Best parts and tool store around here! The owner is hands on, he, & the staff always go the extra mile to help their customers. Ive been using this NAPA since the mid 90s. If any of the general staff cant answer your question, just ask for the owner or Todd Im sure theyll figure it out for you!

Customer service and support is all the crew here knows. All of them are on top of their game and truly work as a team supporting each other and their customers. What I thought would be an awful journey into a parts store ended perfectly. Solid and sound advice and support. Very impressed!

I had purchased a Napa legend battery here and it had one month left on its warranty and I brought it in because it wouldnt hold the charge. With no questions asked they replaced the battery for me and were very kind about doing it.

The guys behind the counter are very helpful and knowledgeable. I went in for a gas cap for a 34 year old motorhome and the guy actually wanted to try it on before I purchased it to make sure it fit!

Love this place! Very helpful and friendly staff. I buy all my parts from them. Their COVID policy is perfect and constitutional unlike most businesses. If you have a medical condition preventing you from being able to wear a face covering, they will not discriminate, belittle or harass you because of it. This reason among others is why they have my business for life. Thank you North Branch Napa!! God bless America 🇺🇸

I have always had good service from this location. All the staff seems to be very knowledgeable unlike another place in town. this Napa is normally my go-to place for quick parts. My only gripe is I wish they would be open a little later but that comes with living further from the cities.

There were 2 people working the counter and not a mask in sight! We have a mandatory mask mandate in MN yet these people are ignoring it. I have friends who have been very very sick with the virus and some have died. One of my friends spent 5 days in the hospital on oxygen and blood thinners because he went into an establishment where they werent wearing masks. I wont put up with this. There is no excuse. I wont go back.

I have never been so pleased to go to an auto store. I usually dread going. But the people that work their were so kind, and great spirits. The gentleman who was helping me, helped me get my old battery out and put a new one in, plus he did my wipers for me. This will be my go to store from now on. Thank you Napa crew for turning my dreaded worry into a pleasant experience.

NAPA always has the right parts, and the prices are competetive.

Great bunch of people working there and are always willing to help along with making sure I get the correct stuff.

Great place great people

I know the whole staff here. Best napa out there. Treat u like family and very professional all the time!

Amazing service with staff who are there to help and they actually know what they are talking about. They get it done right.

Friendly staff. I blew a hose on my bob cat and they made me a new hose with new fittings.

Been going for years very knowledgeable people and always have what I need.

They seem not to have the things I want in stock ever or they dont carry it . There not that knowledgeable And There prices are too high.

Love these guys very helpful

Always friendly. Only downfall is that we almost always have to wait for a part ti come in. Typically that can get next day though

Its usually a last resort for parts for my vehicle because they are expensive there but do have quality parts

I needed oil for my truck today. Very nice man at counter even added the oil for me! Great service and very kind.

Love it

The napa crew is awsome. Knowledgeable and always get the correct part and advice.

Great place and people to help with whatever you need.

Great people!

Excellent service. Order depart at 7:30 the next. Perfect

Found myself needing a battery for my truck (doesnt start so well with a dead battery). Went to Napa and they knew which one I needed right away. Cant beat good, local knowledge and service.

Knowledgeable employees, good value parts. Fast access to non-stock items. Helpful withh odd projects.

Always great customer service by the Assistant manager named Josh!

These people are fast, friendly, and down-to-earth and they know your part number before they look it up. All the employees are eager to help and back each other up to make sure your shopping experience is the best!

They where ready to help as soon as i walked in

Went here for an axle they were overpriced at $75 with competitors listing at $40. Asked if they would price match and the man rudely said no and walked away. Went to cambridge got the part for $40 at Autozone. This place is overpriced and not willing to match other brick and mortar prices. Theyve lost my business Ill just drive to cambridge for my parts.

Helped me out with 2 hubs great service. Went above and beyond thanks again.

Great help, even though they did not have the part I needed they pointed me in the right direction. Definitely will return for future projects.

Oh my I ordered the wrong parts but due to extraordinary effort they we abe to get mechanic the correct parts and the job got completed on time.

My only stop for auto parts. Very knowledgeable, helpful people.

Guys actually know what they are talking about. Would recommend again!

Very friendly workers and very helpful. Makes it a one stop shop!! :)

Always have what your looking for if not the next day

Place I always go to swap out my little oxy/ace tanks

Todd is always super helpful and great to deal with.

Like these guys. They saved me money by using different bearings, in a kit form.

Had a problem with my automobile they solved the problem in seconds

Great place to buy parts, knowledgeable staff.

I always have what I need

Use them a lot. Usually has the part and priced similar to other chains

They give you the right parts unlike oripoff

Very easy to deal with and helpful.

Good group of guys working here

They took the time to see if the part they had matched what I needed.

Very knowledgeable staff

I stopped here to have my battery tested. They checked my battery and alternator, but he wasnt positive which was bad. So rather try to sell me something I didnt need, he gave me some very helpful advice.

Very helpful staff

They went out of their way to help with the things I needed five stars to them thanks

Zack and Josh really helped me out on Saturday afternoon! So glad they were open until 6 p.m. Im now a lifetime Napa customer!

Great service and very helpful

As a woman, they treated me with respect.

Very helpful

Great service

Good poeple to work with

Great service

Always friendly and helpful

Great service.

Best place ever!!!

Very friendly staff.

Over priced

Auto Parts.