I was looking for a used WRX and had such a great experience at North Reading Subaru that Sue, who was looking for a new car, decided to buy here too! She loves her Legacy!Maria answered all our questions with no pressure. Mike helped us work out a fair deal. And Angelo came through with super finance rates.Truly this was the best car buying experience Ive ever had. Thank you!

It was a great experience at this dealership. Maria and Mike helped out in making the whole process hassle free. Guess what I spent 1 hour at dealership to take the delivery. Paperwork was all set in my file and I just had to sign it. In the past I have spent 3.5 to 4 hours at the dealership. This was a great experience. Kudos to online sales associates.

My wife and I recently purchased our first car and we had a great experience! We read the reviews and decided to make an appointment at Subaru North Reading. The inventory of used cars is the best in the area, and we were able to find a car (2016 Crosstrek) with everything we wanted! Maria (our saleswoman) was incredibly patient with us throughout the day - since it was our first time buying a car, we had many questions, all of which were answered kindly. We never felt like we needed to buy a car that day or were pressured in any way, yet we also felt that Maria was entirely dedicated to us and finding us a car that suited our budget and wishlist. She did a fantastic job, and has reached out since our purchase just to check in on us!! When it was time to talk about finances, Steve was excellent. He has a remarkable ability to communicate every detail of the finance package clearly, and was fully engaged in explaining each option with us while also not pressuring us to spend more. Additionally, the interest rate he was able to get us was unbeatable, especially considering my wife and I are both graduate students who have good credit yet thousands in loans. Even so, we were able to get 3.84% which was remarkable. Overall, we had a wonderful experience purchasing our first car, and we will be taking our car there for servicing throughout because of the 5-star service we received from Maria, Steve, and the staff we met there!

I have always been a fan of Subaru. However, definitely not this dealership location. This is what happened to me. I came in the dealership in May 2021 and tried to purchased an external white-colored premium crosstrek 2021. I have to give customer service credit to them because sale professionals were really nice. I was able to negotiate the price I want for the new vehicle. I put down my $500 security deposit for this vehicle and they said the vehicle was in transit and needed a few days to arrive. So, I went back home and a few day passed. I started feeling strange because North Reading Subaru has not yet contacted me with any updates on the vehicle. So, I called them and I could not believe what I just heard. THEY SOLD IT OUT TO ANOTHER PERSON!. How was it even appropriate to sell a vehicle to another person when I already put down my $500 security deposit and waited a few days with no response from this dealership. I was very disappointed about the level of their business professionalism. I requested a refund for my security deposit and they promised me the refund has been started. Guess what happened next! I waited a month to get my refund. They did not process my refund until I kept calling them for a month after the incident happened. They promised me they would call back to me every time they need to hang up my call. But, the callback from them never happened. This experience has been a joke to me and I still need time to digest their business regulation. I dont need their apology because it means nothing! I would strongly recommend going to other Subaru Dealership location because you do not want the same thing happens to you. THIS DEALER IS VERY UNPROFESSIONAL!

At 62, I’ve purchased lots of cars. I love new cars so by 1-2 every 3-5 years. I’ve gotten to hate the process for the most part, but still like new cars. I just purchased a new Crosstrek from North Reading Subaru. This is a tough time to be shopping, what with low inventories and many dealers price gouging. There was none of this with NRS. In fact, it was one of the best, no BS processes I’ve ever been through. Everything from the test drive to the trade-in assessment to the price negotiation (which for me is always a one and done; no back and forth, put your best deal on the table) was superb. The typically dreaded meeting with the business agent/finance guy was just the best. The salesman provided a dealership tour, having my meet the service team. To say I was surprised by the treatment when buying a 32k car is an understatement. These folks are A#1. Check ‘em out.

I would HIGHLY recommend going here for service even if you have a dealership nearer to you. I have interacted with a few Subaru dealers in the area, and this was the best by far (the others were horrible). The person who I worked with was attentive, honest, communicative, and kind. I wish I remembered his name! Mike? Matt? My only complaint is that I had ordered a part that they said they would leave in my car when they did service, but they forgot. I won’t knock off a star for that though, because I forgot about it too until I got home! Unfortunately I moved from the area before I could pick it up so I never was able to get the part. :-(

Recently had a 60,000 mile service performed by this Subaru. Part of that servicing includes checking the wheel bearings. This was very clearly not done because when I took it to another Subaru four days later, both rear wheel bearings had to be replaced. I reached out to North Reading Subaru about this, but no one ever got back to me. Very disappointed overall and will not be returning.

Here’s my final update,So after an acceptable purchase experience with a few bumps along the way, I did have my windshield spontaneously crack two weeks after I received the vehicle. I had a less than amazing experience trying to reach out to the service department about the problem but ultimately ended up just going through my insurance to have the windshield replaced. I was unhappy with the initial experience with the service department, but ultimately did return a couple of months into ownership when I had an engine warning light up here. They’ve been amazingly helpful so far and everyone I’ve dealt with has been pleasant.Acceptable experience with this dealership during purchase. Currently there’s a shortage of new cars at pretty much every dealership so it wasn’t surprising that they didn’t have any on the lot, no other Subaru dealerships in the area did either. Unlike the other dealerships I visited this one would take deposits to hold a new car that was still in transit! Other dealerships wanted full payment before they would reserve a car that was on its way.There was some miscommunication about the port date being the arrival date, so I did get the car approximately two weeks later than I initially expected. The salesman working with me and his manager did apologize for the miscommunication and offer some good will negotiation to make up for it.The entire experience was very low pressure, I was not badgered about warranties or add ons at all!Options were explained and I got ZERO pushback when I said no thank you. (This is the only time I’ve EVER not been met with a pushy sales pitch for the add ons or warranty)The salesman did a good job explaining the features of the car, which are numerous.While I didn’t get any amazing deal or discounts (no one is due to chip shortages and super low inventory so no surprises there)This dealership was no pressure and easy to work with

Service Department tried to pull a fast one on my wife, trying to get her to replace the air filter, cabin filter, and wipers at huge mark ups. Thankfully, she is smarter than that. Beware going in for recalls, as they see that as a great way to grab your money.

Sales people tried to buy my car before showing me any cars. RULE1 RETAIL: lead with the customer! You are leading a scummy practice otherwise.

I recently purchased a car with Julie who took great care of me and saw that all of my questions were answered. The team there made me feel comfortable and gave me a great car for a good in the end.

What a nightmare! We were one of only two parties in the whole dealership, and yet we spent more than 10 minutes waiting for our salesman to finish chatting with all the staff in the manager’s office. After waiting, we were presented a horrendous deal for a Forrester that pales in comparison to other Subaru dealerships. After proving that we’ve received better offers elsewhere, the salesman wanted to take our paper with proof of offers from another dealership but we definitely were not about to let that happen. Stay FAR away from this crooked place.

Every time I have brought my Subaru here to be serviced their team has been efficient and detail oriented, which I cannot say the same for other dealership service centers! They are my go-to and I know I won’t be hassled into spending extra $$ on repairs that are not truly necessary just to make more money off you. Would recommend!

Sales staff gets 5 stars. Service staff unfortunately get 1 star. I will be bringing my car to other Subaru dealerships to have work done on it and Ill leave it at that.

I purchased my vehicle two days ago and Julie made the process super easy! Everyone from North Reading Subaru were extremely welcoming and kind. I did not feel pressured to purchase the vehicle and the process took less than a day. They were really knowledgeable, I felt like I was in great hands. I had a wonderful experience with Julie, she was nice and kept me informed the whole time. I well recommend her if you are looking to purchase a vehicle with someone who has good knowledge! This was my first financed car and I’m grateful that I came here. Thank you Julie and everyone from North Reading Subaru!

A few weeks ago I went into the Wakefield Subaru and was so frustrated and upset after less then ten minutes with the salesperson that I was going to rule out getting the car I wanted. A friend said I should go to the North Reading Subaru and I cautiously did so expecting more of the same. What a difference!!! I was so pleased with my experience.At North Reading I was helped by Maria, and she took great care to help me find the car I wanted with all the features I was looking for. I never once felt pressured and she did such an amazing job that I traded my old Nissan Rogue in and drove away that Friday in a brand new Forester Premium. Her attention to her customers is remarkable and I have already recommended to a few friends to seek her out when they are ready! Her car knowledge and experience was top quality. Im so happy to have given North Reading Subaru a chance!

Isabel Nelson helped us from start to finish! Everyone we interacted with at North Reading Subaru was friendly and helpful. We felt like we were in the right place at the right time. We got the best deal when compared with other dealerships in the area.We just want to thank you again for the help you gave us and making the chore of buying my daughters first car a very pleasant experience.

Got my dream car here! Been driving it for almost a year and its perfect. Staff were friendly, attentive, and helpful. I came in knowing what I wanted so the only decision was the price, and what they offered was MORE than reasonable. I doubt I couldve found this car for a lower price anywhere else. Very happy!

Honest service guys, told them I needed a specific issue looked at and they looked at that issue and nothing else.

I bought a Subaru Legacy from Julie Andrews at North Reading Subaru.Julie was very patient with me explaining all the features of the car. At notime did I feel any pressure. From the manager, Paul to the finance person,Steve and of course Julie it was a painless experience. I would highly recommend North Reading Subaru!

I had a great experience purchasing my Crosstrek here. Julie was great to work with - friendly, communicative and professional. The whole process was smooth & I never felt any pressure. I would definitely recommend North Ready Subaru

We dealt with a very sweet woman named Maria S. She wasnt pushy or anything and collaborated with her colleagues to get us a fair price on a brand new Forester. The process was quick and easy. Would definitely recommend seeing her if youre in the market for a new or used subaru.

I love my Crosstrek! I purchased my Subaru CorssTrek this past January and still get that feeling of Oh Wow, Thats My Car every time I see it and drive it. I am so pleased with the North Reading Subaru Dealership. My Sales Associate, Julie Andrews was over the top helpful from the moment I met her at the dealership till I picked up my car to take home. The financing was a breeze with Steve, who was very patient and a wealth of information when it comes to the money part. I have all the confidence in the world in their Service Department as they have serviced my previous Subaru. Those guys are wonderful!

Went here to lease our new Subaru and Julie was absolutely fabulous! She got us the exact numbers we needed and was so friendly. She was on top of things and even in this crazy time she kept me right in the loop. I have leased cars from other places but because of Julie’s customer service I will always go back to north reading Subaru.

Recently purchased a 2018 WRX from Brian; honestly one of the best car buying experiences Ive ever had. They ensured that mechanical and cosmetic problems I was concerned with were taken care of; issues that other dealerships would swiped under the rug with being a preowned. I visited North Reading Subaru after going to Wakefield Subaru. The difference was night and day. There was no pressure to buy a car, they didnt pressure me on how to finance/afford the car, and I felt very comfortable as a customer that I was in control the entire time.

Excellent service! Friendly and very efficient staff. A pleasure!

Clean, friendly people who always try to make things right. Am sad they stopped carrying ice-cream sandwiches in the lounge area (due to the VID).

I came in for a test drive last week. Yet, Maria and Stephen managed to work out a deal on the 2021 Subaru Crosstrek Limited that I couldn’t refused.The whole buying process was quite eventful, yet pleasant at the same time. I just couldn’t ask for a better experience at a car dealer. Keep up the great work you guys!!

I originally purchased my Crosstrek Premium from Isabel Nelson at North Reading Subaru in the Spring of 2019 and it was an overall terrific buying experience. Two years later and a very satisfied Subaru Crosstrk owner, I contacted Isabel explaining to her my situation and that I was in the market to lease my next Subaru. Isabel informed me that she was now working in the Finance department at Melkonians but would refer me to a sales and leasing associate.Maria Swiacke in sale and leasing was outstanding, from the time we sat down to discuss what my goals and expectations were getting into a new lease. Marias was professional, hard working and attentive to my needs. Choosing the Vehicle I wanted to lease, it took less than one hour for Maria and Mike, the sales manager to put together a deal that fit my budget and personal needs. Amazing!!Melkonians North Reading Subaru is a good example of how a dealershipwith a successful business model putting into practice on a daily basis exceptional customer service through transparency, honesty and respect.If you are in the market for a new or used Subaru, look no further than North Reading Subaru they have you covered from the time you make you purchase to making sure your Subaru is well maintained by top notch Certified Subaru Technicians and a knowledgeable Service and Parts Department.I am looking forward to many years of great service and exhilarating fun times behind the wheel of my new 2021 Crosstrek Sport.Jeff FloriddiaBoxford, MA 01921

I just bought my second car from north reading Subaru. Julie Andrews assisted me through the entire process. She was extremely helpful and made sure I got the right car. I am so happy with my purchase. Plus she has followed up with me calling to make sure everything is ok and answering any questionsI highly recommend going to north reading Subaru. It has a wonderful no pressure no stress environment. And ask for Julie. You will be glad you did.

I walked into the dealership and one hour later, was out driving my new car!!It was the most easiest thing Ive ever done!!Julie and Isabel were so helpful and worked with me and my husband to get me into this car..and its GORGEOUS!!One of the best experiences I have ever had!!Thank you so much for your hard work everyone!!

I went to test drive a few cars that were advertised on their website. The staff was very friendly. However, when I made an offer on a car, the salesman spoke to the sales manager then came back to me with a higher price than the car was advertised. He stated the price reflects fair market value. I said but you have it listed for lower on the computer he said but we can sell it for the fair market value and Im offering you the money off. So essentially he was giving me $100.00 off the internet price. I had never in all the years of buying cars, seen this done. I went to another dealer and bought one that same day.

Went for an oil change a few months back at North Reading Subaru and didnt discover that they over tightened my oil drain bolt until service yesterday. The oil drain bolt would not come off using a socket and ratchet by hand and it stripped. A bolt extractor and impact wrench was used to finally remove the oil drain bolt. You can also see in the photo that there were two crush washers used by their service department to seal the bolt. Unfortunately, this is not a mistake that you can check right after service, only during the next service.

We had a great experience here--customer service above and beyond. Julie is wonderful. HIGHLY recommend to anyone looking for Subaru.

We recently purchased a used Subaru Legacy at this dealership. It was a pleasure dealing with the folks at North Reading Subaru, especially Maria. Just an overall excellent experience.

Just bought a car at North Reading Subaru. Maria made the process so easy and even pleasant during these uncertain times. She went above and beyond helping with insurance changeover and car rental pick u p! Isabel was wonderful in setting up my financing and Gino was very kind and helpful as well. A very positive car buying experience!

I had a great time working with Julie - the entire experience was so seamless and easy!

This was my second purchase of a outback, at North Reading SubaruThe experience is pain free.You would could not find a better dealership in the area for customer service and honesty.

Really good experience with Brian. No pushy sales and really kind overall! Very reputable buissness with great staff. Look forward to my next subaru purchase from here.

The best car buying experience I ever had. My sales consultant was Gene DAlessandro, and he is one great guy! And I mean actually nice, not the fake nice that Ive found at lots of places.The entire process from beginning (when I was welcomed) to end (when I was super-happy and drove off in my 2021 Crosstrek Sport knowing I got an awesome deal) was extraordinary.This place is small and its perfect! It seemed like a small family was there, working and having a nice day. There was ZERO sales pressure and everyone, especially Gene and Stephen Bova, were super patient with all my questions.As an added bonus, they have registry services there to switch or get new plates and get the registration! So, that was awesome. Made things super easy and I was able to have my new vehicle the same day!I could not be happier with my experience and I am so happy I went there.

Maria was phenomenal!!! She is super knowledgeable, patient and kind. Car shopping is never fun, but working with her was an absolute pleasure. If you are thinking of getting a Subaru at North Reading Subaru make sure you ask for MARIA!! Best in the game!Big thank you to all the other employees who helped us in the process, we will definitely be back!

Julie was so great to work with—very patient and very helpful from start to finish!

Julie, Isabela, & The Managers were awesome! My wife is super happy & the environment was low stress. Thank you very much guys!

As always, a world class experience! We have purchased many vehicles from them and also referred friends and family. Never an issue, they always go above and beyond what is required.

Thank you to Maria and the whole Subaru team. You all made the purchase of my new car easy, understandable and smooth. Maria really went above and beyond to make sure my car was detailed, ready on time and good to go! I’m so enjoying cruising in “Stan” ... That’s his name!!!

They made buying my subaru a simple easy process.

Give this place a try! Maria is an easy going, knowledgeable, and no pressure saleswoman. The other sales and financing personnel were very friendly. Will consider buying another vehicle from this dealership in the future.

Parking is tough here especially on the weekend. Not much in the way of good used inventory.

I had a great experience working with Gene - the new car registration was delayed because we just moved from out of state and also the MAs registration system was down. Gene kept me updated every 2-3 hours on the status and I really appreciated that.

I needed to purchase a new car. Maria, Michael and Isabel made it very very easy and stress free! All I did was tell Maria what I wanted for a monthly payment. They never tried to sell me something!! Two days later I was driving a car. They pay attention to details to the MAX...I did nothing but show up. Thank you everyone!

I went to several Subaru dealerships and this was the only one that gave me a great deal and excellent service. I really appreciated the friendly and attentive staff and no high-pressure sales tactics. Sales consultant Julie Andrews was a huge help in getting me the perfect car for my budget!

I was really hesitant about buying another car. I was not looking forward to the stress of it all, but decided to go to North Reading Subaru to “ look around” after reading great reviews on line about a Julie Andrews and the service department. Luckily, I was greeted by Julie Andrews who was so patient and thorough with all of my questions. I went thinking I would maybe buy a white Outback but left with a black Forrester. With Julie’s help and knowledge about my needs, she steered me towards the Forrester which was the BEST choice for me. I bought a 2019 and feel I got a good deal. Julie made the entire experience stress free and rather pleasant! I highly recommend this dealership and especially Julie!

Awesome experience with very helpful, knowledgable staff. Maria, Steve were informative, super customer friendly. They kept everything simple, comforting during the purchase.

Just bought a car here, Melkonian came highly recommended by friends. I Julie Andrews gave exceptional service, worked well with me, took care of every question and every item needed, graciously. I give her the highest recommendation possible. Will happily buy from Melkonian in the future.

Excellent experience working with Maria! Straight shooter, very helpful with our questions, and great price. Highly recommend.

My husband and I had a great overall experience with Julie and the whole team at North Reading Subaru. They had a good stock of new and pre-owned vehicles, allowed us to try what we were looking for with no pressure to buy. We compared their prices with Edmunds and Kelly Blue Book and found them to be quite competitive. We drove up form Boston to buy from them based on previous positive reviews and were not disappointed. I will definitely recommend them to any friends looking to buy a Subaru in the Boston area.

This was the fastest and hassle free experience I’ve ever had at a dealership. Went in yesterday and was offered to get the car that same day but due to my circumstances I couldn’t, but picked it up today in the morning and everything was set and ready. Julie was extremely helpful and made the process very easy for me would highly recommend.-Proud new owner of a Subaru WRX

Thank you so much to Maria, she is so so amazing and very knowledgable. She made the process of buying the car very easy even though I was buying from out of state. She was always ready to help whenever I needed it and communication was great. Thank you!!

All of the staff were very friendly, Maria was exceptionally easy to talk to and explained all the options and policies thoroughly and patiently while we decided what was best for us! Great experience for my first ever car purchase! They also have excellent measures in place for Covid prevention.

Excellent service and the service advisors do a superb job of explaining what will be done for service as well as what was completed. They take good care of the car.

Nice loaner car!

The customer service through out the service department was extraordinary. They anticipated my every need when my 10 year old Subaru stopped working. They gave me a loaner car, until I could buy my new Subaru. Mike, the service manager is to be applauded for making my experience as easy as possible. I am most appreciative.

We have not yet purchased a car but Wahib who works here was very friendly and helpful both over the phone and in person. He even stayed past his normal hours to let us take a look at some cars in person. Look forward to working with the dealership moving forward

Just got home with my new 2020 Outback, the second Subaru I purchased from North Reading Subaru. I worked with Julie Andrews who was wonderful. She is knowledgeable with a full understanding of the products, she is patient, and thorough. This being the second vehicle I purchased from NRS- I am familiar with the staff who welcomes me by name whenever I am in the dealership--they make me feel like family. I loved my old Outback--but was excited to purchase the 2020 model because of the redesign. Great product, fantastic dealership for purchase and service. I can recommend North Reading Subaru with the highest of confidence that your experience will be as pleasant as mine have been.

Great people to do business, you can trust this dealership.

I just bought a 2019 Suburu Impreza from salesperson Maria. She was excellent! Made my experience a happy one.

Fantastic dealership - no hassle, very helpful - literally to the point where I had been ready to do some haggling and found they came in pretty much at the exact price I was looking for. When it came to picking the new car up, they were patient and helpful while my insurance company was delaying the process so we could get the deal done. I cannot recommend this dealership enough.

We bought a Subaru Outback several weeks ago. Julie Andrews was our sales person and working with her was a pleasure. She and Rob were able to help us find just the car we were looking for. Amazingly enough, we enjoyed the entire process. There was no pressure. Everyone at the dealership was friendly and welcoming. Julie was terrific and we are feeling lucky we were able to work with her.

Great customer Service. Went to have my Forester serviced under warranty. Mike was fantastic. He was very understanding of my situation and couldnt have been any nicer. A real gentleman.

I do not enjoy the car buying process,however Jon Walker made it easy.I will send my friends and family to him!!!

Had a great experience at North Reading Subaru. Julie was fantastic and really made the whole experience stress free. She made great efforts to make sure I was satisfied with my experience and purchase. Would definitely buy a car from here again. Highly recommended Julie.

Ask for Maria, she cured my procrastination! Good people good experience!

For most of the years in which I bought cars, the salesmen had the upper hand. They had all the good cards. And yes, they were almost all men.Not real high on the list of the most trusted professions.Today the playing field is much more level. We can access a plethora of information in seconds about nearly every thing regarding the automobile industry.Let me say that I was very impressed with my recent experience at Melkonians Subaru.I had brought my 2011 Outback there for service occasionally and had positive experiencesTherefore I decided to visit the sales floor.I was greeted by Julie Andrews. Julie made a funny reference to the well known British actress and singer who shares her nameAfter a little small talk,I showed her the particular car I had seen on the NR Subaru website. She gave me some information about the vehicle that I was interested in.It was through and presented very well.Obviously she had done her homework.Fast forward to a road test during which she pointed out all new improvements since my last car. I put down a deposit and set a date for delivery. Once I got behind the wheel Julie explain all various items on the screen.Very well done. I would recommend any customer thinking about purchasing a vehicleat North Reading Subaru to ask for Julie.Len C

My daughter was looking to buy a new cross track we first went to the dealership closest to us in Wakefield. We looked around for quite a while before we were helped. The gentleman who helped us didn’t feel the urge to talk to my daughter who is buying the car but always to me asking me questions, He did not offer to get the car she wanted exactly She did her research and knew what she wanted. Write down to color interior options. Only offered what was on the lot.We decided to take a ride to North Reading. First contacted with email with josh. and when we went and we were greeted right away by Dave. He was super friendly and willing to listen to my daughter and everything she wanted. Let her test drive the car, not me. They made her feel very comfortable and important. She wanted to buy the car, And they told her it could be ready the next day she was sad she was looking forward to taking at home that day. They were able to make it happen even though it was already late in the day. They went above and beyond in making her feel comfortable and explaining the process. There was absolutely no pressure for her to decide that day. When she made an offer and told them what she wanted they were very close to meeting her. They exceeded our expectations in service and price. And she got the exact car she wanted.Izzy the The financial manager did a wonderful job with her and explaining the process also. Made her feel very comfortable and her decisions and did not pressure her to purchase 1 million other things. But did offer, and she extended a few with negotiations.So although she has to drive a little further to get the car she wanted she is extremely happy and absolutely loves her new car. And I’m glad they made her experience nothing but 100%Bonus the snack and coffee bar area is excellent. I can’t wait till it’s my turn to buy my car

Excellent dealership. They made the process very easy and were excellent at explaining everything.

I just bought a new Crosstrek here, and the entire experience was fabulous! Julie Andrews was my sales associate, and she was excellent. She was knowledgeable, personable, and as helpful as can be. I came away not only with a new car, but feeling like I made a new friend. The rest of the staff was also top notch. Everyone seemed to have the attitude to go above and beyond in every way.

Brought home the 2021 crosstrek! Highly recommend Wahab at Subaru in north reading. Wahab is friendly and not pushy at all. They are fair with pricing and worked swiftly to get my car delivered on time.

Got our second car from this dealership in as many years. Really enjoyable experience and Pete Hartilus was great to work with. Really helped us get a great deal on a car that will be perfect for our family to grow into. The entire staff is very friendly and you feel like part of the family pretty immediately. We will be back for more cars in the future.

I went here to buy a car, having researched cars and prices and talked with other dealerships. Isabel Nelson, my sales rep, was wonderful - helpful, knowledgeable, no pressure sales. She guided me through the whole process, including service and delivery. Steve in financing was helpful, professional and personable. Everything about this dealership is a positive. Highly recommended.

I bought my 2010 Impreza from Melkonians and this is where Ill be going for my next car too. Their customer service is exceptional. Respectful and very knowledgeable. Ive worked with Julie Andrews and I cant recommend her enough. All of the employees were excellent. A rare find in a car dealership. You wont be disappointed.

Helpful in replacing battery in keyless key.

This dealership was a pleasure to deal with. Everyone was helpful and Jonathan Walker was the best! He was very concerned about what i wanted and made sure all was taken care of. Thanks to Jon for making it an amazing and easy adventure. I’m so happy with my experience and even more so with my new SUV.Definitely will come back if I ever need a new one and total recommend others to go.

Had a terrific experience thanks to Julie Andrews. The whole process was very straightforward, transparent, and low pressure--and were very happy with our new car!

North Reading Subaru: 5 Stars! Isabel Nelson: 5 Stars! Went in last week just to get my head around which model Subaru we would want down the road. Went with North Reading Subaru, because of all the no-pressure dealership reviews here. It was different than any other dealership I have been to in 20 years.Isabel was perfect and it wasnt just no pressure, it was no haggle. After a quick test drive I asked their price, only because I had an overly fair price written in my pocket from a couple days of research. She was actually within a hundred dollars of it. Bought the car on the spot and was actually out of there in under an hour. It was literally amazing!!!!

Just bough a Forester at North Reading Suburu and have three comments.If you want a genuine, friendly, helpful, trustworthy, smart and low pressure sales experience our saleswoman, Julie A, was absolutely the best making the car buying process enjoyable. I highly recommend you ask for her. When talking with Julie its so comfortable its like you already knew her. She will take great care of you, including help you decide between two cars as she did my wife and I. She will take care of you throughout the entire process.Julie reflects the dealership. Very professional, friendly, and low key. Everyone helpful from other salespeople, business manager, service, and the owner. If you want to buy a car in a comfortable environment without the hard sell, come to North Reading Suburu.Finally, weve had the Forester a couple of weeks now and are delighted. Phenomenal car. And if youre driving in the weather conditions we have I couldnt think of a better one to own.Ask for Julie, shell work with you earning your trust, and your business.

Excellent staff. Very pleasant experience. Julie A. was my sales rep. and couldnt have been nicer. I highly recommend.

By far the easiest car shopping experience a person can have, don’t even waste your time anywhere else. As brief as I can put it, personable, knowledgeable, absolutely no pressure or crazy sales tactics. Don’t even bother looking somewhere else for a Subaru, no one can touch them .

A great place to do business with. I had been on the market for a new Subaru. I was well received and put at ease the moment I arrived. Great help from Ryan Redmond and John Walker. No gimmicks or slimy sales behavior. They were honest, welcoming, and fun. They have a genuine comcern for you. I knew that I would leave buying a car from them even if it was not what I originally was looking for. But they worked with me until we got a deal.

I highly recommend North Reading Subaru! Three years ago, I leased my first Subaru there and Jon Walker helped make the process easy and pleasant. When my lease ended last week, I went back to Jon and leased my second one. Both times, I received a fair price and never felt pressured. I really appreciate Jons honesty and integrity. I loved my first Subaru and now Im loving my second one! If youre thinking about getting a Subaru, North Reading Subaru is the place to go and Jon Walker is the guy to see!!

From the Moment I enter North Reading Subaru you are greeted with a warm smile by a Subaru Sale Rep:(Isabel Nelson), who was knowledgeable and attentive to my car buying and Financial needs. No high pressure sales tactic here, just straight forward Honest and respectful sales staff( Isabel) working hard on your behalf to earn your business and trust. Isabel Nelson and the entire Staff at North Reading Subaru exceeded my expectations and if I could would have given them 6 stars! Anyone who is in the market for a New or Used Subaru, North Reading Subaru, Isabel and Staff will not disappoint !

Isabel made our experience here great and helped us buy our first car. Unlike many of the other dealerships in Boston, there was no sleazy sales talk and we felt comfortable. She tried to work with us as much as she can and well be happy to come back and recommend to others.

I had a fantastic car buying experience here- bought my outback over a year ago, and am so happy I did. I worked with Jon, who was personable, friendly, and extremely easy to work with. I would recommend this place to anyone- great people, great cars. I LOVE my outback. Jon was approachable, and was incredibly helpful and honest. I really enjoyed this experience, and cant say enough about every person I interacted with here.

I worked with Joe C. at North Reading Subaru. He made the shopping experience easy and painless. He listened to what I needed and directed me towards a few cars that would fit those needs. He let me test drive about 4-5 cars (new and used) until i settled on one that I liked, all without the high pressure sales tactic of other dealerships. Small negotiation at the end for pricing as they came in with a decent first offer. Closing was also painless with the finance department. So far, so good on the new car. Thanks...

I had the best experience with Sarah. This was my first time buying a car on my own and she made it stress-free. She is easy to reach and was nice enough to give me her cell number if I had any questions after I left the dealership. Everyone else at the dealership was also super friendly. Im happy I got to work with them.

My Toyota lease was up and I needed to purchase or lease another vehicle right away. I went to North Reading Subaru and was blown away. I was able to negotiate fairly and felt I got their true best offer. There was no haggling and I wasnt forced to sit in a room where someone tries to sell me extra things I didnt ask for. When I sat down with Isabel she asked me straight out what I wanted and needed and my budget. We worked around that and I got everything I needed and only had to forgo a few of the wants- luxury items I really didnt need. I got a great pay plan and left there smiling. I leased a brand new 2018 Subaru Cross trek and it is such a smooth ride. I dont even feel the car accelerating like my old Toyota Corolla. I also really appreciate that its all wheel drive especially for living in New England. One plus I learned after I purchased the car is how far I get on one tank of gas. Almost 500 miles. If you are in the market for a new car, please see Isabel. I will be recommending her to anyone that crosses my path interested in a Subaru.

Im very happy with this place. Ive had most of the maintenance on my outback done here for the past 5 years and theyre terrific. The prices are reasonable and the customer service has been phenomenal - theyve given me loaner cars and driven me to the commuter rail station when necessary. I also like the little customer waiting area they have - I can sit at a desk and do work on their guest wifi. I probably get more done there than in the office. 10/10.

Had a fine buying experience or so we thought. they had the car we wanted. I am now sitting waiting for my first oil change and tire rotation. I know for a fact that I negotiated for service, because we had a long back and fourth about the necessity of snow tires on an all wheel drive car. I wanted 2 tire change overs, and 1 oil change a year included. When I went in for service, no dice they showed me paperwork, which looked shady at best. I think I was told sure, then when the signing frenzy began we were not as diligent, or they faked paperwork. Either way I’m not buying another car here.

In my search for a new car I visited many dealerships and by far the best customer service was provided by North Reading Subaru. I had great difficulty choosing a car in which I could comfortably drive and Isabel Nelson, the sales consultant, could not have been more helpful, patient, knowledgeable, informative, and considerate of my needs. The rest of the staff was very helpful and patient with me as well. I would recommend this dealership highly.

When I lived in Massachusetts, this was the Subaru that I brought my car too for regular maintenance (oil changes, tire changes, repairs). They able to handle all the issues that came up with my car....quickly and reasonably priced. They also never pressured me into getting repairs that I didnt need. I would recommend them to others. The only thing I did not like about them; compared to other Subaru locations, was that sometimes it took longer than I wanted to get my car in.......However the wait was worth it....as they did a better job than others locations. (I suppose they have a longer wait because they offer the best product).

I went in for a recall. The notice said it would take 30 minutes and it did. Their appointment schedule was easy to navigate and a representative called me back on the same day to confirm what service I needed and set an appointment. Their automated reminder service was helpful too.