting make up on themselves to even acknowledge us. Not a good environment at all and the customer service sucks.

The staff was helpful

Did a great job with my girlfriends makeup

Makeup artist at the Mac counter was very respectful and helpful. I think his name is Wale.

Enjoyed the makeup clinicians & products. An awesome time with ladies with great personalities!!!

Love this store. But I am a makeup junkee. Love the lipsticks.

Love my mac ladies always so helpful

Eboni did my granddaughters make-up for her 8th grade formal!! Beautiful job, and had a wonderful time!

I love LOVE LOVE THIS PLACE❤❤❤

Never greeted as I walked in the door.. Never asked if I needed help! They continued what they where doing like no one else existed.. I will buy from Nordstrom instead.

I felt unimportant and also over talked! The artist did not allow me to really explain what I was looking for... didnt really listen Timmy concerns. On top of that frustration...she was so concerned about sales...every time someone walked I was put on pause so she can make a big sale! The bad thing...if I would have found my right color.. I would have purchased everything shown but I wasnt important that day

Very poor mannerism on the side of a workers. Bad customer service and poor communication skills. They simply dont care for customers unless you are a familiar face.

Horrible customer service! I will NEVER buy there again! They were tottaly discrimitating and disrespectful with me and my 2 friends today. The three of us are latinas and werent wearing fancy clothes. I was being helped by one makeup artist when another group or three white people walked in the store. The attendant stopped half way through the job and asked us to wait so she could help these people who had just walked in. 10 minutes later she comes back and puts on a concealer that was CLEARLY the wrong shade. (Even a child would know it wasnt the right one). She then asks is that good? (Seriously?) She stops helping us again when I, politely, double checked if thats the right color. She takes her time to help these other people. We wait and wait for a while, she helps them choose, walks them to checkout, makes jokes, laughs... Etc... until we couldnt bear it anymore. SHE TOTTALY IGNORED US maybe because she thought we were less important or didnt have enough money to buy these makeups... The rude manager also didnt help at all!!!We decided that was too much and went straight to Sephora, where we were SO WELL treated and got to buy all the makeup we needed plus some extra!This wasnt my first bad experience at this store!!! I dont usually write reviews... But this time, i felt soooo discrimitated in this store, i had to share!!!

Pleasant artist, but the concealer broke my sensitive skin out around my eyes; which means they are made with harsh chemicals

Forever in love with the brand ❤

Great place to shop

Cool place the ladies love it

The New Team separated, and service went downhill again

Love the lipstick

Unsanitary practices

Great customer service

Had what I needed, I was in and out

Makeup heaven

Cool place

Great experience

Ok

Love it

Lipglass

Interesting

Cheaper than Korea

Excellent