user
Merch Monster
1030 22nd Ave, Oakland, CA 94606, United States
Appearance
Merch Monster
Comments
St
Review №1

Working with Merch Monster was great. My org and I wanted to place the order before leaving for Christmas break and was hoping to receive the delivery no later than New Years. Merch Monster was great at keeping the communication lines open and got the merchandise printed and delivered to me by Christmas Day!

Ni
Review №2

Merch Monster has aways come through for our business for many years. We have shirts, hats and jackets made for our entire team here. Many people know our logo and its all thanks to Merch Monster. WIsh I could give them 1000 stars. Thank you so much Merch Monster team!!

Ri
Review №3

They are very disrespectful and talk to you as if you are dumb. Horrible service. They do not listen at all.

Ch
Review №4

Mike and his team has always gone above and beyond for me when printing shirts. Each time I have called Merch Monster, they were very responsive and very flexible with our request for a quick turn around. I get frustrated when asked to design a shirt last minute for an event that is literally four days or less away. The Merch Monster team makes my life easier by coming through and delivering on my orders. I always walk away happy and appreciative of their work. I shouldve written this review a long time ago but glad I had time to do so now. Seriously, theyre the best to work with in the Bay.

An
Review №5

Merch Monster has always provided our orgs with great stuff! Quality printing and materials and great customer service. Case in point: had a shipping issue and Mike was very responsive, took accountability when it was actually more my own mistake, and helped work it out. Thats great customer care! Appreciate you all!

Je
Review №6

Ive used Merch Monster for the last three years to create T-shirts for multiple events weve sponsored. Ive received nothing but exceptional service.Jeff MyersBoard President/Co-founderOakland LGBTQ Community Center

Ri
Review №7

Really ripped us off. Mike implied they had masks they made in 3 ply from an overseas manufacturer, and that he had about 12K in inventory. I told him I needed to get a fellow distributors order filled for 10,000 pieces until our order arrived that was being held up. I told him about the pricing that the fellow distributor paid and that I was going to buy his mask to cover those since mine were another week or two out. Mike then turns around and ships mask from a supplier all 3 of us use in their packaging disclosing the real cost of the masks. Additionally, Mike had me send him shipping labels that could not be used with the supplier, who was shipping them free freight. So I paid an additional $250.00+ on shipping when it was a free freight situation. Now our client who could have bought the masks from the same supplier at a much lower price is now livid that he paid more and had to pay freight because Mike was dishonest and did not bother to disclose that it was a free freight situation. Mike even emailed me a 2nd time asking for the shipping labels, then did not get them shipped coming back with an email that they only have a UPS daily pickup. When it had nothing to do with HIS pickup as they were shipped directly from our mutual mill free freight. There are so many things wrong with this. Yeah Mike you made a few thousand bucks on me but you ruined my reputation in the process. It would not have gone to this point had you simply accepted the return of the 10,000 masks that are still in original packaging.

Ab
Review №8

Great experience switching to get our company uniforms from Merch Monster. Great prices, outstanding customer service and High Quality Screen Printing. We will definitely keep coming back to re-order from Merch Monster. You guys are The Best !

Ni
Review №9

Merch Monster is absolutely amazing. They produced some amazing quality shirts for my 5k. I cant recommend them enough.

An
Review №10

Great Communication. Didn’t mind me dropping off my Merch to add to my order after quote was already written. Mike explained how he will do my design. Great experience.

Ho
Review №11

Michael and the team there are super friendly and hard working! I had a bunch of questions today and they helped me with them. This is my second time using them and I will definitely be back soon!

Ke
Review №12

Merch Monster took my late order for summer camp t-shirts and returned order before the deadline. I am happy and our campers are happy with the product. They provide excellent service!

Wa
Review №13

Great place. I had a great experience, got shirts designed for SentTell and Black Film Guild. They came out great!

Pe
Review №14

Helped me with a few west coast orders, great quality and service

Jo
Review №15

Worst experience ever!!! Expensive, Slow, and a horrible customer service experience. The owner makes you feel like you are an inconvenience to them. There are many other screen printers in the area. I will be taking my business somewhere else next time, I do NOT recommend Merch Monster to anyone. I doubt these people will be in business for very long anyways.

Ji
Review №16

No matter what I throw at them -- they deliver !!! Mike and his team at Merch Monster are the best

b
Review №17

Working with Merch Monster was a breeze! They were fast, friendly and most importantly, they delivered on time! #TeamMerchMonster

Ke
Review №18

These guys were great! They were able to accommodate a relatively quick turnaround (just over 1 week) and worked with me when there was a miscommunication on the need by date to ensure the shirts were ready on time!

An
Review №19

Great customer service at reasonable prices, they are very quick with the follow up!

MY
Review №20

As someone familiar with the T shirt printing industry to have a minimum of 36 shirts for Direct To Garment printing was beyond my comprehension. Most people seek direct to garment services for one offs and small runs.

Al
Review №21

Friendly, super professional, and they get shit done in a timely manner. After a few crappy experiences with other printers, I came back to Merch Monster quickly and excitedly.

Ni
Review №22

They do an excellent job. Good staff as well.

al
Review №23

Excellent prices and customer service. Mike and Danielle will take care of you! #teamproudpapas

Ul
Review №24

They hung up on me when I was trying to get prices on shirts. This place is temperamental and lame for that bs

Information
100 Photos
24 Comments
3.9 Rating
  • Address:1030 22nd Ave, Oakland, CA 94606, United States
  • Site:http://merchmonster.net/
  • Phone:+1 415-623-9032
Categories
  • Screen printer
  • Embroidery shop
  • Promotional products supplier
Working hours
  • Monday:8AM–3:30PM
  • Tuesday:8AM–3:30PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–3:30PM
  • Saturday:8AM–3:30PM
  • Sunday:8AM–3:30PM
Similar organizations