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Olson Power And Equipment, Inc.
38560 14th Ave, North Branch, MN 55056, United States
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Olson Power And Equipment, Inc.
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Wa
Review №1

Called mid week while out of town and spoke to an employee in parts and service looking to find a very difficult part to find for my defender. Turns out they had one. I asked them to hold until the end of the week he said no problem. Showed up to pick it up and they had sold it. Guy at the desk told me because I didn’t pay for it they couldn’t hold it. Wouldn’t have had a problem paying for it had I known that was the only option.

Av
Review №2

I cant seem to get a salesperson on the phone. I have left several messages, and havent received any calls back. I was hoping to buy a Kubota tractor, and had some questions. I called a different dealership and was immediately put in contact with a salesperson. Unfortunately I will have to travel further than I hoped to purchase my next tractor. Based on my experience I feel that the other dealership values my business more, even though Im not from their local service area.

ty
Review №3

This place does not stand behind their products.And they can never get repairs done in a timely manner. Dont buy anything from them.Russ in service has no clue whats going on and he loves giving you the run around...

De
Review №4

The only place I go to get my Maverick fixed up! Great service and fast!

St
Review №5

Great crew! Cant wait to try my new ride.

Li
Review №6

Got our tractor from them and rented a backhoe.I wish when we got the news we were approved the salesman would have been as happy as us he definitely knocked down the happy meter back down a notch. Also wish they would have spent a little more time explaining things to us. We said we needed a tractor that could move 1,000 to 1,500 pound round bales and the salesperson said they ant that big. Well I get mine weighed out and it lifts the tractor every time. We definitely needed a bigger tractor.Only complaint I have is being told I didn’t know what I was talking about and that we didn’t need a bigger tractor

Gr
Review №7

Quality products, better people. Dan Olson is a great resource for us and a trusted advisor.

Sh
Review №8

Bought a BX a few weeks ago, had an issue on a Sunday, dropped it off on my way to work Monday and it was ready by the time I drove by on my way home. So thankful they squeezed me in without an appointment.We all know mechanical issues happen and its the support from your dealer that determines where you do your business. I can tell you come fall I will be knocking on their door to buy another piece of equipment.

Mi
Review №9

Very knowledgeable parts staff. I originally ordered parts from a different dealership for my 2003 mxz and they were all wrong. Made the trip here and they had all the correct parts in stock. Super helpful!

Da
Review №10

Agree. Great people to work with.

Ph
Review №11

I want to thank Joe Fairbanks and the rest of the people at Olson power. Joe was my sales contact for the purchase. I bought a brand new Kubota tractor and with neighbors & friends telling me thay loved their Kabota it made my purchase EZ. Delivery was a little slow but not their fault as tractors are selling very fast right now. Thanks Phill White

An
Review №12

Solid dealer. Helpful and friendly!

Na
Review №13

Friendly helpful staff go above and beyond to try to help you out.

Ru
Review №14

The service was amazing.I Had an issue with my breaks/rotors on my wheeler. (Was not Olson’s problem) they are not the ones who manufacture parts. I had talked to Kenny at the front, he listened and understood where I was coming from and made everything right. I was amazed with his options that he had came up with to make ends meet. He was professinal and directed me to the source to take care of the problem I was having.I will ALWAYS use these guys for my parts and accessories and will refer others I know to Olson’s! A business that I can trust to make things work and keep the plans going is what people (I) need.Thank you Kenny for taking your time and going out of your way to fix everything.I appreciate you!

Sh
Review №15

Best selection around for Kubota equipment & products & any Ski Doo equipment & products. Nice clothing merchandise also.

Ke
Review №16

Bought a x3 from Tyler, he gave me the best deal vs other dealers

th
Review №17

First time yesterday coming to this implement dealer as Im looking to buy a tractor. Atmosphere is professional with great service. I had many questions answered and was given knowledgeable advice by Dan.Highly recommend. Also looking forward to doing future business with them.

Ja
Review №18

Great service

Da
Review №19

They werent the friendliest when I went there to buy w part for my riding lawnmower and them told me they could get it but it would take 3 weeks and would cost me 38 dollars to ship it. I went to minnesota Equipment in cambridge and they said they would have it the next day and didnt charge me any shipping or any other expense. I wont go to Olsens again after that. The salesman made me feel like I was a nobody

Jo
Review №20

I had a great experience on my 1st Can-Am purchase and will go back.

Sa
Review №21

Buy somewhere else! Horrible customer service. I have dealt with numerous Kabota dealerships and I have never had such horrible service. Once they get your money dont expect help or service.

Ja
Review №22

Ive been going here since I was a kid, when they were located by central park. I now have a small tree company and have purchased multiple pieces of equipment from Dan and his family. They have an outstanding parts and service department. Your equipment is only as good as the people that service and repair it. Up front, honest, and fair..... Thats hard to find these days. Thanks guys

Tu
Review №23

I love coming here. I had to rebuild my Ski-Doo due to a fire. Decent pricing. They arent the cheapest but they got my parts to me in 2 days. Excellent. Counter guys know the parts and what your sled takes with rarely looking up. Always the right stuff. Bought a sled from them and it was absolutely flawless. Their shop was super busy but they were up front and explained to me right away. I took the sled and studded it and added the carbides myself. They had everything I needed to get it done. Then my sled got wrecked when I let a buddy ride it. Hauled it into Olsons. They helped me get it out of my truck and told told a few days before Theyd have it estimated. Next morning, I had an estimate. I think these guys do a very nice job up here. From sales to parts to service. They are a busy shop and some people dont realize they have more than 2 customers. Good shops are busy for a reason. I wouldnt use anyone else but Olsons for my needs. Thank you guys!!!

Ji
Review №24

Wonderful place. Jeremy walked me through a pesky problem associated with one of my larger pieces of equipment. He proposed a solution that worked, and well. Their service was timely, priced right, and was extemded in friendly manner. 5 stars.-Jim

Ch
Review №25

Dan--very good, professional, courteous, generous--Mike in parts-very personable and helpful--mechanics are mechanics-helpful--overall-very pleased--will come back again.

Ho
Review №26

We got our lawn mower here a little over a year ago! Great company! Great Kubota lawnmower!

Jo
Review №27

Was in today to look at new or used sleds. Receptionist was friendly outside of the fact she was on her phone the entire time. Young generation. Sales was busy. Ended up leaving, hoping next time I come back it will be different. Lots of selection though.

M
Review №28

Bought a used John Deere a week ago from Olson Power and Equipment. Everything seemed decent so I loaded it up and hauled it home. Monday hits and its my first chance to put it to the test, and it failed. I wasnt happy having just spent a fair amount of money and I was concerned about how they would approach it, this is where they shined for me. The same day, they came to pick it up and brought it back to their shop to diagnose the problem. The mechanical crew had no issue getting into the machine even though deere isnt exactly their specialty. they ordered and installed the parts and are coming out to deliver the machine today. You cant get that kind of service private party, buyer beware. I would highly recommend and I plan to make all my future purchases in this class at Olson Power and Equipment. Thanks Guys!

To
Review №29

Great guys at the will call parts desk. Parts were ordered and delivered on time and fit perfectly. Also they Have a huge selection of everything a real man needs as far as equipment and toys to get the job done.

Ro
Review №30

Everyone at Olson Power & Equipment is great. Just purchased a side by side and Rick was beyond helpful and accommodating. Very courteous staff, and the best buying experience we have had for atvs. Thank You everyone at Olson!

To
Review №31

I have only dealt with the parts department so far, and that experience was great. The staff is very friendly and knowledgeable. I will be bring my Can Am Outlander 1000R XTP there for service for sure. Hopefully they are as great as the parts department.

Ru
Review №32

Would have been five if the equipment color had matched all of my other stuff. I do not think it will effect how it works. Very good people.

Br
Review №33

Massive inventory

Ga
Review №34

The best BRP dealer I have ever done business with!

To
Review №35

Salesman was very informative and friendly and as always Dan the owner is very appreciative of the business!

Ju
Review №36

This place is just awesome highly recommend.. great and helpful service.

Pa
Review №37

Amazing customer service! Thanks for the great tractor and coming to us for repairs!

Tr
Review №38

Been here several times now getting quotes for equipment for a new business and very happy with the quality of Kubota and our salesman Joe Fairbanks is awesome. Highly recommend this business.

Br
Review №39

My new kabota is the best machine I have ever owned!!!The staff is very helpful and knows there business.I recommend them to everyone.The Bs at circle B ranch retreat isanti mn

To
Review №40

Great place to purchase a Can Am atv.

Th
Review №41

Friendly people. Prices okay, equipment service, may take a while during the busy summer season. But they do good service work.

Na
Review №42

Poor service experience.The estimate I got was WAY off... When I got the estimate I told them twice my tractor had a cab, after they had it for two weeks, I got a call that it would be close to $1000 over the estimate because my tractor had a cab... Really??? I told them twice, and they were in the lot when I dropped it off. by then I really needed it back, so had to let them do the work.Also sloppy workmanship... bent all of the hydraulic lines on my loader because I didnt sent the loader stands what the hell, they never even called and asked me to drop them off so they just wrapped some straps around the first spot they they saw without even thinking about that might bend..

Bo
Review №43

Great place always have or can get what you need. Thanks guys

CG
Review №44

Great Sales experience with buying 3 units this year from Tyler. I have also dealt with service & had a good service visit as well as ordering parts from the parts department which follows up after you. This is by far the best BRP, Can Am, & Ski Doo dealer I have ever done business with period!

He
Review №45

Great service and prices. You have to shop here!

da
Review №46

Service department is amazing!! Very knowledgeable! There always busy but still find time! As long as I have a can am this will be the place I take it!

Bi
Review №47

Great service!! Will go to the end of the earth to get you taken care of. A nice place to get your parts and new Equiment.

Jo
Review №48

We just got ANOTHER new Kubota from Olsons !! great people, excellent service, very nice family operated business. Weve also bought a couple Ski Doos from them, very nice store, very happy with both products.

Mi
Review №49

Wife and I visited October 5th, 2018. Our primary reason for the visit was to take a hard look at some new Kubota equipment. We parked and slowly walked the used equipment lot and then the new equipment. We spent probaby 20-25 minutes looking and not one employee approached us so we headed inside to the sales floor. We perused the sales floor indoors while we watched two salesman joking it up in their office and another surfing on their phone in their cubicle. After another 10 minutes inside and everyone looking too busy for a sale we left. Horrible first impression. I get it, it was Friday around 4pm but a simple acknowledgment would have been appreciated. I wont be back and will find another Kubota dealer.

Cl
Review №50

Great place. Very helpful employees.

Lo
Review №51

Just returned from Olson Power & Equipt....My first time ever in there and I had the best customer service experience!!! The gentlemen at the parts dept found exactly what I needed for my riding lawn mower quickly and efficiently, amd Jeremy in the service dept provided me with awesome customer service and you can guarantee that I will be back!!! Thank you to both you! Believe it or not you just made my day!!!

To
Review №52

Always service with a smile! Great sales team and service department. Highly recommended.

Pa
Review №53

Nice big place help me out a lot sold me a trailer

Ni
Review №54

Most the guys there are good but there is some young punk that dont like his job

Ch
Review №55

Been in here multiple times poor service, never have the parts needed (I have friends who own skidoos who have had this problem as well with these guys) and do not bother to look whether physically or on their computer. I even called once and before I was even done explaining my part the guy said dont have it, would have to order it takes 4-5 days. These guys need some customer service classes and keep a basic stock of parts on hand. I will take the extra time and pay the extra money in gas and go to Tousley more pricey but a whole lot better attitude.

Te
Review №56

They have nice friendly people who are actually willing to help you find the stuff you need for your machines

Ri
Review №57

I have had great business dealings with this company. Very nice people!

La
Review №58

Poor customer care, did not call when work was completed. Kept vehicle outside. No proof work was completed, invoice was incorrect, no parts were available afterwards. Treated as if vehicle was stolen from them as opposed to purchased from them. Would suggest another place for sales and service.

Tr
Review №59

Got a great price on a snowmobile. Friendly sales staff, good service.

An
Review №60

Olson power has a full staff of sales people ... Mechanics ... And prep staff.They also have many machines in stock ready to roll ...Good people.

Bo
Review №61

It Was wonderful experience, Freddy was very friendly and helpful, Thanks for all your Help

Mi
Review №62

Competitive prices on ATVs, parts department is fully

Ja
Review №63

Good place to get what you want😊

Ch
Review №64

They always seem to have what you need in stock and are always courteous​ and helpful.

Da
Review №65

Bought a new Can Am Commander, Tyler Olson and team were awesome!!! Thanks everyone I love it!!

To
Review №66

Good prices friendly help

Ad
Review №67

Great prices for equipment rental and always friendly and helpful customer service.

Ga
Review №68

It is a pleasure to do business with Tyler and a family run business!

Ni
Review №69

The staff was very nice and they were very helpful.

de
Review №70

Worst place ever both me and a buddy brought our sleds there both had to take them back a second time because they didnt fix anything a simple carb job it was so bad that the mechanics that were there were shaking their heads when we brought them back . They say they test ran them bs they didnt cause if they did I wouldnt of had to take them back. Call up for a simple tail light to see if in stock they said Ill call u back never heard anything call up tousley found out if they had it and they did trouble free olsons is horrible

Cl
Review №71

Looks like they have a lot of inventory. I have called and left messages even stopped by. But no callbacks and no one to help.

Ca
Review №72

Absolute horrible service. Brought our sled in over a month ago and spent plenty enough on it, to get it back not running at all. They said theyd work on it first thing and get it back to us. Its been over a week and havent heard anything at all on it. Called in to see whats going on to have the service guy get snippy and rude with us and tell us it hasnt been looked at yet. How do you tell someone it will be looked at first thing and before others and its been a week and not looked at at all yet.? Very horrible customer service.

Ti
Review №73

Got me a Greek tractor at a great price

Ki
Review №74

Nice new store area, friendly people

Ji
Review №75

Excellent customer service experience

av
Review №76

Helped me fix something and advice was free!

Ch
Review №77

The after the sale parts and service is awesome.

Jo
Review №78

Great help and friendly people!

Jo
Review №79

Service did great for me in and out quickly

Sc
Review №80

Fast and able to answer questions

Be
Review №81

Friendly and helpful service!

Jo
Review №82

Nice place, knowledgeable partsman.

St
Review №83

Awsome people

Tr
Review №84

Great customer service.

Je
Review №85

They try hard but limited inventory and prices are above the norm.

Pa
Review №86

Excellent Service!!! Thank you for all the help Joe!!!

Jo
Review №87

They are very helpful to us

mc
Review №88

Good service from Jeremy

Se
Review №89

Got a heck of a deal!

Je
Review №90

Love it

je
Review №91

Large kubota selection!!

To
Review №92

Good service!

Information
24 Photos
92 Comments
4.4 Rating
  • Address:38560 14th Ave, North Branch, MN 55056, United States
  • Site:https://olsonpower.com/
  • Phone:+1 651-674-4494
Categories
  • Outdoor sports store
  • Shopping mall
Working hours
  • Monday:8AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
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