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Virtuous Cellular
2734 Tidewater Dr, Norfolk, VA 23509, United States
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Virtuous Cellular
Comments
EM
Review №1

No problem with this store i got my phone fixed fast i have 0 issues 5 star service

吴爽
Review №2

I have been here 3 or 4 times in order to unlock my phone. They take the money but didn’t solve the problems. I lost the trust for them. Bad experience.

Iz
Review №3

Ive bought phones & have also had phones serviced here, very straight-forward, quick service. They also have reasonable pricing. I have no problem recommending others to go there.

As
Review №4

Great customer service. Came in with a phone that was locked I knew it would take a lot to get fixed I was patient with the technician and he got the job done! You get what you pay for and I paid for an near impossible job but Virtuous Cellular came through when no one else could

Al
Review №5

Horrible service they hustle you and make your phone work for just a little bit so you have to go back. Hope this saves some people some money

La
Review №6

My brother, a great guy, got my phone working in less than in a hour!!! Great service for a low price. The only cell phone repair in the area that could help me.

ja
Review №7

Got 2 iPhone11 unlocked here not bad will be coming back highly recommend if you wanna save on phone bill.

An
Review №8

Thanks for the unlock my iphone 11 pro max is perfect now

Ch
Review №9

Service was great,and phone works well.I drove from Yorktown and glad that I did.

Li
Review №10

Great job flashing my phone in a timely manner. Thank you

De
Review №11

Good job Adam iPhone 11 works great

Da
Review №12

Thank you, they were really helpful.

Er
Review №13

I think the customer service is phenomenal, any questions or problems I had, they was right there through the whole process. I will definitely recommend to others.

An
Review №14

Great job fellas....I appreciated the flash and repair on my iPhone 11pro

Jo
Review №15

Been a loyal customer to them for about 5 years now. I will always send ppl to them 💯

Sh
Review №16

If I could give this place a negative I would, literally the only reason I gave them a 1 is because I had to. THIS PLACE IS A SCAM...I REPEAT THIS PLACE IS A SCAM!!!!. DO NOT GIVE THEM YOUR PHONE OR MONEY! I dropped my phone off because the speakers werent working on my iPhone and it kept restarting. It was a hassle to get pricing but I was desperate! I dropped my phone off and was quoted an hour but they only accepted cash upfront so when I came back from the atm he said it wouldnt be ready until the following day and someone would give me a call in the morning with a time to pick it up. Fast forward to the next day morning has come and gone by mid afternoon I called and the technician was extremely nasty and rude saying that my battery was fried and they ordered a new one, but wouldnt be there until the following week. Mind you there is nothing wrong with my battery it holds charge. At this point Im still going with it because again im desperate. I keep asking for a price but they refuse to give me one. Th day the parts were to arrive and still no word on my phone. Some how my phone ended up in Williamsburg!!!! I had to wait all day and night to even get my phone back. When the technician finally answered he was rude and said we were the only people pressing him. He told us to meet him at the store at 9pm and we did but he never showed up. The following day he calls and said my phone was in a mailbox outside of the store and I can pick it up. He gave me half the money I paid back because he couldnt stop the phone from restarting but assured me the speaker worked. THE SPEAKER STILL DOESNT WORK!!!!!!!!!!!! After all this hassle my phone is still not working and now im short $50. THESE PEOPLE ARE A SCAM DO NOT TRUST THEM!!!

Lo
Review №17

Poor customer service.

Ki
Review №18

Good job Adam my phone is great

Mi
Review №19

Good job guys they have new ownership. They unlocked my galaxy s9 and I was impressed.

Ad
Review №20

I needed my phone flashed and you guys delivered my wife recommended me here and it was worth it.

A.
Review №21

This place is the truth!!!! Courteous and speedy service and very understanding guys. Great prices to boot. Will definitely be coming back:)

br
Review №22

Unlocked my s8 plus it was fast and service is great thanks Adam

DA
Review №23

Did a awesome job unlocking my iPhone11pro.

Av
Review №24

They’re caring fast and professional never had a problem with getting the help I need. I’ve been a customer since 2013 I recommend everyone to them!

Wi
Review №25

I like their customer service and fast turnarounds

De
Review №26

Unlocked my Xr I’m good now thanks vc

Sh
Review №27

I was recommended to Virtuous Cellular to get my phone worked on. They were professional and very patient with me throughout the whole process. Even when I was not so patient. The owner walked me through the whole process of what was happening with my phone when I needed clarification. Havent had a problem with my phone since Ive had it. Will definitely recommend this place to friends, and I will use them again if needed. Thanks Again..........Shana

Sn
Review №28

Repair and unlocking done right

Ja
Review №29

Great job done very professional thanks Adam

di
Review №30

I love this place!! I bought a phone for less than nothing and it still works! They take care of you here... i would recommend it to Everyone!

NI
Review №31

I am impressed by the work Andrew did on my phone thanks for the unlock

Tr
Review №32

Stand-up reliable technicians. Great doing business with virtuous cellular.

Ma
Review №33

Thanks Markee for the help with my iPhone Xs max. Great work

Ad
Review №34

Very professional new and improved 5star treatment

De
Review №35

Deangelo was very professional and service was fast. 5 stars. Excellent prices

Ne
Review №36

Thanks for unlocking my galaxy j7 I can now use it with anyone.....thanks Andrew I HIGHLY RECOMMEND THIS SHOP!!!!

Ja
Review №37

This was by far the most unprofessional cell phone place I’ve ever been to. I paid them my money for nothing then I had to chase the dude down for my phone back. That he did absolutely nothing to. Held on to it for 3 wks after they told me 7 days was the max. These other reviews are fake they hve to be! Once u see inside the location u will know why. Look else where! I wish I wouldve!!!!!!

ba
Review №38

Service is a lot better now they are under new ownership

Ad
Review №39

Great job Clifford I will be returning soon

Ty
Review №40

They have great customer service, they helped me with everything I needed .. and greeted me with a warm welcome . I’ll recommend anyone to go these guys they are the truth !

El
Review №41

Good shop Good workers

li
Review №42

My iPhone 7 was unlocked in good timing I give them another try

Me
Review №43

Great customer service! They repaired my phone in no time

Kh
Review №44

I really appreciated the customer service thanks for unlocking my IPhone XR.

La
Review №45

Everything went good I will com back here!!!!

Mi
Review №46

Terrible customer service. Wasted time and money.

Be
Review №47

THANKS ANDREW MY IPHONE XS WORKING GREAT

Re
Review №48

I unlocked my iphone 11 pro and it was worth it.

Wi
Review №49

My iPhone was damaged and these guys made it work again I highly recommend them.

La
Review №50

I appreciate your customer service

Ri
Review №51

Good

Ma
Review №52

Great job Andrew and guys.....

cl
Review №53

Thanks for unlocking my iPhone X from Sprint fast and good service

Ti
Review №54

Awesome service

Ad
Review №55

This place is much better with the new staff

Ad
Review №56

Thanks for helping myself and my wife

Re
Review №57

Great Customer service they were very fast quick helpful and solved all my problems unlocking my phone and transferring service from sprint to prepaid all for a great price!

Bl
Review №58

Great place luv to support my own great products that are great 4 you

Ja
Review №59

I’m still waiting on my phone. I’m actually sitting outside their store right now that says open but no one is here or no one is answering the door. And the phone keeps going to voicemail. I’ll change my review once I get my phone back or money back.

Ki
Review №60

Very unprofessional and they tell you one price and when time to get your phone they give you a high jacked up price if it wasnt such a low amount I would sue them!!! This place needs to BE SHUT DOWN ASAP!! SCAM ARTIST

To
Review №61

My phone works thanks Adam

75
Review №62

Unlocked my iPhone 7 in 2 days thanks for good service

Je
Review №63

They need to be shut down! I am filing complaint with sheriff’s office! theyre a scam!

Jo
Review №64

I unlocked my galaxy s8plus here!!!! Nice and east

Mo
Review №65

Omg I cannot believe they unlocked my phone I tried 4 other companies and they the only company that got it done. Thanks Andrew

Ma
Review №66

I walked into the store with my fiance and the super pro black woman gave me dirty looks bc Im guessing Im a white woman with a black man she never once addressed me and I was the one trying to purchase a phone I was so uncomfortable I took my business else where my fiance noticed the same thing so I know I wasnt being crazyIts not smart to ostracize a whole customer base I will tell everybody I know and Im from Norfolk not to ever shop here I only give this place 1 star bc Im reguired too

MO
Review №67

They unlocked my IPhone 7 fast good work!!!!

Ro
Review №68

Looked out for me. Good place to go

de
Review №69

Fast A+ service

Sh
Review №70

The sales rep is very helpful

Jo
Review №71

Phone unlock and repairing this is my spot

6l
Review №72

They unlock my iPhone Xs in 2 days and i am using it now thanks Andrew...

ᗰI
Review №73

They ripped me off!

An
Review №74

Not a good experience at all very rude and a lier

an
Review №75

Good place to get service

Di
Review №76

All good!!!

Ar
Review №77

Unlocked my iPhone 6s in 3 days..... I will be returning

Ke
Review №78

I like their service they really looked out for me Im looking forward to staying w my new plan

Jo
Review №79

Best in town

Ka
Review №80

#terroristwatchlist ???

De
Review №81

Great company

Ri
Review №82

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Information
4 Photos
82 Comments
4.3 Rating
  • Address:2734 Tidewater Dr, Norfolk, VA 23509, United States
  • Phone:+1 757-351-5030
Categories
  • Cell phone store
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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