U-
U-Haul Moving & Storage of South Ocala
5555 S Pine Ave, Ocala, FL 34480, United States
Comments
M
Review №1

Good to go. Would rent and buy from there again, great location and knowledgeable staff.

Fo
Review №2

Friendly and helpful staff. They stock almost every moving supply you could need, but do run out of product occasionally. Be prepared to wait, as the store appears to be understaffed and they leave the shop quite frequently to attend to matters out in the storage buildings.

Le
Review №3

I like that they are gated, have really good cameras for keeping criminals out. They have hundreds of trucks and great RV or Boat storage that is covered. We have been storing our RV for 2.5 years and it stays nice since it is covered from sun and pouring rain.

Ch
Review №4

Been to many Uhaul locations over the years. Several cross-country moves. This place is the best. Great staff, excellent storage units. Thanks for the awesome service!

Pa
Review №5

Returning my truck and trailer today. The young lady and the young man that worked there were extremely nice. Very helpful. I would recommend using this location as other locations Ive used in the past were a horrible experience. Thx to the both of them!!

Ba
Review №6

Above and beyond. Great service as usual, yes, we have used Ubox, and other services numerous times. However, a previous order concern was a problem with the hasp being partially broken and I had to work hard to get it to close. This time, however, a young man named Jordon made sure ahead of time that a broken hasp was fixed-he fixed himself!Very grateful for Jordans initiative and quality service where others might have let the box be delivered as is (and I would have rejected and sent it back) but Jordan saved me, and the company, the hassel.Thanks!

Li
Review №7

Beware of Uhaul. We rented a truck late last month from the Uhaul on south Pine Ave and explained to the gentleman that we would be returning it to the Uhaul on north Pine Ave on the next day by 7:00pm, as it was closer to where we would be and you have to pay a mileage fee for in town rentals and he assured us that wasn’t a problem. I will admit I didn’t read the full contract as I trusted and believed the employee, until today when I opened my credit card bill and discovered they over charged me $275.00 more than agreed upon. When I called them I was told the extra charge was due to dropping it off at the north location and told by an extremely rude individual “you can’t believe everything you’re told and you need to read the contract in its entirety” and she then hung up on me after I’d been on hold for over 50 minutes waiting to speak to a representative. So a rental that should have cost me $178 is now $373.33. Shame on you Uhaul for allowing your customers to believe the word of your employees and shame on me for not reading every single word of the contract. Total RIP OFF AND TAKING ADVANTAGE OF UNSUSPECTING CUSTOMERS WITH NO REMORSE FOR WHAT THEY DID BY GAINING ADDITIONAL MONEY.

Sc
Review №8

Nice array of different storage units at all different yet affordable prices.Unit was clean and air controlled. They also have areas for large vehicles such as RVs, boats etc. This place is accessible to semi trucks yet it will be a very tight squeeze.

An
Review №9

I work there moving helper. So I come here quite often very friendly staff. And get me off do my job as quick as possible

Wi
Review №10

Great service. Smooth and easy

Ry
Review №11

Reasonable storage prices and covered options for boats and RVs. Clean. There is one oddly placed dumpster that makes trying to leave with your RV harder than it should be. 😑

Ja
Review №12

Excellent customer service, and trailer I rented

Ge
Review №13

Rented. Enclosed trailer. Cameron has me in and out quickly. Hooked the unit up and in my way. When I returned Cameron was on duty again quickly checked me in followed me to the lot unhooked me and I am gone. Very good employee !!

Je
Review №14

We were there just to help someone move in. Did not deal with front office or the business aspect.

Ka
Review №15

Brandon is very nice and extremely helpful.

Al
Review №16

Always a pleasure to deal with, everything always quick and easy, aprox 6 rentals in the last 6 months, perfect. 👍

Ro
Review №17

I recommend this establishment. Very happy with service. Clean trucks on time.

St
Review №18

Awesome staff very helpful always kind and courteous and looking to meet your needs

Je
Review №19

Great place to get a u-haul. Good selection.

Lo
Review №20

This is a corporate store, and knowing what I know now I will only deal with corporate stores when it comes to U-Haul. The staff was friendly, knowledgeable and extremely helpful. They will be my go-to U-Haul dealer in the future

al
Review №21

Very helpful

Gu
Review №22

Cameron great young man ! Helpful, polite, friendly very professional! Let them help u out with ur moving Needs !

Ka
Review №23

This place is ok. A good end to a bad experience with UHaul...

c
Review №24

If you order a UBox, DO NOT expect it to be delivered on time and DO NOT expect UHaul to communicate the delays to you you might consider PODS instead.

St
Review №25

After some glitches Brandon was very helpful and I was able to get my U Box. Thanks.

Mi
Review №26

Worst uhaul in America

tr
Review №27

Real easy to get in and out. But check contract real good. They said I rented a unit in july. But did not move this way to aug. So had to pay twice for 1 month.

Ka
Review №28

The staff was helpful with everything and only about a 10 minute or so wait in line as they were helping other customers fill out their paperwork also. They helped me to get a big size truck dropped off there without any problems. They even upsized me to a larger 10 by 10 storage unit when no one else could find me one that particular day. It was clean and dry. Later we were helped by a guy that drives a golf cart around to help you on the sight, if you have a question or cant get out and stuff like that he comes to your rescue.

Ma
Review №29

Great service.

li
Review №30

Dottie was great. Her coworker made picking up the rental take 2 hours & laughed at me when I told him it would push our moving into the evening. He hid twice while he was suppose to show my friend the truck & bring it around. He texted on his phone with another couple & me waiting forever. He misquoted me on boxes. It pushed our start time past 4pm. We had to make a second trip costing double in mileage & rental fees to finish. Called corporate. Still waiting on answer of crediting me the extra day & extra trip costing 79 cents per mile & a 60 mile round trip each day.Lisa

Fe
Review №31

Secure place to store your stuff... A little pricey.

Ka
Review №32

Very clean and wellkept. I feel like it is a decent place if you need to store things like vehicles or boats. They have cameras and big fences!

An
Review №33

Very accommodating and friendly. They even have used boxes people donate to help others out in their move, which is a very nice touch. Yes i would highly recommend them.

Da
Review №34

X-Men people to do business with

Mi
Review №35

Quick and helpful

Ma
Review №36

Ive had my things in storage at this place for 6 months I go to get everything out and it is all INFESTED with roaches! When we told them about it they said they cant control that because they can not get into your unit to spray which I understand but when you have roaches crawling from unit to unit and you can see them from the outside getting into other peoples units that is a problem. Also when I got my rental truck to move things out I was charged twice. I would not reccomened this place to anyone!!

Sa
Review №37

I have yet to form am opinion on them. Well se how o feel about them i the a.m.

Ge
Review №38

Fantastic people working there. Came to our aid when we were in needs. Thank you.

Kr
Review №39

Bad business... we rented a truck Sat night and stated we needed the truck until monday at 5, we get a call monday morning with where is our truck and that it was due the day before. After I delt with that they couldnt give me an actual price on how much my total would be with the extra day, then the drop off address was not the same as what they had on file. I spoke with 8 different people and about 4 different phone numbers being passed on from one person to another and all they can say is that the contract says well there has been many errors in this contract and nobody wants to own up to it but im the one who is paying for this mistake...In my business working with the public if you make a mistake you fix it and not on the customers behalf... i would also like to add that we went to drop off the truck before 5 and the doors are locked. We call the number and they say you have to go to a different location to drop off truck, we go back there and the guy say you shouldnt be back here who sent you. To make a long stoery short this is a whole day wasted and nothing but the run around...

Ba
Review №40

Workers were friendly and very helpful. Great experience

Me
Review №41

BEWARE! THE EQUIPMENT WAS INSTALLED INCORRECTLY & MY VEHICLE WAS DAMAGED! The manager had her teenage sons with her when they installed a rented tow dolly on my vehicle. The tongue was overtightened on the ball causing the nut to unknowingly come loose. When the vehicle being towed was driven off the tongue went up and came down on my tailgate. The manager and U-Haul claim department refused to do anything to correct the damage.

Gi
Review №42

Great customer service

Pa
Review №43

Very pleasant and helpful employee

Be
Review №44

Awesome folks. Will use again.

La
Review №45

Curtia williams is the man to see here at this uhaul. He was quick, very professional, and made it super easy to rent a storage in very short time frame at almost closing time. Thank you CURTIS WILLIAMS.

Na
Review №46

Staff was very friendly and helpful, got us what we needed right away.

Ja
Review №47

Horrible staff, nobody answering the phone sat on hold for 45 min total, to speak with someone who was rude and unwilling or unable to help with any issues regarding my rental. Stay clear of this place until they hire new staff.

Mo
Review №48

It is a safe environment, very secure and easy to get in and out!

Ca
Review №49

Great customer service!!!! Thank you for assistance us today....

Aa
Review №50

So I went in and said I need u to haul something for me, how much? and they said we dont haul stuff u haul it. I said but it says uhaul . They said it meant that I haul it myself. So I told them the sign should be changed then. Change it to I-Haul.

Al
Review №51

I had an u-box reservation for 8am 21 Sept 2019. I tried twice to contact them only to have my call transferred to HQ. Frustrated I arrived at the office to be told all trailers but one were out of service. I was so furious I try to contact their GM. She wouldnt answer her number and her mailbox was full. Tried contacting their President, left a message and Im still waiting for a call.

Do
Review №52

Quick drop off service on a one way rental. Professional and clean.

Li
Review №53

Bought moving boxes here at a very low price

Pa
Review №54

This place is opened to the public, clean and well light.

De
Review №55

Freindly staff clean

r
Review №56

This Uhaul has the worst GM ever. Tracy is just condescending abusive and their customer service is terrible. Go to another U-Haul.

He
Review №57

Easy to get a rental friendly staff

Si
Review №58

IMPRESSIVE!!!

Sh
Review №59

Very busy but everything you will need to move

Jo
Review №60

Slow checkout and charged 4 different times

Ru
Review №61

Very nice

Mi
Review №62

Good Service and trucks

A
Review №63

Fast and easily done!

Ca
Review №64

Quick and easy

Br
Review №65

Great place

Ci
Review №66

Hazardous parking lot!

Ja
Review №67

Would use them again

He
Review №68

Nice and Friendly😁

Vi
Review №69

Bad service

Ja
Review №70

Business runs very well.

Th
Review №71

Service stinks

Pa
Review №72

Rent a truck $$$$

Jo
Review №73

The staff works very well and in the price is more reasonable than in other U-Haul I really recommend it.

Information
73 Comments
3.8 Rating
  • Address:5555 S Pine Ave, Ocala, FL 34480, United States
  • Site:https://uhaul.com/Locations/Truck-Rentals-near-Ocala-FL-34480/833031/?utm_source=gmb&utm_medium=primary&utm_content=833031
  • Phone:+1 352-368-7003
Categories
  • Truck rental agency
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Self-storage facility
  • Trailer rental service
  • Trailer supply store
  • Used truck dealer
  • Van rental agency
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:9AM–8PM
  • Sunday:7AM–7PM
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