Mrs. Brenda is amazing her customer service is immaculate. She deserves a raise! She helped myself and my husband get a strange in no time she showed us how to save money, she was so respectful and understanding of our situation and only wanted to help. She’s always so friendly and has the best attitude. I’m very appreciative of her and public storage Mrs. Brenda you rock!!
Brenda is the best. I called and came right over. She showed me the units I asked for, provided detailed information, is truly professional and her personality is so welcoming and assuring. Definitely a place to check out.
Ms.Brenda is the greatest ever. She lightens up the room with her smile and friendly attitude. Literally will make a persons day better after a 1 minute conversation. I definetly recommend public storage here and ask for Ms Brenda. Service is like no other❤️
I have used this storage facility for a year and needed to upgrade. Had a great experience with an employee named Katie at this location! She is very friendly and was able to help us upgrade our storage unit with a great discount! Best experience at this location and highly recommend using this facility!
Brenda is always helpful. She always asks how my day is going and greets me with a wave. She is the best, you need more people like her. Her customer service is A++++
Brenda is a awesome person she is very polite with customer service
Mrs Brenda was very helpful and answered all our questions
Joe F assisted me greatly on getting a much needed unit. Much appreciated and keep up the great job.
Thank you for good customer service Mrs Brenda
Joe and Brenda provided excellent customer service. 10/10 would recommend
Brenda Is amazing person, with great customer service skills. I’m very happy she was my property manager.
Always friendly and helpful. I have rented from public storage in south fl and this location, odu, is the best for value and location wise. Thank you so much for making this my number one choice for storage needs!! Thank you Brenda for always being here!!
Thank you Brenda, super nice and got everything sorted out quick and easy
This place is pretty good. The customer service rep Brenda is always helpful and took care of one problem I had in a speedy manner. Awesome all around.
Second time using this facility and Brenda in the office is always super helpful and friendly !
Excellent service thank you Brenda your awesome
Brenda was very nice. she the only one that actually helped us through the whole process when there was a misunderstanding. APPRECIATE HER SUPPORT.
Brenda’s is amazing. Definitely sets the standard for a safe and clean storage environment.
Brenda was amazing and patience with us moving thing out of storage she was a great help
Brenda was super helpful and explained the process perfectly. If you are looking for a reputable place for storage come here and ask for Brenda.
Brenda is friendly and extremely helpful. Always waves hi and asks how my day is going. Great customer service. Definitely recommend this store.
Brenda did a wonderful job helping us set up our storage, and was even willing to show us the unit before we purchased! Even though she had a customer in line, she took the time to thoroughly go over our lease agreement. This made it a wonderful experience. Highly recommendEdit: 4 months later and Brenda is still doing a phenomenal job! She got me taken care of when we moved our stuff out. She makes the process simple!
Brenda is very welcoming and helpful with the whole process, definitely makes moving much easier. Storage facility is clean and convenient. Highly recommended!
The place is so clean! And Brenda is so polite and very helpful. I will definitely be renting more
Brenda was very helpful and easy to work with. And was nice to me and other customers.
You come for the climate-controlled storage units, but you stay for the great customer service and conversation.The staff at this storage facility are amazingly friendly.The facility is clean, and the public storage app makes access easy.Thanks Brenda for the great customer service!!!!
Karen and Brenda are so amazing. They got me my unit so quickly and thoroughly explained the process. Clean spaces (actually immaculate) and the best customer service I’ve ever witnessed!!!!
Brenda is very nice and is always helpful.always very friendly
Brenda is amazing. Very informative and polite. 😃😀
Joe f gave great customer service.
Wonderful experience! Brenda was very knowledgeable and patient as she walked us the the process!
Brenda was very helpful. Gave us all the information we needed
Brenda - she is awesome. Extremely nice and helpful.
Joe f was great helping me out
Brenda was the most helpful and interesting person cant recommend moreq
Joe F. Is the best. Great customer service skill. Always friendly and very helpful
Brenda is awesome, she is always friendly and helpful. Great customer service. She is always friendly
I really appreciate the time she took with me and how much she make this easy
Brenda Grubbs was very very helpful throughout when I was moving in to my new house
Brenda was very helpful when I came in and super easy to talk with! The elevator could smell better 😂
Brenda is absolutely awesome, she is always pleasant. Great place to rent and very clean
Brenda has always been very helpful and very patient with me. Best storage facility ive used so far!!!
Brenda is awesome, she is always friendly.She is always willing to help me anyway she can. Very clean facility
Brenda was amazing and very helpful and kind throughout my move
Joe the property manager was extremely helpful!
Awesome customer service. Quick and easy. Brenda was great to work with!
Brenda was excellent.. Good customer service! Fast worker and overall a bundle of joy!!
Amazing service and the lady named Brenda was nice and sweet
Brenda was very helpful with our move in experience at the Norfolk 35th Street location. Great customer service.
Brenda is so awesome, caring, helpful. The place is so clean would recommend it to anyone.
Brenda was very friendly and efficient. Clean facility and good system.
One of the best storage units I’ve used! Staff is friendly and helpful.
Brenda is awesome. Thank you for the rent decrease and info on the public storage app and helping me download it
Brenda has always been super to work with. Wonderful experience.
Brenda was very helpful and explained everything perfectly. I will be telling my family to rent here
Ms Brenda customer service is awesome very kind and helpful all the timeMs Brenda is the best customer service representative ever dealt with and always friendly
Brenda was very helpful and friendly. She explained everything very well
Brenda is awesome great person customer service off the chain
Brenda Grubbs was especially helpful when I had questions
I say thanks for JoeF for opening my storage, my key was stuck, but he handled it
Brenda she did a wonderful job excellence costumer service
Brenda was very professional and helped me 100% with my unit.
Brenda was awesome! She was very friendly and knowledgeable. She took the time to explain everything to our daughter and us! Excellent customer service!!!
On today 02/17/2020. I came to my storage needing my lock popped. Mrs.Gladys the lady behind the desk called their lock popped. It would have been the end of the week before I would have been able to get in to my storage. She help me to the fullest. I appreciated everything that she done. Now my unit is open and Im a happy camper. Thank you again Mrs. Gladys. Have a great day
Very friendly and helpful answered all my questions
Brenda crushed it!! Quick and easy setup.
Brenda was extremely helpful and so sweet. glad we decided to come here. splendid experience
Thanks for all your help Brenda! I was worried I got there too late and got there right on time to get a cart and clear out my unit after a long summer and you were such a nice person to talk to and I got some fantasy football advice from you. I use you guys every year and because of you I will be back. Cheers
Brenda was such a great help! She was able to breakdown the whole process so that I was able to fully understand how everything works and she made the process super easy! Her service was 10/10 and I highly recommend!
Brenda was great, stellar service. Very quick and easy process.
Brenda was very polite and friendly. She made renting a storage unit easy and enjoyable. 10/10 would recommend.
Ms brenda was amazing today with assistance
Super cheap unit. Brenda hooked me up with great service.. Use her to rent !!
Awesome service! Highly recommended and great prices. thank you Brenda
Great, quick service by Brenda! Clean storage as well! Would easily recommend to friends...
Brenda was on point on time & very kind, good discounts too! Thanks!!
Brenda was very knowledgeable and helpful. She is kind and made this experience wonderful. I was blessed to have her help me. Thank You
Brenda was great 👍🏾 5 Star service!
Brenda was awesome - set us up with a new unit right next to our old one. Highly recommend.
Highly recommend this storage facility. We worked with Gladys and she was quick to respond to our phone calls, very friendly, and helpful. The process was quick and easy to get us setup with a unit and the facility was very clean.
I would definitely recommend Public Storage to anyone in need of a storage unit. The staff, especially Sheila, were beyond helpful and she actually helped me with a past issue that I had, my fault of course, and did not in anyway make me feel like Most other places would, about the situation. She helped us tremendously and hot us the best deal for the unit we needed. I greatly appreciated her and look forward to coming in again. Thank you so much Sheila😁 Youre awesome 💗.Crystal & Nick
Brenda was was very helpful
Brenda was great, thank you!
Everyone that i have dealt with have given me great service. Grateful to this place.
Brenda was very helpful And answered any questions I had!
Brenda has been a blessing here today. Nice and courteous. Great service
Ms Sheila made my experience at public storage highly helpful. With her ;fast service, probably solving, and great commutation skills. With her training she was able to guide me into selecting the best option for my house furniture. She was able too help me pick the most affordable storage unit. Thank You Ms Sheila, Keep Up With The Hard Work !!!
I am using Ruths phone to do this review. The service at public STORAGE has always been excellent. The staff is friendly. Always greets me with a smile. The facility is always very clean. Would recommend this facility to anyone looking to store their belongings. Stacey Williams
Gladys was so kind. My daughter and I arrived earlier than our appointment time, but she was more than happy to give us a tour, see unit sizes and offered supplies to help us. We used the cart provided and was able to empty an entire truck in about 30 minutes.
Shout Out to James!!! He was a great help and I greatly appreciate him. He reached back out to me in a timely manner, answered all of my questions and gave me reasonable, logical and up front answers. His customer service skills were excellent and I commend him in the way he carries himself as he does his job. Thank you James should out to you !!!!!!
Brenda was amazing very helpful!
Mrs Brenda was so helpful
Brenda is awesome!!!! Very friendly and personable . She said late to help out
Brenda was super nice and helpful going above and beyond to help out anyway possible
Miss Brenda was very helpful informative and had a great personality
Brenda was very kind and accommodating
Brenda was so helpful and friendly.. absolutely love her
I was at the 35th street location and the Employee Ms Brenda did a great job,, I actually brought everything she offered,, great job👍🏾👍🏾👍🏾👍🏾👍🏾
Came by the store on Friday to help my wife clean the storage unit. The guy, James, helped me by offering the broom and dustpan. FUNNY DUDE, had me in stitches. The guy said Change stands for Come Help a Neighbor get Evicted.