Great service! We had passport photos taken here and were in and out in five minutes. CVS in store variety cant be beat and the quick service makes this CVS one of the better locations in the area.

Staff pushed me to sing in for some stupid discount when paying for my prescription.I keep getting spam calls from an automated system.Terrible marketing.Be careful, do not press yes to any of the messages you get when paying for anything at CVS.

The pharmacy guy named Rod is horrible has zero professionalism and manners he threw my insurance card and also using very rude words and facial expression. If I could give this place zero stars I would due to this pharmacist.

I dont want to attack the staff, my feeling is they do the best with what they have. That said this place and CVS is a CLOWN SHOW, since last year they have had issues with the photo department, first they cant process photos, that went on for months, now the camera to do passport photos is down. My biggest annoyance is their rewards program, it discriminates against people who chose not to give up their personal information and join their stupid cult of CVS Card holders.

Stacey Sandler is the worst pharmacist I have ever got vaccinated from. Zero professionalism.

The CVS pharmacy is HORRIBLE! They over billed my prescription and insurance company by 2 months and have failed to give me my prescription count accurately. I don’t know how they think a 30 day supply count of eye drops at 3 times a day is going to last me 90 days? The pharmacy manager admitted that they overcharged me and that they couldn’t tell me who signed for my prescription - seriously? Thank god this is only for keeping my sight and not something that’s life saving because they clearly can’t handle it. This isn’t the first, second or third time this CVS has incorrectly handled pharmaceutical scripts and I would love a serious review because they’re obviously not up to being ethical pharmacists.

This CVS is wonderful. The employees are always super helpful.

This cvs is clean, stocked, fast service. management are friendly specially Goran always helpful to find you what you need

The store is always clean & organized. And the pharmacy has my prescription ready on time. Thank you!

The pharmacy is terrible. They did not understand what I was saying. They made me wait and refilled the wrong prescription 2 times. The pharmacy guy threw my prescription bag at me. Never going back. If I could give this place zero stars I would.

We have had a problem with their pharmacy saying they are refilling a prescription and for four consecutive months we get to the day its supposed to be ready and they say they dont have any in stock. When we show up (because we need it that day) it was sitting on the shelf and they give it to us. When we ask questions on the phone the person we talk to is rude and has hung up on us twice.

The Store manager named EDWARD is the most unprofessional, rude, narcissist man Ive ever met in my life!!!!!!! I rather drive completely out of my way to another CVS then to ever step foot back in this CVS.

The Pharmacy here is a complete joke. Some of the rudest and most unprofessional staff members. One in particular name Vanell, was just outright rude and unprofessional. Im beyond myself on how shes even able to keep her job there.

This pharmacy is ridiculously pitiful. Rude and unprofessional employees. I was misinformed on the meds I picked up. Nearly took two meds together, when it wasnt safe to do so. I am currently filing a lawsuit against them. Stay Away from this Pharmacy!!

This pharmacy is so busy and the female pharmacist with the short brown hair is so rude.

Waited on line to get a flu shot, but turns out they dont have flu shots despite all of the signs saying that they do. Overall, the service at this CVS is below par. I can never seem to get in and out quickly.

I been going to Oakton CVS for over 10 years today was worst experience ever. I came in to pick up entresto a heart medicine. They gave me bill.....$1474....what? I told them I get this for $10 they said I only qualified for $400 off. I called my insurance the contact me with CVS trademark. They were very helpful but one hour had passed and come to find out pharmacist had my entresto information and it was actually $10. I was nice and calm and never was mean. I got my pills. Problem was at the end No one apologize to me about the situation. No one even acknowledge me. Was not a pleasant experience at all.

Very rude staff members in the pharmacy department. Vanell is the worst one of them all. Very rude and unprofessional.

Employees are very unprofessional and rude I didn’t even want to spend a dime in this store.

As good or better than other CVS. Fewer customers than Vienna location and better laid out.

Best customer service and friendly front stuff that I ever see.

Cvs pharmacy in Oakton calls my Doctor and ask for refills without me knowing and then they send a message telling me your medication is readyAnd when I asked them for a different medication to call my doctor they don’t

The worse, most unhelpful, sad group of people in the pharmacy you will ever see, I live right next to them but chose to take my prescription some where else due to their poor services, and this is not just one time it is most of the time over a 10 yrs period. I am a doctor, I know how pharmacist should treat people. I asked them once why such poor service and unhappiness ALL THE TIME, they said it was the bad pay and the long hours????

Ive unfortunately made the mistake of being a repeat customer at their pharmacy for over 2 years. NOT once have they correctly carried out an order. They are under-staffed, apathetically incompetent. Often when you go to the pharmacy, you have a sick child or a medical issue that needs to be addressed and the fact that they add to the stress, lose your order, claim its not ready despite leaving a vm that it is, etc makes the experience horrific and frustrating. Save yourself the headache and take your prescription elsewhere (as I will from now on.)

One of the worst locations.Their photo department is 2 for 2 making errors on online orders. No discount offered for their mistake and delay.They dont staff the register well either...with enough people or with the competence to help.

Waited on the phone for 15 minutes to speak to the pharmacist! Very slow and Rx often not ready.

Poor service, the pharmacist addressed the incompetent cashier here like I didnt exist. Between the two of them they wasted my time and they get paid I dont. Wont be using this location again.

Poor costumer service really expensive

No face masks