Im new to the area and this was the first place I stopped at. Im so glad I did be cause they took great care of mine and my girlfriends car and it was cheaper than I expected. Great value and will come back for as long as I live here.
I had to call them the day after new years asking about patching a tire as they were one of the only places open. They were friendly and told me to come on down they could squeeze in a quick patch job no problem. When it was discovered there was a bullet in my flat (LONG STORY) they were amazing finding me a new tire (bullet had snapped my steel band) and having it mounted with in a few hours, and dealing with the police having to come to the shop for the bullet and to interview me. If that wasnt enough I left and then realized later I had two more bullets in my front bumper. I called and asked for a quick check to make sure no minor but potentially dangerous damage had occurred in my engine. Even though they were about to close early, due to it being a holiday weekend, the manager kindly told me to come in and made sure I was safe to drive my car. They won my business so fast with their kindness, willingness to go above and beyond for a brand new customer and great pricing on my tire.
So thankful for this place to be here in Maumelle...theyre honest with their prices and great services!! We needed an urgent service to one of our cars and we got 2 different estimates with $400 difference....so were staying with Macuils Auto service.Ask for Mr Todd!!
Very accommodating and knowledgeable. I needed a tire pressure valve replaced and they took care of it quickly and at 1/4 th the cost that Toyota was asking. Will definitely go back.
The store is clean neat,especially the waiting room. Also Todd is a very amiable guy who will take the time to answer your questions and even make suggestions upon request. The brake job performed was on point, I will be back and will refer to friends and family.
I went to the University location and they were packed but when I let them know that I was getting ready for a road trip they called the Maumelle location and sent me there for a shorter waiting period. Everyone was friendly.
Great people! From out of town tire kept going down looking for someone to fix it! It was a Saturday and couldnt find a tire place open except these guys and they were booked up! But the owner told me to bring it by and they would fix it for me anyways! Thank you guys for doing that for me!!
We have used this auto shop since they opened. We love the customer service and Todd is always helpful. We will continue to do business here.
Dropped off my car at 8:00AM. Nobody was before me. At the gate before door was opened. Car was not touched until 10:00 when I went back to Check on the car. Also was talking to another customer there who got there at 9:00am and his car had an oil change completed at 9:55am. When asked why it was said because it was raining hard and didn’t want to move car. Granted the tire was completely flat and but I didn’t know there was stipulations to getting a flat fixed. The wheel is taken off and inspected 1 nail. Repaired and then find out it’s $25.00 before tax (average cost is $10-20 standard) for a tire patch. I wish I was told about the weather conditions of repair and higher rate for a tire patch. Expectations are everything.
Fast and friendly. Great service. I bought a set of tires and I havent had any issues.
The customer service here is top notch. The service desk personnel have always been friendly and very kind. Service was fast and they do NOT overcharge, and they go above and beyond in their service department!
Had a tire patched and was in and out real quick
I thought everything was fine with the four new tires I purchased for over $700 until I had some break issues three weeks later. I had to stop at a tire shop on Cantrell Road and when they went in to look at the problem they could not find the lock wrench, which was taken out of the package by Macuils to take my tires off. They also discovered that 4 different lugnuts were cross threaded and they had broke the posts getting them off. Because of this lack of concern it cost me an additional $120.
I got a new set of tires for a reasonable price and great customer service!
Customer service was great and the vehicle completed quicker than expected.
Super top notch guys that go above and beyond your expectations. These guys want your business so they will do what is in their power to help you out.
Nicest people and will try hard to get what you need! Perfect to talk to, and I will be bringing my business here from now on. As well as bringing my company here from here on out! Thanks guys!!!!
Don’t Waste Your Time!
They take care of me like family....
So glad that Macuil Auto has come to Maumelle! I have taken both of our vehicles there for service. Todd and his team are very courteous and professional !
Good people good pricing fast work highly recommended them
Very friendly and professional service. Had my truck taken care of (breaks, calipers, differential). Easy financing as well.First time trying them and very pleased.
Took my Class C motorhome to Macuil, Mr. Todd and his staff did complete front brake job very satisfied with the work Thanks
Brought two of my wheels in to get tires replaced, the mechanic scratched both wheels and gouged them pretty bad, when I asked them about getting them fixed they told me they were like this and it wasn’t anything they did which was a blatant lie, Tried to get ahold of the owner to get this handled and never got word back, what a terrible shop, they damage your wheels and then push you out the door!! DO NOT GO HERE, inexperienced people, and you will get your expensive wheels damaged!! I’ve learned my lesson for sure and hope you don’t have to go through this! STAY AWAY FROM MACUILS
Great group of guys and they really make you feel comfortable by leaving them your vehicle
I like Macuil Auto in maumelle every time i and my girfriend has a problem with one of our vehicles they take care of us here for any little thing.. We are glad we know about this place..
I got new tires and an alignment at Macuils Tire in Maumelle and was very satisfied with the tires and the service.
They did a great job of fixing my flat in a short amount of time!
I called for pricing and all I got was a silent and rude answers for my tires
Great service. Reasonably priced!
Good service!
Seems ok