Found and priced main item I needed on their website first, the located it and some other items quite easily in store. Theyve recently done some rearranging of floor and registers, but its quite easy to navigate. Provided nice paper bag with handles, which I will reuse.

Good deals on varying things, they have a lot of cheap makeup, discounted food, and beauty items, and they have a large selection of sectional furniture and mattresses available in store with financing available. Wish they had a public bathroom.

This place confuses me. Its like Walmart had kids with ocean state and Ikea.

I find some things here that others dont have. Just like to go see what new things they mite have. Nice clean place to shop in.

Very clean and nice store, just hard time finding employees to help you.

They do have a pretty wide selection. Some of the aisles are a bit tight when you meet another cart coming the other way. Hadnt been in many years but enjoyed it

The last couple times I visited, I was met with the most helpful, and kind employees. They offered assistance without being asked. I will definitely being shopping here more. Might not have as many options, but definitely have great products at great prices.

Doesnt have all that we need but it is decently priced, clean and quick checkout. Also carries furniture!

I love shopping here, its got great bargins and good selection.I love most of the furniture they sell there.

Friendly staff good vaiety of merchandise at reasonable prices.

Good stuff cheap!

Its cheap which is why one would shop there. Most of the electronic stuff breaks within a day or is already broken when purchased. But its a great place to buy cleaning products and toilet paper for super cheap.

Never know what will be stocked in shelves.good prices friendly staff

Nice place to go for many things! My wife loves the coconut oil here as it is so much cheaper than most places! They have a nice assortment of snacks including veggie snacks! Weve bought bedding items here and had great results with them! They have a nice furniture department at reasonable prices! Great seasonal items for the home! They offer a toy dept and housewares including pet food! A little bit of everything here at good prices and clerks are very friendly!

Great prices even better when they have their regular 20% off store wide sales. And FREE quality paper bags with handles yet. Take note, neighboring Big Y! Staff exceptionally friendly and seem to be close with each other. Only wish they would stop asking if I want their Rewards Card.

For some reason I feel less had about shopping here than Walmart.

Quick in and out. Walmart had a waiting line to go in. Found what I needed and more!

I was @ the Northampton store. It eas great, got me some candles a dog bed for my doggies and other stuff, very slow!! Friendly cashier

Very clean organized store.

Good store. 😃

Always something to look at and buy at a pretty good price at Big Lots. From groceries to furniture to outdoor Gazebos...always something fun to look at here. And my wife always seems to find something to buy when we go there😁

Found all that I needed. Great store.

Great place to shop. Had plenty of merchandise. Shop there often

Had to bring back damaged chairs, didnt notice until we had them home. We were willing to keep them with a decent discount, but they only offered 20% off. Ive seen better sales on perfect items. We didnt take them.

Ordered in stocks mattress on line. Two hours later they realized it wasnt in stock before they canceled the order.

I used to give it up 5 star. Now the old help that made the store friendly Are gone for some reason And it doesnt feel the same. It makes you wonder why. Not all products are price marked, No one want to stop and price check on a machine or Clerk. So I swung over to Walmart.

Clean well organized store. Some items seemed a bit pricey. More than fair on food items and cleaning supplies. Some items were not clearly labeled with price.

Lots of things to choose from great store

Good store helpful staff but they need more stocking shifts this place was out of 4 different things I was trying to get

Good and cheap. Everything for the home on a tight budget, from health and beauty, to groceries, to bedding, kitchen gadgets, electronics and furniture. Theres a surprisingly large selection of Bobs Red Mill products, as well. A few clothing items, pet supplies and toys, and seasonal surprises. If you need to pick up something for the house, it never hurts to check here first.

Good

Good for most things. Beware of the furniture 0% financing, there are hidden fees. As with much advertising here in the US, its false and they get away with it. .. Other than that good deals. Great for dishes, pots, pans, small kitchen appliances. .Furniture though is right on par with avg. price, and I dont think its close out stuff. Its just a brand making stuff for them.

Not the big lots of old

Staff are nice, sometimes not quick at checkout, but are all pleasant. Some products sold should be considered before purchasing, some electrical items Ive purchased although very inexpensive suddenly stopped working... But mostly worth the few of days of use considering the inexpensive price...

Was able to find everything I was looking for. Quicker in and out then Walmart next door

Fair price

Only problem I noticed on my quick trip is that the items are not priced and the shelf does not have the item or the price.

Staff was VERY helpful and courteous!

Makes the big lots In my area look like a Dollar Tree... Great selection of merchandise including a furniture section which is nonexistent my local store. Definitely worth the trip...

Great place to outfit a new apartment. Has a decent selection of cooking gadgets and the food section has some interesting things at reasonable prices. Great outdoor furniture and yard stuff.

Good store a little busy. Nice products and good selections.

About as inexpensive as dollar general

I like most of the prices. Especially during sales. Just bought a side here.. lets see how it goes. 2 months now and so far no complaints. My location could be a lot cleaner. When I leave my hands are always a few shades gray and I can not stop sneezing.. only reason not a 5 star.

Even when they carry most of the things I am looking for and at convenience prices, its super frustrating that most of the items doesnt have the price tag and with this new thing if going up or down the aisle is hard to find a price check up.

This is a great store, they have a large variety of prepackaged foods, toiletries, personal items, home goods, furniture and more.

Butter than the one in west Springfield

I love shopping Big Lots! Very friendly associates, generally easy to find things. Definitely has the best furniture for the price.

This store is always clean and organized makes getting things here a pleasure.

The.best hot dog and other food.Workers are very nice.

I love big lots because they have The best prices!!

Fun place to shop. Great selection and excellent prices.

Great prices

Ok store

Very good organic and specialty food. Good deals

Absolutely love this glass

Has everything your looking for including good quality furniture.

Great prices and have a selection of home decor with some cute things!

Wonderful customer service. Neat and clean store. Good variety of products.

Great time with the family, a lot of things with great price.

Went with a friend to get a chair.They were friendly, the store was clean and easy access to the bathroom

Busy but was cashed out quickly. No waiting. Staff was very friendly and asked if I needed assistance in finding anything.

Love the helpful staff. Checkout ladies that Ive encountered are very helpful and cheerful

On a budget? Then come here for certain select products for a good price. They have a little bit of everything

Clerk very helpful in finding what we needed outback

IVery extensive inventory.many things you dont normally see. Store layout is great

A good store to get a bargain. Furniture to food

A decent discount department store. The staff for the most part are nice, but the store kind of lacks in cleanliness and upgrades.

I can always find what I need the store that I go to is nice and clean the people are very friendly and very helpful

Bad customer service. A lady refuse to help me.

Got exactly what I needed .

The customer service is FAR BETTER then Walmart, next door. Its night and day. There is also more available parking.

They carry a lot of unique things

Great experience in the furniture department Denise was a great Help had and issue and she took care of it right away

Some great deals and some not so great. Big lits is slwae changing its selection and has some amaxing bargains. The store is very clean and the staff ate helpfil.

I like this store a lot because its never overly crowded. Gallon of whole milk is only $2.89 which is cheaper then Wal-Mart, I dont know about you but my house goes through a lot of milk and Ill drive to this store just for the milk..lol Anyhow they have great deals not to expensive but not too cheap either Id say in the middle. They have furniture that you can do a lease agreement or of coarse buy right away. I always find what Im looking for and very happy with my trips here. Customer service is great people are usually very nice and kind, if you have a question they are always willing to help and a lot of them are smiling which is so unlike Walmart thats right next door to this store. Highly recommend coming to this store.. youll be happy you did have nothing Negative to say about this place.. hopefully you enjoy your trips as much as I do!!

Some things in the freezer werent even marked so we didnt buy them because it wasnt worth the effort trying to track someone down tk price check them. The things that were marked in the cooler were marked incorrectly. I grabbed a gallon of whole milk from one of two full shelves marked $2.49 and it rang up as $3.49. When i asked the manager was very snotty about it and stated that was the price for 1/2 gallons (like I should automatically know when the only price sticker on the shelves says $2.49)when i pointed out there were no half gallons on either one of the full shelves she pulled the price stickers off the shelves and said they had no 1/2 gallons of full milk....thats cool and all but Im not the one who incorrectly marked BOTH shelves stocked FULL of whole gallon milksCashier was nice .still not going to go out of my way to go there esp since i want less than cordial customer service walmart is right next door

Always love Big Lots for cheap everything. After holiday /season sales are crazy good

Great store just wished store was bigger with more choices for home goods

Came here yesterday to purchase a $700 fireplace. After i purchased the fire place i was told to wait out front to have it loaded. A single gentleman heavyset and balding rolled out my fire place and proceeded to say we could load it because there was more than one of us and offered no assistance which resulted in us dropping the 200 pound box as it was raining and wet and the box ripped. Before he would let us attempt to load the fireplace he told me he needed my receipt to check out the unit which was confusing as if assume it would be done before loading and standing in the rain. After loading the unit I waited for the gentleman to bring back the receipt and noticed about 5 minutues had passed. I looked thru the front window to see the man ringing out customers instead of brining my receipt back out to me. I knocked on the window and he looked at me and nodded his head. After about another 10 minutues an older lady named Janice emerged with the receipt and told me the man was busy and he sent her out with it. This kind woman had no bussiness being out side in the cold rain so her lazy co worker could stay warm and ring inside. Im disgusted in this mans customer service skills as well as his moral compass to send a lady that I could call my mother out in that weather without a coat. After all is said and done I spent 3 hours assembling this beautiful fireplace and Im pleased but the customer service from that worker was awful.

Good, like all the spices price is good for my pocketbook

Great discount store. Lots of options.

Love the selection of merchandise as well as the furniture.

Always incredible service!!! Truly awesome crew that works there

Stopped by to pick up some things.. A good selection Of gluten free products, bought some cookies, pasta, all gluten free..

Good store but, next to WalMart is competitive.

Good for snacks, d.v.d. movies Halloween stuff also a good amount of Cell phone stuff.

Cashier very friendly and helpful manager not so nice

Lots of items to choose from, helpful staff, great and low priced food and decor

Go there for holiday items and spices

This store always has on hand what ever is shown in their fliers are e-mail posts. If you ask about an item they will take you to it and ask if they can help with anything else.

Small clean discount items store . They sell a small amount of almost everything . Also the store is clean and the staff are friendly @ the Northampton ma store atleast .

I like the store have good price

Theres always something interesting to find

Great deals on Christmas decor!

Theres a reason its so cheap. The store hasnt been updated since the 90s, the products are fairly junky in quality & is the only store i know of to still sell candy cigarettes.

This store is USELESS!

This is where I come to get Bath Bombs and Epsoms Salt. I pay about a third less than I would at CVS. The services is friendly and fast.

Lots of good stuff

Great place

It’s another big lots. The store is located right next to Walmart and a big Y supermarket.