Just signed up for a 10×5 storage unit. Marie was the person that signed me up, gave me an amazing deal and was incredible. Also spoke with another young lady when I first went to get information that also was absolutely amazing, Ashley. She was wonderful, one of the reasons I continued working with them to finalize renting unit today with Marie. Great team and great prices. Highly recommend!
Marie was just amazing!!! Sooo polite and very helpful!! She helped us get into a storage unit that would be fit for us. I like the security I have to rent a storage unit from them because of the security she assured that they have. She showed us around as well as a couple units. The property is very clean. She came and sprayed and cleaned our unit before we came back with our stuff! Shes awesome and I appreciate her help! Thank you Marie!
Marie was so nice ... she helped me and my daughter with our questions in a kind and courteous manner. We are moving down here not to sure of anything. She helped us with our questions other than storage ...very good service with her
Marie is so helpful and was extremely pleasurable to work with!
Mrs. Marie was very kind and helpful. She answered all my questions and showed me the unit before signing paperwork. I would definitely recommend them.
Ashley and Marie were both so helpful and friendly! The facility is very clean and they have fabulous rates. So happy I found US Storage in Ocala.
Was here today n sure loved the staff she was very sweet n polite I would recommend this place in a heart beat
If you dont leave by 9 pm you will be stuck in there.
Marie was very helpful, informative, and courteous! Made the process smooth and simple!
Omg! This is the best place in Ocala hands down! Staff was super helpful with all of our needs! I highly recommend this facility!
Amazing customer service, best prices, over all satisfied. Marie was super friendly and helpful. Definitely recommend for anyone looking!
Love This Company & what they stand for, Marie & Ashley are Awesome!
Amazing place! The service is great and the units are great. Marie was super helpful with finding me the best unit to suit my needs. She was extremely informative and made sure that I had everything I needed before leaving the building. I am impressed by them and would recommend them to anyone needing storage space!
Pretty expensive for a small unit.. Plus was told we HAD TO HAVE this 15. Lock, even though we had our own.. Was told this lock was the ONLY kind allowed.. Yet we see all other units have their own locks.. Felt like we was tricked and lied to.
Great place very friendly people clean storage units reasonably priced
Ashley and Marie were very nice, helpful and knowledgeable.
Both Lisa and Marie were awesome with getting me set up and giving me discounts! Great experience. Thank you
The manager was absolutely amazing. Very helpful and respectful and answered all of our questions. Made things very simple and easy to understand and would definitely recommend to other people for storage usage.
5 stars and then some. Very diligent to get us the best pricing. Went over and beyond on every aspect. Marie is the best!!!!!!
Keeps all materials for work safe and secure, nice and dry
Ms.Marie is the sweetest. Such a lovely spirit.
Awesome experience. Marie was so sweet and amazing heloing us find the best deal possible. Love that the moving truck is included, helped save majorly with moving process.
Best place in Ocala, hands down! Thanks Marie!
Marie was amazing and very helpful
Friendly staff, easy access in and out, conveniently located.
I would recommend this center as I was previously using before I relocted to TN. The manager Marie was super friendly and helpful! The extra attention she gave to help me find a location 5 minutes from my new home was very much appreciated!!
We have been using this place for several months to store our mothers belongings between moves. The place is always clean. The staff is very friendly and helpful!
I was here with a friend who rents a unit. Although I dont have anything to say about their staff (I didnt have the opportunity to personally deal with them) but my friend says that he has never had any issues. I have to say I was quite impressed with the layout, the cleanliness, & the security. I would definitely rent a unit from this storage facility if the need arose.
Miss Marie went above and beyond for me today and helped me get the best units for my budget & she even brought me cold water & cookies for my blood sugar. I highly recommend this facility
Marie is amazing and the customer service is out of this world!!! You will most definitely be a returning customer!!!! Thanks so much Mrs. Marie🖤🖤🖤🖤🧿
Marie is an awesome leader! Very friendly! I love this place!
Great Service and Marie Howard goes beyond to make sure that everything is in good standing. I would recommend this place to anyone.
Marie is wonderful here, very nice and informative, was a breeze to work with! I definitely recommend US Storage Centers.
Marie is amazing! She is always so kind, friendly, and quick to smile. If you need storage this is the place to rent!
Marie is such a sweet person and makes me feel like one of the family. US Storage has all the sizes that you need.
Rented a temperature controlled unit. The entire building this unit is in is so clean, has automatic operating doors going in and out of the building, plus carts to help you move your personal belongings to ease a lot of lifting. Also, is very well lit for your safety. Great customer service with the people at this facility. A very good experience overall!
Ashley was helpful good experience
Its a great place to be
The team was super helpful with finding me the best unit to suit my needs. Everyone was extremely informative and made sure that I had everything I needed before leaving the building. They turned what could have been a very stressful situation into a very easy process.
We were helped by Omaryta this past week and our experience was absolutely amazing! She was so nice and explained everything in detail so there would be no surprises. She was extremely patient with all of our questions and took us to see units in different sizes. I am so happy we had her help. Not to mention the cleanliness of the facility. Our experience overall was an A+! Thank you!!
Great security for my stuff
Marie Was Very helpful and was a pleasure to do business with.
Worst place ever to rent from. They are FULL of rats and roaches!!! You pay for insurance then they wont honor it or pay for damages! Then they ignore you and wont answer emails or return calls!!!I had over 5k in damages from Rats, insured will only cover a Max of 2500, but we never even got that!Renter beware!I cant seem to reply to the owners response, however if you read my review, they DONT answer emails or phone calls!
A special thanks to Marie, for making the process incredibly easy. While US Storage Centers was not the cheapest option, Maries helpfulness & kindness made it the only option. I would definitely recommend US Storage Centers to anyone who asks. Thank you!
Marie was extremely helpful. She made a stressful situation less stressful. The site is clean and well maintained. I would recommend to everyone
The process to rent a unit here was fast and easy. And to top it off, the customer service was awesome (I think her name was Omayra). Not to mention, they have great prices and the unit was clean!
Could not be happier with our experience moving into a storage unit at the 2853 South Pine Avenue - Ocala, FL, 34471 facility. We are moving from New Jersey and getting set up and having follow-up conversations with Maureen was fantastic...she was extremely responsive !!There was a nice Welcome Bag waiting inside the unit when we arrived and Marie stopped by and brought us nice cold bottles of water which was very welcomed !!I cant say enough good things about our experience with this US Storage Centers facility...everyone there is wonderful !
Marie was awesome! She is professional, courteous, and so helpful. The unit was clean and in great shape. Great location and super good price.
I have used them as a storage facility for a little over two years and they have been nothing but nice and helpful over that time. I finally moved into a bigger place, and closed my account there. The gentleman that helped me today was a delight and made it very easy! If I ever need storage assistance in the future I will definitely be back!
Use silver cheap storage
Just spoke with Omayra to set up my new storage unit, and she provided, hands down, the best customer service that Ive ever received in a long time. She was very pleasant to speak with, very knowledgeable and answered any and all questions that I had. She made me feel very comfortable storing my familys items there. I would highly recommend this storage facility, not only for the price, but for the awesome customer service. Ask for Omayra.
This is the best place to store your stuff. They have great prices and the staff is VERY friendly and helpful. If you need storage theres no place else.
I was between houses and quite stressed without a place to store my stuff. Jay and Edith were so helpful and kind, Jay had exactly what I needed! These two ladies are the best Great service and truly a great value as well. Thank you ladies, sweet pea.
The ladies in the office were very friendly and helpful. They had a few computer problems (which corporate should look into); otherwise, the paperwork went smoothe. Units are clean and, I thought, the pricing is good!
First of all I have to say that these ladies really care and have great compassion for their customer. Place is clean and affordable. They really made a hard time better to cope with knowing their are good people out there. They worked with me to assure that all my storage needs were met. I recommend this facility to all!!
Very helpful and very friendly. I was skeptical about storage rentals but that quickly ended when I called. Jay and Edith keeps it very clean. And the prices are so reasonable its mind blowing. They take pride in their quality of customer service and Im a very Happy Customer☺☺
This is the most ridiculous place I have ever dealt with. The staff is so rude... I mean extremely rude and disrespectful. I truly hope this company goes out of business. They do not deserve to be open to the public. The staff intentionally locked me and my kids in the gate after we had everything packed and ready to leave. She made us sit there at the gate for an hour and a half. Refusing to open it. I honestly believe the lady was drunk. She was screaming at me in front of my kids that she called the police and that she would make them take me to jail. She was just mad that I decided to take my business elsewhere. There was very poor lighting and no light next to my unit.
Units were filthy, full of roaches and spiders. Very dirty. Units filled with trash.People were new working there and said they couldnt give a code for us to get in or out. Had to call for them to come enter code for us to exit the facility.Will NEVER return there again.
Edith is great! Very flexible when my moving plans changed due to missing moving truck. Friendly and a pleasure to do business with. I rented a 10x10 A/C unit- temps are kept at 79 and the unit was clean. They also clearly spray for bugs, because the only bugs I saw were dead. Id absolutely use them again if I needed a unit in Ocala!
Maria is AWESOME!!!
Given my frustrations with finding a storage unit, I was so thrilled to land this amazing place! Along with the convenient location and clean units, the security of the area is such a relieving factor as well and, obviously, an important one! And best of all, I received such amazing customer service from both of the lovely ladies in the office. Any questions? Theyll make sure youll get them answered. They go the extra mile to make sure you are 100% happy with the choice to choose US Storage Centers and I know I am!
Very easy to rent and the process went smoothly with Marie.
I had the pleasure if working with Omayra Cruz today and she had great customer service and was very detailed about everything. I’m 100% satisfied with the unit I chose.
I cant give enough thanks to Tiffany for her help yesterday. I had the sad task of clearing out my deceased sisters unit. Tiffany showed me compassion and understanding. She took care of the business end quickly and effeciently. Because of Tiffany, my day was easier and brighter.
Marie was extremely helpful and professional. As well as very welcoming to US Storage Centers. I highly recommend them for price and professionalism
Great Costomer service!!
Omayra was very helpful. Positive attitude all the way around
Tiffany is awesome. Great tour,very helpful and their pricing is very affordable. This was a very pleasant experience . I definitely would and will recommend this location.
I called many units and US STORAGE CENTER had the best price!!!!! And so many discounts. The two ladies at the desk were amazing! Edith and Jay were absolutely amazing!!! They were the most helpful people. If you are looking for a amazing price and great customer service call this place!!!!!
Clean facility, reasonable prices, great customer service! You cant go wrong with this place. The girls here are patient and informative. And seems to have a great relationship with the people here... I would recommend them to anyone!
I have had a great experience with first American storage in Ocala. I was required by the bank to store the personal belonging of home that had been foreclosed on. I chose first American because of there prices and there staffs understanding and willingness to work with me. I mainly speak with tom he is always very pleasant and kind he has always treated me fairly and been very understanding as to my circumstances! I would choose them again and again!!!!
Miss Omayra showed me a couple units and helped me figure out exactly what i needed. very good customer service and wonderful experience.
Really quality clean units and with the best prices Ive come across in Ocala. Tiffany helped me through the process and made it easy as well as enjoyable. If you need storage unit help, this is the place. Thanks Tiffany and team.
The customer service provided by Omayra was great. She was extremely helpful, and friendly.
Such a great place. Edwin was so helpful. Overall experience was easy and excellent. Will gladly use (and recommend) US Storage Centers for any and all our storage needs.
Edwin was great. Really good at his job. Thank you. Linda Mccormack.
Very Friendly Staff, Great Storage Facilities And 24/7 Surveillance.
Called last minute today at 5 pm, (they close at 6) Jay was so helpful. To be honest it was not the cheapest place to rent, however by far the best helpful personality. That is why I came here...
Great! Very helpful. Went over and above to accommodate me. Were informative and patient. (Even while my kids were acting like wild animals.) thanks Jay and Edith!
Great service, friendly staff and reasonable pricing. Service from Marie and Omayra was great.
I needed a storage facility fast and US storage was wonderful helping me with finding an awesome deal. Quick, more than helpful, and some of the friendliest Ive met. I researched several deals in Ocala and theirs was the best by far. Thanks so much US storage centers.
Jay the manager is amazing. Very nice & clean storage facilities. Definitely would recommend this place to anyone.
Jay, the property Manager was great. I explained my situation and storage needs for my boat and she made every attempt to set my mind at ease and provided me great service. As she was giving me a tour of the available storage units, I found it odd that we were driving the golf cart in reverse, but her skills are by far better than any racecar driver out there. My idea is to get all the reviewers on this page to start a GoFundMe page to upgrade her golf cart. Highly Recommend US Storage Centers.
The staff was friendly and very perfessional. I have been to a few storage places before and this place was one of the cleanest and friendliest place so far. Also the prices are very reasonable compared to the other facilitys Ive used. I recommend this place to everyone who wants to keep their stuff safe and clean.
Wrate worker grate personality greate customer service provide by Omayra & Marie ..US STORAGE CENTERS IN OCALA THE BEST!!
This Ocala storage facility is nothing but top notch. I have been using it for our family business for approximately 3 years now and the staff have been nothing short of accommodating. Very conveniently located and will allow 24-hour access under the right circumstances. On property management 24/7 that has proven to be on point at all times. Security cameras on every corner including the gate that takes plate numbers . I never had to worry about my companies property. The girls that run this place day-to-day are always engaging and smiling and willing to assist in any way needed. Very clean and well maintained on a daily basis. Highly recommend if you are looking.
Edith was very helpful, informative, and customer friendly. She definitely took care of all our storage unit concerns. It is clear that customer service is the priority for the staff!!!
This storage facility is a bit older but the office team is super and for me, storage is storage. Great service and good people are hard to find and US Storage in Ocala has a wonderful staff starting with the facility manager. Her positive and professional attitude are reflected with each member of her team that I have had the pleasure of interacting with so far.
Edith in Ocala was extremely helpful and knowledgeable about the storage units, insurance needs, and the area. She is an asset to US Storage Centers. The building and surrounding areas were clean and well protected with gates and cameras. Would happily recommend.
Marie at the Ocala Storagewas awesome!! She helped make my moving experiencealot easier👍👍👍👍
Great place to store your stuff! Clean and convenient. Edith is very friendly, knowledgable and a pleasure to work with. I would highly recommend!
Tiffany was such a great help!! We would most definitely recommend to others.
I feel like US Storage is a secure place knowing Tiffany is watching after it. Amazing customer service and clean storage units :)
Would recommend this storage facility to anyone. I shopped around the area for storage units and US Storage was thr cheapest in town. Jay was very helpful with any questions I had.
Awesome experience, tiffany is a awesome person. Felt really comfortable doing business with her and leaving my property in her storage unit
The ladies are GREAT made me feel so welcomed. I would highly recommend US Storage for your storage needs!
Tiffany was a great help to me. I would recommend everyone use us storage. My family and I have used other facilities in Ocala and they have always been terrible
The ladies in the office are awesome and very helpful. I am glad I was referred here and glad that I chose US storage and I also told my friend about this place!! Best customer service!!!
Easiest storage facility to deal with! People where extremely helpful, friendly, and was set up quickly! Highly recommend!!!!
Jay was super friendly and gave us numerous options to consider. Clean units and glad they have a bug service as well as spray themselves!