The prices are very reasonable and customer service is outstanding. The saleswoman who I believe was Alisha is very knowledgeable, friendly, and fast. She definitely knocks other guys out of the park with making you feel like a valued customer. I will be returning for my future car needs and will let others know about this hidden gem. Thanks again!
Wow! I just got off the phone with Roland and I have to say this is the most professional “junkyard” I have had the pleasure of dealing with. Quick to answer the phone, Roland was able to answer any questions I had and their inventory system seems to be very organized unlike other used parts businesses. I inquired about a door and fender. Roland let me know that the door had 4 dings as was not in the best shape. This saved me time, other junkyards told me to come down and see for myself because they’t know.On top of all this, the prices are way lower than other junkyard I have called. I was quoted $50 for a fender where other junkyards want $120+
Awesome did the pick and pull your own parts this past Saturday was perfect this was the first time in years they did the self serve on a Saturday. Yard is neat and well organized.
Fair prices, great customer service.
They were the 6th place I called to find a radiator for my 2012 Kia Sorento and the only one who had it. Even though it was hard to find, they were very reasonable at $35. Pick up was quick and easy. I would highly recommend them.
Roland has great customer service..
Had part on shelf ready for pickup at a fair price ty again
Nice people good price
First and foremost I want to say that Roland the owner is an amazing straightforward and honest man. Theres not many left in the world that holds the morals that this man does. My first experience was on the rocky side but working in this business myself I understand some delays. And it was an older vehicle that wasnt necessarily supposed to be on there.also being on different sides of the country. But by the end of it with Rolands hope not only did I get everything that I needed and desired, but he has flipped a 180 on my first experience. These guys are super helpful and rolling does run a tight ship to keep the morals he stands for in play. I will 100% be coming back for other parts. I appreciate everything that North Smithfield automotive recycling did for me and I hope that they can help you in the future.
Great Service!! Special thanks to Roland & the staff, today was my first time coming.. needed a driver side mirror for my Hyundai, called multiple places no luck! I gave these guys a call Roland was certain to come through for me. Very helpful, Highly recommend these guys!
Good place to get parts at low price. A+++
Helpful person at the front. I was there for a window regulator, guys were helpful on the phone, when I got there, I noticed a piece on the regulator was broken. Guy was understanding, and apologetic about it and immediatelly agreed, instead of pushing the part. Honest!👍🏼
I called North Smithfield with a large problem and frustration. Roland spent time with me, explained what others couldn’t or wouldn’t and we have turned my problem into a workable solution. I am in the automotive industry as a business. He is what every customer service person should be. A+ rating from me.
Ive been coming here for 14 years now. These guys have always bailed me out of jams. Alternators, starters, rear ends, fenders, struts, tires, rims, you name it. Roland always knows what he has on the shelf. They have the best inventory system of any yard Ive been to, the prices are MORE than fair, and the best part is that everything comes out of their doors tested. Ive been recommending this place to everyone for years and Ill keep recommending them for years.
I drove all the way from Boston 2 weeks ago to find a couple pieces for my car. The guy at the front desk was very nice to me. We end up buying more stuff and saved a lot of money. the place was very organized. we went to 4 junk yards and we was very pleased with the help and how quick everything was done for us. will definitely recommend this place to friends. 5 star in my book. Great customer service!!!! Great Job Guys
Not from around here but stopped in and was treated GREAT. Good prices, negotiable and RESPECTFUL. Clean and very organized. If I am ever back in the area is will stop again. Thanks again for the service, greatly appreciated. I pulled my own parts. Highly Recommended.
Met the owner Roland today, stand-up guy very helpful and friendly. The parts he sell are clean and in good condition, plus his price beats other yards around. He is passionate about what he does and takes customer service seriously. Definitely one of the best experiences Ive had with auto recycling yards, give these guys a try you would not be disappointed. I would be back if I need more parts. Thanks Roland!
Picked up a starter on Saturday for my car that broke down Friday. Great service, Great Price, and the part worked beautifully. Could not ask for more.
Had the parts I was looking for.In and out no problem!
Fast service an good prices:)
I needed a new rim for my car and they had it in stock. I got there after closing time but Ron still got me what I needed. One of the friendliest people i have ever encountered. If you need a part for your car try them first you wont be sorry. Thank you for a great experience!!
I called in the morning to ask if they had a part I needed. They said yes, but when I got there to pick it up the man at the counter asked me if I had tools. I didnt, so I left. Ive been there in the past, called a few hours before and then drove there to pick up. I wasnt aware of a change to self service. It would have been nice to be told before I got there.
Excellent customer service. The guys at the fron desk are super friendly and helpful. Definitely recommend them to the general public. WE WILL BE BACK FOR SOME MORE BUSINESS. thanks guys!!
Great place everything is tested by roland personally so he always knows when its good or if your just diagnosing incorrect . he is the closest thing to a wizard you will ever find in the recycled parts business. his team of experts will amaze and boggle your mind at the same time. great place great people
Roland is excellent! Got a great set of steel wheels for my mothers car so she could have winter tires. They were an excellent price! Thank you guys!
I traveled an hour to pick up parts. Roland and Rick dropped what they were doing to accommodate me. They were easy to deal with and helpful. Id shop here again. Thanks, guys
Checked their inventory on their website &called to confirm. The gentleman who runs the front (feel bad I forgot to ask his name!)was very polite &easy to understand. I went to their location &was greeted warmly by the same gentleman. We had a pleasant chat while waiting for the boys in the back to grab my part. Didnt wait more than 5mins. Absolutely recommend this auto salvage yard! It was my 1st time there but wont be my last!
Great customer service and website. This is not your ordinary salvage yard. Their online inventory system actually shows pictures of what they have in stock. I live out of state, so I had to rely on the website pictures to choose my items. Roland sent exactly what I saw on the site, so there were no surprises in the condition of the parts I received. He is pleasant and helpful on the phone, unlike all the other salvage yards Ive talked to. Great prices, too. Ill definitely be a repeat customer!
Great place. .I have gotten quality tires for 2 cars ...
Love a self serve lot, but did not like a core charge on a scrap yard part.. Im all set.
Great customer service, helpful, and honest.
Accurate inventory. Their knowledge of vehicles exceeds most other parts yards around. Nice group of guys. Always enjoy a stroll around their yard.
If I could leave 0 stars to this place I would, Im a professional business owner and this is by FAR the worst customer service Ive ever received, the guy on the front desk was extremely arrogant and sarcastic in every single sentence that would come out of his mouth, not matter how much of a good deal you can find at this place, Im definitely never buying a part from them again, such a shame because they have good prices, but the arrogant and racist treatment i received its not worth it. I hope the owner of this place talks to his employee or I wont be the only customer hell loose.
I love this place! Wonderful service from Jim, hes awesome & the condition of the parts he sold me were in perfect condition. He even pulled the parts for me so they would be ready when I arrived.
Roland and his guys are awesome. This is the third time they have saved my ass with a part I desperately needed to fix my grandmothers old 95 Chevy lumina. Everytime I have come in the wait has always been short and they have or explain everything I need in case they do not have it. Very knowledgeable to the point I drive in from out of state just to go to these guys. Thanks again I know Ill be there again either for myself or a friend.
Very good service. Roland is always very courteous. Highly recommended.
Roland is a good man very knowledgeable about parts stands behind what he sells A++
1st time customer, great customer service. NSAR is now my 1st stop for auto needs.
Decent decent prices on car parts
Very friendly and good price...
Great people, great parts and definitely great prices! Will be back for sure
Excellent used auto parts. Very helpful.
Fast friendly and knowledgeable with a price that couldnt be beat
Called from parts hotlines to get a bumper. Guy said it was in self service yard. Told him Im from ohio, cant drive all the way to RI. When asked if he could ship it, he immediately smarted off to me. Guy has no idea how to treat customers. I would not reccomend this place unless you are into getting yelled at when asking for help.
Oh boy... I needed some parts for my vintage car at home, so I figured Id just go and walk through. First of all, they charge $5 per person just to LOOK at what they have, and then you pay a crazy expensive amount after for a piece of junk. The guys that run the place are...um...well just leave it at rough. They were probably the big, scary kids on the playground as kids. Nough said. Overall...not funOh Yeah! I forgot to mention the fact that a lot of the cars are rotted out...Not worth the $5 fee to walk around.
Love these guys! Always a great deal :)
Buried in the middle of nowhere, creepy counter guy with long nails like a girl, real expensive too . If I didnt need the part I would of tossed it at him. Avoid this place.
Always helpful, if they dont have they will gind
Bought a rack off the ignorant hillbillies and went to recoup the $20 core fee 11 days later(they were closed a week for thanksgiving)so it was more like 3 business days later)and they refused to refund my $20(have 10 days to return,read the fine print carefully), so i wasted my precious time and fuel for nothing.On one other previous occasion occasion i called for a certain part was told that the car most likely had it only to drive up there and walk around for 11/2 hours looking for something that was 1/2 the opposite direction, because i was given the wrong location on the technical automated printout.When i finally found the vehicle 98% of it had been canableized and yes you guessed it, the part i was looking for was long gone.Another $15(10 on fuel and 5 to have the previlage to enter the dump)plus my time again out the window.Wouldnt recommend them to my worst enemy.
Roland knows his parts. Good selection great prices.
Great junkyard well organised and friendly service
Very nice and polite staff
Big god plase
DO NOT BUY ANYTHING FROM NORTH SMITHFIELD AUTO SALVAGE ALL THEY DO IS LIE ABOUT EVERYTHING AND SELL PARTS THAT DO NOT FUNCTION PROPERLY.....THINK TWICE BEFORE YOU BUY ANYTHING FROM NORTH SMITHFIELD AUTO SALVAGE!!!
Quick service, prices good
Cool spot for parts
Great place best price around
Awesome people an service
Very reasonable and helpful.
Affordable used auto parts!
Good customer service
Friendly and great pirces
Very friendly and acomadating
Great to work with.
Had the part I was looking for and held it for the day.
Very rude.
Friendly new guy
One of thebest
Drive shaft
Good service
Good service
Had the part I needed