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Freedom Cycle
1110 Ogletown Rd, Newark, DE 19711, United States
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Freedom Cycle
Comments
Ro
Review №1

Awesome place seems to have everything I may or may not need

Me
Review №2

This place is the best! Got me parts faster than expected and had some things in stock no one else had. Knowledgeable and helpful! This is the place if you have a Harley.

Jo
Review №3

One of the best around if your looking for great service! Kathys knowledge of parts and accessories is second to none! Frank is a perfectionist when it come to working on bikes. You will not find another shop/team better!

Gr
Review №4

Staff was friendly and had exactly what I needed every time

Wi
Review №5

Your place for bike parts and the owner takes very good care of your needs and shes well knowledge

Ch
Review №6

Always a pleasure dealing with Cathy. She was able to return an unopened electrical part for me and I was able to use the money towards a rear tire for my bike

JA
Review №7

Never a problem soo far.gotta wait there busy but do a great service

Ir
Review №8

Very nice place they have a big variety of things And good prices i. Very satisfied with my purchase I recommend to you

Ke
Review №9

What great people, it was a pleasure dealing with Frank and Kathy. They are the best in my book.They are true to their profession .

Br
Review №10

Grateful for business top shelf

Ni
Review №11

Great experience dealing with and talking to Kathy. They tried to help me with my bike issue before I even went there for service. Super honest and helpful. Upfront about their time frame and even finished up my bike earlier and cheaper then expected. Great people!!! Will definitely go there again.

Jo
Review №12

Excellent service . Top notch . Frank and Kathy .. Good People. ..!

Jo
Review №13

Kathy is very knowledgeable and helpful when you need that special part or product.

Ch
Review №14

Very helpful and knowledgeable, will definitely be back!

Bi
Review №15

Little high in $ on stuff but definitely know whats going on and close by !

ed
Review №16

Have used freedom cycle for the last few years and always been treated good they always do good work

Do
Review №17

Five star all the way

Li
Review №18

Great location with lots to choose from. Must visit!!

Ti
Review №19

Kathy is Seriously knowledgeable about motorcycles and a pleasure to deal with. Im happy this is my local shop. I definitely recommend this place

Da
Review №20

Got the hook up on new parts for an old bike. Young lady really dug deep to find me the parts I wanted

Ed
Review №21

Kathy and Frank are great people. Theyre extremely knowledgeable and easy to talk too.

Ro
Review №22

Great place .. With great service

No
Review №23

Fantastic people, great service! We were on our way from Lancaster to Wild wood and my bike died half way, we had it towed to this location and they fixed the issue fast and efficient. Great people all around!

ja
Review №24

Excellent staff and service. If they dont have it in stock theyll get it. Been going to them for years. Kathy is great! Goes above and beyond for customers. They used to be right around the corner from me, and I still drive to Newark to get what I need. Better service then going to THE DEALER Do yourselves a favor and go there. You wont be disappointed!

Gi
Review №25

This place rocks, please do not look anywhere else. I felt like I know them for ever and they made me feel so welcome. I will never take my bike anywhere else.

Mi
Review №26

Best local bike shop period. No Doubt

ro
Review №27

I am really starting to realize that this place should be my 1st choice before going anywhere else.

Bi
Review №28

Great place. They have a lot of parts and accessories in stock and offer service on Harleys. They ordered me some parts and then came in the next day.

Tr
Review №29

Best ever! Customer oriented, knowledgeable, friendly & very helpful!

Ma
Review №30

Most of the time they have what I need. If not they can get it pretty quickly. The staff is very helpful and service is top notch. Besides, I prefer to support small businesses vice the big conglomerates when I can.

Co
Review №31

Every time I take my bike to freedom cycle the work is done quicker and cheaper then I would have thought possible.

D
Review №32

Customer service is the most important product any company sells. When a person buys into that they buy lots of other products....sometimes for life! I just experienced the worst and felt like I was being pushed out the door, especially because the customer on the phone must have been more important. All I wanted was coolant and the person stated they don’t have any. I can understand based on their main market is fixing air cooled Harley’s. But I guess they exclude all other types of bikes. I was also looking to find a highly rated place to have my bike serviced....I guess not here because the customer service is awful and they can’t work on bikes that need coolant because what would they have done if they were working on mine and there was low or zero coolant? I couldn’t even get out my other two questions because she just kept saying they don’t sell coolant, gave me suggestions on places to go and went back to the phone call. I’ll be taking my American v-twin elsewhere.

Ap
Review №33

Kathy is the best.this place treats all customers lile there family .not going anywhere elseAnd they do service 😀

bi
Review №34

Harley Davidson service, parts and accessories all in one place. People who know stuff and are interested in helping - what a plus! Love this place.!

Jo
Review №35

Frank and Kathy are awesome ! They go out of there way to help you achieve what you need done .

St
Review №36

The BEST bike shop around!!!😎

Je
Review №37

Great staff, great selection, great location.

Sh
Review №38

Its AWESOME when its actually open

He
Review №39

These guys are amazing only shop around open on Monday had a spare parts bin for a rare piece I needed willing to sell it to me got me back on the road Ill be back

Pa
Review №40

Great place to stop and shop Cathy and Other personal very helpful in anything you need for your bike.

Na
Review №41

I have been taking my bikes to Kathy, Frank and Dave for years. Kathy has been super helpful since our first encounter! I purchased almost all of my riding gear from her-and she took time to make sure I got exactly what I needed (boots, heated gear, leather coats and gloves). This past Christmas, she knew exactly what I wanted, and she secretly helped my husband purchased and wrap everything. Love this place so much! They have tuned up my bike, added new parts (foot pegs, heated grips, rear-crash guards and new back tire) all for a very reasonable charge. Once, I dropped my bike off for service, and Kathy took me home! This a family-owned business that goes above and beyond for their customers!!

Ma
Review №42

Kathy and crew are awesome

Ma
Review №43

Excellent place for parts and service! Kathy and Frank know Harley-Davidson and American motorcycles!

Wi
Review №44

People are very friendly and they have a lot of cool stuff in stock.

Sh
Review №45

Awesome - best word to describe the place!

Gr
Review №46

Very friendly and helpful staff!

sh
Review №47

Super helpful. Got my parts in a day - couldnt believe it. My bike was done when they said it would be. Ill be back!

Jo
Review №48

Best local shop for repair parts and advice

St
Review №49

Real nice people will help you with anything

Ki
Review №50

Still an awesome place

Gi
Review №51

Love this place! Cant say enough good things. Thanks to everyone at Freedom Cycle!

To
Review №52

Very helpful for all bike needs. If they didnt have a part they ordered it right then

Ro
Review №53

Excellent friendly service

Ro
Review №54

Unbeatable service and prices

Ro
Review №55

Very knowledgeable and helpful

ve
Review №56

Very helpful and very experience in would information I needed to be told of fixing my problems

Da
Review №57

Awesome customer service

Jo
Review №58

Great mechanic.

Sc
Review №59

Always been treated well.

Pa
Review №60

Good people

ke
Review №61

EXCELLENT SERVICE!!

Er
Review №62

Great place

Ch
Review №63

Two thumbs down.

Information
53 Photos
63 Comments
4.7 Rating
  • Address:1110 Ogletown Rd, Newark, DE 19711, United States
  • Site:http://freedom-cycle.com/
  • Phone:+1 302-286-6900
Categories
  • Motorcycle repair shop
  • Motorcycle parts store
  • Motorcycle shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–5PM
  • Sunday:10AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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