I went to get some air in my tires. The associate who helped me was very friendly and helpful. He made the experience very pleasant.
Extremely nice employees, and reasonable prices. I highly recommend going here.
Please read my review...I travel an average of 3000 miles a week and I have been to countless tire shops around the country. Discount tire continues to offer great service and friendly employees regardless of the state. (Even the northeast 😁) THIS shop in particular went above and beyond to get me in and out with a new tire and fix my valve stem when no one else could.They will fix a valve stem FOR FREE, they will mount and balance your tires FOR FREE, they will rotate your tires if you purchase from them FOR FREE, they will check and air your tires FOR FREE. They also have competitive prices and they are worth every penny. The manager is incredibly polite and easy to talk to, and the employees work fast and they word hard. I give them 10 out of 5 stars.Dont cheat yourself and save 20 bucks at a 3rd rate store. Let these guys take care of you and you wont have to question the quality of your tire or the level of attention and service youll find here.I leave reviews all over this country for many types of establishments.Today, Discount Tire has officially earned a lifelong customer. Thanks guys.#SouthernStarTransportation
Had a tire emergency on the way to TN, got us in to service really quick. Excellent service. Highly recommend!
Daniel was amazing!! I was having issues putting tires for my zero turn on the rim, I called everywhere for help and nobody could help with this issue! I called and spoke with Daniel and he was extremely nice/very helpful! He had me in and out within an hour! Thank you Daniel for saving the day! Your the best!!! 🙂
Got me right in for my air check and tire rotation. Great service. My husband and I love this place.
Its very rare for me to give a 1-star rating but its deserved in this case. It seems that answering the phone is more important than customers in front of them. Customers are made to wait until the phone stops ringing so to speak. If you have the time its a good place I guess. Its on my never to return list.
Every time I visit, they are wonderful. From prices to work to professionalism, I have never been disappointed. Thankfully, my flat tire was replaced on the spot with no waiting for the particular brand/size to be ordered as has happened to me with other tire businesses. I feel certain Im always getting the best deal and the best service. I will always use them and Ive recommended them to all of my friends and family.
I had an unexpected flat tire and had my car towed over to their shop. They didnt have my tire size in stock so they ordered a replacement at a very reasonable price. I highly recommend this tire shop without reservations because they went over and beyond and helped me out greatly by providing me a no-cost, free, temporary tire replacement until my ordered tire arrived so I could I drive to work.- Thank you very much Jon and company at Discount Tire NLR!
I needed a set of tires for my truck so I decided to give these guys a try. The first day I went in and order my tires that I found lower online and they price matched. I thought it took a little longer than it should have so instantly thought that my appointment day would be a long day but I was wrong. I had an 11:30 appt. and when I showed up the lobby was completely filled and I said I knew it. They checked me in at 11:30, got my keys at 11:40, asked white letters in or out at 11:50, pulled my truck to the front door at 1220. Great Jobs guys. Tires look great and rides great.
Very helpful, quick and friendly service. So far they will be my go to place for my tire needs
Always so nice and helpful...had me in and out in 30 minutes
This is the Best place to buy tires!! Ive purchased tires for 2 cars& price is very reasonable and the service is UNMATCHED!! I live in Ft. Smith AR. Was visiting Little Rock & they fixed my tires No change & No problem!! Highly recommend THIS COMPANY!
I had a screw in my tire during a road trip. Daniel got me set up, fixed, and back on my way quickly. Very professional and friendly.
5 STAR CUSTOMER SERVICE!!! FIRST IMPRESSION MAKES A LASTING IMPRESSION!!!! I went today and was greeted immediately by Terry. He let me know every step of the service I would receive, and what they could offer me. Then I was assisted by Randy, he was very helpful and his customer service was stratospheric as well. Will definitely be back and telling others about Discount Tire!!! Thanks you guys!!!
The only reason I give this place 4 ✨ stars is because I dont give anyone 5 stars A+ in service prices and quality, need some work on that speed though seriously guys speed up.
Customer service at this place is fantastic. Every employee I have interacted with is a respectful polite professional. So much so that I felt motivated to leave a review when I rarely if ever write a public review. Highly recommended.
Comfortable waiting room, they were extremely busy but kept pretty close to my appointment time, no complaints
Great customer service from every staff member I spoke with. I wasnt able to wait when they told me what was wrong with my tire and came back the next day. Anuar greeted me by name and had all my information still saved. I will be back with any future tire needs and will recommend this company.
Jake, Jon and Tyriq were all friendly and helpful. I did have an appointment and they were ready to work on my vehicle within 3 minutes of that time.
Absolutely amazing staff!!! Super busy so my wait time was a smidge longer than had been estimated but they took wonderful care of me as well as shined my tires after the rotate.
Great staff. Friendly, efficient and affordable. Been to a lot of Discount Tires in several states and this was by far my best experience. Highly recommend!
Excellent customer service! I highly recommend Discount Tire in Sherwood!
Purchased a full new set of tire...Two months later had problems out of Two tires... I had warranty on all 4 of the tire....When back in for a replacement....I got a pair plus had to pay more money out...WHAT A BIG RIP OFF...I WILL NEVER DO BUSINESS THERE AGAIN...TO MAKE MATTERS BAD..THE STORE MANAGER DID THE WHOLE PROCESS...🤮🤮🤮
Great service, will help you find the tire you need and if you are on a budget, they can help with that too!
Excellent customer service!! Extremely nice and helpful.
Best service and prices for tires in the area
Today, I received excellent customer service and felt comfortable enough to know the sales guy presented me with some good deals. I didnt feel pressured to purchase and I was given options. Which gave me peace to get my tires at your location. While there I witnessed a very rude customer yelled at an employee. I was so impressed by the professionalism that I saw from your staff Tireek Tripp. As the man continued to yell at him, he took it without responding back in an inappropriate manner. I spoke to Tireek afterwards and offered to buy him lunch in which he declined. So, I just wanted to take this time to say.. Great People and Great Place!!
Overall good experience, fast friendly and even looked at a tire they didnt sell me to make sure it was safe
Great customer service every single time. It just gets better and better each time. I really appreciate how they kept me updated on the process and time frame while I was in the waiting area. I’ve been to many different tire locations over the years and this place is the best in both price and professionalism. It’s the only place my family will go for tires.
Curbside, sit in car service is awesome. I got to see how every step was done. They noticed my wheels require centering rings and made sure they made it on the car. They also noticed I had special valve stem caps and double-checked those made it as well. Very professional, well run shop floor.
Excellent service, as always, with every location Ive ever visited!
I never really leave reviews, but this place exceeded my expectations! We were very pleased with the customer service here. I ordered the tires online and they arrived to their store quickly. Every single staff member we encountered was very polite and helpful. Their attitude was so wonderful and pleasant. They were quick and did a great job. For these reasons, we will be back and have found our permanent tire shop. Highly recommend!!!
Great service guys here. This is a very honest shop and they hold to their word. I needed a tpms sensor changed and they had let me know that the one I had wouldnt work without having a key fob to the car. They could have just installed it and i wouldnt have known any better
Super friendly, really helped me out while on vacation
Repair of flat tire. Friendly and helpful staff.
Best customer service anywhere. Solved my issue quickly. Very nice and knowledgeable folks! I’ll be back!
Fast in Fast out...good shop
This is a good place to buy tires and service tires. The managers are all professional, helpful, and courteous. Since covid-19, they have you drive into the bay and wait in your car while they do the service. My only issue last time was with the young men actually doing the work. Bad language being used loudly which isnt appropriate while the customer is sitting right there. Theyre fresh out of high school so chock it up to immaturity I suppose.
Always great customer service. Greet you with a smile in the voice. Happy to help you. Very detailed.
Excellent service. I took two tires in to be replaced and a third to be patched and plugged; was out in 30 mins.
This was my first experience with Discount Tire and they did not disappoint. I showed up right as they were opening on Saturday morning and was promptly greeted. I discussed my tire needs with the associate and he was knowledgeable, personable and professional. After discussing all options and details, I made my purchase decision and they began work immediately. I literally was in and out in 28 minutes! Four new tires mounted and balanced super fast for a great price plus an amazing guarantee. I couldnt be happier with my experience. Theyve gained a customer for life.I believe the gentleman who helped me was named Murray. He was superb.
Excellent service, very well organized, and friendly and willing to solve my tire problem. Absolutely amazing I had interactions with 5 different employees that all had a different job to do to completely help me back on the road to Oklahoma. I called first to see if they could fit me in DUE TO THE PLACE THAT SOLD MY TIRE TO ME WAS CLOSED!GENTLEMEN THAT ANSWER the phone said, come on over and we will work you in.Less than 45 minutes I was on the road again home. Thank you all, best that tore experience EVER !
Always do me good!
Frindly and Honnest
Had a 10am appt to get $800 worth of tires installed. I arrived at 945am per email instructions. Did not get me in till almost 11am and did not get done with my tires till almost 12am. Was not contactless like the email said. No sign saying where to go in driveway. Other cars blocking driveway into parking lot and I was almost out in the road waiting. One car in front of me refused to move and I had to work my way around them to get out of the road. Had to go in to the store and identify myself to get service after waiting in the parking lot for 45 minutes.It seems they had people showing up, buying a tire or two and putting them in front of people with appointments. They were not under staffed, had 4 guys in red shirts at the counter and I counted 6 guys in black shirts installing.I am disabled and when I bought the tires it showed these instructions about not having to get out of my vehicle. I was so excited. Now my expectations of this store are very low.Dont get me wrong the staff was friendly but at that point any little bit of attitude and I would have demanded a refund and went some where else.
Great customer service and quick workers. 10 out of 10 i would recommend going here!
First time using Discount Tires. Made an appointment online and everything went very smoothly. The staff all men....lol they were nice friendly and working hard on getting people in and out. And guess what they were wearing masks and had mask for the customer and hand sanitizer was everywhere also. Check them out they are worth the trip..
It was my first time visiting this place. Customer service is top notch here. Thanks Anuar!
Very very grateful for the gentlemen here at this location. They stay behind and waited for the tow truck to bring my car for them to fix my tire. Will continue to use Discount Tires
Great place and prices for tires
Always friendly. Make you feel welcome
Excellent friendly service. I made an appointment and they took it right on time. They fixed my tire and I was out of there within minutes, despite how busy they were. I will definitely be a return customer for new front tires soon!
This place is awesome. They guys in there literally saved my life. My car was sabotaged they found that out and fixed it
Excellent and friendly service and prices
The staff was great, everyone that helped was very nice and had great customer service. I had to get two tires very quickly. My entire time there was about 35 minutes from start to finish
I had a flat on the busy interstate and had a terrible time having my insurance or warranty company help me. I had no lowering rods or jack in my Suburban and was just stuck on interstate for 3 hours! I called Discount Tire just checking on price to replace my tire that was busted. And Cody immediately said where was I and he would bring me the lowering rod I needed. I mean, what?? A stranger that didnt have to do anything as most people I had talked to that day did... and he did bring me the rod and I got a jack from someone else. Just good to know these kind of people exist still! And they had my new tire in the next day! Major props to this place and the great staff.
Great people, so nice and done good job.
Very knowledgeable, friendly, and quick. All employees were on top of their game and willing to help. Each employee had a wealth of knowledge of tires from prices to sizes and what is best suited for budget and safety needs. I was also very impressed with the cleanliness and customer service experience. All my vehicles will go there from now on.
Fantastic. Very friendly and fast service!
I cannot give enough praises about this entire experience from the getting to end. It was awesome that they had the product that I needed. Randy, the staff member who took care of me, was awesome! He was very knowledgeable, very accommodating, and made sure that my vehicle was taken care of. I went in on a Saturday early afternoon and although they were busy I was only there under 2 hours. I like the way that the place is set up to... a big old window looking out into the working bay so that customers can watch the guys at work. I opted for four new tires and was immediately approved for the credit card which gave me nine months deferred interest. The price for my tired was awesome and comparable to online prices and others in my area since I looked around before choosing Discount Tire.
These guys are TOP NOTCH!! We left Tulsa pulling our 5th wheel and were heading to Florida. One hour later we have a blowout on the 5th wheel. We put the spare on and went on to North Little Rock for the night. The next morning we pull in to their shop a few minutes before they officially open at 8am. They were already working and the moment they saw us pull in with the 5th wheel, they went to moving stuff and directed us to where to pull up. We were met at our truck, decided on the new tires, paid, and they promptly went to work. Within 20 minutes we were out the door and back on our way! Im not sure Ive ever experienced such AMAZING service! Thank you to this team! Its never fun dealing with unexpected things such as this but its great to have businesses like this that make it so much easier to deal with!
From the first phone call to the actual service, it was the best I’ve ever had. We’re on a road trip from Dallas to Kentucky and had a huge bolt of some kind picked up on the tire. The other shop that we pulled into was gonna be an hour and a half. These guys were on it and got me out in literally 5 min. My wife had an important phone call for business she had to take, in their store, and they were extremely respectful about having the waiting room quiet which she really appreciated! BIG THANK YOU to the discount tire crew at this location for all your help and hard work!!
Great customer service and speedy service too
Very helpful, knowledgeable and friendly staff.
Exceeded my expectations. In the past at other locations, Ive had to request back my lug tool and also remind them to return my valve stem caps. Not the case here. They were professional, friendly, quick, and did a great job. Thanks again! I hope I dont end up with any more foreign objects in my tires, but I am not apprehensive about bringing my truck in for tire maintenance/repair.
Great customer service! Ordered tires online and they were at the store the next morning. Installation was quick and the tires were at a good price. It’s so nice to have a Discount Tire in central Arkansas.
Very accommodating! Quick. Thorough. Professional. Helpful with a couple issues they didnt have to help with! All safe now with new tires that can be serviced any time!!
I had to wait a bit, but the service was quick and courteous.
Discount tires guys went way out of their way to help me a tow truck brought me in and I drive an F-350 the guys in the front or super nice the guys in the back that is superb job I cannot recommend them enough they were recommended to me by the tow truck driver. They definitely deserve 5 stars and Im the type person that doesnt always give 5 stars you have to exceed my expectations two normally get four stars and you have to exceed and do a perfect job to get five stars when it comes to a service company and discount tire did exactly that they exceeded all expectations I could have ever imagined.
If you need new tires stop fooling around with anyone else besides discount tire. Every mechanic I saw in there working on my vehicle had full confidence in what they were doing. The prices and deals you get for buying tires there are superb.
I have called the North Little Rock, AR store on multiple occasions and have been met with polite and helpful staff. I appreciate their low prices, financing options, and variety of promotions. After ordering my tires I received followup calls from Discount Tire representatives confirming my order and the availability of installation appointments. Overall, I have been impressed with the service I have received from Discount Tire and I look forward to business with them in the future.
My first time here and I was in and out within 40 minutes for a tire changeout. I highly recommend these guys. If they dont have what you want on hand, just go to their website, pick the tires you want and have the tires shipped to the store for installation. Thats what I did and it worked out great!
This was a great experience. Adam the senior manager was very helpful and polite. He answered any questions I had and explained everything I needed to know in detail and helped me weigh out my options so I could get the best tires for my budget. This is the best location I’ve been too by far!
In and out within 40 minutes for replacing all four tires. Great service and excellent prices.
Customer friendly knowledgeable employees. Did great work in less than the time they projected. Will use them again.
Competitive prices, great service, and speedy! Friendly and helpful!
These guys understand customer service. Randy was completely professional, and they told me exactly when I’d be getting the car back. Their facility is clean, the people all look sharp, they are working hard in the back, and they have great attitudes. Plus, they know their tires. I am thrilled we have a DT in NLR now.Oh, and...They have the best prices on tires, best prices on mounting and balancing, lifetime free rotation and balancing, and they will match rebates and prices. Plus, they remember you. They are nation-wide, so chances are there will be one nearby if you are traveling and get a flat. Excellent warranties. This is my go-to tire place from now on.
Outstanding place! This tire shop should be in magazines for how amazing they are! My experience: I had to get a plug for my tire, after calling around to a few places, I decided to give these guys a call. I sure am glad I did! Upon calling them, I inquired about tire repair. I was professionally informed that they do indeed repair tires. The gentleman on the phone was very professional. After a few hours I stopped by here. I was almost immediately greeted. The gentleman who greeted me was very kind and helpful. He took my car and got it plugged and patched as he stated he would. He also informed me about the tire tread and when he would recommend replacing the tires. I had such a great experience with these guys! I will be returning in the future!
They was quick. Throughly educated
So far so good. Ordered wheels for my Benz. Received great information to make a decision on 4 new rims because 1 of my rims is cracked (Thanks State, counties, cities for unrepaired streets and highways) 1 rim warped. Wheels should be delivered within 10 days (COVID 19 delays. Wheels were delivered and installed. They installed 4 tire sensors. Wheels look great and the ride is smoother.
Great experience, super helpful and knowledgeable staff. Even when super busy, they take the time to greet each customer and be courteous and professional. Wouldn’t go anywhere else!!
This place rocks!!! Nice young man greeted us invited us in the waiting area for free coffee or cold beverage. Went in to have my tire checked had a screw in it, the young man came back with in minutes to let me know we were all done. He removed the screw, tested my tire to make sure it wasn’t leaking air. They repair tires for free! So glad I found these guys, if I had trusted my first consultation at Firestone on McCain, I would have been out 194$!!!
Yall go see randy or Adam.Very experienced.They greet you with a smile and they get all information up front. They are willing to help. Great people and they even got me in and out before the estimated time. Great customer service. Will be back for future services.
Great service, every time.
Highly recommended! One stop shop for tires and wheels. They price match competitors, rotate, balance and fix flats for free.The best tire price and service in Arkansas.
Awesome....I am so happy that they opened a Discount Tire near me. These guys are great. Ive been in the Little Rock Arkansas area for 4 years. But I came from Fort Worth Texas, where Discount Tire rules. It is a great company to get service from and to work for. And now theyve come to Arkansas. This will only make the state even better. Good luck Guys.
My daughter needed a tire and called ahead to ensure there was one and got the price. When we got here to get the tire, someone pulled in ahead of and because of their vehicle make was allowed to proceed. My son in law asked why that happened and the employee named Jake became very rude and said “this ain’t happening in my parking lot”. He then proceeded to tell my daughter that there was no way she was getting a new tire for that price (which she did end up getting). But that guy was a true a hole and needs to learn some people skills.
These guys are awesome/nice. I went in for one tire, but they helped me to get a set. They said that it was unsafe for me (a single mother) to not have the set, so they made sure I left with two tires. I was really impressed by this and this uplifted my spirit. These guys deserve to have your business. I wish I could give them 10 stars.
Excellent experience. The transaction was fast and the service was outstanding! It was as if I had known them for years and they just opened. I was just traveling through town and needed tires. This place was hitting on all cylinders and was still able to take care of me with a smile and a handshake! Great job crew!
Great place to purchase your tires. Good service and quality tires.
Easy to use website. Competitive pricing. Fast, quality service. 4 new tires installed in less than an hour.
Always great service! They take their time and make sure I am comfortable and feel safe!