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Devaney Energy
177 Wells Ave, Newton, MA 02459, United States
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Devaney Energy
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Ca
Review №1

Devaney Energy service person came out to do the regular seasonal tune-up and check up on my oil heating system. He was on time, friendly, professional and thorough. Ive always had very good service from Devaney and would recommend them highly.

Mi
Review №2

I have been a customer off and on for 20 years. I keep trying to find a better price per gallon with other companies but even when the others can beat the price by a few cents the customer service doesn’t match Devaney/Arcudi. I always come back.Everyone I talk to is helpful and polite. They always find an answer to my questions - and I can be a PITA- but they remain polite regardless.They recently replaced my leaking 40 year old oil tank. Their price was competitive and the workmanship excellent. They cleaned up so well, except for the new tank, I couldn’t tell they had even been here.I am on auto delivery and have never run out of heating oil even with heavy snow in the forecast.

Be
Review №3

Excellent annual maintenance service! Also were extremely helpful in referral to another company to install new oil tank. Everything went smoothly.

Ma
Review №4

Fantastic company, been threw a lot with them sadly including an oil leak. They have been great in resolving the problems. With very difficult tenants

Ma
Review №5

Fantastic Service! I received same-day service for a pressing problem though it was NOT an emergency. The service tech was knowledgeable, friendly and efficient. The problem was solved at a fair and reasonable price. Customer service on the phone was also excellent. Highly recommend Devaney Energy!

Ri
Review №6

A pleasure to deal with, and Ive found them to be very reliable.

J
Review №7

If you enjoy being treated like an actual loyal customer, do NOT do business with Devaney (Arcudi). I had been a loyal customer for 7 years, but when it matters most, they dont care. I dont usually write reviews, but when I do, its official. Take it for what its worth.

Li
Review №8

Great company to deal with. Office personnel is very nice and friendly. The service technicians are knowledgeable, friendly, respectful of property. I would highly recommend Devaney Energy.

Da
Review №9

Professional organization. Service technicians always thorough, knowledgeable, neat, and friendly. Office staff polite, helpful and expedient in dealing with questions. Supervisors courteous and willing to assist with any related issues on oil deliveries, furnace purchasing, service and contracts

Ma
Review №10

Excellemt service team .somewhat expensive on items not covered in contract but very responsive

El
Review №11

I have had good service from Devaney for both oil delivery and annual service with NormGiven the latest gas issue in Maynard I am happy I use oil .

Jo
Review №12

Devaney was very prompt about calling us prior to the visit and Tony was very efficient with performing the annual maintenance. We have been pleased with Devaney’s professionalism for many decades

Ir
Review №13

Have been using Devaney Energy for several years now. Response has always been excellent whenever fuel or propane deliverers were requested. Area surrounding oil burner has always been left extremely clean after the yearly oil burner cleaning by staff. I would highly recommend this company for your needs.

Ma
Review №14

A bunch of con artists. They have several business names they use to lure people into contracts that give them free reign to bankruptcy you. They often deliver on the weekends so they can charge a much higher price than advertised (up to $1.00 over the listed price) because I had to send someone out on overtime this weekend, even though youre on automated delivery Monday through Friday. They go by Blackstone Oil, Arcudi Oil, Devaney Oil, depends on the day of the week as to what theyll answer the phone as.

Ka
Review №15

We had a terrible experience with their “budget plan”. We were set up on an auto-delivery with a $200/mo payment plan, the payment amounts were never changed to reflect what we were actually using once history was established. Instead of lowering the monthly amount to compensate for this, or not charging at all when there was such a high credit balance, they wanted to increase the monthly payments. We decided to switch to a more transparent and affordable company.

Wi
Review №16

Devaney Energy is the best company out there. I had an emergency no heat situation at the most inconvenient time, and they responded within two hours and fixed the situation. All the employees are knowledgeable and professional. Five stars.

ja
Review №17

New boiler installed, no issues, good work Devaney !

Om
Review №18

Friendly staff, did a thorough job on the maintenance of my boiler.

Jo
Review №19

The annual service personnel are friendly and know what theyre doing.

Da
Review №20

Ive been using Devaney Energy for 5 years now, and they have always sent knowledgeable service people to my house. I like to ask questions and learn about whatevers going on in my house, and the technicians have lots of information to share. Their service plan is worth doing as well.

Mi
Review №21

Once again the Devaney service was great. The technician arrived on time, was polite, efficient, and most impressive of all, he laid drops cloths from the outer door to the furnace room as there was still snow on the ground outside. That care was most aprreciated.

Ed
Review №22

In the 34 years that I have lived in a house with oil heat I have done business with 3 oil companies consecutively. For the last 6 years the company has been Devaney Energy, and they are the best in my experience. Services have been oil delivery, boiler maintenance, new water heater and new oil tank. Occasional issues have been resolved to my satisfaction. I am pleased with the results.

Ri
Review №23

Been a Devaney customer for the last couple of decades. Always prompt and excellent service as well as timely oil deliveries. Very courteous staff. Highly recommended if youre thinking of changing your oil dealer.

Aj
Review №24

Very responsive and helpful. Fair price. Good communication throughout.

h
Review №25

Positive attitude of the repairman

Ja
Review №26

Great service! I have the annual service and delivery contract. The maintenance on the heating systems is staffed with excellent and knowable personnel. I highly recommend their services and products.

Ka
Review №27

Used many years. Reliable energy provider. I never have to worry about the delivery, they are always in time.

De
Review №28

Courteous and socially distanced technician. Devaney staff are always helpful and professional.

Su
Review №29

The oil delivery man was not stopped by snow and ice that was not able to be removed! His efforts were very much appreciated!

He
Review №30

Great service. Always pleasant workers.

Ja
Review №31

Our oil tank sprung a leak and they quickly came and patched it within an hour. Then the entire thing was replaced a week later and it only took two hours. Great service.

Ja
Review №32

They are always there when you need them. The techs are informed and very professional and very nice.

Ja
Review №33

Devaney did a great job getting me set up with a new account.

Ro
Review №34

Excellent company - customer of many years. All technicians who have come for yearly maintenance have done an outstanding job - punctual, neat and efficient. Delivery of oil never an issue or concern.

ir
Review №35

I find Devaney (DEH-va-ney) has good oil prices, they come regularly way before the oil gets too low, the people I have dealt with are knowledgeable and friendly, and every service call (we all have them when something like a pump fails) gets responded to in a prompt and efficient manner. I do have a service policy with them, but like all service policies (cars, electronics) there are exclusions, just something to be aware of. I am very happy with Devaney, been with them about four years now.

Ja
Review №36

Showed up on time, did a full service and cleaned up before leaving. Job well done!

An
Review №37

I have been a customer of Devaney for several decades! Reliability is what comes to mind first. From the rare emergency call, to the annual burner cleaning, to the pleasant responses from office staff, I have been quite pleased with my experience.

Jo
Review №38

They have always been knowledgeable of what needs to be done.Drivers are very curious.No unwelcomed surprises in billing.

ne
Review №39

I have been with Devaney Energy now for over 30 years and my experiences have been nothing but A1+++. Their office and service depts. have been terriffic. I think I will stay with them alittle while longer.

Fe
Review №40

Great service

Ca
Review №41

Devaney Oil continues to provide excellent service (Ive been a customer for more than 10 years). Their staff are knowledgeable, efficient and good problem solvers. Recently they discovered a problem I did not know about and took the time to fix it completely. Excellent service.

Mi
Review №42

Very professional and care about the customer, providing concrete suggestions to the customer regarding the tune-up and future services, maintenance and improvement the customer needs to know. Very kind, friendly and responsible, promising he will come again to ensure his work is well done. Id like to recommend this gentleman to my friends and the Devaney to know his value to the company.

Ke
Review №43

Always dependable and reliable!!

Ke
Review №44

The Devaney Energy service technician arrived on time,, in a gleaming clean vehicle, clean clothes and a smile. The work was done efficiently and in a timely manner. Clean up was thorough and complete with an oil smell, masking deodorizer. One of the best tune ups ever.

Pa
Review №45

You can always count on. I have been dealing with for more than 25 years!

Le
Review №46

One of the classiest companys Ive ever done business with. All the employees are knowledgeable, courteous and efficient from the ones that pickup the phone, service your home to the sales team. I have been a customer for ~10 years and I will never do business with another energy company as long as Devaney can service my home.

Ja
Review №47

Excellent service, very punctual on deliveries.

Mi
Review №48

They are the most expensive company for heating oil. At least a dollar more per gallon compared with other companies in the area.

Ka
Review №49

We have been clients of Devaney since November when we purchased a new home and I continue to be impressed by their attentiveness and professionalism. I shopped around quite a bit and Devaney lives up to the reviews that helped me to select them. I highly recommend!

Th
Review №50

November 22, 2020Props to the Devaney Energy team once again, this time for the installation of our new Buderus oil boiler with the Veissmann indirect hot water system under the MassSave program, which has enhanced our home equity & quality of life in a big way.Their installation techs, Anthony & Anthony, did an immaculate installation; true professionals and very courteous, explaining everything we needed to know and getting the job done with precision in short order. And salesperson Mark did a great job measuring and specifying the right size; and then with a sharp price pencil, made it easy for us to afford what’s needed, while qualifying for the MassSave heat loan and rebate program, as well as Devaney’s complementary service program.Bottom line: with the new MassSave insulation upgrade we did in the summer, and this new installation, the house is remarkably evenly heated and comfortable. And, for the first time ever I’m able to take a wonderfully hot bath not possible with the boiler and water heater we’d been using, which had been installed prior to our major home addition 25 years ago.Yes, we could have had it done cheaper and we considered that closely. But it’s yet another purchase that I’m glad I followed my dad’s advice: “get the best you can afford and you’ll always be happy.”We are content. Thank you Devaney Energy.First Review - 2018With all the games oil companies play with new customer special pricing only to jack up prices once youre an ongoing customer, weve found Devaney/Acudi Oil to offer short- and long-term value with energy pricing and service. They are not cheap, but they are people of their word.

Jo
Review №51

Always great

Jo
Review №52

Not only are the guys who do checkups awesome, but the girls that you get to talk to about any issues are AWESOME! Thank You Donna And Beverly for helping me with my Account Questions!!!!

Ro
Review №53

Easy to coordinate with Sales Reps and Staff for pricing and service.

Ma
Review №54

Devaney Energy has been my energy provider for close to 14 years. The staff and service technicians are very professional, cordial, skilled and provide excellent service. I highly recommend them.

Ro
Review №55

Great customer service and great pricing, can’t go wrong.

Bo
Review №56

Great service - Steve L. came and carefully dismantled my heating system. He took his time and was thorough and very professional. The system comes on so smoothly and has been running for about a month since the tuneup without any problems - thumbs up to Devaney service department!!!

Ka
Review №57

Very pleased with the services supplied by Devaney Energy. Their service people are always polite, prompt and honest. The customer service supplied by the office is top notch - always willing to help and be of assistance. We were with other oil companies before this and are very pleased with our decision to switch!!! Thank you!!

ph
Review №58

Reliable and prompt service, competitive prices.

Su
Review №59

We have had Devaney for about 5 years and love them. They are reliable and helpful with allour heating needs. Our house is an old one too!

Ma
Review №60

You have always done a good job and I would definitely recommendyour company to my friends.

Ka
Review №61

Great customer service. I recently had to get a tune up and they easily set up the appointment for me and gave me a reminder call the day before.

Li
Review №62

Devaney is the best oil company I have ever had! Their service is prompt and VERY skilled. Their automatic delivery service is efficient and I am never without oil. I highly recommend them.

St
Review №63

The Oil Burner person, Larry, did a fine job here and Steve the A/c person also very knowledgeable and did a fine job.

Ka
Review №64

We have been a customer since 1994 (formerly Hughes Oil). Excellent service and staff!

Ba
Review №65

Professional with customers satisfaction as priority.

Br
Review №66

Solid, experienced and knowledgeable.

Jo
Review №67

Excellent, thorough annual service visit.Once again, your tech,Theo did a great job.

Ch
Review №68

Devaney has done an excellent job for over the past three years. I highly recommend them!

Da
Review №69

Devaney does a great job! Always responds immediately and I just had my service done through the service plan. I noticed right away he did a great job and very thorough!!

Li
Review №70

Great overall experience with deliveries as well as a tune up. Definitely recommend if youre looking for an oil supplier! They are also very good about reminding you about scheduling appointments when necessary .

Ma
Review №71

Tom it truly an outstanding employee. This is now the second time he has worked on my Oil Boiler. I will continue to ask for him going forward.

An
Review №72

Weve been clients of James Devaney for over 20 years even after we moved 45 min away from Boston to a new home. They provide excellent service and they are equally loyal to us as we are to them.

me
Review №73

Everything went great. The tech was right on time and worked efficiently. The only reason I gave a four star instead of five is because I am confused on who my company is. I get emails from one (like who serviced my home) but pay my bills to another.

Ju
Review №74

I’ve been a Devaney oil customer for 5 years and, until this year, have never had an issue.Since late winter of this year, we’ve had their service techs out at least once a month for the same issue and, this week, we are on our third service call in 8 days. The heating system seems to malfunction and turn off, resulting in no hot water and no heat. Every person who comes out to fix it does something that gets it up and running again, albeit for a limited time until the problem starts up again. I have a service contract with Devaney so none of these calls have cost me anything, except my patience and major time lost waiting for repairs, often during hours when I’m supposed to be working.I’ve had it - I’ve complained to the company about this and just 2 days ago they sent out a senior tech and supervisor to get to the bottom of the issue. Stupidly, I believed the techs when they claimed to have figured it out. Now, 2 days later, I again have no hot water and am waiting for yet another tech to “fix” the issue.I’m frustrated beyond belief and will switching oil companies to hopefully find out who can fix something ONCE and not over a dozen times to date. Given the apathy of today’s tech, and his insistence that he replace a part that has been replaced in this dilemma at least half a dozen times, I have zero faith that this is resolved.Shame on you, Devaney. What is the point of responsive emergency service if none of your employees can actually accurately diagnose issues?

Re
Review №75

Devaney Energy has been our oil supplier for almost 20 years and I couldn’t have picked a better company!Their service representatives are the best, professional and knowledgeable, as well as polite and respectful, always on time and there when you need them in an emergency - simply the best !!!

Wh
Review №76

We woke up this morning at 7am to a cold house and called the emergency service line. Someone was here before 9am and fixed by 9:30am! Friendly, quick, and easy. Thank you!

Na
Review №77

The service is excellent. The technicians, delivery, and office staff are awesome. I have been a customer for several years and they have been nothing short of reliable, efficient and knowledgeable. I highly recommend Devaney!

Ch
Review №78

Devaney Energy is a great company. They provide top notch service. Their technicians are very professional and knowledgeable.

mi
Review №79

Tech was very friendly & efficient. cleaned up his work area and explained his results to my wife. Have always had excellent service from Devaney. Would highly recommend

Pa
Review №80

They have always been very responsive. Delivery oil promptly and always available if I have questions

Mi
Review №81

The tech was on time, friendly and prepared . Very happy with the service Ive received over the years.

Ju
Review №82

Excellent experience with the company. Billing is accurate and deliveries are timely. I also have them maintain my furnace and they do a great job. Budget plan available too!

do
Review №83

Ive been dealing with Devaney Energy for years, after an insulting and demeaning experience with another company. They have prompt service, an extremely pleasant staff, and they helped us resolve problems even when there was no money in it for them. They also have served our tenants, who also have been happy with the service, no complaints about price. I have not compared their prices to others, but if theyre a little higher, youll get what you pay for. I recommend that you give them a try.

Do
Review №84

Joe(I think) was excellent, was there for a while, had great things to say, 86% efficiency, nice job, nice guy. thx, Douglas Roper

Bo
Review №85

Great company

To
Review №86

Jesse, Tom and Rich Horan are terrific . Knowledgeable, personable and just nice people . They keep my A/C and heating top notch ! I have had them install a new oil burner and also new A/C zone for some remodeling we did . Highly recommend Devaney .

Ki
Review №87

My daughter ran out of oil, her roommate broke the lease, she was waiting for town approval for fuel assistance. She is struggling to make ends meet.Attempted to help her out by purchasing one time oil delivery, right before Thanksgiving. NO OTHER OIL COMPANIES WOULD HELP, they did not care about circumstances, only wanted commitment to be reoccurring customer. McFarland oil company was the ONLY ONE THAT WOULD HELP! Spoke to Paul Corwin, the manager there, and he said, dont worry, we will take care of you. Thank you, thank you, thank you! Thank God, I dont need oil heat, but if I did, this is the only company I would recommend, the others are bad business.

Mo
Review №88

I was Devaney’s customer for many years. Always paid my bills on time. When Our heating oil tank had a leak, Devaney’s staff were incompetent to handle installation of new oil tank. They kept transferring me between tank company and Devaney manager Kelly. When I called tank company rep. Michelle and Devaney manager Kelly they did not return my calls. I was running out of heating and hot water oil. So I decided to go with a different competent vendor. Now we have a new tank and new contract with a better vendor. Devaney energy is a big disappointment. Shame on you.

Ka
Review №89

Very courteous, helpful folks. Ive been using this company for my home heating needs since 2001 and theyve been great all these years!

Ma
Review №90

Devaney client for 30 plus years. Great emergency service and routine maintenance. Excellent technicians and friendly customer service staff.

Jo
Review №91

Ive been a customer for many years. I cant say Ive ever had a bad experience with Devaney Energy. The technision I have is always at the top of his game, five star service. Thanks Tom H.

Ma
Review №92

Always responsive quickly and the job is completed efficiently. A great company to do business with.

Ga
Review №93

As a long term Devaney Energy customer I have received many years of quality service, always prompt and fully professional.

Su
Review №94

I had terrible experience. They charged me more than 1 dollar 10 cents because i did not call them. My contract ended in May. i called them for price adjustments but they said free market and oil price is 2.29 in free market (they charged 3.39). Now i have to deal with law suit etc. I will not let it go and talk to all of my neighbors.

Do
Review №95

We have had steam heating for many years. Its a bit retro, but we love it including the fact that it keeps your house from getting too dry in the winter. We have learned that steam heat requires someone who knows what they are doing. Devaney has the pros who have been doing this for a long time, and no they are not paying us to say this. Last month, we had Steve do the service, and he nailed a banging problem that weve had for some time. Thanks so much Devaney, appreciate the help!

Li
Review №96

Great job at cleaning my furnaces and keeping my tank full.

Su
Review №97

They respond quickly to calls and technicians are knowledgeable and polite. They clean up after themselves.

Sc
Review №98

Excellent Service. Very Courteous and Professional. Thank You!

Mi
Review №99

Ive been a Devaney customer since 1989. Never looked back! they are the best!

Jo
Review №100

Great on time service, very thorough cleaning with an excellent service representative named Sullivan. Thank You

Information
4 Photos
100 Comments
4.6 Rating
  • Address:177 Wells Ave, Newton, MA 02459, United States
  • Site:http://devaneyenergy.com/
  • Phone:+1 617-964-8383
Categories
  • Heating oil supplier
  • Energy supplier
  • Propane supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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