The staff is so helpful and friendly! They dont always have everything in stock, but I can usually find other options if I walk around the store a bit. Prices are decent and can compete with online prices.

I went into the store to purchase 2 balloons. They proceeded to tell me that the are not able to fulfill my request and pointed to all of the online orders they were completing that was clearly more important than a customer in front of them. In my opinion that is terrible customer service...

Missing lot of costume and props but is ok

I wanted a peppa pig balloon but my mom said no :(

Most girls themed party decor was sold out.

Had to search after told they only some items of a specific theme i was looking. I found some but went home and purchased on line. I am afraid i will just go online first from now on.

I love the selection. Its a unique store that specializes in party supplies. Great prices too.

This store would have gotten a better review if it weren’t for the kids running the registers. They were completely disinterested in customer service. They may have been trained in how to process orders but apparently didn’t get any training in customer service. There was even a kid there who might have been on her break who appeared to think it funny that I was receiving poor service. On the good side I did meet with an older employee on the floor who went out of his way to help me find an item.

Great selection for all things Halloween or just your general party needs. The prices are reasonable as well. Customer service is on point and the cleanliness/organization of the product in the store is great.

Bare shelves. Same stuff as other party supply store.

Went for supplies/decorations for my sons 5th birthday party. For a brick and mortar store, the prices are great, cashier was friendly. Will definitely be back for the next party.

Very helpful & had what I needed

We received our balloons 2 hours late, and 1 hour after the party had already started. And thats because I called. If I hadnt, we wouldnt have received our balloons at all! And opening the bag we discovered balloons that had already poped. Not a very good first time experience with Party City.

They were very nice and helpful.

Such a cool little store with inexpensive gifts an household things..fell in love my first visit..I will definitely be back!

Found everything I needed

I am throwing a Halloween themed bachelorette party. Was able to get everything I needed to make it one spooktacular party!

Stuff is a little pricey in a couple of the ladies that work there was very snooty

Just went for the small candies, party favors and trinkets. Nice variety.

I found them to be a bit pricey when it comes to party supplies; however, the selection youre given to choose from is amazing. Buy the basics (i.e. plates, cups, napkins) at a dollar store and then come here for all the bigger decor. They never disappoint when it comes to themed decorations!

Great store for the speciality items, just wish the pricing was less. The lady that helped me seemed to not understand what I wanted and I had to repeat myself 3 times until another more experienced salesperson came and grabbed exactly what I was asking for.The original lady was also not that friendly.Otherwise the store was clean, neat and organized.

Lou was an amazing help! The store didnt have what I was initially looking for and she helped make my vision come through! She was beyond helpful and genuine too!

Staff was available and helpful. So glad to see they have re-opened! Gotta love the $1.00 cards!

Its amazing what you can find. I needed little hats and a cake to decorate a doll sized mascot... only place I could find that was Party City! Found the perfect items at a reasonable price:)

Quick trip in... Nothing special

While we mostly visit this store during the Halloween season, I do make use of it a few other times throughout the year. It has a wide variety of party supplies sorted by color and theme to choose from as well as a nice selection of party favors or candy when youre planning a kids party. Tons of balloon options too.Our favorite time of year to visit is Halloween. Quite a large variety of options and accessories!

I was there during the Halloween season so i can overlook the disorganization of shelves. However, i rated a 2 because the store is clearly understaffed and the few associates that were working were quite unpleasant. It makes it obvious to me that labor budgets (set by corporate Im certain) simply dont care about those who they employ, putting them in overwhelmingly stressful situations which then reflect the service customers receive. I shop here VERY frequently, and this happens around every holiday. Ive grown tired of this repetitive habit. As much as i love the one-stop party supply shopping, i will not be going back again.

Called for a balloon order. Was told they dont do balloon orders, even though their website says they do!! I explained my situation that I really need help with (surprise party) and they just said to come in to order and Ill just have to wait. Called dollar tree and they were so kind and took my balloon order. Ill never use party city now. Cant believe they are still in business 👎👎

So, I love the selection here. They have great products, always fund what I need. A little pricey, but they often have sales that help. So, why 2 stars? Its the checkout process. It is always a nightmare. Long lines of people placing balloon orders and bogging down the line for the folks just trying to make a simple purchase. Every time I am there, I am stressed out when I leave. Going to start ordering online to avoid the headache.

Nice store a bit pricey though

Best party store. I try to go to to other party stores. I always end up going here. They always have everything I need and more. Prices are always cheapest.

Didnt have what I was looking for in paper products. Basically had all the same pattern just in different colors. Need more variety.

Great darls.

Nice, fun stuff! They also have better prices than a lot of the local party places like Party Center

Great staff lots of stuff to choose from I think I have to drive about 38 miles so I only come when I really need something that I dont have time to wait online to order.

Costumes, balloons, party favors, pretty much everything you need they have it...if not it can be ordered and picked up within a couple of days. Prices are fair as well. Some staff was super helpful while others were clueless.

Great Halloween selection! The number and amount of costumes this year was amazing!I am always impressed with the amout of novelties I can find there. Great place for bdays, any type of party, or just to walk through and find some neat stuff.

Good store!!! Lots of different stuff. Only gave it 4 stars because they dont have Lego birthday party items which thats exactly what I came in for

Best party store. Ive been to other party stores. Ive shopped around. This one always has everything I need for the best price.

Fun place to shop

Great selections for what I needed. Successful outing.

Clean place, nice employees, easy to find, lots of variety.

It is called party place for a reason folks! You need something for a party, they got it. From decorations, to color coordinated candy, and everything in between.

Large store, lots of merchandise. I was looking for 90th birthday deco. I didnt expect alot, but they had nothing. I wanted to buy a 9 and 0 mylar balloons. All they had were giant ($12 ea.)ones. Staff was very friendly and helpful.

Best party store. I absolutely love it!!! They have just about everything you need :)

Always find stuff to go with the theme of party Im doing, this is always the place I go for party items!!

Called to ask a question, they hang up the phone on me twice. Went there and the staff was rude. Never going there again.

There are many times that they dont have what Im looking for even though the website says in stock for that particular store. Depending on what associate you can track down is how your customer service experience will go.

This store is so cool, they have something for every occasion!

Huge selection great staff very helpful

Great selection & variety of party accessories! Could spend an entire afternoon just looking around

They might have a wide selection of costumes but when it come to birthdays you find more on the internet for a cheaper price. Even what they have on their website is less than what they in store. Very upsetting.

Awesome customer service! And large selection.

Always a place to find something fun and new

Going out of business but love it you can find a lot of neat stuff there a bit high priced but pretty good products for the price

Didnt have a very good selection

They have almost all the party stuff i needed. Plus the had a buy one get one half off sale that really helped me get it all in my budget.

Fun, inexpensive items for every kind of party imaginable

Most unfriendly place I ever have been. I walked in looking for something and the girl up front looks at me and doesn’t say a word. The rest of the employees just make you feel not welcome.

They always have what I need. Great place and reasonable prices.

Fun time

Halloween clearance...oh thats not included and thats not either. Tow items we picked up from the Halloween section werent included so what was?

They didnt have what I needed but no where near by did they were extremy helpful in helping me find a place that did though

I hate coming here they have alot of stuff but its all over priced and super expensive. But had to go in a crunch so it ok.

Got the supplies I needed for my daughters party. However staff is rude. Half the items I bought rang up the wrong price. And cashier acted like it was somehow my fault. Not a good experience.

Great service

Shop there every yr always find everything i need.

Very helpful. Lots of costumes. Could have had more than 1 cashier.

The store has lots of colors of paper products, balloons, etc.

Went back to Party City where I belong. It was great!

Cool dtore with lots of party supplys

I stopped for various cards and the selwction was great along with the price of $1.00 each.

If you dont preorder your balloons expect a wait. I was there on a Tuesday night and it took 20+ minutes to get 5 balloons filled.

They have just about anything you need for any celebration. Great place!

Great store love to shop there for holiday decorations & special occasions !!!

I thought PARTY CITY was a place to go to get what you need for all party occasions. I was wrong! They carry very little for baby showers. What they do have, I found cheaper at Walmart. Disappointed 😣

Friendly staff and good selection of costumes and party supplies

Great place for party supplies that wont break the bank

Fun place to go at halloween, lots of things to choose from.

Great selection of decorations and party supplies. Friendly staff.

Always have your party needs and more

Got all my Halloween needs for myself and my daughter at a great price. Very friendly staff.

Great selection but of the three staff members they had working only one girl was polite and helpful the other two employees seemed irritated to be working.

They have all your party needs

Found what were looking 4

Decent layout, lots of random props for costumes that I had a hard time finding elsewhere.

Always has exactly what I need for any party Im planning.

Had everything i needed

I love how you can get things in bulk for grab bags for childrens parties!

Great store had just what I was looking for

Called to place a balloon order, worker put me on hold never came back after 10 minutes. Pathetic.

Always a great place to find any and everything.

I love the different types of decorations.

Got everything you need but one of the guys at the counter was unhelpful and not friendly. Overpriced as well. You can get the same things they carry off Amazon for way less.

They have everything you could need for sure and more!!

They were sold out of a lot of general birthday items. Still got balloons though.

Fun store pricey though

Great party products, fantastic card price, wide variety!

Good

Fun place everything you need in one place