Went looking for a new mattress today. Louis was very helpful, knowledgeable about the product, and regardless that I looked like a slob, helped my wife and I find a new mattress.Appreciate it, Louis.Thank you,Kendyl

Louis had given me exceptional service both times I have shopped at his store. We love the mattresses, and they offer fast delivery too!

I prefer doing business with people who know their products, and Lou, area manager for American Mattress, really knows his stuff. There was no pressure, only accurate answers to our questions and concerns on both of our store visits. We were treated with courteous professionalism, and received a good deal on our purchase.

Had a great experience shopping with Louis at American Mattress in Northbrook. Louis was extremely helpful in asking me about my sleeping needs and showing me a bunch of options. Would definitely recommend anyone looking for a mattress to check out American Mattress for a great selection and even better customer service!

I have been looking for just a new mattress for weeks and have gone to four different stores and looked online. I was pulling out of the parking lot after going to another store and noticed the special offers posted on the window. Drove back in my space, went into the store, and discovered I could buy both a mattress and box spring for what I would have spent for a mattress at the other stores. The salesman, Louis was very helpful and very patient with me as I decided what to do. I am really looking forward to getting a good night’s sleep once everything is delivered! Very pleased.

Louie is so knowledgeable about mattresses!!! Felt like Goldilocks after awhile but he only wanted us to be satisfied!!! So helpful in making our decision!!! Thank you Louie!!!

The store at Northbrook was clean and well organized. Plenty of inventory available. We were the only couple there for awhile, then 2 more customers came in. I noticed how well the sales rep Louis spent time equally with all clients in the store.Happy with mattress selection and sale prices as well as FREE box spring offer.

Great Customer service! Highly recommended

Luis was very helpful with information and setting up delivery ASAP

Louis was knowledgable and was able to accommodate our needs. He answered many many questions and listened to what we needed for this purchase. Great shopping experience

I had a second great experience with this store. Louis is very knowlegdable and nice to work with.

Our salesman Louie was outstanding. Very knowledgeable and low key.

We went to the Northbrook Illinois store and met with Louis. He greeted us promptly, inquired about our needs, and was very concise. Great buying experience with Louis!

Louis was so knowledgeable and helpful. We were able to find exactly what we wanted. Thank you!

Louis is awesome and helped us find the perfect mattress for us! Thank you for all of your help.

Louis was really great to work with.knowledgeable, patient, friendly and helpful!

Really good experience with Louie and can’t wait for our new mattress!

Very helpful and knowledgeable about products.

Great experience. Lewis is very helpful. Looking forward to a new mattress!

Louis is great！

Great service.

Brad did a great job helping me find my mattress for my move to the area. He took care of all the details and provided me assurance for anything I should need after my purchase with a 10-year warranty. I definitely recommend coming here for any of your bedroom needs. Thank you, Brad!

Wonderful experience!Jim made everything so easy!Thank Jim!

Louis is the best! I told him what I wanted, he got it for me in a minute and brought it out to the car for me! Very nice store. 5 stars for quality and service !

Just be aware of the manager name luis in this store. His a liar! He made lies from me so he can have the company rip me off. I bough there mattress from the Lincoln and Peterson store and run an issue with the OTHER MANAGER! in that store name Darlene, I swear It looks like they are all working together of course thats there job! So He never told me If I choose to do this exchange I will have no cane of return or exchange of course because he was cheating manipulating me and I did not know until Im giving the silent treatment I dont why?! He Did not gave me there policy of return or exchange and when they notice Im not giving up easy they playing the card of they told me. If they told me would I be fighting for my money?! I just know I will never ever do business with American Mattress and I would hope you guys do your research before going to there store any of there stores! Because you will run in to the same situation as I am. they are giving me the run around and they are all in the game. One fo them will send you to Tonya or Merabeth none of them is better than the other one because they all are working together.

Great experience!

From the initial customer service in the store from Bobby to in-home delivery, Ive had nothing but a great experience with American Mattress. Bobby helped me choose which mattress is best suited for me, then connect me with Loui who helped place my order. Loui was very patient, calm and extremely knowledgeable about which pillows and mattress cover I should get that was suited for me. So in just a few quick hrs, my purchase was complete and my mattress arrived two days later at my house! Wonderful experience, I highly recommend American Mattress - specifically working directly with Loui or Bobby!

Were was shopping in Mundelein location and Jack Eisenberg was very helpful and great, it was a pleasure working with him, if I will need to buy anything again I will choose only him!

Great service, friendly staff, and gave me the best price match.

They arrived on time, were very thorough, and neat. I would use American Mattress again.

Good selection. Good advice. Easy delivery.

Very informative.. no pressure

Very nice, friendly helpful services with great deals!!!

Purchased Mattress 3/21 2/17 it is now sinking!! on one side of the bed and will cost me $65 to have them come and look at it at my home, to see if it qualifies for the Warranty !!! which is 10 years! OMG what a scam

Amazing service by the Northbrook location!

Greg was great