Had the exact rechargeable battery I needed for solar lights. Ordered online to save 10% and picked up at local store. Friendly employee had me on my way in less than a minute.
I dont have their names handy, but everyone at the North Myrtle Beach site was as helpful and as nice as can be. I would absolutely recommend Batteries & Bulbs to friends and family, and even to strangers. I did a lot of research on what I wanted and to be honest, Batteries & Bulbs was the only one in the area that carried what I needed and better yet, the price was the lowest I could find. They will do you right!
Very helpful and professional. The service they provided was quick and thorough. For $20 I got a new watch battery installed and it will be replaced for free for life. Thats a great deal.
Super nice guy greeted me when I went in. I got a battery for my car key fob. Only took a few minutes for him to install. Works great and I get a warranty too!
Great customer service. The place to go for unusual batteries, light bulbs and more. No shipping fees or waiting.
I went to Batteries Plus Bulbs to pickup the two Duracell batteries I paid for online. These batteries cost $90 each so $180 for the two of them. I could have paid less for other batteries that were closer to my home. However, I have found that the Duracell last longer. When I arrived I did not receive two Duracell batteries. I received one Duracell battery and one unmarked green battery. I informed the man that I had driven 25 miles to get two rechargeable Duracell batteries and that was what I had paid for and that it had indicated online that there was two Duracell batteries in stock. He said the unmarked green battery was a Duracell replacement battery (its not). These rechargeable batteries run my Mothers wheelchair lift so I had to take it since I have no other way of getting my Mother in and out of the house but I am not happy with this transaction.
My phones battery decided to die on Labor Day weekend. They were open and I was in and out in an hour; Great service and friendly efficient staff.
Why go any where else? They always have the battery or batteries I need including the hard to find and unusual. Great staff. Friendly service.
I use batteries plus simply because they always have what I need.
I spoke with an employee on the morning of Saturday, 6 March regarding a battery replacement for a battery that my father purchased for his car prior to his passing away. The battery was not working so a family friend took it out of the car and brought it to the store the day prior. He was required to leave it so it could be checked out and charged. Saturday morning I had not heard anything from the store so I decided to contact them myself and ask for a status update. I should have waited for our family friend or my husband to call the store since I know very little about batteries and their warranties... the employee was obviously irritated by this.The man was extremely rude as I asked questions about the battery and the warranty and how the process worked. He repeatedly interrupted me and was very condescending. He asked me what the battery had been used for and when I said it was in my dads car he told me there was no way that it was used in a vehicle. He then continued on to tell me that it had undoubtedly been used in a way that it was not intended to be used....with a huge attitude. Without a doubt, he questioned my integrity and insinuated that I was lying....this was 100% uncalled for. Im not sure if he was swamped with customers or had another reason to be irritable, but I know I did not deserve this phone conversation. When I hung up the phone, I drove to the Myrtle Beach Costco and purchased a replacement battery for $114 after fees and taxes with great customer service included. My dad purchased this battery from this store in July 2019 for $148. This experience is very unfortunate and Im sure is not representative of this company or its employees as a whole. However, this was my only experience with this company and I assure you that in the future I will go out of my way to avoid any purchases in any of these stores.
Employees are friendly and knowledgeable and the prices are reasonable.
Order on line for pickup, bit call to ensure they have your order ready, will recycle old batteries, great selection and variety of batteries
They had the auto battery that I needed in stock. The price was very competitive and the service was excellent! The service clerk was kind enough to remind me about returning my old battery for credit. Until today, was not aware that Batteries Plus sold auto batteries!
The idea of replacing my phone for a cost of $700 to $800, plus having to transfer everything over and change it, all because of a dead battery was ridiculous to me. I scheduled an appointment to get a new battery installed in my phone for less than 10% of the cost of replacing my phone. It was a no brainer.
Broken screen on my Iphone. Made the appointment online (and saved $10), got there, they replaced it and wham! BACK IN BUSINESS!!!! The guys were great. Very polite and Customer Service oriented. Its not the first time I have dealt with this Location and will not be the last! They have a Customer (and my friends & family) for all our needs!
I had my phone screen fix here and they were very fast and friendly, will be back!!
Easy to book appointment online, and the $10 coupon when you do that makes this the best deal to get a new battery for your iPhone! Friendly staff and convenient location.
Great customer service, friendly, knowledgeable, and quick repair for my iPhone. Thank you!
User friendly web site, easy process in ordering. Upon entering store product was quickly found. In and out in minutes.
Good friendly professional and timely service
Ease of making an appointment to have my iPhone battery replaced and the knowledge and professional attitudes at the store. I would recommend this location to anyone looking for a phone battery.
Great selection of the battery I needed for my range finder. The service was quick initially and the prices of info collection was a little too much and slow.
I Phone Repair 5 Star Customer Service, Price and quality of repair. If you have phone or battery needs - please check with these folks. Thank you
Very courteous and knowledgeable, great price for golf cart batteries
Had my iphone fixed here, got it back home, and set it on the desk... After a few hours I heard a pop ... the glass had cracked from the top all the way down to the bottom, just like the phone was crammed back together. I called in and it seemed like i got the brush off. Im willing to give these guys another chance. Im going there tomorrow in person to see if it gets remedied, if so this goes back to 5 stars, because I did get a good motorcycle battery here last year.
All types of batteries from cars to watches, and every bulb imaginable.
Awesome Service! Awesome Product! Doesn’t get any better than that.
When I walked in the door I was greeted very warmly by Dan. Expressed to him my reason for being there. And he carried the ball from there. Very satisfied
I was so glad they had a battery for my laptop! Friendly people!
Great customer service - extremely friendly staff - salesperson talked about having the same item himself and how he used it. Planning on returning for 2 batteries later in the week.
A great bunch of guys that really want to help!!
Ordered on line, received confirmation order was ready. Went to store showed proper ID and payment method and received battery quickly and painlessly. Easy to do and minimal personal contact in this trying time. If you need a battery - check the on-line option. easy to do.
If they dont have it they tell you who does. Friendly ands affordable
Very nice, knew exactlywhat I neededand nice price as well
THe gentleman went above and beyond to help me.
Awesome service, EVERY time that I go in the North Myrtle Beach, S.C. store!!! Always treat you as if you were the only one that was important!!! Thank yall for being there and having such a wonderful technician staff!!! Johnny Angel
Good service. Finish work when promise. Fair price.
Highly impressed with their honesty and professionalism. They always looked out for our best interest. We plan to keep shopping there as much as possible!
The gentleman waiting on me was very pleasant and found what I needed quickly. My main disappointment is that when I got home I went online and found that this bulb could have been purchased elsewhere for much less. I paid $13.99 plus tax for two halogen bulbs. Considering how long the original bulb lasted me I shouldnt need another for a long time. Thats a plus. And I went to Batteries+Bulbs because I figured that theyd have it.
Alex was very professional, knowledgeable and courteous, as was the other gentleman that checked me out as Alex was with other customers when I came to pick up my phone. My phone was fixed promptly and very convenient hours of operation. I will recommend them to anyone else looking to fix their screen or needing batteries.
Excellent service and product knowledge.....
I purchased 2 batteries in November 2017 for my mother in laws new electric wheelchair. It has only been used it a couple of times. I took the batteries back to Batteries Plus Bulbs in North Myrtle Beach and was told they will recharge them over night and call me. Two days later I called them and was informed that only 1 battery was recharged and its going to take longer for the other battery. 1 week later I called and was informed that the one battery is dead and I will have to buy a new one. I explained that these are just 1 year old and only used a couple times that something is defective if only one recharges. The employee on the phone said he can do nothing but leave a note for Chris the manager to call me.3 weeks later I went to the store to get the batteries. Still no call from the store. I arrive and explain I left 2 batteries here to be recharged. Employee Chris brings them to the counter and says The batteries are no good, 2 years old and out of warranty youll have to buy 2 new ones. What happened to the one battery they said DID charge a week ago??I replied, As you can see, the activation stickers are 10/30/2017 and thats not 2 years old. Chris raised his voice and said thats 2 years old, defective or not it’s your problem. I asked to speak to the manager and Chris said NO. I asked whats the corporate phone number? Chris said go look it up. I asked “Why are you acting like this”and he mocked me repeating “Why are you acting like this? Take your batteries and get out, you are not a customer”. Feeling Chris’ anger was getting far too escalated, I took the batteries and got in my car. I called the corporate office as I was sitting in the car, Chris was at the store window staring at me.I am over 50 years old and cannot recall ever being treated so rudely and having such a bad product experience. Nor can I recall ever feeling so abused by a retail experience that I felt the need to follow up with customer service, the Better Business Bureau and my next call to the Chamber of Commerce. $140 for 2 batteries that last less than 13 months with 2 or 3 uses with NO warranty or pro-ration?? To top it off, the rudest/most intimidating retail person ever encountered?One of my hobbies requires extensive specialty lighting for which I ‘burn’ batteries. It’s cheaper and just about as fast to buy online, but we always try to support our local businesses. It’s embarrassing to have this business in North Myrtle Beach and I’ll never purchase there again. You can be sure I will tell everyone I know not to go there either.
This shop is the best. I called about 10 different places in the area looking for help with my Razor Electric Scooter and I was given generic responses by all of them, while the guys at B & B actually went out of their way to encourage me to bring it in. It was then checked for free, opened up for free, and they even offered to charge it overnight (because I didnt have a charger) just to be 100% sure and thorough about their diagnosis. They were kind, knowledgeable, and when I basically begged to pay them for being so awesome, they said to drop the tip into their jar for a local charity. 10/10, will give all my business to this shop and tell friends and family to do the same.
My dads watch needed a new battery. I bought the battery I needed on their website and then I got an email telling me when it was ready to pick up. It was ready within 10 minutes. They couldnt change the battery for me since the watch was too big and they didnt have something for it. But I mostly needed the battery so I could get it changed by someone else. The gentleman at the register was very polite and nice. I went in, he got my order and I was out in 5 minutes. No hassle.
Great service. They had the Batts ready for me at the back door. And helped me load them. Great team! P.S. Buy a Batt strap for carrying. $5.
Great service in a timely manner.
I was really pleased with this store.On the surface, my visit to Batteries Plus might not sound like much to get excited over: I needed a watch battery, and, after showing the clerk what I needed, I got my new battery. Though, my satisfaction came from the store itself, which was, simply, good -- a nice storefront, genuinely friendly service, a reasonable price (and on-site recycling of my old, dead battery, even). Given how easy it is to have a bad experience at a business, in any number of ways, I consider such an all-around positive transaction to be something to smile about, however small and routine that transaction might be.So, a big thank-you to all the folks at this store, for providing for me. Keep up the good work :-)
This could not have gone more smoothly. Ordered easily on line, selected store to pickup. We were notified quite quickly that the truck battery was ready. Popped in out of the blue a couple days later. Boom. Installed fast, credit card reimbursed for turning in my battery, and back on my way. Simple. The only way to go. And good price.
I would give zero stars if I could. I order bulbs through these guys very often. This time they ordered the absolute wrong types of bulbs charged me differently and I waited 3 weeks for them to make it right. I finally get there to pick them up and I’m told bc of price difference that I owe more. This wouldn’t have been an issue if it were just my own money but I had already ordered and paid for them with the money from my register at the restaurant I’m over. Not to mention the hateful attitude the young guy had! I’d advise everyone to pls do their business elsewhere unless you want to make 4 extra trips out of your way over a matter of their own mistakes.
Needed to get a battery for my phone..service was very good..
Great service and selection with knowledgeable and helpful staff
Fast and courteos service. All the work they have done (cellph. and laptop) has been excellent. I like them and the quality service. Kathy Arnold
I chose 10. Your store associate was very courteous and helpful. My phone battery died and I was almost panicked but he changed my battery and it was a great relief. Thank you
Excellent service and a very professional sales rep.
Alex is awesome! he sold me a battery for my computer last year, and then helped me out with my phone today. He also is super friendly and knows his stuff... I can’t thank him enough!
These guys helped me get some stuff out of my sons iPad charging port. All they asked for was a small donation to the ASPCA tip jar. I was happy to do do so. Just cool is the word Id use to describe them.
Not only would I go back to them in a heartbeat, I would refer anyone I know to them. A tech who absolutely knows what hes doing. Customer service from both techs there is extraordinary!!! They are knowledgeable and very polite. So glad to have found this place!!
Fast helpful service. Good price.
Spent over $300 for my screen on my phone to be fixed. Not even 3 weeks later it all started cracking again. When I called Alex was very rude implying that my phone magically cracked on its own and would not help me. He said I must have dropped it and there is nothing they could do except give me $10 off to fix it again. I will NEVER go back to that particular store. Not fixed, spent $300, and was treated terribly.
Amazing Customer Service!
Excellent customer service. Help with installation and easy exchange of incorrect online purchase.
Had the item I ordered online fast with 10% discount as promised, and polite and friendly sales clerk.
Excellent service! Needed to purchase 6 new golf cart batteries, they couldnt have nicer and helpful with our purchase. Any battery you possibly need, they have it. The place to go in NMB for all your battery needs!
Location, friendly & knowledgeable staff, and quick service. Took less than an hour to replace my iPhone battery and cost was only $59 + tax.
Very friendly staff, Dan and Cameron both. Fixed my iPhone screen and the bend in it, exceeded expectation. Will definitely return.
Alex is awesome!! Fixed my screen in no time!! Thanks again!!
I needed a battery for my 2012 Mini Cooper Countryman and they had it in stock.Alex told me to order it online to get the 10% off and I could pick it up at the store the following day.Meanwhile, he set the battery aside for me and the next day I picked it up without waiting and it was ready to go.Very pleased with their customer service and efficiency.
Got my iPhone 6 screen fixed. They did an awesome job. Had it done within an hour of me dropping it off. Super friendly and helpful staff. Will definitely be back
I Got an iPhone battery replaced for a reasonable price with quick and friendly service. I highly recommend!
Great experience in all aspects of the purchase of a computer battery. Good price, great service and courteous and knowledgeable sales personnel. In stock too. I have purchased a number of different kinds of batteries for my church at this Batteries Plus Bulbs location and have always had a good transaction and great prices.
Needed batteries while on vacation there, nice people
Just got a car battery. They were well versed in their products. Helped me install it. All and all very happy.
I went to pick up a battery for my fathers phone. I ordered online and got a discount for that. When I picked it up the clerk there was very pleasant and my dad is happy he doesnt have to get a new phone just yet.
Nice, clean, and well stocked store. The manager, Cameron, was very courteous and helpful. Would readily recommend this store, particularly for cell phone replacement batteries. Nice store, nice people!
High prices but always have the special batteries.
Excellent service...replaced my battery without cracking anything. My phone is great...wish they could do my old laptop but truck did tell me where to get a new battery.
Placed an order for a new battery for our Chevy Traverse online and drove directly to the store. The new battery was waiting, charged, and was installed immediately for us. Great service. Highly recommended.
I placed the order on-line, received a 10% discount and it was ready in less than 15 minutes. The process allows you the comfort that the battery needed was in stock and ready for me when I arrived. What more can anyone ask. Thank you Batteries Plus Bulbs
Great service and friendly. Easy orderingon website
Fast service and good prices
They repaired a phone that was questionable as to where it could be revived or not! excellent job. and did it quickly. excellent Customer service!!!
Great customer service, very knowledgeable about all products. Fixed my screen guickly and saved me a ton of money . Thank you for saving me . Lol
Great service. Seem to know their stuff. I’ll be back
Quick ad easy
They have a wide variety of products in a well stocked and organized store.
Staff were very helpful and enthusiastic in finding a battery for my old Dewalt circular saw. Nice to be treated that way!
The replaced the battery in my iPhone 7 quickly without issues.
I was impressed. I ordered a battery from here for my newly purchased truck. I wanted a high-quality battery that would last, and, after a lot of research, came to the conclusion that the Batteries+Bulbs X2 Power Premium AGM battery was the best out there.They had 930 CCAs and a 60 month free replacement warranty and is an ultra high-quality battery.The store I ordered it from was out-of-stock, and someone from the company called to tell me that and to let me know that if I kept my order, because of several factors, it would be two weeks before that store had the battery. They cancelled the order for me, and I ended up redoing the transaction (I got to keep the discount for ordering online) and get the battery from another local store which had it in stock. I went to pick up the battery and the local customer service was good as well. If I remember correctly, the gentleman who helped me at the store in North Myrtle Beach, SC, was named Cameron. He was very knowledgeable about his job, and, even though it was close to closing time, was very helpful and offered his assistance in any way he could while I was installing the battery. (They offer battery installation, but I came with tools and did it myself because I was unable to get there until several minutes before the store closed.) Overall a very pleasing experience.I wish more store had customer service like this. Highly recommended.
Cameron was very helpful, he went over and beyond helping me getting my Harley Davidson back on the road running properly. I would recommend this location for all your battery needs.
Third time visiting store. super easy...order online, pick up, no hassle.
Weve been in a few times and have always been treated well and the service has been outstanding
Came here for iPhone screen replacement. 10/10 would recommend. Great price and friendly staff!
Very happy with my service I would recommend this place at north myrtle beach store on Route 17 to anyone THANK YOU FOR THE REPAIRS ON MY I phone 6S-plus
Alex broke my $150 watch and lied about how he couldn’t get the back cover back on after changing the battery. Since he broke the watch he decided to just give me a free battery as a replacement. I asked to speak to the manager he was not there. DO NOT LET HIM FIX ANYTHING OF YOURS, He doesn’t have a clue of what he’s doing!
Awesome customer service at this store. Bought an AGM battery and charger for the storm. Had a couple issues. When I brought them back, Chris explained what the problem was and got me what I needed. Everything working perfectly now. Would definitely recommend them.
The guys there were very helpful and right on time.
The battery I wanted had to be special ordered. I placed my order on the computer and someone from the store called to tell me it was not in stock and would be ordered. i was called as soon as it came into the store. An employee carried in my old battery and carried the new one to the car. Everyone was very helpful.
The staff were very helpful in finding the conversions for the LED bulbs that fit in the original sockets, or housings on my sailboat. They truly do go the extra mile to find the right bulb for your every application. Thanks!
Incredible Staff!!While on vacation with my children in North Myrtle Beach my car battery died, I didnt know what to do and my husband was back home in Virginia.I had a Wall-Mart battery that was still under warranty, even though I was almost In the Wall-Mart parking lot they couldnt help me.I called Batteries Plus and explained my predicament, 10 minutes later the manager Chris was there with a new battery, installed it and had us back to our vacation in no time. He even refused a $20 tip, of course I insisted.So many companies are so impersonal now days, this Batteries Plus staff made us feel important and safe.My husband and I Thank and Congratulate the proprietors of this business.