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Cell Doc
4954 Great Northern Mall, #130, North Olmsted, OH 44070, United States
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Cell Doc
Comments
Cu
Review №1

Busted screen and OLED needed replaced. Had parts in stock, did not need to wait for parts to be ordered. Dropped off phone and had repaired in 45 minutes flat. Only certified Google phone repair person in North Olmsted area. Work guaranteed. Did my holiday shopping while waiting. Cal will take care of you. ⭐⭐⭐⭐⭐

As
Review №2

Very good speedy service! The guys were very patient and attentive to my cell phone problem. You all should checks these men out!!!! Thanks again guys

Jo
Review №3

Wait times are very small, very good a communication, very knowledgeable in the field of phones and customer service, by fair one of the best phone repair shops Ive ever seen.

ca
Review №4

Great prices! Fast and efficient service! He was really nice too 😌

To
Review №5

Brought my phone up which I thought I might have to order a new one .. they took my home fixed it within a hr or so and it works brand new .. highly recommend this place for sure ...

Am
Review №6

The gentleman working was very kind & friendly. Breath of fresh air & he gave the kids candy :) super fast service too.

Br
Review №7

Great service would highly recommend them ! Good prices 😊

El
Review №8

Awsome place really good prices and nice people

Jo
Review №9

In and out in 25 minutes for a screen replacement. Quick and easy! Thanks!

Ja
Review №10

Very nice and helpful!! glad i came here

Li
Review №11

I brought my teenagers phone here to get fixed. The gentlemen who run the place were professional & courteous & very knowledgeable & reasonable. Everything was organized and you can tell they both take pride in what they do. The price was reasonable since my sons phone is a newer model. I would definitely recommend them for any repair needs. Theyre certainly worth it.

Na
Review №12

Phone is back like new. Thank you for quality work at an affordable price.

Je
Review №13

When it comes to the high-end quality of phones and cases come see my boys

So
Review №14

Super nice guy fixed my cleaned my speakers fast and did a good job

Co
Review №15

Very professional and fast. Fair price and transparent. I recommend these guys to anyone needing a screen repair

st
Review №16

They we extremely helpful. Did a great job with my phone

Be
Review №17

Zander more than willing to solve a simple problem that cost no money. That’s the true meaning of customer service. Not always trying to get in a persons pocket, but just being able to aid and assist a fellow human being in need. Thanks again Buddy!!

Ta
Review №18

Awesome job and excellent service!! I sure will be back for something else.

Br
Review №19

I bring my Iphone 11 Pro Max up here to get fix because they screen was cracked they overly charged me for one. Than not even 3 months later half of my screen came off the phone, the phone didn’t fall or nothing and instead of the man properly fixing it he said he had to call the manufacture of the screen service and see if they could give me a Warranty to come back an a hour so I go back in a hour and he said they wasn’t about to give me a warranty so he put glue on my phone and put an outta screen cover on my phone and two weeks later the whole screen fell off and once again the phone hasn’t been drop or nothing. So now I have to find someone to repair something that should of been fix right and I paid 320 for my phone to be fixed

Ra
Review №20

Very good quality! Would recommend.

Sp
Review №21

They helped me replace my screen quickly and affordable and were professional

22
Review №22

Worth every penny really nice people owner is a boss and never will disappoints you

Ma
Review №23

Great fast service. 10/10 definitely recommend.

Je
Review №24

Only place around that had a note 20 ultra screen in stock. did it in 45 minutes, super professional, and the phone screen looks as good as stock. would definitely recommend

Ir
Review №25

Great price, and fast and curious service

Vi
Review №26

Cal is so awesome he’s so handsome also very polite

Jo
Review №27

Wonderful service and very helpful with cell phone problems!

Am
Review №28

Great Service ! I definitely recommend this place.

Da
Review №29

This place is awesome!! They fixed my phone when no one else could!!

Ka
Review №30

I broke the screen on my Motorola and I called at least 6 other stores that fixed phones and Cell Doc was able to get my screen ordered in a day where everyone else took 3 to 4. I was able to drop my phone off grab some dinner and pick it back up. It looks like the day I got it out of the box. Highly recommend them for all of you repair needs.

Ji
Review №31

Thank you excellent customer service! Fast!

Ke
Review №32

Great service and very respectful and kind! And professional for sure!

Za
Review №33

The guys at this store use quality parts and fixed my phone really quick. I will be returning here!

Tr
Review №34

The guy was really helpful and nice.

Ja
Review №35

My phone was fixed perfectly. !! Like it was never broke

Ze
Review №36

Very Helpful With A Difficult Customer. Thank you !

Al
Review №37

Hands down the best quality repair I’ve gotten in anywhere. Thought my iPhone 7 Plus was done for but they fixed the glass and got my phone working perfectly again!If I break my phone again, hopefully not, but if I do I know where to go. Don’t sleep on this shop!!!

He
Review №38

I had gone to Best Buy as I was directed from Apple to have my phone fixed and when I arrived I was told they couldn’t fix the phone and wanted to cell me a refurbished one for $300 or buy a brand new one for $450. The only thing wrong with my phone was that the screen had cracked which did affect the lCD as well. I called Dr. fix it and told me he could fix it in 20 minutes. Was very responsive and no hassle!! Highly impressed and I spent way less than I would’ve buying a refurbished phone

Ji
Review №39

I brought in my phone after it had sustained significant damage due to my negligence. After calling in for a quote I was told there was hope after all. My phone was fixes in 20 minutes and was treated like family. The staff was professional. They even gave me a free case! They also signed me up with spectrum internet which is fast as can be, not to mention saving me HUNDREDS every year! Should I need anything cell phone related in the future, I know where to go!! Thanks again. Incredible

Do
Review №40

The phone cases are amazing there very helpful when a customer walks in and are around when needed help

gr
Review №41

Kal was awesome! Very helpful

Je
Review №42

I just wanted to express the exceptional service I received. I came in on a time crunch after a long day of work and the manager was so great and efficient at addressing my problem! Thank you Cell Doc and Kalid for fixing my phone and providing the ultimate service. I will be letting all my friends and family know where to go when they are in need of a Cell Doc service.

Rh
Review №43

The customer service was great and they had some frat phone accessories

Ji
Review №44

Great, quick service. Happy with it.

Ne
Review №45

Good service professional very helpful

G
Review №46

Kal, if you are reading this message, I wanted to let you and the rest of the world know about your Karisma and care for your cell phone store in great northern mall! You were very helpful and polite.

Ho
Review №47

Really great place highly recommend

Se
Review №48

Really nice place great quality

Ab
Review №49

Not only is he A cellphone Dr. he’s a wizard he performs magic I’d like to refer anybody that needs any type of cell phone tablet iPad work to stop by and check him out. You will not be disappointed

Br
Review №50

The store had accessories for my Samsung S8, screen protector, case and frame. They even had a portable charger that I could set my phone on and it charges through the case. The prices were more economical than anywhere else. Im going back for wireless headphones, Im hoping the quality is the same as the other products. Good quality and professional.

Au
Review №51

This was the quickest repair job for a phone I’ve had. The pricing is also very reasonable. I would recommend this to anyone who needs a phone repair job done.

Ta
Review №52

Great service ! Fast and courteous ! Will definitely recommend them to anyone for all your phone needs 😃

Cr
Review №53

Nice store. Awesome customer service.. I recommend going here for all your cell phone service needs

Ro
Review №54

I strongly recommend Kal. Kal was awesome. He changed my malfunctioning screen to another that worked. He even gave me a phone case. I was referred to cell doc after having an awful experience with another repairer that changed my cracked screen to an off the market screen which did not allow me to use finger print scan.I will only go to Kal with my phone issues as of now

fr
Review №55

Great job cleaning my ear buds. Thank you

Ri
Review №56

Had the best shopping experience for cellphone accessories as my phone was being fixed ! The owner was so nice and helped me out tremendously! Great value great service !

OM
Review №57

Kalid is a great salesman and tech! Answers all questions and is very professional and reliable with his work! 100% recommended for your repair and accessories needs!

Ve
Review №58

Good customer service, keep up the good work

Jo
Review №59

Great store! Kali was an awesome sales person. Would.not go anywhere else!

Fl
Review №60

This place got great service an a lot of good items y’all should come check it out everything was fast paced 😜😜😎😎

Am
Review №61

Best customer service experience I’ve encountered, great work for an even better price. Highly recommend!

Ja
Review №62

I went in for an audio jack repair and battery replacement for my iPod classic. Kel did the repair. He said itd take a day or two for the audio jack replacement, and since I was there, I figured get the battery replaced since its the original. Total cost was $180 plus tax. The delivery for the battery was going to take 3-4 days plus a day for install.About a week goes by and Ive heard nothing, so I call. Kel answered and said the battery came in and was installing tomorrow, but had to pay a little more for his board technician work on it since their was an issue with the board. He called the next day to say the repair was done. Only issue was, after the first day of having it, it wouldnt charge. Ill give them the benefit of the doubt because it would say it was charging, but once unplugged or removed from charge, the relatively small battery symbol showed it didnt. So I had to take it back to have the board checked again. Another week goes by and I finally receive it. Apparently to have the board technician work on it wouldve cost $150, but Kel felt bad for the inconvenience, so he had me only pay $50. So a grand total of $230 fix, which will probably last a long time.I understand the device I brought in is relatively old and parts are a little scarce. The fact Kel told me he did work on iPod Classics was a bit of a relief for me, since I took it to a shop closer to my home but I couldnt remember the name of the place for the life of me. At first I felt like I was calling to remind them about my device, but the closer the repair was done Kel would personally call me for updates and what hed have to do as the next step.Im sure Kel and his team overall do a great job on more common everyday devices like smart phones, tablets, etc. I love my iPod Classic and being without it for 2 weeks was kind of annoying, when it seemed like it was just going to take about a week. I understand board work is more tedious and time consuming work. Overall I had an ok experience, just the extra work that was needed just made more anxious to get it back.

Sa
Review №63

Dang hes good.

LL
Review №64

Great service! Very friendly, had the phone fixed in 40 minutes!Thank you for the phone case.Much appreciated 😊

An
Review №65

Super cool store with a ton of different case and protector options ! The owner is super kind and helpful and applied my screen in less than 2 minutes. Support your local businesses!!

Cc
Review №66

CELL DOC IS THE BEST OF THE BEST. THEY GET THE JOB DONE IN A TIMELY MANNER AND ALWAYS GREAT CUSTOMER SERVICE. THE OWNER IS VERY RESOURCEFUL AND IS A MASTER AT HIS CRAFT.

Mo
Review №67

Fast friendly affordable. He always looks out for me when I go. I see kal more than my regular doctor.

Ya
Review №68

Very good customer service. They make sure they find the best deals for consumers. Great prices on phone fixed...my location of choice is in Great Northern Mall... Representatives are really cute too ladies 😜...so make sure you stop by and get your phone fixed

Da
Review №69

I fix my phone less than 20 minutes have awesome cases in coverings I will be back great services very professional

pa
Review №70

Outstanding service at a good price

Ja
Review №71

Yeah this place is awesome quick and ez. Thanks Dc..

Ri
Review №72

This place is amazing I’ve been there a few times I drop off my phone before I shop and by the time I’m done shopping my phone is working perfectlyVery polite knowledgeable people

Ca
Review №73

Have a great experience whenever i work with them, i only allow then to work on my phones since they have always offered quality work and all of their replacement parts are original.

Al
Review №74

Great experience. Very good prices. Very helpful guys. I recommend to anybody 100%.

Me
Review №75

He’s my go to for all my smart phones and iPads/tablets when I’m in Ohio.Great reliable service and dedication to perfection. Highly recommend.

TK
Review №76

Great prices and ppl fixed phone super quick and hooked me up for sure recommend to other ppl

AL
Review №77

Went in got my iPhone screen replaced with ease and very affordable. Very pleased with service and the people working are very friendly and helpful

je
Review №78

Great quality nice guy got my speaker to work in 30 sec highly recommend

Br
Review №79

Very helpful and got me in and out with a fix very quickly.

Sh
Review №80

Kal is very knowledgeable and helpful. I went in his store for a phone repair he was very upfront with me about the repair and pricing. The store was fully stock with any of your phones needs!

Le
Review №81

It’s a nice and good store I have the iPhone 8 and he fixed it very well.

Se
Review №82

Fast sRepairs great services and price

No
Review №83

Kal greeted us promptly, helped us locate what my wife & I were looking for, and installed our screen protectors free of charge.

In
Review №84

Very helpful friendly and professional speedy service definitely will be going here for all my repair needs from now on

Im
Review №85

Awesome customer service and have a great greet when walking in the store. Great PRICES!!!

Ne
Review №86

I went this place to repair my phone and they did a great job 👍.

Da
Review №87

I stopped by at Cell Doc and was greeted with kindness and left the store more knowledgeable. Great experience, great experience!

an
Review №88

Kal knows his business better than anyone I have ever dealt with. I will never go anywhere else for my smart device needs.

Je
Review №89

I shattered my screen at 4pm and absolutely had to have a phone I could read by the next morning. THANK YOU!Thank youThank you.Highly recommended!!!!

za
Review №90

Great customer service! Was attentive to needs, and answers questions both with knowledge and speed.

Ty
Review №91

The Tech was great and made me feel like I should with customer service, please hire more people like him.

Ki
Review №92

Great family owned business. Quick same day repairs . Located right here in great Northern !!

sa
Review №93

He was very professional, really nice, reasonable, and fast. I was very pleased with Kal service.

Ja
Review №94

I literally walked in and out my phone was fixed I like 20 minutes had a real nice experience

As
Review №95

Fixed my phone service was great definitely recommend them to anyone!! thanks for fixing my phone!! these guys are the best!

My
Review №96

Great customer service and fixed my iPhone in less than 30 minutes. Great place 🤞🏾

Fe
Review №97

Kal was so helpful today, he found me the perfect phone case and fixed my phone!! Foe a very reasonable price!

Cr
Review №98

Ive brought 4 phones to this place. I originally brought it here because it was best priced replacement for my newer phone. Everytime they have forgot something with the phone. Wouldnt charge the phone because it wasnt properly put back together, left sim card out so I couldnt make phone calls, and then the last time forgot to put my note 9 pen back in my phone. He sent me a generic pen replacement by mail. Then when I asked about my original I sat in the store for over 2 hours while they were looking for it. Then wouldnt mail it to me when they found it after I left. Instead of mailing it to me argued for me to drive 45 miles 1 way to pick it up when I already did that once. Save yourself the hassle and take your phone somewhere else. Unless you like wasting more time and money.

Mu
Review №99

The place we take all our phone and computer repairs

Mr
Review №100

Quick reliable same day service! Within an hour actually when you need your device asap! Go to Cell Doc in Great Northern Mall!

Information
21 Photos
100 Comments
4.9 Rating
  • Address:4954 Great Northern Mall, #130, North Olmsted, OH 44070, United States
  • Site:http://cell-doc.com/locations/
  • Phone:+1 216-339-5910
Categories
  • Phone repair service
  • Cell phone accessory store
  • Cell phone charging station
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Mobile phone repair shop
  • Screen repair service
  • Telephone exchange
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
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