I went to Postall in Newport on a saturday afternoon with two pieces of original artwork for shipment to the west coast. I was charged in excess of $300, but told that one of my packages would arrive on Friday, and the second would arrive the following Monday. That was acceptable. I was also instructed that I would receive tracking information by email. When I did not receive anything a couple days later, I called. I was told that I should be receiving information, and that FedEx had not picked up on Saturday. When I brought the packages in, I had not been told that FedEx would not be picking up on Saturday and that my packages would be sitting there Over the weekend.Anyways, on Tuesday, three days after bringing my packages to the facility, I still had not received tracking information. So I stopped by to find out what was going on. I was told that, Gee, they were really busy and short handed, and my packages had not gone out. In fact, they were still sitting on their floor.As I told them that day, I will never ever under any circumstances do business with them again.If they are too busy to process your packages for on-time delivery, then they should at least be honest about it. I deserved the truth. I deserved the option to take my packages elsewhere to have them delivered on time,

Received exceptional service at the counter. Thank you.

Postal as been a wonderful partner in meeting all of our shipping needs as a small business. Very professional. Staff is supper knowledgeable and always goes above and beyond! Would highly recommend Postal to all my business partners in Newport!Soap and Water Newport Owner

I asked to go ups, they sent it fedex. I asked for ground and in no rush. They sent it overnight. Cost me an arm in a leg. They lied to my face even when I double checked. Didn’t give me a receipt and said they would email me a tracking number after I left the store. Very shady, won’t be going back again!!!!!

Tom and his team there do EVERYTHING! They are a great group to work with for business and personal feats.

Great service great people love it!

They say they open Monday at 8am. I was there at 7:58a and sat there until 8:12a and no one came. They were not open when I left, and I was late to work for no reason. Not only do I find this extremely inconvenient, its very unprofessional.

I recommend this place because the attentions are very good the staff is well trained and always very attentive to the need of whoever arrives!Thank you!