I have so many good things to say about this company. I had two sun setter awnings up north before moving here, We had such a good experience I thought I would go with them again when we decided to go with one here in Florida.We weren’t disappointed! The whole experience was awesome, the installers were amazing, answered all my questions and was very friendly and professional (Thanks Kurt and James!!)They were very fast but complete in the installation of our awning! It’s hard to find good people to work for you, I know from experience,Those two are “Keepers”!!That’s again for everything, I will let all my friends know where my awning came from!!Jeff
We just had our sun setter awning installed by Kurt and James. They could not have been more courteous and professional. What a great job they did on the installation! They are definitely an asset to their company. I feel very good about recommending this company. Kurt and James were the finishing touch. Can’t say enough good things about them.
Our awning was installed today. The salesman, Scott was informative and knowledgeable and helped us in our final decisions. The installers Kurt and James arrived on time, worked efficiently and explained the instructions in the operation and care of our awning. The service from day 1 was excellent - definitely a five star operation. Dont hesitate to call them. We highly recommend this company and their staff.
Kurt & James just installed my new SunSetter awning! They were incredible. My installation wasnt typical. I have an aluminum screened-in porch that the awning needed to be mounted to. In order for it to be secure, an additional aluminum beam needed to be fashioned. The final result was beautiful.They took their time explaining & demonstrating all the functions of the awning. I am extremely pleased with their professional expertise.
I cant say enough good things about Authority Home Solutions (AHS)!!Chris and the team were courteous and very helpful and delivery wasfast! They helped us with our first SunSetter rollup Awning and now delivered us 3 rollup SunSetter shades last month. We live on a lake with west facing windows in our living room. The SunSetter shades Chris recommended us have drastically reduced our afternoon temperature in our living room by almost 20 degrees! We are so much more comfortable in the late afternoons an we still can see our beautiful view since we can see through them!! Thank you authority Home Solutions for allowing us to enjoy our peaceful view during the hottest months of the year.
Great company to service our awning. Quick to get it done and excellent workmanship. Very professional.Kurt and James were terrific.
I want to express my appreciation and gratitude to Authority Home Solutions, Sunsetter and their excellent installation team, Kurt and James. When I had a serious issue with my new awning, making it unusable, everyone went above and beyond to help give me the ability to use the product as intended. I would do business with this company again without any reservation. I am beyond impressed and satisfied with the excellent customer service experience at every level.
The installation went fast and smooth, the men knew exactly what to do. the Awning looks great.
Kurt and James were two of the most professional people I have had working on my house. They not only installed it in a manner that is attractive and functional but they took the time to make sure I understood everything about my new Sunsetter awning. They worked expediently and left no mess in the area. They were respectful and congenial. ThankYou Kurt and James and Authoriy Home Solutions for sending them.
Wowzers to Amazing Professionals Kurt and James that installed my moms new awning, from the time of their arrival, having my mom feel comfortable, and the conversations while putting the awning in were awesome. The knowledge of installing, and explaining to my mom was right on. Love my awning.
We are very satisfied with our SunSetter Awning as well as our experience with Authority Home Solutions. Kurt and James did our installation. They arrived on time and went right to work. They were very organized and knowledgeable. While putting up the awning, we asked many questions that they answered while still continuing to complete the installation. Total time was under two hours. After the installation they gave us a presentation on care and use. Before leaving they c;leaned up the work area. We were extremely happy with these two guys. One of the questions we asked was about the LED lighting, and after a short conversation we scheduled installation. Again, they came on time and went right to work. The lights are great. They give a perfect amount of light under the awning. The lights can also be dimmed and operate off the same remote as the awning. Totally satisfied!
Kurt and James installed our 17 ft sun setter today. We’re sitting under it watching the sunset on the Gulf in Cedar Key. The installation was painless for us and looks like it was meant to be part of our relatively new home. Kurt and James were professional, polite, and extremely thorough. We’ve very pleased.
Great job, Kurt & James...we love the awning roof install! Its tucked away and hidden, when we need it we just hit the button on the remote and instant shade. Thanks guys!
Kurt and James installed 2 awnings and 3 light kits today. They did very wonderful job life should always be this easy. Kurt patiently explained use of all remotes and took the time to make sure I understood all functions. A very pleasant experience. Thanks so much!
Had installation of Awning completed by Kurt and James. Fantastic job! Arrived on time, worked efficiently, and left everything looking immaculate!Gave us a thorough understanding of workings of our awning and procedures to follow for severe weather conditions! Job well done! Patty and Kevin Dillon
Fabulous experience and love the awning, feels like we added a room to our villa. Our installers, Kurt and James, were efficient and took the time to answer all our questions to make sure we were satisfied before they left.Highly recommend!!!
Kurt and James were there on time and went right to work putting up our awning. Very polite and explained how everything worked after cleaning up. Very pleasant.
This company deserves a 5 star rating! Kurt and James were the installers for our beautiful awning. They were punctual, knowledgeable, professional, and efficient! The awning looks great and Kurt explained everything we needed to know about its use and maintenance.Thank you, Edwin and Karen
Congrats to Scott, the sales person, and the installation team! Just a great experience for a fixed and retractable awning. Looks super on our home in the Villages. Thanks much for making what could have been a very stressful experience into a very pleasant one!
Kurt and James did an outstanding job installing our awning. They made it look simple and it came out great. We are enjoying it already! We highly recommend them.
Scott was my sales consultant, Kurt & James did the installation.Very knowledgeable, answered all my questions, on time and friendly. From start to finish it was a very good experience working with Authority Home Solutions. Glad I make a good decision to use them!
Wow. Great installers. Not only were Kurt and James early for their appointment but they were friendly, knowledgeable and professional. Kurt tested our existing motor (shot), installed the new motor, lubed the main roller, leveled the outer bar, adjusted the arms, and convinced us to add a wind sensor. Finally he tested everything one last time to make sure all was in order. Nice to do business with a company with knowledgeable employees.
Authority Home Solutions installed motorized Fenetex hurricane screens on my lanai that cover 6 openings - several of which are at the extreme end of their width capability. After 6 months of installation I am finding that these screens not only meet my expectations but are finding more use in everyday application like sun shading and helping to knock down a little wind on a breezy day. The screens have worn well without fading or sagging (of course 6 months isnt a long time, but Ive seen some products fade after one summer in Floridas intense sun).Authority Home Solutions was a solid dealer and installer to work with in this application. From their very knowledgeable sales staff to their experienced and capable installation staff all interactions with Authority Home Solutions were extremely customer-centric, courteous, and very professional. I gave them a very challenging design/fabricate/install schedule and they met it. I also found that my project received the type of attention every customer wishes for - the company owner was on site during our installation to ensure our installation went flawlessly.I am happy to recommend Authority Home Solutions for your shading and screening needs!
Very good workers. When job was completed the installers Kurt and Kerry cleaned up the areaWhere they were working and explained in detail about what to do if there is a problem with myAwning with wind, rain and if the power should go out. So far very happy with the installation and lookof this beautiful awning.
Very nice came and readjustment after having new roof put on.
I had Kurt and James as my awning installers. They were prompt, courteous and treated my property as respectfully as if it was their own. They both went out of their way to make sure the awning was properly leveled and the pitch was set correctly. I am pleased with my Sunsetter awning and would not hesitate to recommend the services of these gentlemen to my friends.
Very happy with the awning and screen. Kurt and Kerry were the installers, They did an excellent job on the awning. Reviewed the owners manual with us and reviewed the operation of the system and how to operate the remote. Including how to change battery in the remote. Extremely courteous and respectful. Authority is the right company and Kurt and Kevin are the right guys
Kurt & James did our install on 11/22 and did a fantastic job! Kurt took the time to explain things along the way and then did a thorough explanation of all functions upon completion. Job was done timely and very professionally.
This was a excellent company to work with. When there was a shipping problem from Sun Setters end, Lydia got on the phone and connected with someone who could make things happen and it was smooth sailing after that. Kurt and Kerry were great. They arrived on time, got straight to work and were finished quickly! They were very helpful with all of my questions and gave a great tutorial concerning the workings of my new awning. Which I LOVE. I am actually sitting on my patio enjoying it as I write this review! :)
Great company. All staff pleasant, answers questions and give info on how to operate the equipment.Installed in a timely manner.
Kurt and Kerry arrived on time, they were very efficient and installed the our awning quickly and neatly. The explanation of the awning operation Was clear and easy to understand. We are looking forward to our cooler shaded patio.ThanksFrank and Sue
Kurt and Kerry were a great team and were able do all the necessary changes to gutter and recommend electrical hookup to make a great installation for our new Sunsetter. Both gentleman were courteous, efficient and everything else any company desires of employees who truly care about making customers happy!! Highly recommend. Don and Jane Brown, The Villages, FL
Excellent service from the salesman, Mike, to the installers, Kurt and James. I am very pleased with the Sunsetter Awning. It makes a huge difference in the temperature on the patio and on the inside of the house. I would not hesitate to buy again.
Kurt and James were very professional and took the time to explain everything. They did a great job installing and clean. I would recommend them.
The awning is very well made. The installation crew was on time, very professional and made every effort to inform me about the awning. All trash associated with the installation was removed and the patio was left clean.
Kurt and Kerry did an excellent job of installing our sun setter. They carefully explained the operation of the awning and the required battery information. Great cleanup also.
I have had many contractors in our home but none like Kurt and Kerry. came in went to work and when they were done you never they were there except for the awning in place. We highly recommend them and ATS. They were very polite and explained everything thanks for a job well done.Mike Amato
Our experience with Authority Home Solutions has been fantastic! From the time our sales rep, Scott, came to talk to us and place our order, to our installation yesterday, everything about this experience has been first class. Our installers, Kurt and James, were extremely professional and did a great job of installation. During the installation, they kept us updated on what they were doing and how it all came together. After the installation, Kurt sat down with us to explain all the functions of the remote and the operations of the Sunsetter Awning. These two guys are first class installers and were great. Everyone involved in this process were very professional and pleasant to deal with. We would highly recommend Authority Home Solutions for all your Sunsetter Awnings!
Ordered our awning from our sale representative Scot on November 14th and told approximately the 1st week of December for installation. Got a call that the awning was in and could install on November 26th. Just 12 days after ordering. Great company and fantastic installation by Kurt and James. Definitely a 5 star rating.
Excellent, excellent service. Kurt and Kerry were very knowledgeable and also explained to me what they were doing and why. I was extremely pleased. I recommend they both get a raise !!!
Authority Home Solutions has installed and serviced as needed 5 Sunsetter awnings of varying sizes all around my home over the last six years. The awnings are wonderful, I use them everyday to provide sun protection to me and some of my plants. If any issues arise they are quick to respond and resolve what is needed. I have recommended Authority Home Solutions and the Sunsetter awnings to several people in my community, who have also been completely pleased with the results and service.
This project went well, final installation took less than 2 hours and Kurt and Kerry the installation technicians really know their craft and are very personable. The Sunsetter Awning looks great and will provide needed shade on the days needed.
The awning is VERY attractive.The installers Kurt and Kerry, did a great job of installing and explaining how it works. Awesome guys.
Fantastic experience! I have called on this team to do work on more than one of our properties. Their product is excellent, pricing fair, service professional and we’ve recommended them to friends and neighbors. 5 stars!
The crew was great kurt and Kerry showed up on time and were very professional. I would recommend these installers to everyone. Thanks guys!
Kurt And Kerry Put up our Sun Setter Awning Did a 5 Star job very polite and did a thou row job and cleaned up and informed us how it all works. Thanks for the Job well done.
Kurt & Kerry were here today to install my new Sun Setter awning and I could not be happier with the awning as well as the installers. The awning is beautiful and everything I had expected. As for Kurt & Kerry they could not have been any friendlier as well as total professionals! I am completely satisfied with both.
Ok. So we had 2 awnings installed. One 8 and the other 20. They did an outstanding job with both. From the initial consultation to the installation process itself, Authority Home Solutions was attentive to every detail. The installation crew was just amazing.I am very happy with SunSetter quality and with Authority Home Solutions installation process. I would recommend both.
Kurt and Kerry just left my address. They were professional, prompt, and now the Sun Setter Awning has been installed beautifully.Thank you.
Kurt and Kerry installed my Sunsetter Awning today and did a beautiful job. They worked together fast and efficiently to get the awning up and working. They fully explained the operation of it to me and cleaned up everything before leaving my home.
So far, Very poor customer service. I had motorized screen enclosures installed in April 2016. Our blinds were made by Eclipse, They are very loose and baggy. They flop in the wind. They should be tight and taut. We even had a rep from Eclipse come out and look at them. After several calls to Home authority solutions and also the rep from Eclipse we keep getting the run around. We cannot get a answer on what is being done to make the blinds right. I would give them a F for customer service. It is now June and still no resolution. Going to start looking into my legal options.
My husband and I are very pleased with our recent installation of our Sunsetter Awning. Kurt & Kerry were our installers. They were professional, courteous and resolved a tricky installation problem! We are looking to many days and evenings (installed lights) under our awning!
The two installers Did their job in a workmanship like manner We’re very polite and courteous Took the Time to explain how to change batteries in remote control
Purchased and had retractable awning installed by Authority Home Solutions.The installation by Kurt and Kerry was supurb. They carefully determined the stud locations and made sure the brackets were plumb and set to ensure that the awning was levelwhen installed. works perfectly and looks great.
Beautiful retractable awnings and amazing company to work with! Highly recommend SunSetter retractable awnings by Authority Home Solutions!
Had some challenges with the electrical services I contracted, but exceptional product installation by Kurt and James.
Kurt and Kerry were here on time, they did an excellent job repairing the problem with e-z shade and, in fact, took it apart several times until it was re-installed perfectly. They also noticed a problem with my 20 Sunsetter Awning which I had not noticed. Even though it was not what they came to fix, they pointed out the problem, took the awning down and fixed the problem, which saved me another service call and possible damage to my awning. They did a great job for me, were very knowledgeable and I highly recommend Authority Home Solutions and especially Kurt and Kerry
Kurt & Kerry were excellent - great customer service skills and knowledgeable regarding the product!
Would highly recommend, very happy with my new awning.
Had a new extra awning installed with lights, Kurt and Kerry did a great job.
We have an Eclipse Awning that was installed 4 years ago. Last week I noticed that it seemed to be lower on one side when extended. Upon further investigation, I found that two of the bolts had become loose and would not tighten. These bolts are supposed to anchor our awning onto our poured cement home. Kurt and James arrived on time and began a reinstallation of our awning. After removing the awning and reintalling two mounting brackets, they found tht they needed more manpower to reinstall the awning (unlike most awnings, the Eclipse is not made of aluminum and is very heavy.) They returned later the same day, as promised with Scott and worked in the light rain to complete the repair.Thanks guys, great job!
Kurt and Kerry came yesterday to fix our Sunsetter awning! They do a dast efficient job and were very knowledgeable!
Professional installation, on-time, left area free of debris, friendly and courteous.
Buying expreience was good, Scott Haversat was knowledgable and helpfull in getting me the right Sun Setter. The installers were on time, courteous, and efficient. I had to make a slight change in the location and they were supper about accommodating the change. They made sure I understood how to opperate the shade and the adjustments I ccould make 5 stars!
Kurt & Kerry are excellent installers, very professional work!
Kurt & Kerry solved our problem!! Also, gave us the information to help us should we have any other problem. The batteries in the wind sensor were dead which prevented the program to not work. Thanks to their help, we now know how to run the thing!!! Thanks to them!!!!