The best customer service Ive encountered in years. Stopped by the other day to see how long the wait was to repair my lawnmower. Anthony, asked me several questions regarding the model and issue I was having. After our conversation, I left with 2 parts in hand that took me all of 10 minutes to install once I got home. Mower is running like it was brand new again. On a side note, before leaving Metro Turf, I bought a new Stihl blower that Id been wanting based on the level of service Id received. Always glad to do business with a place that understands and appreciates customers needs. Definitely recommend doing business here with confidence!
This place is great. They have excellent customer service and very knowledgeable sales associates. I took my mower here, after being told by others it will take a month or more to fix. They were able to repair and return my mower in two days. Thank you.
Recently purchased a a Billy Goat Yard Vacuum at Metro Turf with invaluable assistance of Mike Hogan. He knows the product line very well and ensured the purchase was painless.He also assisted with partial disassembly and tie down to secure the unit in my truck for transport to Edmond, OK.
Very knowledgeable mechanics. Friendly sales mens. Michael helped alot with mower issues.. thank you
Great experience here the staff is very helpful and got me what I needed ASAP and that mechanic Michael is really good at what he does he got me out of the shop in less than a few minutes when my recoil broke very helpful 10/10
Michael was very helpful in diagnosing the issue with my mower. Thank you so much!
My experiences Metro Turf have all been positive. They offer and service all the great equipment brands. Their staff is knowledgeable about what they sell and they take pride in your satisfaction.This store operates in the old way of doing business where they take pride in what they sell. They take pride in their service. They take pride in employees training.I have bought 8 or more pieces of equipment there and never have I ever got back to home and not been pleased and confident in my purchase. This is a rare feeling. They aren’t a discount store. They charge a fair price for top quality equipment and they service and stand behind what they sell. If you go there one time, you won’t be back at the big box stores with the mediocre products and service.
Very good prices.. thank you Michael for you amazing work on mower.you have a returning customer.
Michael was a huge help. Thank you for fixing my equipment. Much appreciated
Amazing employees..always very helpful and knowledgeable. Highly recommend for all your outdoor needs
10/10 best deals best prices over all a better place to shop
Everyone is knowledgeable and helpful. The store is setup very well and easy to find what you need. They store your purchase info so when you need parts or accessories later, it’s easy to get the right part that fits.
Excellent service. fast repairs. thank you Michael!
Michael was extremely helpful with repairs in equipment. Thank you for a great experience.
You have one of the best small engine mechanics. Thank you michael
Thank you Michael for your fast and accurate work on my mower muchly appreciated
Mr.hogan has excellent customer service..thank you metro turf
Thank you Michael in the service department for all your help with my equipment. Excellent workmanship..
Michael was a big help. employees are extremely helpful and friendly
I would like to express my appreciation for the entire staff of Metro Turf Outdoor Power Equipment. It’s easy to shine when business is flowing normal. However when the recent ice storm hit these folks stepped it up in a very big way! I so appreciate people who find a way to go above and beyond in difficult circumstances.They truly put forth their best effort and met the needs of many! Thank you for doing what you do and doing it well.
Walked in with a problem and walked out with running equipment. Thank you michael!
Fantastic. Very helpful helped me get an amazing commercial grade mower
A full service lawn and garden center. They sell a variety of mowers and service many brands.
Parts department was very helpful and informative.
Superb customer service! Every-time I had a question about product they were quick to answer and even faster to order if needed. Excellent help, if you need anything lawn equipment related, or Christmas lights, they carry it.
We live in Edmond but we drive to Metro Turf for all our lawn and parts equipment Thanks Mike H. For all your help.
Hunter was extremely friendly and helpful! They never let me down and when they dont have what I need help me find the next best thing.
Michael in the service department helped my dad with his z turn and now it runs great.. thank you metro turf!
During the ice storm crisis last week I was in desperate need of a chainsaw! So was everyone for a 50 mile radius. I have used this store before for some parts. I went by and it was the calm before the storm. They said come back tomorrow and we will have some in. So I went the next day and it was a madhouse I waited in a small line at first but it grew by the minute. The staff was so helpful and they were very nice even under the pressure of everyone calling and showing up for chainsaws. They even run the equipment that you purchase so you know it works. It was nice to see people working that were overwhelmed with customers but kept a great attitude. Thank you Metro Turf. I will be back for sure. My Stihl saw is awesome.
Great parts department
Staff was very helpful and patient. I was trying to get replacement blades for my zero turn mower and did not have all the numbers I needed to match parts up. They guided me on how and where to find them and took time to make sure we got the correct blades. I will make sure and give them all of my lawn business in the future! Thank you Metro Turf!!!
I bought a new zero turn at Metro Turf last year. It has always been a little hard to start. This spring I havent been able to get it started at all. I was at their store talking to the counter clerk. I noticed that Mike (big boss) was really paying attention to our conversation. In a moment he came over and took over the conversation. With his great tips and advice, he told me what to try. I did exactly what he said and the mower started right up better than ever...Big ThanksIm so glad I didnt have to drag that beast across the yard and up onto a trailer. Thank you Mike
Good personal service from sales staff, also quick turnaround on repairs. Staff was very knowledgeable and friendly
Mike was very helpful during our recent purchases of a lawn mower and chainsaw. He went above and beyond when he demonstrated how to use them properly. Thank you so much!
Always a friendly staff & place to buy lawn equipment. They taught me how to use my equipment & provide service after the sale. Even with a somewhat tricky location to access, they always have customers & a smile to give
Great services and great prices highly recommend
I visited the store for the very first time a few weeks ago and bought a leaf blower from Anthony. Very knowledgeable fella and patient in answering all my questions. I will buy from them again.
They are very professional and give excellent service. I want to thank them for their compassion, patience, and empathy with my situation. They went above and beyond their way to help me resolve my mower problem especially during the COVID19 pandemic. I will return and recommend them to everyone for a job well done. Thanks, Kathy
First off I’d like to thank Daniel for assisting me in the purchase of my new Cub Cadet. He made the whole experience probably one of the easiest transactions I have had in a long time. Also, the young man (Hunter) delivering the mower to my home up here in Arcadia was exceptional. Very prompt, polite and informative. He is a very good young man and you are lucky to have him as an employee. Metro Turf is an excellent company to deal with compared to the Box Stores. Their service and prices are the best hands down. Thanks for the service
Ordered my part and got it in a few days and back in line
Mike is very helpful! We bought a riding lawnmower and a chainsaw from them. Mike explained how to take care of the equipment thoroughly and patiently.
Best place to buy lawn equipment.
Would not recommend this store to anyone.
Purchased - MX 4200 Zero Turn Toro (42).Loved my experience at Metro Turf!Great mower! Matched pricing! 0% financing!Sales staff (Daniel and others) helped me decide - knew the mowers, reviewed them with me and answered all my ?s.M. Turf went above and beyond - had my mower filled up and completely ready to go. Even installed the mulch kit and hitch kit at no extra.Made it super easy and was even able to offer me a zero percent interest payment plan over 18 months as well as honored a price match from a competitor.I live pretty close so they delivered it free, started it up and gave me another overview of the mower, its use, routine maintenance, etc.It was turn key and I did absolutely nothing but get on and mowed my lawn the next day.Of note, zero turns are super fun and easy to maneuver with a little learning curve the first time ur on one. I mowed my 1/2 acre yard in 35minutes the second time on the mower.TORO PERKS:*Thicker / sturdier frame and deck (not stamped)*Strong V twin makes easy job of mowing fast with excellent cut*Wash it off after every use and clean out port for the under deck ensures no grass/debris build up so a better cut each and every time*Oil change - genius system - takes about 60 seconds
Just go here and shop local. They have good prices and are fair on repairs.
Always have good honest professional service. Good 👍 place to go for mowers and parts.
Last year I moved to a large property and only had a small garden tractor to mow it with. And in three months I pretty much killed it so I decided to get a heavier mower for what I needed. First store I went to wouldnt even look at me when I said I wasnt looking for a $15,000 mower. The second store I went to acted like I was wasting their time for not getting a high end mower.Came here, was greeted and after explaining my needs and budget was shown a good Cub Cadet model that would fit my needs and budget. There was no pushing to get something bigger or something I didnt need. The best part was when I came in the next day to pick it up the sales man I was working with was off, but the owner himself helped me out and was more than happy to pick up where I had left off the day before. They set up the mower for me, showed me how to use it, and helped me get it home.Very happy, will come back here again if I need more equipment.
Knowledgeable polite staff
Was needing a new weed eater, but wanted something that would last. I was greeted as I entered, and helped immediately after a customer that was ahead of me finished up. Super friendly staff with great knowledge of what they sell. Went with the stilh combi system with some extra attachments. Great thing was I didn’t feel pressured to buy one brand over the other. Will definitely be giving them my future business.
Daniel was my sales person and he did a great job! He answered all my questions, and helped me to make the best decision for what I needed. He worked with me to get my business and Ill definitely go back for any future lawn needs.
I found Metro Turf almost by accident. I was struggling to find a throttle cable for my mower. After several calls to other businesses, one gentleman suggested I call Metro Turf. Best call I ever made! They had the part and got me going quickly. I recently went in to purchase a weed eater and the salesman was very helpful in finding the right fit for my needs. Service department (Anthony) offered to look at my old unit at not charge since I purchased a new unit, just to make sure it wasnt something cheap and simple to fix. The team there is very customer focused and extremely knowledgeable. I highly recommend them to you.
Great products and great prices. All the staff are super helpful and friendly. I have been coming here for years and have never had a bad experience. I would highly recommend this place to anyone
Very happy with the service I received from Daniel. He was knowledgeable about the mowers and answered my questions—helping me pick the right zero turn mower. Thank you for taking care of me! This was a great shopping experience because I know I was talking to someone who knew the products. Whole-heartedly recommend Daniel and the rest of the crew at Metro Turf!
I recently visited and purchased a new mower. Very helpful and knowledgeable service and sales teams. The sales floor is very clean and is not overly cluttered. The sales and service counters were also organized and tidy.
This is our second year purchasing equipment from Metro Turf. Mike and Anthony are always very helpful. Highly recommended for all your outdoor power equipment needs.
What a great company! My sales rep Danny was very knowledgeable about their mowers, he actually saved me $300 by not over selling me on a mower that I thought I needed. Just finished mowing with my new Honda mower and could not be more pleased! If you’re looking to buy equipment for your yard, you owe it to yourself to give Metro Turf a shot at your business, ask for Danny!
We just bought a Honda lawn mower today and Danny helped me pick out just the right one for us! I went in just shopping around and was shocked to see that they were as cheap of not cheaper than the big box stores and on top of all that to have a pro like Danny to help you, thats a win win in my book! Plus, they just dont send you home with a box and say good luck! No, they provide a mower thats put together and explain all the functions and inform you of the service intervals and an approximate cost for them to do it. Totally impressed with Metro Turf and the sales and service! Thanks Danny!Performance review to come.
This lawn equipment store has never let me down! Every time I walk through the door they are always greeting my family and I with a smile. They have been my one stop shop for everything Ive needed for the past few years. i would recommend this store to anyone!
Mike and crew did a great job and got me set up with a new Wright stander
As a Lawn Care Business Owner its the only shop Ill buy equipment from. Sales staff is great and highly knowledgeable. If we just need parts for repairs they are quick to get them or order them for us and let us know when they are in. My only complaint would be on equipment repairs. After losing their main mechanic, repairs seem to both take longer and be more expensive (often more than equipment is worth). They will get it fixed but weve found other better shops if repairs are all that is needed. I do recommend them for all other needs though.
The staff here are friendly and knowledgeable. First-rate equipment and service good so far. My only complaint . . . If you try to special order an item they dont normally stock, they want you to pay in full before they order. I could see a non-refundable deposit or a restocking fee, but I just have this personal rule about not paying in full for goods not yet delivered or services not yet performed, particularly when the merchant is wanting a credit card #. Not sure whose rule is more unreasonable, but in any case, this is one sale they lost . . .
Always friendly knowledgeable service. Really enjoy my visits to this establishment.They have parts for all my needed repairs or can get them quickly.
Cj found exactly what I was needing,He went over and beyond. To fix the problem.Amazing Thank You
The nice people at Metro Turf helped me out of a real bind today. I bought a tire for my zero turn mower but couldnt get it on the rim. These guys fixed it up in about 5 minutes and didnt even charge me anything! The next time I need a mower or parts Ill go straight to Metro Turf. Thanks a bunch folks!
Needed service work on a walk behind mower with B&S engine (under warranty). Service advisor Anthony said he could not repair engine because the throttle cable got pinched in transit. Seriously? A lawn mower repair shop that cant fix a lawnmower? The service advisors attitude made me feel like I drove a VW Beetle into a Mercedes dealership. Cannot recommend this shop. May I give it zero stars?
Courteous and very obliging. They serviced my equipment quickly and efficiently. Will definitely return here for service and equipment.
I have used Metro Turf four times. First for help with a second hand riding mower that needed a new carburetor. They had a number of possibilities but narrowed it down to the right one. It arrived quickly and fit perfectly. Next I came by to see if they could help me with a edger whose manufacturer had stopped making the blade I needed. They quickly found a suitable replacement that is working fine. But the best experience I had was bringing by my chainsaw that was not starting. Wtihin minutes they had it running. I had old fuel and was flooded. They showed me how to work out of a flooding and recommended that I buy a synthetic fuel because I am an infrequent users of my saw and then charged me only for the fuel. I couldnt be more pleased with this shop.
We purchased Stihl Blower BG 56 C-E there on July 23, 2019. They have a good selection to choose from and counseled us on the differences in the blowers. They topped off the gas tank and approved it going out, showed us how to start and run it, then loaded it in the car for us. This is a very good company, did everything right, and this is why we gave them 5 stars. We forgot the Owners manual though. Called the next day and they said they would mail the manual to me to save a long drive trip. If needed immediately, they gave me info on how to look up the manual online.
This is a very good dealership. Our salesman was Daniel and he is extremely knowledgeable and helpful. He offered several alternatives to save us some money. We had an excellent experience.
Went here the other day and was helped by Danny, very knowledgeable staff about their equipment! They helped me right away barley any wait, got some new equipment and I am loving it! If you ever need anything go here because they know what they are talking about and can help get you setup with the right stuff!!
After getting my push mower serviced here a couple of times over the years, I decided I was in the market for a riding mower after we moved to a house with a bigger yard. I shopped around but bought here because they were knowledgeable, helpful, and priced fairly. They have gone above and beyond on customer service including service after the sale as I have been learning the capabilities of my new mower. I would recommend them for sales and service.
We purchased an electric Stihl hedge trimmer and we are very happy with the quality and price. All of the employees are very kind and helpful; they are willing to spend time with you and explain everything thoroughly to make sure youre fully educated on the item of interest before you purchase. I will continue taking my business to metro turf!
Excellent service. So friendly!
Ive only been in this store for a about 5 min and the services I got was just fantastic. Prices are reasonable will shop here again.
Awesome experience. Staff was friendly and experienced. Went in not knowing what I needed and left with the exact equipment I needed. I will definitely be back in for any lawn equipment needs in the future
Enjoyed the experience. Staff was kind, quick service, and was happy with transaction
They Charged me $20 to say my mower was totaled and it would be $400 to replace the motor. I took it to a second repair shop that charged me $30 to replace the spark plug & tell me the oil was over filled.
Terrible service. After buying several products here I needed warranty work done to a mower, they denied it. They even said a rep from the manufacturer came out and said it looked like abuse. Took it to Pro Power on 240 and May and got it warrantied no problem. Went without a mower during the summer. Paid about $500 to get my lawn mowed over several weeks. Ridiculous. Will be referring people elsewhere.
Great people in parts and equipment sales. I bought a weed eater I was looking at Echo and Stihl. I was asking sales person which one he would buy. Told me he would buy Echo. Only $10.00 different in price.
The guys here are great and very helpful.
Great place. They ordered a throttle cable for my 12 year old Cub Cadet for me, reasonable price too. Thanks guys.
Very knowledgeable people and friendly.They solved my lawn mowing needs with honesty and efficency.Ill definitely recommend Metro Turf.
I’ve been using these guys for 14 years now and I wouldn’t go anywhere else. They always solve my problems or answer my questions quickly and professionally. Great guys, highly recommended.
I was given an extensive lesson with the assembled Honda HRX lawn mower, which was then freely delivered, as a courtesy, to my house. All the staff were very knowledgeable, and what they said was consistent with the customer reviews I found on the web, both the positive and negative ones. The number one store to buy a lawn mower from.
Always fast and professional service.
Anthony has been very helpful when purchasing equipment. He has gone above what most people will to help fix a problem. instead of having to wait a month for a part that is on backorder he fou d a way to get it for me overnight. i will definitely continue to take my business here and send anyone i can
I spent a lot of time on the internet and traveling around to dealers who carry all of the major brands of zero turn mowers. In my internet research eXmark rated first or second in all of the major categories from cut, to maintenance, to warranty, to comfort and beyond. But that alone was not the determining factor on my purchase. I was still on the fence about three makes/models. The determining factors that prompted my purchase were the owners and staff at Metro Turf Outdoor Power Equipment. From the personal attention I received from Mike, one of the owners to a thorough schooling on the equipment by Mike and their mechanic Michael, I grew to trust them and feel comfortable with knowing I would have support after the sale. I can only say thanks to Mike, Michael and the rest of the Metro Turf staff. I will be returning for future maintenance and purchases and will refer friends and family to them should the occasion arise.
I love their service dept. Retail staff is super helpful. They stock great quality lawn equipment and nice prices.
The folks here are super helpful and will take time to talk with you and give good recommendations on what you need for your situation.
I was shocked on how much they knew thire stuff. Other shops would try rip you off or treat you like an idiot. Not here Im looking forward to become a regular here at Metro Turf.
Have purchased a Honda mower and a trimmer at Metro Turf and brought several pieces of equipment there for repair. They are not the cheapest, but very reasonable, and they stand behind the products they sell. I’ve also had warranty word done, and they were very efficient.
I’ve known the family who owns this business for many years. Great people and they sure know a lot about lawn mowers. Go see them!
Helpful people and great service
Place is great, great products, great selection. Have had every part I need when I needed it. Customer service has been great every time Ive been. Ive spent quite a bit here and plan on keeping my business with them
Been going to a few places in the city, but I stumbled upon the guys at Metro Turf and I wont look back. They helped me pick out a brand new eXmark Lazer Z and its been the best mower Ive ever owned. Daniel was a big help, go see him in the sales department. A+ service!
Breanna, in the service department, saved me time and money! I had purchased a lawnmower online that had been shipped without all the parts. I brought it to Metro Turf and Breanna ordered the parts (without the receipt) that day. She let me email the receipt. The guys at Metro Turf put the mower together for me. I paid a small fee for assembly but I did not have to worry about anything. I highly recommend this place for outstanding customer service!
They had what I was looking for. No issues to report. Helpful team ready to assist.
This company is spot on, they were very professional and repaired my backpack leaf blower ahead of schedule and worked with the factory warranty. These guys definitely earned my business.