Ken you did a wonderful job with your professionalism! I appreciate you explaining everything in full detail to me as well as keeping me in the loop with the technicians eta. Yourself and the technician were very confident in the company as well as the installation! I must say I am very satisfied with my experience with you all. Thank you again!
I called many places, it always seemed they were too busy for me. !!!This business got back to me right away set up a time and date, the best part was they came to me.what a excellent job with such a wonderful price.Much thanks to Henry for an excellent job at installing my windshield, so fast efficiently most of all professionally, Great company.A very satisfied customer!!!!!
I needed to have my car windshield replaced after it was damaged and found Reyes Glass Group. I called for a quote and was so surprised at the price I didnt need to look further. They came to me the following day and promptly had the windshield replaced within 30 min. I couldnt have found a better company. Jeff the repair tech was on time, they were professional, gave me a great price and very efficient. I would highly recommend giving them a call for a quote.
I have an older car and after checking out the BIG names (one didnt call me back) I found REYES GLASS GROUP. My car was at the dealer for repair. Reyes went to the car and installed the glass. The job was perfect and I could not tell the car had been touched. Use these guys!!! They are better than those others.Thanks so much.
Alex is amazing, he’s very professional. He answered my call super fast. He made sure a technician was able to do the windshield of my car. He has great customer service too. Also, he has a very reasonable price. He will not rip you off and will give you a good deal. Finally, the technician was able to replace my windshield without any problem. Quality of windshield is great! Overall, I had a wonderful experience with this company.
Lupe came this morning and replaced the windshield on our Ford Escape. He was very nice and professional. He had the job done in less than an hour!
The communication and professionalism of Eddie, Javier, and Alex was above and beyond! They were so helpful, timely, and friendly from beginning to end. Javier even fixed my window in the pouring rain! I will always use this company for every glass need. Would 100% recommend!
Antonio was very courteous and friendly very professional. If need be I would use this company again. Thank you for your service.
Scheduled for next day after initial contact. Tech arrived on time, and clearly knew what he was doing. For me, the highest endorsement is that I would definitely use them again.
The Reps and service person were all very attentive and made sure my windshield was replaced in less than an hour. Great value! They were even willing to come to my job since I wasn’t at home! Definitely would recommend them for their service and value!
Great Experience. Great same day service and they came right to my driveway to replace my windshield. Very handy. Enrique was friendly, courteous, professional, fast & efficient. I highly recommend these guys for your windshield replacement.
I Called and scheduled for the next day installation with a 3 hour window! The day of installation, Henry called to verified the time that he would be there and showed up on time. He was a pleasure to meet, he definitely knew what he was doing. I watched a pro in action, he explained what he was doing and why. This is where he shined, we have a salvaged F250 Crew cab that was leaking water over the driver side. When he removed the old windshield and reveled why it was leaking. The roof was slightly bowed from the original accident and instead of the original shop repairing it they just applied sealant in the rather large gap which over time began to leak and rust. Henry cleaned up the old mess and applied a primer to the area, sealed the holes the rust left and installed the new windshield! After which he had me spray the area with water and checked for any leakage. With non found he cleaned the entire area and reinstalled everything back to original! Needless to say I am very pleased with the job, Reyes Glass group and the installer Henry. Would I recommend them, YES, in a heartbeat - GREAT JOB, and thank you for making this a great experience!
Where do I begin? It was a long day dealing with my insurance company trying to get a claim going to fix 5 of my windows to my car. Towards the end my insurance company decided to go with a well known company, however, the wait time was a week! With my husband and I having jobs at conflicting hours we cannot share one car waiting on this one to be fixed. I looked up windshield repair near El Segundo and this company was the first one I reached. The service from the get go was superb. I reached Eddy and he took care of me was able to get me scheduled for the following day, then like that he was able to get me emergency service and got a guy out to me within 2 hours. The car was in a time limit active towing parking lot and no condition to drive it somewhere else, he saved us another hassle of having to tow it somewhere for the night. Then out of nowhere I was hit with another curve ball and my insurance company was closed so they couldn’t verify my insurance due to it being an independent company. But one of the owner reached out to me and helped me get service anyways! Then Antonio came and saved the day! He drove all the way from Anaheim off the clock to take care of all the windows. He was super fast and did a great job! Everyone I dealt with at this company showed true care and concern in the work they do to help people who need prompt service and just to get on with their life after dealing with an unexpected situation. They have became my #1 go-to for window repair and will be recommending them to everyone for service. Thank you guys for helping and saving our extremely long and stressful day!
The communication with the business was fast and easy. They’re friendly and detailed as to what needs to happen. Antonio was fantastic! He showed up early (but called first to notify me with an ETA which is awesome)! He was very kind, professional and thorough. We will be using them for every glass incident we have, and recommend them to everyone!
These guys were nice on the phone, asked the most questions, and were able to schedule my windshield replacement the following day, so I went with them after calling around to a handful of places. The next day, they were communicative ahead of the repair, requesting pics of the windshield so that they had the info they needed ahead of time, and once the tech showed up, the work went by really fast.
Alex was helpful in making sure the insurance company replaced my windshield with OEM glass. They wanted to use a cheaper aftermarket option. He walked me through what we needed to do to make sure my windshield was the right one. I will use him for sure the next time a semi truck throws rocks at me!
Horrible experience. The windshield was installed. A couple of weeks later a hairline crack appeared. I contacted the company to express concern related to an installation defect. Repeatedly I was informed that someone would come out and replace the windshield. After waiting over two months with numerous follow ups the windshield was never replaced.
Great communication setting the up appointment, and was able to answer what questions I had prior to scheduling. Worker came out and did a great job installing our windshield on one car and repairing a Crack on the other. Will definitely recommend, and use it need be in the future.
I would highly recommend getting your automobile window replaced here. I walked out on a Friday morning to find somebody had smashed in two of my windows. I found Reye’s through my online research. Alex was extremely helpful, this was the only place where I felt like I was not being taken advantage of.The technician Jeff came to my house, he called and gave me his real time ETA, cleaned out all the broken pieces, replace my windows. In and out within the hour.Their prices are unmatched and you will get a Grade A customer service.
First, the windshield replacement was easy to schedule via text. The technician called ahead of our scheduled time to let me know he’d be arriving in 20-30 minutes. He was right on time, explained the process, told me the final cost for my windshield replacement and how long he would need. He got right to work and was done about 30 minutes later. He was friendly, knowledgable, and efficient.
The service was good, but beware about making payments over phone.. best is pay in cash.. I got the service done, which was very good but after a few hours, I see a $2000+ transaction on my credit card. I am not sure how secure their payment system is. I got it cancelled by calling the credit card company and they replaced the card.
I had Jeff as my technician and he did an excellent job. He was very nice and respectful to my car, he did a great job replacing the windshield and did it quickly. Would use these guys again for sure.
After a car ran over a wooden block on a highway and ejected it onto my windshield, I needed a replacement ASAP. I called for advice and they were super helpful. They were able to come to my work the next day and fix it while I was at my job. They were kind, professional, and my windshield looks great! Glad I called them.
This was so easy! I was able to communicate a time through texting. Alex was very responsive and professional. They came out the next day to replace my windshield! I’m super happy.
Awesome service from all involved! Im sorry cant remember the gentleman from my early morning phone conversation but very helpful. And Henry my technician was very fast, efficient and professional! Will definitely refer all in need when necessary! Thanks again guys!
Henry was amazing at not only replacing my windshield, but carrying a conversation!
This has by far been the best company I have ever dealt with. From customer service wise on timely matter To outright professionalism all around. I’d give them 100 out of 10 any day and I got them off of Google wasn’t even a referral you guys will take care of you more than you’ll ever see coming. I highly recommend choosing on your own wisely but there’s no way around it that they make you feel like family. And did I mention they are the best pricing by far out there. Again thanks Eddie and the guys, Henry for being amazing and just wanted to share my 2cents (way more than 2 cents).
Car side window broken overnight by someone couldnt think straight; empty car with no tinted windows. Person broken the window even left blood all over inside the car besides the mess.This is the first business I contacted (not the only business) and sticked with. It took 4 days before they got the window glass in-stock due to covid supply chain issue (strange time indeed) which is common these days no thanks to certain officials people elected imposing incentivizing policies to criminals.From Mr. Ramirez who answered my call to Alex dealing with my frustration on the next 4 days up till Jose the technician working on my car, this will be the group of professional I would call to have my car window replaced again. Hopefully in a distance future, yet seem imminent base on this wonderful climate of soft touch sensitive all-behavior welcoming environment. For the one hour which I watched Jose worked on the car, he seems know exactly what he is doing. The window glass was replaced quick, smooth after door panels was carefully and methodically taken down. He even make sue there was no shatter glass debris before put everything back. Mobile service, reasonable price. New window glass. Happy customer.
I would honestly call Safelite and get a quote first. Because this was ridiculous.I drive a 2013 Dodge Dart. I ended up paying $350 even with this $100 off Groupon. Alex quoted $289 before the service,after the service was done He tried to charge me $395. Claimed he was doing me a favor by giving me $40 off. So what is the purpose ofthe $100 off Groupon again?The excuse was miscommunication, more like no communication. With issues such as the Covid-19 pandemic some need to budget their money. You never know people’s situations. Very unprofessional.
Great service. Alex accommodated my schedule and Henry the person who replaced my windshield was excellent!! I had never heard of The Reyes Glass Group before, but HIGHLY RECOMMEND them!!
Osman was great came to my job so I didn’t have to leave work and fixed it very fast and efficient +warranty’s definitely worth the price
Henry was fantastic! Very fast and professional. Good pricing. Alex was also very nice and quick to respond make appointment. Overall, an excellent experience. I will call this company again.
Alex was great taking payment and making sure the service went well, in the meantime Lupe or Jesus was outside ready to repair my window, it took him about 15 min not even joking, best glass repair shop and was cheaper then all the competitors!
Fast response very friendly and helpful, great price professional and great service very happy to call them🙂
Awesome job! On time and was billed exactly what was quoted. Very pleased with the service.
I worked with Ken in sales, East and personable. He got me a better price than 5 other companies called and checked in with me all the way through the experience.The installers were efficient and excellent at what they did. They came to my house and were done in under 45 minutes. I’ve had windshields replaces over the years and this was the easiest experience yet. Thank you!
Totally recommend Reyes Glass!! Henry was our tech and he was awesome!! He explained what he was doing to my inquisitive kiddos with a smile which I really appreciated and got the job done in a reasonable amount of time. Will definitely recommend to family and friends!
Excellent experience! Ken is very knowledgeable and super nice over the phone! The technician was on time and very fast. 10/5!!! I wouldn’t trust anyone else to replace my windshield.... Thank you very much!!!!
My daughter had used this service for her OEM windshield replacement at home in the past, and had good results. Time came for my windshield replacement, I got estimates for after-market glass and install and they were in similar price ranges. I decided to go with Reyes Glass Group based on my daughters experience. Jesus kept me informed of arrival time, replaced windshield, and let me know work and seals were covered under lifetime warranty. He was professional and friendly. Would recommend them to family and friends. I did have the option for OEM windshield but was too expensive.
Everyone was very friendly and accommodating. They were quick and efficient and were able to schedule me in for next day service! Thank you for making my experience so easy, will definitely recommend to others as well as use their service again. Great job guys!
Very responsive and professional on the phone, made the process easy, and inspired confidence that it was a solid trusted company. Highly recommend their service.
Working with Reyes Glass Group was great! I told them the year and make of the model of my car and that I needed a windshield replacement. They came the very next day to my house and replaced it in my driveway. Such great service and friendly folks, I would recommend their service to anyone who needs glass repair. Thank you guys! Keep up the good work!
Overall, My experience with Reyes Glass Group ended up being good. The scheduling? Not so much. I was told by the scheduler that my windshield would be repaired the following day, first thing in the morning. That would have worked out great for me, it wouldn’t have impacted my personal schedule like it ended up doing. The tech told me he realistically wouldn’t make it out to my workplace until late in the afternoon. If this would have been communicated to me early on, I would have been okay with it. The tech called and rescheduled for first thing the next morning because he thought it would be too hot to do the previous afternoon. I agreed and he showed up first thing the next morning and replaced my windshield without incident. Other than the late communication of changing the installation time for the work to be done, I am happy with the result. Next time let me know what’s going on in advance!
I was very pleased when I called on a Saturday and spoke with Ken. He was very professional and detail oriented, it made me feel very comfortable knowing that the job was going to get done and done right. I really appreciated the great customer service he provided - something that is unfortunately hard to come by. Thank you Ken for being so professional and having such great customer service.
The wind shield repair guy named Everett was very perfessional and did a very good job. He also contacted me before and after he arrived to do the replacement. GOOD JOD!!
I called Reyes early this morning and by noon they had someone at my place replacing the windshield, their Tech Ramiro did an excellent job and was very professional, will definitely call them again for any future services, HIGHLY RECOMMENDED!
Quick and easy service! Ken who I had spoken with answered my call immediately and was able to get me set up and now I’m back on the road! Technician was very nice and helpful as well. Will send all my friends and family over to talk to Ken!
So helpful! Replaced my windshield day of and it looks incredible! Also used a groupon & now have a lifetime warranty. Would recommend them to anyone and everyone
This is my second time using this company, very good customer and great quality work! I recommend this company to anyone looking for auto glass repair!
Very professional. Called and scheduled the appointment, showed up on time. Extremely friendly. So far no issues on the quality of glass! Will definitely refer them in the future!!
I called in the afternoon to get info about a windshield, Ken quoted me a cheaper price than his competitors. He also gave me a next day appointment of between 9-1 & said Id get a call when theyre on the way. The tech called me then arrived at 10:30. The Tech & his helper completed the job by 11. He made sure my car & windshield didnt have any fingerprints or smudges on it. Im very pleased with the fast & friendly service I received & I will definitely recommend them to anyone!
I was very happy with their response to my call. Very good price and they are very professional!! Left everything clean and tidy!
They did a FABULOUS job, came to our house and as the price was very competitive (we’d shopped around to confirm good pricing) we got both of our vehicles done. I would highly recommend Reyes.
Quick and prompt service at a very good price.
Jose was very professional and helpful and got the job done quickly. I would use Reyes glass group again for window replacement or repair.
If you want a mobile, efficient, windshield replacement I would definitely suggest this company. The fact that they will come to your home in order to do the work is fantastic. Above and beyond.
I needed to replace my windshield ASAP I’m about to take A long trip and was worried that I wasn’t going to be able to fix my windshield on time; so I went straight to google and I was in a mission to find the right place to go and have my windshield replaceFirst number I called I was confirm they had my windshield in stock and I was ask kindly If was interested in setting a appointment for the replacement, I was a bit hesitant due to I really like to do my research and compare prices but Alex was so kind and keep me updated in confirming my windshield was in fact available and Quote me a great price, so I was sold and we confirm appointment for the next day; two technicians arrived to my home and replaced my windshield and I was shocked! the work was done in matter of no more then 30 minutes.this guys deserve 10 star absolutely safe me from stressing and calling different places. I’m absolutely grateful 🙏 Thank You Alex and unfortunately didn’t get the names of my two technicians but thank you guys for the great Job!I’ll will Recommended with family and friends.
Tech was on time, replaced windshield in a very reasonable and efficient manner. Was very pleasant to deal with. A1 company.
Ken was very professional on the phone and was able to help me better understand what the process was going to be and answered all my questions. (I had a lot. Lol) I was very satisfied with the experience I had and would recommend to anyone in search of affordable and professional car repair. Thanks guys!
5 stars all around! Highly recommend this service. Thanks for everything!
I have a high end luxury vehicle that I did not trust letting just anybody work on. Neither did I want to pay the outrageous prices the dealership quoted me when my car was broken into and I had to replace my drivers side door glass. A friend recommended me to Reyes Auto Glass Group and I was amazed by the entire experience. They came to my home the very day after I called and were done in about an hour. When I inspected the job I could not tell that the car had ever been broken into. They removed all the glass out of the door frame and floor boards, replaced all the door panels exactly like they came out of the factory and were completely understanding of my attention to detail. Thank you for a job well done.
Service was prompt, courteous, and professional. The installer was efficient, professional, and knew exactly what he was doing. I was very pleased with the entire experience.
I called just two days ago for a windshield replacement and they got here today and completely replaced my Winshield in about 40 minutes. The service was incredible. The technician was professional and so nice. The price was reasonable and i would highly recommend. Everyone i talked to from a quote to the actual service was so sweet. Telling everyone i know about the great service and price
This was one of the few found on-line transactions that has left me 100% satisfied. My call (1st time) was answered by a live-person who was able to provide all the details of what services were offered, what my best options were, negotiate an agreed upon price and set an almost immediate appointment...... all without placing me on hold or transferring to someone else. I was impressed!Almost as impressed as I was by the the two techs who called in advance and showed up on time. They were knowledgeable, personable and professionalism. They pointed out areas of concern, answered some of my nosy questions, were fast and efficient (didnt waste a minute of my time) and had my vehicle looking like it should!!! All this and I never had to leave my home / driveway.Take this from someone who does not typically do on-line surveys for work / services that are done as they should be.... this was a 1st class transaction and the service was executed and accomplished above and beyond what was expected. A+ rating in my book. Call these guys!!!
Was very convenient Antonio came to my place and installed in less then 20 mins very knowledgeable friendly professional staff exceeded my expectations and very happy with the results and definitely recommend this place
I was staying in Austin and working in a town about an hour west. A vandal broke my driver’s side rear window by throwing a rock through it. The weather was 45 degrees and raining so I had to get the window replaced ASAP. Reyes Auto Glass was the third company I called after starting with Safelite. No one else could do the job in the timeframe I needed but Reyes said they could be there the next morning and they were as good as their word. The technician was professional and texted me twice to coordinate time of arrival. He did an excellent job in a timely manner. I hope this never happens to me again but if it does I’m calling Reyes Auto Glass first.
Spoke to Ken and he was able to setup an appointment for the next day. My insurance company recommendation couldnt schedule an appointment for 2 weeks. The technicians arrived well within the allotted time slot. They were courteous when giving instructions and answering questions. The work and cleanup was done promptly. Pricing was inline with the insurance company quote. I would definitely recommend them for service.
Reyes Glass Group is awesome! I had a huge crack in my windshield. I saw their reviews online and called for a quote. They were here in less than 24 hours. I highly recommend Reyes Glass.
Antonio did a fantastic job, very easy and great customer service for a great price!
I called Al to see if they could replace my windshield and he had someone out to my apartment complex in a couple of hours.The technician was on time and quick in his work, he was done in about an hour.The windshield looks great and the process from beginning to end was hassle free. Definitely recommend and will absolutely be calling these guys again for future needs.
I spoke with Alex and he was so willing to help and they were very flexible with working around my work schedule. He offered to come to my job but I was able to get it done at home for a later time. I called Alex by 3 and by 6 my windshield was repaired. I appreciate him and Felix for their work and customer service was fantastic! You will not be disappointed when you use them. I would definitely refer them to anyone and use them again!
The service was excellent! They came on timeAnd finished the job in an hour. Very professional and I recommend them
Very easy, I called in the morning and they were out in the afternoon. Beautiful job.
I called Reyes Glass Group at 0730 to get a quote. Quote was great, no crazy pricing. Then they were able to schedule me in the same day!They came in the scheduled window gave me an hour to meet them at home, and finished fast with no issues. They gave themselves an hour window to complete the job, but they way they operated it was efficient. The gentlemen that worked my car, knew exactly what they needed to do. I will definitely recommend Reyes Glass group.
I contacted Ken regarding getting my windscreen replaced because of a crack. He was very precise about the information he needed in the form of pictures and was able to schedule a next day appointment for me. He gave me a window in which I would be contacted to let me know when the technician would be on his way. I received a call during the window to let me know somebody was an hour away, he showed up on time with the correct parts. Job was done in 45 minutes with no inconvenience to me. I worked the entire day and was on conference calls when the tech called and showed up and was able to juggle both obligations with nobody being the wiser 😀It was a seamless operation. Appreciate the ease of doing business with Ken. Would be happy to recommend Ken in the future.
They helped me out in a jam the same day (someone busted the driver side window overnight), were super nice/professional and a fair price 👍 thank you!
From speaking with Ken on the phone to setting the appointment all the way too the technician took less than 24 hours. Great price and fast service. Would use again.
Wonderful experience! Great price! Excellent service. Exceptional communication! Super friendly tech CAME TO MY HOME & replaced my windshield. Took only about 20 minutes. I highly recommend Reyes!
They came very earlier than they had said! This was great because I get off early from work. The glass was super nice on my car and extremely clear and of good quality. My tech was SUPER nice!! He asked for me name and made sure he called me by my name. He transferred all my sticker tags and made sure everything was easy. It was super painless. They came right to my job so I didn’t have to miss work. Their customer service was super nice!!! And friendly and patient!! Just send pics of your car with the info and they quote you and come right to you!
Antonio was within 15 min of expected timeframe and performed the windshield replacement flawlessly! Reyes came to my house and saved me $150 over Safelite!!! Talk to Alex and get a great deal!!!
Ken was the original person I met via phone. He was kind and extremely helpful. Ricardo was the gentleman who fixed my windshield and he was also quite pleasant and did a very professional job. I definitely recommend this business. Cheerfully M.Woods.
Ken was very pleasant to talk with and very knowledgeable. Helped me diagnose a problem and got next day service.Technician was very professional and courteous. Was able to work around my schedule. Would recommend
After not having another company show up, I called them and they fit me in. They did a great job. Very well pleased! Thank you for being professional and reliable.
Outstanding service and great prices...highly recommended! Fast and friendly quote over phone on weekend and set appointment for next day. On time and glass was changed out within 1/2 hour! Thanks for simple and affordable solution! Highly recommended!
Great service, quick and efficient!Would definitely recommend!!!!
I found Reyes thru online research for my windshield glass replacement. Alex was a knowledgeable professional to answer all my concerns and worked in my needs efficiently. . Service is done with good quality product and efficient delivery. Great customer service care, and reasonable price too. I definitely recommend this place.
Nice employees from initial phone call To the one that called on appt. Day to verify the service for that day .to the installer that replaced my windshield .Price given for windshield glass and replacementWas the best n lowest that I found . I recommend this company to anyone needing.glass work for auto.
I only had a small budget to work with but I am lucky enough to drive a nice car. Ken at Reyes Auto Glass Group helped me to find a windshield I could afford and they came out the very next day and installed it. I would definitely use these guys again for any Auto Glass repairs. Thanks so much. I appreciate it guys.
Reyes Glass group saved me. Not only was the staff very knowledgeable, professional and friendly they were also very efficient. I had to get the windshield replaced on my son’s 2015 Nissan Rogue and Alex helped me out a lot. He broke everything down and made sure I understood. They are an all around great company. The technician was on time. When he arrived he explained what he was going to do and informed me of the do’s and don’ts after the job was finished. He was friendly, professional and quick. The prices were great compared to everyone else who quoted an arm and a leg. I would definitely recommend this company for all your glass needs. Thank you Reyes Group. I appreciate all you did to make sure I was completely satisfied.
Ive used these guys twice. Both times I called around and they gave me the best price. Their guy showed up on time, was professional and courteous. The work was clean and looked great. I highly recommend these guy .
Great place to get your glass fixed. Willing to work with me especially being a single mom with low funds they gave me a GREAT price which I deeply appreciated!! They come to you, fixed it under an he in my driveway. I got to watch the whole process. The techs joked around with me and my boyfriend very friendly bunch and explained whatever questions we had pertaining to the process. I would go here again and refer all my friends to come here too. Great customer service wonderful job!!!
Very professional and very fast. I definitely would use this company again.
They were fast, and very professional. Jose did a great job, and cleaned everything very well. Looks like nothing ever happened.
Ken ordered a new front windshield for my 2007 Lexus convertible and had it installed within three days. The weather in Texas was constant rain so We made arrangements for the windshield to be installed in my garage. Everything went smoothly so now I can pass state inspection before I get a ticket. Many thanks to Ken !
Shattered my rear windshield on accident today and needed immediate service. Called Alex with Reyes Glass Group and scheduled the glass to be fixed asap. Professional and caring to my situation. Im very pleased and recommend this company to all. Thank you Alex.
Fast and accurate service.
Called this morning for an estimate and was given a very reasonable price to fix my windshield for my BMW. Alex was very nice and informative and was able to get my windshield fixed the same day 2 hours after talking to him on the phone. His coworkers came and finished the job in 45 min !!! They did an amazing job and I will definitely refer them to my friends and family members. Again thank you so much for the quick fix and exceptional customer service!!!
Less than 24 hours after losing rear window... Window fixed better than before it was broken! Cleaned all remnants of breakage! This is my go to place for future issues! Ken is the man!