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Wranglers Direct
43 Humbert St, North Providence, RI 02911, United States
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Wranglers Direct
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Da
Review №1

Bob and Mark were fantastic. They took their time helping me decide on my tires and wheels. They walked me through the exact process of what would happen with my Gladiator and provided great ideas that I was not even considering. The final product is amazing, better than I could have hoped. There are many places who will swap out rims and tires but if youre a Jeep fanatic, this is the place to go.

Ma
Review №2

Bob is very passionate and treated my FJ frame for rust. Looks brand new. Would def recommend to anyone looking for frame treatment. Very kind stuff, punctual with their work, and did an A+ job.

Ma
Review №3

Mark, Bob, and Jess were amazing. Their transparency, work ethic, and dedication to everything Jeep Wrangler was apparent. I will absolutely use them again in the future.

Tr
Review №4

Wrangler Direct is an excellent establishment! I had a very difficult problem with my older Jeep, and these folks got right to the bottom of it. They are knowledgeable, professional, and extremely fair. I’m a Jeep lifer, and I feel very blessed to have discovered this Jeep oasis. Be assured that you and your vehicle are in safe hands at WD!!!

ja
Review №5

I needed some work done on my bumper from a minor accident. Bob had me come down so he could take a look at it. I was given a few pricing options and given a very convenient time to return for the body work. Bob and his crew did a fantastic job, talked a bit about Jeeps and the price for all of the work was outstanding. I would not go anywhere else if I needed additional work done on my Jeep.

Ca
Review №6

Honestly this place was a real life saver especially since they worked with car computers. I have recently been having issues with my jeep wrangler 1995 and had no Idea what was wrong. I took my jeep to 3 other mechanics and no one knew what was wrong with it and I was completely frustrated since they couldnt seem to find the problem. My cars start up problem was getting worse and worse and I had no idea what to do. However that all changed when I found these guys on google. With in a week they knew what was wrong with my car. Apparently my cars computer was having a problem and they fixed it pretty quick. I was super impressed with the results not only was the start up problem fixed but with some of the other services the car was feeling stronger and more responsive. They even gave it some of the Wrangler love! they cleaned up underneath the hood and even made some miner touch ups around the car. Over all the car runs AMAZING and Im glad I ran into them.Below is a before and after pic of a part I was thinking on replacing since it was affecting my steering but its not needed anymore. Thanks Again!!!

Jo
Review №7

Everyone at Wranglers Direct is friendly and helpful. They were all very knowledgeable when it came to answering questions about the jeep. I had an issue with my jeep and they had it in the shop that day. Awesome response time and they always keep you informed as they are in the process of any repairs. Like all jeep owners, I have a lot more mods coming and Wrangler Direct is the only place I will take my jeep.

Ri
Review №8

Another great experience! My Jeep is possessed at times and they have always taken the time to fix it right. And she looks better than ever after a little “Wrangler Love!” If you have a Wrangler you need Wranglers Direct!

Ji
Review №9

I would recommend them to anyone who owns a Wrangler. Bob and his staff are incredibly helpful, friendly and honest. Going to them was the best thing I did for my Jeep. They’re awesome.

Da
Review №10

A totally different experience for those with different expectations. Experience and expertise provided with real customer service. Thank you.

Da
Review №11

Bob and his group of guys are the most transparent and knowledge jeep mechanics that you could ever hope to meet. They gave me an honest diagnosis and explained all the needed work to me. The truly amazing thing is that they also did a lot of small additional work for free (just because they knew it would either make my jeep look or work better). I cannot say enough good things about Wranglers Direct. I highly recommend them to anyone needing work done, and will definitely be going back to them for all my future needs.

Vi
Review №12

The best place to have your Jeep customized and the friendliest people!!

Li
Review №13

Great place! Great service! Great execution! I love that they take the time to explain to you every detail. They really want the client to be happy so they do the best they can to find a happy medium. Absolutely trust them with my Jeep and I can finally say I’m happy with a mechanic!

T
Review №14

Great service to your Jeep, Bob and his crew truly go above and beyond to make your vision for your jeep is top notch.

Ji
Review №15

This place is awesome. The whole crew is top notch. Recommend any Jeep owner in the 401 area code needs to utilize their expertise!

Kr
Review №16

We had a great experience at Wranglers Direct.. Bob the owner took the time to listen to my needs and met and exceeded my expectations! Anyone who owns a Jeep Wrangler needs to go here!!! You will not be let down!!! I will never go anywhere else now that I found wranglers direct..Thank you again Bob!!

Ja
Review №17

If you own a wrangler, you MUST go here. The customer service is unparalleled. Extremely friendly, knowledgeable, and they go above and beyond. You can truly tell they have love for what they do and they will treat your Jeep like their own. From my first visit they have earned my business from here on out. Great prices! Beyond amazing customer service! Great work!

Sa
Review №18

Service is unlike any other. I have been to other mechanics where they never let you know what is going on with your vehicle but here I was kept up to date about everything they were doing and kept me in the loop. So much knowledge here, I spoke with other mechanics who could not tell me what was wrong with my Jeep but they were able to figure it out the first day and shortly after fit me in to get it fixed. The customer service here is better than any other and they care about their work. Only place I will bring my wrangler from now on.

Li
Review №19

Thank you for installing my lift kit on my jeep. I love it and get lots of compliments. The team is very friendly and professional. I will be back for more.

Sc
Review №20

Great job installing new headlights, foglights, front bumper and fenders

Ta
Review №21

This is a great place to take your Wrangler. They provide a variety of services that fit your needs. We didnt have a place to store our hard top, so we took advantage of the Swap a Top program they have. We recently added a back-up camera, new lights and a few other things. Weve had a great experience working with Bob and his team.

do
Review №22

Excellent job, completed as promised. Will recommend without hesitation.

Ch
Review №23

Fantastic place. I had a great experience there. I drive 40 minutes to get there and it was well worth it. Dont take your Wrangler anywhere else!!

Pa
Review №24

I am a first time customer for Doug & Bob with Wranglers Direct, and I could not have asked for a better experience. They gave me the best price for a transmission rebuild and the quality of work was amazing. It’s like driving a new Jeep. They kept me informed the whole time and also addressed a couple of issues that also needed attention. Their passion and knowledge of Wranglers is apparent after just talking to them for a few minutes. I think I have a pretty good sense of character, and these guys rate high in that category. I plan on telling everyone with a Jeep Wrangler to go to these guys, you will not waste your time, it could be the best decision for you and your Jeep!

Ry
Review №25

I just met these guys and I already know they’re going to take care of me because they love jeeps. Super clean shop and told me everything I needed to know and answered all questions.

Eb
Review №26

Bob is an extremely great personable dude! He knows his stuff. Im new to the wrangler world, so not only did he explain everything to me; he made me that more comfortable to have him in the family to work on my Jeep! Great great place to go for any Jeep work or consultation!

Se
Review №27

Met both owners from a referral - brought my Jeep in for a new bumper. Let me say that the experience was one of the best I have ever had. Not only was the attention to detail spot on - they helped me with all my questions and gave me sound advice. Great prices and I will not go anywhere else For all the additional work I have in mind. This is the place to go for Jeep work...

Ti
Review №28

The car just wasnt quite what they advertised so I didnt buy from them not saying it was a bad car just not what I was looking for

Co
Review №29

Bob & his crew really offer a one-of-a-kind service. Theyve assisted me in a variety of ways already and I cant imagine taking my Jeep anywhere else for service. Thanks guys!!!

Sa
Review №30

I had the best experience at wranglers direct!!! Bobby obviously has the passion needed to fulfill all your jeep needs. I was experiencing a water leak and he used his wealth of knowledge and days of laboring to fix what seemed like an unresolvable problem. My Jeep is a friend of his for life, I will be back! Thanks again.

Ch
Review №31

I cant even express how impressed I am with Bob and Doug! They are very personable, knowledgeable, and professional.They helped construct my Jeep build with my budget and preferences in mind and I truly couldnt be happier! They went above and beyond to make my build special, even with a few pleasant surprises I never imagined!They really do take pride in their craftsmanship and it shows. They just earned my business for everything Jeep, whether its minor or major, from oil changes to repairs. I cant recommend them enough! Thank you guys!

Gr
Review №32

I have a fully loaded jeep wrangler and just needed a few more parts to completely my build. Bob is a great honest guy who knows what hes talking about when restoring these jeeps. Also hes very good on prices!

Br
Review №33

The guys at Wranglers Direct gave me the best service I have ever received for any auto repair. They are honest, low priced and very knowledgeable. I could not recommend them enough, I will definitely be back for future needs.

ma
Review №34

100% satisfied!!! My father had purchased a gift certificate (which they don’t make, but Bob created one)... the job was done fast with great, friendly service... will definitely be coming back for anything I need done on my Jeep... thanks for making my Jeep look awesome 😄

Ma
Review №35

A great experience at Wranglers Direct! They treated my Jeep like one of their own and didn’t give up until they figured out what was wrong with it! I am confident in their work and will recommend them to any Wrangler owner!

Av
Review №36

If you own a wrangler there is not a single other spot in RI to be taking it for repairs to custom work. This shop is the best around, if you want quality work for a fair price you have found the place. Bobby knows Wranglers inside and out and has a passion for them. Bobby will tell you exactly whats wrong and what its going to need. This is a trust worthy shop that does not give you any run arounds. You will know everything that is being done on your Wrangler. From motor work to frame repairs, to lift kits you want it and Wranglers direct can provide it!! This is a one stop spot that can take your jeep in almost the same day, I talked to bobby and had my jeep being repaired the next day, fast repair and Im more than happy with the quality of the work !!

Ma
Review №37

Searching for a new “used” wrangler was time consuming and daunting especially since I wasn’t Jeep savvy. In my research I came upon Wranglers Direct and decided to take them up on their Wrangler Seeker program.I put my trust in Bob and I wasn’t disappointed. He educated me on certain types of wranglers which helped me to decide on what I wanted. Bob was able to find the wrangler I wanted and also worked hard to make sure the modifications I requested were installed! He not only made sure my wrangler looked good on the outside but that it was also mechanically sound. Bob knows his wranglers and provided me with the most stress free vehicle buying experience. My 2011 Wrangler looks and rides like it’s new!Bob not only treats his clients with honesty and respect, he treats them like family.I’m proud to be a new member to the Jeep life as well as a new WranglersDirect family member. I highly recommend them for all your Jeep needs! Thanks Bob and the Wranglers Direct Crew for all of your work! I’ll be back for new mods and service as well as stopping in just to say Hi!Maryann

Ke
Review №38

Doug and Bob at the shop are fantastic. They truly know the meaning of customer service.Ive dropped off my jeep twice. Once to help repair the zipper on the back window and then again to check out an oil leak. Not only did they diagnose the leak but they actually saved me money in the process.Highly recommend anyone with a Jeep to have them work on it.

To
Review №39

Thank you Bob and team for repairing my Jeep and returning it cleaner than the day I bought it! The new top looks great and rides so much quieter than before. Without a doubt the best customer service experience I have ever had in any industry. Look forward to seeing you and the WD team in the spring! Thanks for your help.

Ma
Review №40

It is rare that you meet someone like Bob in the automotive industry. Bob is a very honest, transparent, helpful and knowledgeable man and that oozes from the service that he provides to you.Bob was so helpful from our first interaction on the phone when we (boyfriend and I) gave him a call on a Sunday from his Car Gurus post. We spoke to him for a good 30 minutes about what we were looking for and he said he had a Wrangler we might be interested in. He was right! Since I was switching from a Honda Civic to a Jeep Wrangler, I test drove the car 3 times before making my decision. Before the second test drive, Bob told us that he noticed a shake when accelerating to 60 mph and we felt the same during our test drive. I thought that was great that Bob told us about it before the second test drive because Bob could have literally sold me some jacked up Wrangler, but he did not. He just said he would take care of it and he did! That bad boy rides so smooth and we are so happy with my purchase.Highly recommend this place if you’re looking to purchase a Wranglers or get it serviced!

ni
Review №41

Best Wrangler shop! They do what you ask and more! Extremely professional! Extremely knowledgeable!

Ti
Review №42

Went to wrangler direct for a lift kit installation and a few repairs. Bob contacted me to discuss a couple things he found going in with my Jeep. I was was so happy when I picked up my Jeep .He is an honest mechanic and they are hard to find. The bill was much lower than I expected . If you have a Jeep you owe it to yourselfTo bring it to Bob at wrangler direct

Ro
Review №43

Thank you for a great experience. Your process was easy and simple. Thank you for replacing the rusted floor panels on my TJ. When I was searching for Jeep Wrangler rust repair shop you guys came up and I am glad I visited. I highly recommended these guys are truly professional and friendly.

Dy
Review №44

Best Jeep mechanic in NE/RI. Would not go to anyone else, fair pricing with good quality work. Had a great experience.

Al
Review №45

Very knowledgeable staff! Nothing but good reviews on them and I can see why! :) Wouldnt bring my Jeep anywhere else!

Gr
Review №46

About a month ago, I began speaking to Bobby about the possibility about me upgrading my car into one of his beloved Jeep Wranglers. As a Law School student, money and time are both tight. He worked with me in order to figure out a way to get me into the car that I dreamed of. His attentiveness and willingness to listen to my wants and needs made this car buying experience nothing like I have ever had before. His ability to explain to me what would work for me in my situation was uncanny. He is as straightforward of a car guy as you will find anywhere. There are no schemes, just great service. Any time I want service or customization done to my Jeep I will drive the extra miles from Connecticut to Rhode Island because the piece of mind of great service is worth any gas money in the world. Thank you Bobby for being such an outstanding guy in a business where your kind is few and far between!

Kr
Review №47

Fantastic customer service and attention to detail. Definitely recommend to anyone with any type of wrangler to come check them, even if you are trying to get into the lifestyle, go and check them out

Ju
Review №48

Had a great experience at wranglers direct,I needed an experienced mechanic to fix a small transmission leak and they did so along with an overall inspection definitely will be back

De
Review №49

All I can say is thank you.

am
Review №50

Great Service. Great experience!

Jo
Review №51

From one wrangler enthusiast to another!!! I cant give enough credit to Bob and the guys at wranglers direct. Bob went above and beyond what i expected! After you leave his shop your not just a customer your family! He follows up and wants to make sure everything is right!

An
Review №52

Very good customer service!

Pe
Review №53

Awesome!

An
Review №54

Very friendly and professional !!

Information
100 Photos
54 Comments
5 Rating
  • Address:43 Humbert St, North Providence, RI 02911, United States
  • Site:https://wranglersdirect.com/
  • Phone:+1 401-473-2119
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto restoration service
  • Jeep dealer
  • Mechanic
  • Transmission shop
  • Truck accessories store
  • Truck dealer
  • Truck repair shop
Working hours
  • Monday:9:30AM–7PM
  • Tuesday:9:30AM–7PM
  • Wednesday:9:30AM–5PM
  • Thursday:9:30AM–7PM
  • Friday:9:30AM–7PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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