My first time here was amazing. The ladies I spoke with are very knowledgeable and I was given advice that was extremely on point. I will definitely be going back.Please remember to be respectful when entering the establishment.

Just go there. They will take care of you, for real. Best in the Bay Area.

Everyone should have a spiritual practice that includes a candle, sage and incense. Everything you need is here.

Beautiful owner. Very knowledgeable

The wonderful woman that helps me is incredibly patient and knowledgeable. Be respectful and youll have an awesome experience. I always do. I come in with a list I make from their website so that way I get everything I need. They so have the best candles.

Friendly and helpful family room business. They know their stuff and are willing to share and teach if you are willing to learn. Good to clients and vendors both. Good people and thats very important in what they do.

My one and only candle store! I love going to this place they always have everything I need and KNOW exactly what I need!! Great customer service! Always a pleasant experience! **My happy place**

Everyone is really nice, great customer service, they will help in whatever way they can. Love how it’s kids friendly❤️ They make you feel like family too!!

I visit the store after I read all the good reviews!The female owner was very rude!A gentleman was helping me and she approached him and was whispering to him, he walked away and he continued to help me. She called him over again and continued whispering to him, he told her I’ll be right with you, and she told him can you come right now, with a very demanding upsetting voice!Oh well I guess they don’t take customer service seriously 😐I’ll NEVER be back again and definitely NEVER recommend this place to anyone!!I would have given it a 0 Star but they don’t have one. 🙁

Great place, great service, and so many things to choose from. Being your religion whatever it may be. You gots to go check it out.. you can be fat, fine, ugly, or skinny!! They got something for that a?$..

I had a great reader! Very thorough!

VERY UNWELCOMING AND VERY UNPROFESSIONAL RACIST HORRIBLE CUSTOMER SERVICE AND OVERALL NOT A GOOD PLACE THIS BOTANICA WILL NOT LAST LONG amen

Great place! Knowledgeable and helpful. Good products. Affordable prices.

Wonderful shop. family is super knowledgeable and care about your needs. favorite botanica in nor cal.

Best Candle Store in Oakland. Very Friendly. Staff is great. They really help you.

The lady who helped us sounded and knew what see was doing

The owners are so friendly and helpfull, excellent services

This is my favorite candle shop when Im in the town.

A magical place!!

Spoke to Pam for 5 hours and still need to talk to her, I forgot to leave my number! Maybe shell see this and reply 🙏

Bad customer service

Good vibe

Good

Super rude the woman who attended me. Dont take more than a minute. Lost a customer

Nice attention to your customers. And they helped me a lot thanks. For all the owners and the people who worked with them ... blessings for them.

Excellent service you find everything you occupy and there is never a there 😘😘😘

Very good good customer service

It is the best botany I have known in my entire life, and the service is second to none ... thanks to the botany owners for providing us with this beneficial and service _ estimated by their client Gustavo de concord city.

I like it