Best service in town Jamie really knows what hes doing gets you the right part first time every time
Staff was extremely helpful and courteous. I now prefer this parts store over any of the others in the area.
Had to get a new battery and was not only hard to find. Called several auto part stores to try and find anything under $300 and these guys found me a great battery under $100. Dalton went out and installed it and I was in and out in less than 15 minutes. Great service, great prices. Will definitely be returning when I need car help.
Greatly knowledgeable staff
When new management took over I had some issues but they were just coming into their own. Now that they have been running it for a while they have returned to the helpful Napa I have always appreciated. I will keep going here for auto supplies
Most knowledgeable auto parts specialist in the business
Great store. They have just about anything or can get it. Helpful staff.
Top notch service very good parts inventory if they dont have it today they get the next day very helpful personal in the Newberry store
Always have every part I need. Staff super proficient.
Very helpful people and if they dont have what you in stock, most of it theyll have the next day.
We bought a battery for our lawnmower from our local Newberry Napa store over this past summer. The man at the counter swore it would be good for over a year. It didnt last half the summer. I kept jumping it off and finally I get tired of it. Now I cant find a receipt and they are not willing to work with me on trying to replace it or get a refund. When I asked about keeping purchases in their systems the man I spoke with avoided the question, jumping into our brand of battery one had x amount of months worth of warranty, and we cant do anything about getting our money back for their faulty product without a receipt.Its a lawn &garden brand battery. Cheaper elsewhere. Paid almost 80$ for it at Napa because they are a name our family used to trust. Went to their website and saw that of course we were offered one of their more expensive batteries when one of the cheaper ones would of worked. Thats our mistake for thinking that a store that we would go to and trust would try and help their customers. Its also just great to know that they wont stand by their products and gaurentee false outcomes of said products.Now very frusterated, out of nearly $80 and a useless battery in tow, we will NOT be returning to our local NAPA!! Save your receipts people and brush up a little bit before going to buy things like this just in case they wanna swindle you as well.
Was my first time in this Napa pretty big store, a little crowded with the floor set up, but it has pretty much what you need. That being said this Napa is also got that good ol country feel! When you talk to the sales clerks they listen and the stories begin. Could have sat there talking for hours, if I wouldnt have been holding them up from helping other customers. Now I came from a small town and thats how we did it when we was coming up. Thanks for the great stories and the help guys! Keep it up!
Nice store
Extremely knowledgeable friendly staff that found the part that I needed quickly and efficiently.
Staff are always willing to help and are very knowledgeable.
Evan helped me find exactly what I needed for my Audi A4 and Napa was cheaper then the competition!
Got what I needed quickly
Very helpful like going into an ace hardware
Great group of folks!
Great people and great help to me
Okay place, great service, great attitude with workers
Have very good service
Super friendly!!
Jeter family of stores are good people.
They had the part I needed
They get you the right parts the first time.
They didnt have what I needed. The review speaks for itself.
Great service
Knowledgeable Staff
Great bunch of people
Got just about anything you need.
Nice friendly folks
Helpful service
Great people
Helpful and friendly
Helpful service
Great service!!!!!!