I have purchased two computers, numerous other products and had my sons laptop serviced from Computer Advantage and every time I go in there, the customer service is excellent! Mr. Larry Roth and his employees do an outstanding job of providing the best service, answering my questions and getting me the best deals possible. Honesty and genuinely attempting to help me to the best of their ability is the feeling I leave there with each time that I have visited them. Developing customer loyalty through demonstrating a positive, caring attitude and providing options that can fit each customers needs is an attribute that Larry and his team have displayed consistently. Thank you for a job well done in assisting me to meet my computer needs and keep up the hard work!Leo Scott

Every time I think my i phone issues are impossible to solve. They find a way to solve them. The staff are very knowledgeable and quick. They have great products at good prices too. If you are looking for an Apple product or need assistance this is the place to go!

I had a great experience. The staff were courteous and efficient. The turnaround on my repair was quick and the staff kept me informed.

Computer Advantage to the rescue! Not only did I purchase my second MacBook Air from here, but Larry was so kind as to schooling me more on the type of laptop I needed for my lifestyle. He made my whole buying experience smooth sailing. Larry was very informative and supportive throughout the process. I would definitely recommend Computer Advantage to family and friends :).

Great place. I’ve been a loyal customer for five years. Fast in and out. Outstanding technical capabilities and service.

Dustin was very helpful In diagnosing my iPad’s charging issues and in helping me select a new one. Very pleased!

Larry should get employee of the month…very helpful, knowledgeable and friendly. I thought I would have to go up to Atlanta for the apple store but this store saved the day.

The people were very certious and helpful.

I Was So Annoying And Kept Bothering Them But They We’re So Nice And Patient With Me. Replaced my phone After My Camera Stopped Working. Highly Recommend.

Computer Advantage, an apple store, has employees who are extremely knowledgeable about the Apple products they sell. The personnel are very courteous, display patience with the customers regardless of the item they are purchasing. The repair department provides prompt service and in many cases solve the problem immediately. The Sales personnel know their products.

Great service and customer service. Had my Mid 2012 MacBook Pro Battery changed recently. Also very knowledgeable staff.

Had an issue with my daughters Mac book, Larry and the staff went above and beyond to help resolve.Thank you!

My trusty Mac book air quit working after some water damage (I will never again not have apple care). Being a Realtor, I needed a new one ASAP. Larry in the sales department is a gem! He helped me pick the perfect new computer, showed me the best deals and his tech team was able to mitigate all my files from my old computer. I picked it up and it was ready to go. I highly recommend Computer Advantage for their products, staff and tech support! Excellent experience.

One of the top retail stores in this area service is always good with a smile treated so well when I go in there thank you

After 4 whole days of not being able to use my iPhone X because the apple logo was frozen on the screen and after spending hours on the phone with Apple and Sprint, I was told to try computer Advantage! Best advice EVER! Withing 15 minutes my phone was just like new! Spring was asking me 427.00 to simply send the phone back, yet I only paid 35.00 for Dustin to restore my phone. He was Awesome!

We had a huge problem with my wifes new IMac. The folks at Computer Advantage solved the issue in no time! Outstanding service from very friendly and knowledgeable people. I wouldnt hesitate to recommend them! Thanks guys!

Call apple get them to send you a box, ship it yourself this company marks up battery repair for what apple did for less.

Horrible service, I brought a 10XS max into the store seven days ago about touchpad issues. Two gentlemen looked at the phone did a diagnostic on it and it said since there was no damage to the phone it was under warranty and they would replace the touchpad. Scheduled an appointment for six days later at 1200. I bring my phone in to get the touchpad repaired and they said it would be $300. Will not use this business again.

Very helpful staff in setting up my new iMac and transferring data from my old one. Highly recommended!

Computer Advantage has a great team. They really worked with me to resolve my problems. They strive for customer satisfaction. On several occasions they finished with my computer well in advance of when they told me it would be ready. They go above and beyond to take care of all their customers...

The most distasteful, rudest customer service I’ve ever had. They’re only helpful to people of their liking. I’ve spent over $1500 with them and can’t believe they would act a type of way with me!

Thought this might be a difficult task . Boy, was i surprised! A great experience. Luke accomplished everything that was needed. Restored and transferred data from an old mac to a refurbished mac from store .Luke is very personable and knowledgeable and Im so glad to have worked with him. Yay!

Im sorry for playing with my wal outlet on facetime im so sorry

Came to store for an issue with teens phone. No money to be made and the staff was very helpful. Customer service 10

Im extremely happy with my Apple purchase from Computer Advantage Newnan. Their customer service is excellent! I have never considered purchasing an Apple product until my son told me that I should at least look at them. I decided to go check them out at the Newnan Computer Advantage store and I was fortunate enough to have Larry Roth help me. His enthusiasm and thorough knowledge for the products, and his patience in introducing the Apple products led me to purchase not just one, but two computers! This customer service is hard to come by and I am so glad to have found it. The quality of the products is impressive as well. I would highly recommend this store and the products they sell.

What a GREAT experience!!! I made the decision to switch to Apple products and the team at Computer Advantage was awesome! Everyone at the store had some part in helping me make my decision and get a tad more tech savvy. The follow up has been incredible, and the welcome at the door ..... super! I would recommend shopping with Computer Advantage to anyone interested in purchasing a new computer or I pad. You get the benefit of small town service with big world knowledge!!

I have purchased multiple computers and several accessories from Computer Advantage. Everyone is professional, polite, and knowledgable about various products. Great service!

I am new to Apple computers, and both the salesman (Larry) and the tech (Christian) gave me all the time I needed to understand their products and help me make the best selection for my needs. I never felt rushed or pressured. They were patient and spoke to me in terms that I could understand. I ended up buying a new computer and feeling confident that I would be able to take it home and have it up and running in no time, thanks to their teaching and demonstration.I highly recommend this Apple store. The service was outstanding. I spent a good deal of time during this buying experience, and I was able to see that they treated all the other customers with the same caring support as I received. This is a business of excellence.

Love this store! We have purchased all our computers and Ipads for years and have always had only the best service!

Save your time by not going to Verizon and go straight to Computer Advantage. Larry and Dustin are truly professionals when it comes to tech support. Thanks for the quick downtime on my Apple Watch. Ron Barreto

Exceptional customer service. Took my Apple Watch to get repaired and when Apple sent new watch it was damaged during shipping. Computer Advantage didn’t make the mistake, Apple did, but Computer Advantage acted quickly to offer solutions. I highly recommend them.

Outstanding customer service. Larry Roth was excellent and I highly recommend them. This is the way all companies should treat their customers. Larry went above and beyond what was expected. Give them a try, you wont be disappointed.

FORGET THE GEEK SQUAD AT THE OBESE COMPETITOR!! GO TO COMPUTER ADVANTAGE!!Great Service! They have great technical knowledge and skill. My repair was completed by Nick. He did an excellent job of explaining to me what the problem was and offered several suggestions to move forward. Nick was respectful and never condescending in his speech or tone. (Thats very important to me especially since this field is not my area of expertise) Nick called me several times to keep me posted of his progress. The manager Larry is doing a great job also. I have spoken with him several times and he always offered good advice. Thank you guys for a great experience. Todd Rivers

I have been this store twice in one week andDustin has been awesome. He helped me both times and never made me feel dumb.Kudos to Dustin at the Ashley Park store for all his help and patience. I will definitely recommend him to everyone. Great service and always pleasant. Thx Dustin, Terry

Excellent service!!! Thank you, Larry and Andrew! You guys are lifesavers. I was on the road with a disabled IPhone. The local Verizon store couldnt help but recommended checking with Computer Advantage. These two gentleman quickly found a solution and restored my phone with no lost data. Thats service! I highly recommend this store - go see them at Computer Advantage and ask for Larry or Andrew. You will not be disappointed!

The store isnt very professional. Everyone that works there is super lit. Larry is that guy! Larry will take care of you! Hes a real guy! He can teach you and your son a thing or two about life! I highly recommend going to see Larry

I highly recommend Computer Advantage. Had an issue with my sons iPhone and Christian worked hard to resolve the issue and make sure we spent as little as possible. My daughters phone had the same issue a year earlier and we got the same results. We are very grateful!

Great!Was looking for a Mac to travel with and going to this store has been a great decision and experience.Larry is knowledgeable and easy to work with, listens to what we were looking for and guided us through the process. This will be my second laptop purchased via Larry and its been right on with his approach to customer service.Highly recommended this store and the staff truly knows the meaning of Customer Service prior, during and after the sale.

Theyve had my computer for a week and I have heard nothing from them. Ill be going back to get it today and take it to a real Apple store.EDITED: there was a miscommunication/full voice mail issue, and they have rectified the issue. I would continue to use them in the future.

The customer service at this Computer Advantage is outstanding. I have used them twice within the last month, once for a MacBook service and upgrade, and once for iPhone battery replacement. In both instances, the staff and technicians went above and beyond to ensure I was satisfied. During my two visits, I had the pleasure of working with Larry, Chad, Aaron, and Michael. Thank you!

Some of the nicest and most helpful people I’ve ever come in contact with. Would highly recommend them to anyone needing service on an iPhone or other Apple products.

Don’t bother.. i only come in if I see the younger guy duke I think is his name but everybody else is rude

I came in the apple store in Newnan Ga and received the absolute best service I have ever gotten anywhere. I would recommend them to anyone, and if your technologically challenged like me they are great.

The manager called and tried to make it right. He is very nice. If you do go to this store, I would see him. but There costumer service was not very friendly. Make sure you get every detail about your repair though and read the fine print.

Computer Aadvantage in Newnan, GA solved both of my Macs problems and got me back in business. It is so wonderful to work with people that really know Apple products and have a Can Do attitude about problem solving. As a happy customer I would highly recommend Computer Advantage for all Apple needs.

Incredible alternative to driving to an Apple store. Very friendly and helpful staff. I had a problem with my MacBook Pro. Brought it in Tuesday and had it back by Friday. It had to be shipped back to Apple. They called me as soon as it came in. Awesome!

Larry Roth mgr. cleverly corrected a self imposed problem for me. He was patient and kind to this nontechnical client. I highly recommend him and his staff.

Its great to have a store on the Southside where you can test drive Mac products. The staff was very helpful and knowledgeable about all of the products. Great way to compare and get the right fit for your needs. We ran into some minor issues after the sale and everything was made right and to our satisfaction. Will shop and buy from Computer Advantage again.

These guys really took care of us and my wifes computer with professionalism and excellence. They also beat the repair estimate time by 24 hours, which was really handy, because she needs it tomorrow. Thanks Comp. Advantage!

My iPhone went into the washing machine for about 5 minutes. I immediately dropped it into rice overnight and stopped at Computer Advantage this morning. Matthew Godwin helped me and took the phone into the back. Look for Matthew if you want exceptional service (not that the rest of the guys aren’t exceptional). There was nothing he could really do for me but he pulled some rice out of the power port and helped me find a new power cord. In the end, even though Matthew could not help me, I was very pleased with his helpful and courteous demeanor when I was feeling rather helpless and silly for putting my phone in the washer... Highly recommend Computer Advantage in Newnan!

Christian was super helpful. Was able to get my I phone to charge by digging some dirt out of it. Went to Verizon first and they could not figure it out.

I have bought several computers and accessories in this store and the experience has been pleasant each time. I recently had my 4 year old iMac in for repairs. After taking the computer home, it worked for one day and was down again, this time it appeared to be for good. Anyone who know computers understands that sometimes electronics do unexpected things. I took it back and was refunded the repair cost. I guess they could have argued about the repair refund, but they didnt. I appreciate that. I then bought a new computer. Thanks for working with me guys. Ill be back!

Excellent service at Computer advantage. The manager, Larry, personally took care of all my needs there. I felt not only like a valued client but a friend who they wanted to visit often. There was no pressure. I got exactly what I wanted without feeling like I was being forced into a bad decision. Highly recommend.

Great customer service on the sales floor. Very knowledgeable! Service department works wonders and is very quick. I would recommend to everyone!!

Fantastic experience! Chad was exemplary! Diagnostics completed and batteries on order for both mine and my wife’s phone in a flash.

Outstanding customer service! The gentleman repairing my computer heard the disappointment in my voice when he told me the part didnt ship as originally scheduled. Aaron came in on his day off to fix my computer, because it came in! Yall, you dont get that much from anywhere, anymore! Extremely thoughtful and kind of him to do that!

Dropped by for a quick fix on my Iphone and was amazed! Great Customer Service! Super Fast, Friendly & VERY Knowledgeable! Good selection in store for Mac and they are able to order anything you need. Highly recomended!

Chad and Matt gave great service and were very helpful. Thanks for the great customer service. Would definitely recommend them for all you phone needs

Luke was awesome in helping me get what I needed. I hope everyone will come visit the store.

The staff was amazingly helpful while I purchased and transitioned all of my date from my laptop to my new computer. My set up was not an easy due to using Parallels, but Nick was awesome to stick with it and he was able to get creative and figure out how to put all of my data where it needed to go. Thanks!

Larry, the store manager, was so very helpful to me today concerning a problem with my iPad. Not only did he solve the problem, which was somewhat complicated, but he did it with great patience and kindness. Excellent service and manager!

Found Computer Advantage to be top notch. They were very helpful and diagnosed my problem precisely . This was far more convenient than traveling to Atlanta and scheduling an appointment with an Apple Store. In the end Computer Advantage saved me money, time and aggravation. I highly recommend this establishment.

Great

I cant say enough kind words for the customer service I received at Computer Advantage. Nick restored missing files on my computer. He kept me up to date on the status of my Mac as he worked to fix the problem. Im very grateful. I would definitely recommend Computer Advantage!Thanks again Nick!

My experience with Computer Advantage was 100% positive.After being unable to get an appointment at the Birmingham Apple Store at the Summit Genius Bar (seriously, its nearly impossible to get an appointment), I was referred to Perry Computer Services in Birmingham by an Applecare representative.  My experience with Perry was horrible (since they refused service, I was unable to complete a survey to explain my displeasure with the way they treated me).After the horrible treatment at Perry, I found Computer Advantage in Newnan, GA.  I contacted them and explained my issues and received enough information that I felt comfortable making the 4 hour round trip drive to have them service my Mac Mini.  Yes, I drove 4 hours to drop off my Mac Mini.  I had to do this due to the long wait to get an appointment at the Apple Store, the horrible treatment at Perry and Apple’s ridiculous policy of not allowing Mac Minis to be shipped by customers.Upon arrival, I was seen immediately by staff.  The check in process was extremely smooth.  They provided a level of service that exceeded that which I expect to receive at the actual Apple Store.  Computer Advantage staff, especially Larry Roth, honored every promise and representation they made to me, which is much more that I can say for Perry and even Apple.  The repair was completed on time as promised.  I did have one minor issue but Computer Advantage staff went so far above and beyond what was required to “make it right” that the experience actually endeared them to me and make me more likely to use them in the future.One of the highlights of my experience with Computer Advantage was the overall friendliness of the staff.  It was just an awesome experience to interact with them.  To further explain how happy I am with the experience, my mid-2010 iMac will soon be in need of service and I plan to make the 4 hour round trip to Computer Advantage, (8 hours if I have to leave and return for pickup) rather than drive to Birmingham which is only an hour away to use the Genius Bar or Perry Computing.

Outstanding service. Way more helpful and knowledgeable than Simply Mac. Well worth the drive from PTC!

I was having a problem with my brand new iPad that I had purchased at Brst Buy. The Geek Squad was unable to help me and they sent me to Computer Advantage. Larry was most helpful. He was able to solve the problem within a few minutes! Thank you guys so much!!! A happy grandmother can now communicate easily with her grandchildren😊!

Both Michael and Larry were All-Stars! Had a highly complex issue with my work phone and they navigated me through a solution saving me days and loads of cash. Will definitely be back to visit these guys again!

Great service! They solve my computer issues as soon as they arise.

Went there for help with my iPhone. Christian resolved the problem quickly. Everyone who worked there was friendly.and appeared to really care about providing good customer service. Ill definitely use them when Im ready to buy another Mac.

I recommend Computer Advantage very highly to anyone in need of service on their Apple device. The guys that work there were very nice and took care of everything I needed.

I was extremely nervous taking my Mac in. I learned pretty quick my hard drive was failing, which wasnt completely unexpected as it was nine years old. We opted to get a new Mac and asked for my data to be recovered, if possible. They estimated five to six days before it would be ready. Two days after dropping it off, on a Sunday (and Valentines Day), Christian from Computer Advantage called and said I was good to go. Christian was super helpful, answering all my questions, he even carried both my computers out to our vehicle, and I got my new computer, with all my data recovered, days before I expected to. I would definitely go back.

I had a problem with my ipad Air and dropped in to this place. I was not disappointed. Larry really went to bat for me and really seemed interested in helping me. I am so grateful for knowledgeable personnel at Computer Advantage. If I have any other concerns, Computer Advantage in Newnan will be my destination! Thank you!

The guys here saved my life! Like most older folks, terror strikes when a computer problem occurs. They not only took care of my flawed phone problem, but they did so with great humor, kindness, and competence.

Very nice people! Service was great and the repair was quick! I would strongly recommend this place for business and repairs!

Special thanks toLarry,Chad and MattExcellent Customer service. Apple support Sent me there.GREAT JOB

I want to thank Adam so much for your help. He was a great assist with my phone for I am not an advance user with IPhones. So once again thank you Adam

Excellent service! We will highly recommend them to others. Very helpful and thorough.

Didnt get the entire job done. Brought in CPU with two issues to have only one fixed came back in 3 times and waited over 2 weeks to basically be told doing the issue I had with them will render only more hardache. I do have to say the manager heard me out and gave me a true and sincere apology, of which the reason I re-wrote my review and added the extra star. to me owning up to your mistake as the representative of a company is a big deal. The manager offered compensation to me for my dealings and having to take the computer up to big brother Apple.... So good on him! This store is good if you need your computer serviced or need repair . I would say if it is a funny warranty issue due to Apple computers not making quality products anymore than take to the apple store as they will not screw with you at the corporate stores in the same way theyll screw you and then hide behind a authorized repair store. Apple is just trying to make that stock sore and put small companies in line for the down fall.

I would go somewhere else. They refused to replace my iphone 6s battery because its health was at 81% instead of the supposedly required 80%?? I took my business elsewhere and got it replaced with no hassle in under 30 mins.

The guys were great and went out of their way to help me with a Christmas present. I will be back.

What a pleasure it was to experience the patiences and professionalism provided to us by Computer Advantage of Newnan Ga. Nic was so considerate, having to work with two technology challenge husband and wife. He provided us exactly what we needed and did so in a manner that did not intimidate us, the unknowing.In addition, Larry (the manager), followed up to see if every thing was going to our satisfaction and if we had any questions.Even Michael, who was working with other customers, was so pleasant and showed us so much courtesy.We did not know that such a company still existed in our current environment. Expertise-Professionalism-Courtesy....We highly recommend that if you need the above, Computer Advantage is the place to go. You will be so pleasantly satisfied.

Took my MBP in to get the screen looked at, the guys working were great. They figured out it was due to an error from it being serviced at The Apple Store at The Summit. Definitely will be returning for any other Apple problems.

Great group of people everyone went out of their way to help me get my phone unlocked .

I purchased an IPad and Larry, the store manager was very helpful in helping me get it set up and sinking my IPad and IPhone up together. I was very thankful for his patience. Thanks Larry!

Kind and courteous. I was explained that this business is unable to repair an Ipad 3 due to the inability to use aftermarket screens. Ie If you dont buy it there, no repair. This supposedly to the blame of Apple.I imagine a certified installer is a valuable thing, but one whose hands are tied?

The customer service is outstanding. The service department and sales floor are both extremely helpful and thorough.

Been dealing with them for years because their sales, service and customer service is top rate ! Always my first stop for anything APPLE/ MAC. Highly recommend !!!!

I recently took my broken laptop in to Computer Advantage, and ended up needing a new one. From the beginning to the end of the diagnosis, sales, hard-drive transfer process, Adam was amazing. He was kind, understanding, easy to talk to and beyond helpful. However, mid-way through the process, Larry took the lead (during the sales process) and was condescending and obnoxious. He was high-pressure, dismissed every decision I made as foolish and was everything people dont like about salesman (even though it was clear I was definitely buying a computer there). The only reason I stayed the process through was because of how wonderful Adam was. The kid deserves a major raise in my book!

Amazing experience with having MacBook serviced with Nic and Larry at Computer Advantage Newnan. I couldnt have asked for a better team of people!! You have my loyalty. Thank you!!!!

I’m not sure what to think. I have an iPhone 7plus. I have had problems since I got it. TMobile, up until March, has tried to make it right. After March, all Apple products have to go to Apple Stores.Issue ONE - My phone drops over 90% of my calls. I was told that there are new cell towers (started six months ago) that won’t be done for six more months. After a dropped call, my phone freezes and has to be restarted.In all fairness, a check was performed on my phone that seemed to prove my phone operational. Historically, I have had to have two SIM cards replaced.Excuse ONE - I was told that Apple to Apple service is better than Apple to another brand. I believe that is not accurate because it doesn’t matter what phone my friends and family have, the calls are dropped st the same rate.I believe that to Not be a credible excuse because I normally use WiFi through Spectrum that is cable based. And yes, we have had that system checked out as well - including EMF issue possibilities.Yes, I have insurance.Excuse two - As well, Over usage in the area was to blame. My call can be kicked out if another user is on the system. Higher traffic on the system is to blame.However, when I was out of state. The same issues happened.I’m going to talk to TMobile again. Then I’m calling Apple for the truth.I’m sure this store is reputable in most areas but the cell tower excuse doesn’t fly for me. There isn’t any documentation from the county about expanding cell towers or boosting the ones already in service. I can’t locate documentation.This phone has had issues in the past but TMobile can no longer make exchanges, nor apparently, are Apple representatives. Yes, I have replacement insurance.Guess I’m going to Lenox after all.

I went into our local Computer Advantage in Newnan, Ga. Christian, one of the associates was very helpful and knowledgable. Would definitely be coming in for future because of Christians great customer service.

They couldnt help me with anything, your best bet is to go to a real Apple Store! Their customer service sucks, instead of helping me they would rather continue setting up the store.

Overall, a terrible experience. I brought my macbook pro in when it suddenly stopped working, and was told at the store it needed a new hard drive. $200 later, I pick it up and take it home, only to find that it doesnt even boot. I plugged it in and got the computer to start, but got an error message stating that my battery was shot. I calmly called back to the store to report the issue, and they informed me that I could bring it back in and would need to spend nearly $300 to have it replaced. I specifically remember my battery working just fine, and in fact was told by the technician that it was working properly upon diagnostics. The manager was beyond rude to me and accused me of lying, and my overall experience with this place was a nightmare. I would NEVER recommend it to anyone. I will simply buy a new computer else wear, merely as to not interact with this staff ever again.

Purchased a new iMac and they were very friendly and seemed to really appreciate my business. I like doing business with locals.

I just want to thank Dillon & Christian for the AWESOME customer service they gave me. I came in your store last week needing some help with my 2 iphones. Dillon probably spent atleast a hour with me helping me fix my new Iphone. My other iphone had camera problems & was eligible for the Isight program. Christian took care of everything for me. These 2 guys are Amazing. I will always be thankful for all they did for me. Brent Mullen

I brought my iPhone & MacBook in for settings issues and the service was fast, professional, knowledgable and fast!! Highly recommend these guys! Well be back!

I had purchased an iPad pro for here a week ago and this morning for some reason it would not read my thumb print and wanted my password which could not remember. Long story short Christian Novoa took care of me and got the iPad up and running. Im back to square one, but Ive only had it a week, so not to much to restore. Great services. These are the ones to go to.

Thanks for your help today! Larry was extremely helpful and solved my problem quickly.

Love, Love, LOVE these guys!My ipad2 croaked with the 9.3 update and would not activateTook it to these experts and they tried to activate for me first but it was no use. Along with quite a few others, my ipad2 was bricked and would have to be wiped and reinstalled, losing everything. Cost would be $35 -- I said Do it to it, and in no time, they called and said mine was fixed!! Best $35 I have spent in a log time.#1 Shame on Apple.#2 Shame on the Apple Store in PTC who said they couldnt help me, Id have to call Apple care.Kudos and then some to Computer Advantage - Newnan.