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Great South Harley-Davidson
185 East Hwy. 16, Newnan, GA 30263, United States
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Great South Harley-Davidson
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K
Review №1

Great service, friendly and informative staff. They greet you when walk in. They offer assistance if you need it . But at the same time they let you look around without bothering you. If you have a question they have the answer or will find it out. The Instructors that teach the motorcycle courses have a great personality, take the time to explain things and make the course fun. I had a great experience here and will definitely be going back. It has a family like atmosphere .

Mi
Review №2

The buying process was extremely simple. The sales team wasn’t pushy at all, they were patient and helpful. They give you a tour of the entire dealership and included a T-shirt and parts catalog as a gift. I’d recommend this dealership to friends and family.

Sh
Review №3

Great place to go, stop in and have a cold one look at those beautiful bikes

Qu
Review №4

My dad got a flat tire during Hurricane/Tropical Storm Fred driving home to Florida from a trip out to Sturgis. A different Harley Davidson said they could get him in a month. My Dad called the service manager( Dave/Darryl, probably not right) at this place and the guy was phenomenal. Offered to stay late 10 minutes if needed for us to get the bike in the shop. They were able to get the repairs done by close the next and were super nice about everything. Id give more than 5 stars if I could.

Ta
Review №5

Well I bought my ride tonight, bought my husband his this past summer. cant wait to ride.

Ad
Review №6

I had posted another review stating I wasn’t impressed with service at great south but Danny the service manager reached out to me offering to help me out and get me back on the road asap and I do appreciate that

De
Review №7

My husband and I visited this location today (June 5, 2021). Not ONE staff member greeted us, nor asked if we needed help. I personally walked by a few different employees.... Not a word for roughly 15 mins after being in the store. Upon leaving the store, the GM walked out of his office. Greeted us very pleasantly and asked if we needed help. I had a brief conversation with him in regards to the type of motorcycle I was interested in. I say all this to say.... Customer service is EVERYTHING. I refuse to spend $5 nor $30k with a business that does not have the common courtesy to say Good Morning ~ May I help you.

De
Review №8

You will never be disappointed at this dealership. They go above and beyond to help you with whatever your needs are. Take a ride to visit them, look around and chat with their staff, they are very accommodating to help you with your needs or concerns. Im very happy, as well as my companion is, with our new bike purchases.

Mi
Review №9

I recently purchased a 2021 Road Glide Special from Great South Harley Davidson in Newnan, Georgia. I travelled from Birmingham Alabama to make this purchase. Reasons: 1) Great South didnt hesitate on being able to get the exact bike that I wanted (ordered it directly from HD), 2) they were extremely competitive on price. They not only did not mark up the price above MSRP, they were able to beat everyones price that I had contacted. They found the bike, honored their pricing, and kept me updated at every step of the way.The price and getting the exact bike I wanted turned out to be only a small part of the experience. When I went to pick up the bike, the only way that I can explain it is that they made be feel like family. They were transparent, organized, friendly, and welcoming - not just my sales person but everyone involved in the process. I felt as if I were home and dealing with someone that truly cared. This is a rarity these days (in my experience).When loading the bike, Phill (sales professional) was right there to assist. Likewise, Donny (the delivery guy) saw us loading the bike on my trailer, stopped what he was doing, and walked over to assist. Nothing was at all pretentious - they truly cared about helping you get what you needed. Donny even offered to deliver it to me in Bham as needed.So, with all of that said, I highly recommend this dealership. Phill and the entire team made this an excellent experience. I dont know if it makes sense for me to drive 2.5 hours to have my bike serviced; but, Ill tell you that Im considering it. The experience was that good.Phill and Team: Thank you for the great experience! I will send as many people your way as I possibly can.

Ri
Review №10

The engine light went on and called them from the road and were told to bring it right in. We only waited about an hour and enjoyed the BBQ while we waited. Very friendly staff.

Ph
Review №11

I brought my motorcycle to them from the Harley-Davidson shop Tunder Tower in Morrow Georgia which I had a horrible experience with. These guys took care of the problem basically had to redo what they had already done it sucks I had to pay for it twice! I was treated with the utmost respect Ken was my mechanic and he is awesome!! He figured out the issue and fixed it right away! Dan is a service manager down there and I explained the whole situation with the other Harley-Davidson shop and he apologized for them and took care of me!

An
Review №12

Service department is the most welcoming of any dealership. Jef is one of the best. Always enjoy stopping by to see Preston and bud (like to call him yoho) great group of guys.

Cl
Review №13

Dont let yourself be pressured into something your not sure about check your interest rate with HDFC if you use them

Da
Review №14

Bought parts for my bike. Wayne answered all my questions. Hes very knowledgeable. Thanks again for my positive experience.

me
Review №15

Great bike shop!! Great, efficient service.

Ed
Review №16

Great service and the ladies in apperal are awesomeI really enjoy the Saturday gathering at the bike shop and talking to all the other two weelers .. the BB-Q is always good and Im always greatfull for the free dogs and BurgerYeah I spent more money than I should but Great South is well worth it

Ro
Review №17

Really enjoyed my experience at great south Harley Davidson. Ask for Teresa shes the best

La
Review №18

Went in to get a U.S. flag they were out of stock told me to come back in a week.They have a pretty good and montuori of new and used bikes enjoy the visit

Dw
Review №19

Great people they dont bother you they let you browse

Bi
Review №20

Always enjoy the time I spend there,,good people!!!!

Mi
Review №21

Ate here on sat.great food...good company..simply beautiful spring day just ment for riding. Not to hit not to kool. But just rite....

Fr
Review №22

My new bike is awesome. I’ve always dreamed of owning a New Harley, and this place helped me fulfill my dream!Thanks

Jo
Review №23

Best Harley-Davidson dealership. Fixed a Harley-Davidson mistake when other dealerships wouldnt. Great service that makes you feel like family.

An
Review №24

Nice store and very friendly staff.

Du
Review №25

Outstanding staff. I took up wayyy too much of their time, but they made me feel very comfortable with my hundreds of questions. Very good chance of doing business with them.

Do
Review №26

The staff was amazing. We were greeted by several staff members who welcomed us and told us to have a nice day. Awesome place to go.

SP
Review №27

Great south is a awsome dealership. Very friendly atmosphere. They cook most Saturdays.

Ga
Review №28

Had a great experience. My dad is in the market for a new bike. We ended up test riding 4 different bikes. During our visit we worked with Brandon. He was great! Not pushy, and very knowledgeable. We look forward to working with him again in the future.

Da
Review №29

Great place I was on the hunt for so parts and the parts rep helped me out and made sure i had the right parts and tools for the Job. Thanks guys, also thanks for the military discount. Didnt know Harley did that for my fellow service members.

Ca
Review №30

I was greet at the door when I walked in by the lady at the front desk. None of the guys said anything. Another lady can up and asked if she could help. I said I was looking for women jeans. I did purchase two pair. But I was kind of feeling like they were watching me. She asked if she could hold my items as I shop. Then she followed me around in the store. When I got ready to leave. I was looking at several bikes. No one can to ask if I needed any help. Dont know if I will drive 60 miles to go to this harley davidson store again.

Co
Review №31

Genuinely excellent customer service

Ke
Review №32

I just needed to pick up a few shirts for some friends but stayed for over an hour looking around and talking to the freindly employees. Of course they have beautiful bikes, the place was very clean and again, the staff was extremely freindly and helpful.

mi
Review №33

Friendly people wanting to help as much as they can to make u happy n what ever u want to do with a motorcycle

Ji
Review №34

Went in this morning to look at tri Glides and after 20 minutes of no sales help I left.

Wi
Review №35

Had a very pleasant experience this weekend at Great South Harley-Davidson. GC made it a fun time, and listened to all my concerns. Didn’t rush me and gave me plenty of ride time on different models to find the right fit. Can’t wait for the deliver guy to drop of my 2017 FXDL-S.

Na
Review №36

Best Harley dealership ever!!! They had the trike cover we needed. Everyone so nice and friendly, like a family. Cant wait to go back.

Ja
Review №37

I will only purchase my bikes and accessories from this dealership exclusively. Ive purchased a 2018 Street Bob and now a 2020 Street Glide Special. Both deals went smooth and without a hitch. Great staff and overall great experience.

Gr
Review №38

The employees here have seriously been a blessing. Great Service, Great People, Great South...

Gl
Review №39

Great place for purchase. People are the best representatives. I was very welcomed even though I was a prior Yamaha rider, but that didnt matter. It you want a great price and talk to great people, I advise everyone to check them out!

Ti
Review №40

Great place to shop with friendly customer service always.

Ro
Review №41

They have great service. They are no 1.nice people too

Ji
Review №42

Nice dealership. Grant was a great guy.

Je
Review №43

Service, parts and merchandise departments all have friendly and knowledgeable staff. Overall great from the top to the bottom of the chain.

Mi
Review №44

What a great dealership!!!! John Miles went ABOVE AND BEYOND to get me a bike they didnt even have in stock...spent all morning with us even when it was a busy Saturday. Not sure how many more bikes I may purchase, but I can assure you, if I do, it will be from Great SouthThank you John and all the great people you work with!

Da
Review №45

Its a Harley-Davidson dealership! nuff said!

Er
Review №46

Pleasure doing business with you

Mi
Review №47

Great experience with awesome people

An
Review №48

Me and my wife were about 300 miles from home on my 2010 ultra classic......happened upon this place by accident.......friendliest staff and best prices iv seen anywhere ended up leaving on a new road glide today......awesome place to do buisness

th
Review №49

I want to let all of you Harley people know about this dealership I’m 60 years old and have bought a lot of bikes in my years of riding and this is by far the best dealership I have ever delt with they are honest and care about their customers I live in Pensacola they met me half way to deliver me the bike I bought .the prices are better also if you need a bike it’s worth your time I delt with Brandon he is a really good guy answered any questions and sent me any pics I wanted.the whole process with them was a breeze. Thank you great south Harley!!!

Hu
Review №50

I would like to say thanks for a job well done to the service department. Also the parts department handled everything and got everything as well. The service tech did a great job and also noticed things the needed to be addressed. Yall all ROCK!Max, Danny, Luis and Jessica thanks again.

Pa
Review №51

We had excellent customer service. Was very pleased with the store the cleanliness. We were waited on a very friendly person by the name of carrot. Obviously a nickname.

Je
Review №52

Had the parts I needed and service was fast and friendly.

ki
Review №53

Just took the riding course. Loved it loved the instructors (Kay and Rick) made us feel comfortable and they were very knowledgeable. They took their time and calmed our nerves. We took the beginners all women course. Would recommend any women who is curious about riding to take the course. Thank you great south and Kay and rick. Had a great mother’s day. Ty great south for the flowers and cake for all of us moms. I got my license.

Mi
Review №54

These guys are outstanding. Extremely friendly service staff and so professional. I dealt with Max and Andrew to get my bike running again. They informed me of everything that was getting done. Explained it all to me. Even suggested ways I could save money. I wasnt treated like a paying customer. I was treated like Ive known them forever and the feeling of lets get your bike running right. First concern always safety and making sure I knew what was getting done and why.I will share this with all my Delta family in Atlanta Georgia. You guys were so great that I will tell everyone to make the drive to Newnan. No matter where anyone lives in Atlanta.Thank YouMaggie Brown

Gu
Review №55

Bought my first new Harley. John M. (Sales) is a local guy who rides. Very knowledgeable and friendly. No BS involved with the process. The entire staff was fantastic. Overall, great experience. Time to go ride!

Ti
Review №56

Plenty of new Shiney things to look at. Very friendly staff

Ru
Review №57

Very friendly staff and pressure free.

Cy
Review №58

They are professional and friendly. Love these guys.

Ti
Review №59

Thanks to Robbin for the great deal on the 2018 CVO Street Glide

Ge
Review №60

Great dealership great selection both used and new when the staff is outstanding

Bi
Review №61

The people it Great South moved me into a great bike thanks for your time and understanding while I made this choice..

Na
Review №62

Great dealership. Very friendly staff. Lots of beautiful motorcycles here!

sh
Review №63

Great products Great atmosphere Great people

Je
Review №64

I have a 2017 Road Glide, that is financed with HD and I am interested in putting up for sale or consignment. Bike has less than 3,500 miles on it and upgrades (ape hangers, pipes, solo seat). Bike looks brand new. It’s a gorgeous bike and rides great even for a passenger!

Hu
Review №65

Staff very helpful good experience

Do
Review №66

The people there are not pushy what so ever. Very clean and nice dealership. Very helpful staff. Price is as to be expected.

Lo
Review №67

Service personnel are awesome! Andrew met us at the garage and walked us through the whole phase of the claim. Found a new bike and brought it into Great South and Jeff took care of oil and a new tire. May not know everyones name but it is a team built shop professionally run. Nice doing business with you all.

Da
Review №68

Very friendly and professional. Big shout out to Kenny for his time and patience. Top notch dealership.

Da
Review №69

Its clean, airy; most of the people I like. The 3 ladies at the register and a guy in parts were extremely nice and helpful with a return I wanted to do because I ordered the wrong size. The parts guy found the one I thought I had ordered and really wanted. My little piglet has been grinning ever since.

Ro
Review №70

Terrell at the Service department took great care of me to keep me on the road. Thanks Man!

li
Review №71

Best purchasing experience I have ever had. They help in literally every aspect and are so incredibly welcoming and respectful. Will definitely be going back for all future business!

Gr
Review №72

Chris was my salesperson very knowledgeable helpful friendly

Fa
Review №73

We hosted my moms benefit ride here and it was great and their bikes are so nice man

Ji
Review №74

Very clean and great selection of Harleys. Friendly staff.

Ja
Review №75

Everyone is friendly and personable, but Ive never seen a dealership where they dont allow you to sit on the bikes. I understand they have them close together, but they even put the (dont sit on the bikes) signs on the bikes that are spaced out. In fact, theyre even on the trikes...kind of defeats the purpose to me. Also, the doc fee and freight fees are pretty steep; adds about 800 to the price.

Te
Review №76

Done been paid by full coverage insurance plus the month of accident yet hmm still want damn near a 1,000 bucks

Ja
Review №77

Walked in and was immediately greeted at the main desk. I was directed to Kenny Dillard who introduced himself to my wife and I and then proceeded to listen about what I wanted. He walked me to a gorgeous 2018 Road King which had 1200 miles but had nice aftermarket mods. 1000 mile service was also performed. The bike was a perfect fit and match to style I wanted. I wanted to wait and think it over and went home with Kennys card. After 3 hours, my wife said lets go get that bike. Dont have to tell me twice.Kenny was fantastic from listening to our wants and walking us through our options, including suggestions on insurance etc. Short time later, I was ringing the bell. And taking an awesome bike home.Also, took riding class from David Crow and David Hamilton. These guys are deeply experienced riders who are dedicated to developing the best habits in riders. The class is not easy and it shouldnt be. I grew up riding dirt bikes and wanted to learn better skills for road biking. These guys understand and communicate. And they make the class fun. I appreciate their instruction.Every single person we met at GSHD was affable, amiable, and professional. Kenny was fantastic and I appreciate him getting me on one of the greatest things Ive ever bought. Also appreciate the General Manager calling a few days later to follow up. Great experience and people.

Je
Review №78

Exceptional Sales Experience!!! John in sales was fantastic from start to finish he made our experience enjoyable! Parts, Sales MGR ( Cliff ) and the lady in motor clothing were great!!!!! You’ve gained a customer for life!

Da
Review №79

They were all amazing. Jason rocked it! He made the process so easy for me. He took charge of all of the hard stuff and all I had to do was come in and sign for it. I will definitely buy from there again!All of the staff made me at ease and made it fun and relaxing. They have a really great team!

Wh
Review №80

Just wanted to say thank you to Nikki for the great customer service that she provided to my wife and I yesterday.

Ch
Review №81

Not just good customer service it was great! Have always dealt with Andrew in Service and had good experiences! However today I went in and all I can say is Wow Andrew and the Service Mgr and staff went out of there way to help me with something that was not even a Harley Issue but a accessory issue for something bought on line elsewhere! I cant thank the Guys at Great South enough for going above and beyond helping me! Cant wait for all my parts to come in soon so Andrew can begin our new project!!!

Ja
Review №82

Great customer service. Bike was everything they said it was before I got to the dealership.

Sh
Review №83

Just out riding, 50 miles from home, husband has low air in tire, the find a nail and are able to replace the tire while we wait!

Di
Review №84

Katie Minx is great in customer service

Al
Review №85

I first want to thank Mike Clark and Mike Anderson for being such a big help in purchasing my first Harley. The people at this location are very personable. They take the time to really find out what youre looking for and whats best for you. The bike with the color scheme I wanted was not at the shop at the time but Mike Clark made a call and had the bike there by the end of the day. Thank you Great South Harley Davidson!-The Greek

Ni
Review №86

Rode my bike all the way from anniston alabama to their store with a buddy of mine. got there and didnt get any service. not even a simple hey how are you doing, ill be with you in a second, absolutely nothing. we walked around for the better part of 30 minutes and left. i understand some of the sales people had customers but not all of them. sad thing is they had the bike i wanted and i was ready to deal

Je
Review №87

**update**I dropped off my bike two weeks ago. I spoke with Andrew about receiving the estimate to send to the insurance company; he asked for my email address and said I would receive it by the end of the day. End of the day—nothing. I called the next day and Andrew said he couldn’t give me the estimate but that you guys would deal directly with the insurance company. I asked how to receive the estimate. Andrew said I had to come up and pick up a copy myself. Alright.So I came up two Saturdays ago and picked up the estimate. I hadn’t heard anything from the insurance company so I called—guess who hadn’t received the estimate.I just finished speaking with Wayne, who stated that the technician thought he had sent off the estimate but he hadn’t.Two weeks have elapsed with nothing. Not one person thought to check?Let’s go back to the beginning when I said I could send it MYSELF. When I had a payment I made it on time. I couldn’t have gotten away with “thinking I had sent it off.” On top of this I was told it could be at least eight weeks from the time you receive payment to get my bike back. I will not be doing business with you again. This is absurd.**I spoke with the adjuster who received the estimate after I called Harley—they emailed it to her. If you guys don’t want my type of business, so state.

Li
Review №88

Great customer service!

Cr
Review №89

Friendly and helpful

Fe
Review №90

Love the atmosphere and the friendliness

Ru
Review №91

Nikki Evans Burnes,, really working hard to take care of customers,,friendly attitude, Saturday was a day that she really kept us smiling,,,

M.
Review №92

Gene Evans’ Great South Harley Davidson is a landmark in Coweta County, a cultural hub, and the absolute best place to buy and service your Harley. The sales staff is friendly, approachable and knowledgeable. The store is huge, well organized and chock full of black and chrome freedom machines. Every weekend is a reason to go over and hang out, sit on a few bikes, and have a good time.

Ri
Review №93

Just got my new ultra classic. This shop is by far one of the best shops in Georgia. No games and no obnoxious sales guys. GC is a top notch sales guy. Real straight shooter and their finance guy is good too. Also they had the best price in town, I shopped around. Thanks guys!

N
Review №94

Great people

Da
Review №95

Tweet and the gang in service are always very helpful and make sure that I always have everything I need to service our 2 Harley Davidsons at home!

Ma
Review №96

Love it the staff was awesome.

Ke
Review №97

Great South is not so great - more like terrible. The company do not deserve any stars. Sales Rep Mike Clark and GM Kevin Lowe promised a deal to sell a bike to me - after it went to the service dept and after finalizing the price and I get a text 3 days later telling me it was sold to someone else. I will not recommend this location. If I was not a Harley Rider - I would sell my current one.

Gi
Review №98

Not good place. Slow service and high prices

Jo
Review №99

Great service very helpful.

St
Review №100

Andrew helped me with a small problem. I was in and out in 15 min. Great service

Information
100 Photos
100 Comments
4.5 Rating
  • Address:185 East Hwy. 16, Newnan, GA 30263, United States
  • Site:http://greatsouthhd.com/
  • Phone:+1 678-228-8213
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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